I purchased a 2017 Porsche Macan S from Carrollton Motors and couldn't be happier! The service was…read moreexceptional and the staff were friendly and incredible helpful!

This was the best time I had vehicle hunting. Not once was I harassed. When I called and said I was…read morecoming they had the vehicle I wanted to see all clean and ready. We laughed alot while trying to find the best pricing. And I left with the vehicle I wanted! Highly recommend this place, you won't be disappointed. And they are extremely honest, so if you go in with your non negotiables, your time will not be wasted if they can't help.

Everything was an easy smooth process. Nancy was the best…read moreshe does more than expected and covers all the little minor details before I can even think about them. What a excellent experience.

My wife and I had been car searching for two days. Finally I said lets go over into Carrollton and…read moresee what we can come up with. I've always seen this dealership when I went to the doctor and said that I'm gonna stop there and man am I glad we did. Nice clean vehicles, they take pride in what they show to sell you. We will be back to get another one from you Lake Carroll Auto..

My 2023 F 150 Ford truck had something scratch the window inside the door. The scratch was vertical…read moreand on the inside. I was told by the service advisor that the first appointment to drop off my truck would be February 8. Today's date January 19. I was then told that they would not fix it on the 8th I would have to make another appointment to bring it back for the repair to be done. I called Ford customer service and they made me another appointment with a different Ford dealership for next week DO NOT BUY A VEHICLE FROM THIS DEALERSHIP IF YOU WANT CUSTOMER SERVICE

Helen , I talked to Chris when this happened Pugmire Ford should stand behind their employees if…read morethey screw up they should fix the problem I pre-paid for transmission that wasn't the problem you wouldn't put my old one back in probably because the mechanic wasn't gonna get paid to put it back in I paid $8000 for something I did not need so basically I'm out of $8000 when all it needed was a TCM. It should've only taken a day but yet you've had my truck for three weeks obviously Pugmire Ford does not stand behind Their employee that screwups

*********UPDATE 8/11/22***********…read more THIS IS OUT OF EXPERIENCE ALL STATEMENTS ARE FACTS. This morning I get woke up by a phone call from Stephanie stating they needed the current mileage of the Jeep that I had bought through financing and when I say financing my financing was done through credit acceptance, not the dealership. I asked why they were needing the mileage. Stephanie then replied because we are looking at the depreciation value of the vehicle because we are terminating the agreement. I stated back to her. No we are not terminating the agreement. Why would you call me stating this? She states that the owner was feeling uncomfortable on moving forward with the agreement. After a conversation with someone on Facebook Messenger, that person that she was referring to was Chris who I assume is her husband and to be completely clear. He contacted my husband. He requested a friend request of my husband and then proceeded to message my husband making outlandish statements that were completely false and also being the one badgering and threatening towards my husband. No one has been threatening and badgering towards the owners of one owner finance. As of this point, we have also sought out legal representation with a law firm. We have contacted credit acceptance, notified them that an attorney has been involved that if they in any way shape or form try to revoke or do anything to this contract that we would see them in court and we would sue both them and the dealership. I will not be threatened. My husband will not be threatened. We will not be badgered and discriminated against by the dealership, at this point The discrimination has already been completely out of control. We don't know why they're so homophobic or what their problem is but they chose the wrong married couple to try to do discrimination, badger and threaten. Everything that me and my husband do is always recorded video and audio through body cam recording devices at all times if anyone touches that Jeep and they have no legal right to do so. By the way, I've already confirmed with my lawyer then they would be making the biggest mistake and they will be taken into court and we would sue them. That is not a threat. That is a professional promise that we will pursue all legal actions against credit acceptance and one owner finance. As a review expert on multiple platforms and social media, I definitely now will tell anyone if they ever asked about this dealership. In full truth by experience not rumor not fake information that they are the worst car dealership to ever even think about going to to stay the hell away from them and go somewhere else where you will not pay two to three times more the value of the car when I look back at the paperwork. Just to be clear, the Jeep's value is only $2500.00 they sold it to me for over $6,000. When I financed it, credit acceptance added almost $10,000 on top of it and interest over interest payment a 22.99% to be exact having me pay $15,522 for a vehicle that is only worth $2,500. So yes, if you have any thoughts of dealing with a used car dealership stay away from one owner finance. They are trucks and they are not to be trusted.

We purchased a car yesterday with Jon Day. He was absolutely wonderful to work with. He was very…read morepatient with us and not pushy at all. He was definitely the ideal salesman to work with. I would highly recommend him. The whole buying experience was seamless.

I had an issue with the ecu on my truck and brought it here to be flashed. They have a nice…read moredealership and a friendly staff. I talked to a few sales people as I waited and they were all low pressure. The service staff was great too. The flash worked and the truck is fine now

This review is long overdue. I only know about the guys in the back. The parts department. They…read morehave always been available to help me without making me feel uncomfortable. Im an older lady who can still turn a wrench if needed. I love my nv, they have never made me feel out of place, I trust them and in today's economy that means a lot.

The customer service is a highlight here. It nullifies the fact that you are paying so much to get…read moreyour car worked on. But I trust these people here it's the only place i send my car

We've had a few good experiences with Mike Bell Chevy with routine service and a recall issue, but…read morethings really went bad when my husband scheduled a repair for his truck. He had an error message come up on the dash. He called the dealership and scheduled an appointment early one morning to have it serviced. We dropped our truck off for service and waited all day to hear something (we didn't). My husband called to check on the progress that afternoon and was told they hadn't looked at it yet (WHAT?!?). He asked about the appointment, and they informed him that it was an appointment to get in line to be worked on....not an actual appointment for when the work would be done (yes, I'm serious). He told them he had to have his truck - he couldn't leave it up there for days before it was even looked at. They still wouldn't tell him when they would actually start work on it, so he told them he was coming to get it the next day. He complained to the service department, and was basically met with a shrug. We got a call from who I assume was the service manager, and he basically told us that yes - that is exactly how they do business. The appointment time meant the truck was in line to be worked on....not the time the truck actually got worked on. He talked to us like we were in the wrong for thinking a scheduled appointment meant that the truck would be worked on during that time. Needless to say we were floored. Also needless to say we will not be returning to that dealership. We made an appointment with Liberty Chevy in Villa Rica for the same issue. We dropped off the truck at our scheduled appointment time with Nycole Mauldin. She was friendly and got us going right away. We got a text a few minutes later that the truck was in the system and would be serviced soon. We got another text when the service started. We got a phone call a few hours later letting us know that everything had been taken care of. This was followed up by another text letting us know the truck was ready to be picked up. When we got there, she even ran out in the parking lot and got the truck and brought it to the service entrance door. Super nice. Friendly. Helpful. Error message is gone. We were 100% pleased with the service we received with Nycole at Liberty and will for sure be returning whenever we need service.

Service advisor ERICA VERELINE is unfit to work in customer service, or frankly, any position that…read morerequires basic honesty and professionalism. Throughout my warranty repair experience, she demonstrated a complete disregard for integrity and customer respect. The lies were constant. She repeatedly misrepresented the status of my warranty work, providing false information on multiple occasions. When it came time to settle the bill, she attempted to overcharge me by $133 beyond my warranty deductible. When I called to question this unauthorized charge, her response was to hang up on me mid-conversation. Not a dropped call, but a deliberate hang-up. The most disturbing part? When I confronted her in person with her manager present, she openly admitted to hanging up on me and showed zero remorse. She stood by her unprofessional behavior as if rudeness and dishonesty were company policy. Her manager's failure to address this conduct on the spot speaks volumes about the service culture at this dealership. Avoid Erica Vereline and Liberty Chevrolet at all costs. If this is the standard of service your dealership accepts, customers deserve to know before they waste their time and money here. I've reached out the Service Director Tony Dutton but have not heard back.

We purchased a new Equinox from Mike Bell and are delighted with our new vehicle. The purchase…read moreexperience was great from start to finish. Of all the purchases we have made over the years this was best experience. The price was better than at other dealerships. If you're looking for a great place to buy a new vehicle I strongly recommend this dealership and most of all ask for Brian Haney he made the experience what it was great! Thank you Brian!

Update: Mike Bell finally delivered my vehicle to my home 9/28/26 after starting repair work…read more7/11/26, that 2 months and 3 weeks later if you're counting. My wife drove my truck 24 miles and was left on the side of the road with a brand new motor overheating. However, Mike Bell Chevrolet finally took some initiative and had it towed back to their less than wonderful establishment. I was then informed 9/29 that an engine coolant hose had come loose. I also reported that in the 24 mile return of my vehicle, it is now bouncing when it was accelerating and told by Anthony, the service advisor, that he didn't notice anything of the such when he drove. However, I drove it very bouncingly, if that's really a word, to Athens, Ga. Only to take it to Athens Chevrolet with a check engine light on and reduced acceleration. Ona brand new motor with now 142 miles on it and it's been returned now a 3 rd time. These guys have no clue what they are doing!! I will happily report what the new Chevrolet service department advises of the issue hopefully this week but I'm confident it won't take close to 3 months this time. Save yourself this trouble and go elsewhere!

Just bought a car from Jason at James O'Neal dealership. Saw the car online with a decent price…read more.. after a week they discounted the car 1k which took it to a pretty good price. This dealership is 2 hours away from me... after making a couple of text/phone inquiries I decided to drive the distance to get a value on my trade. Left with my new car! From my one experience, this is not a high pressure dealership. When I asked questions, they answered. No constant calls/texts trying to get me to come in. When I showed up, they quickly valued my trade at what I considered a fair price. After getting the trade in value, I made what I thought was a realistic offer. I didn't try to low ball them, understanding they have a business to run, and I didn't want to spend all day negotiating over price. Jason took my offer to his manager, came back and simply said, "ok". I know enough about the value of the car I bought to know I got a fair deal. I was treated with respect throughout the entire transaction. Jason is easy to work with and laid back. Charles, the finance manager is a riot! He had me laughing the whole time. Again, no pressure, just the facts and options from him. I'll be looking for a car for my daughter soon and will definitely check their inventory, call Jason and be willing to make the drive over there, as it was a refreshingly positive experience.

Thanks is too small a word for the crew at James O'Neal Chrysler Dodge Jeep Ram in Bremen GA. On a…read moreroad trip to connect with family, still hours from our destination, an ominous dashboard light appeared on our Jeep Grand Cherokee, and we needed to be towed to the closest service group. After we were told by the first shop we called that the earliest they could get us in would be Tuesday, and with only an hour until closing (on a Friday night!), Joe, Beau, Tim, and Shane demonstrated what teamwork and world-class customer service looks like, procuring a radiator from another location, and installing it, along with a new water pump, to get us back on the road in record time! We are just amazed at the kindness and generosity of these gentlemen and cannot recommend them highly enough.