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    John Thornton Buick GMC

    2.5 (27 reviews)
    Closed 8:00 am - 6:00 pm

    Services - John Thornton Buick GMC

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    John Thornton Buick GMC Photos

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    3 months ago

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    9 days ago

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    5 months ago

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    8 months ago

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    1 year ago

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    10 months ago

    would not recommend this dealership! They are greedy and do not care if they make a sale. Customer service is not important to them.

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    9 months ago

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    3 years ago

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    1 year ago

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    3 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

    horrible Place to take car. Especially if your African American. Did even want to help fix car.

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    7 years ago

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    5 years ago

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    9 years ago

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    10 years ago

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    6 years ago

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    10 years ago

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    9 years ago

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    10 years ago

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    10 years ago

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    9 years ago

    Went in about use motor home salesman act as if not interested in sell it to me to very belittle attitude

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    Mike Bell Chevrolet - Their service agreement to keep lifetime warranty

    Mike Bell Chevrolet

    (3 reviews)

    Watch out for the lifetime warranty. Most of what's on the sheet I think they just make up. If you…read moreadd it all up to get 100,000 miles you'll have $4400.if you look beside the price it says plus shop/parts fees and at the very bottom they're probably gonna say you need alignment to add on more. On the 15,000 interval recommended on one of the services doesn't really need to be done until 40 to 50,000 by GM specs this place is the biggest scam ever. So look out for the lifetime warranty you're paying for your own engine and transmission.

    Run away as fast as you can. This place is an absolute joke. They do not care about their…read morecustomers, and they certainly don't care about you. I was in the market for a new Chevrolet Tahoe. I live 3 hours away from this dealership, however, I saw the exact model color and style that I wanted in a Tahoe, so I reached out to them to make the purchase. I am very much aware that in the current market, that I would be paying MSRP for this vehicle, and I was happy to do so, in cash!!! I also had a trade-in that they wanted, so I spent several hours taking photos so that they can come up with a value for the trade. They gave me a written offer, which I attached the photo to this post, and I excepted it. I asked how much they would like for me to put down using my credit card over the phone. The sales representative says that I had to show up to the dealership to make a credit card payment. I reminded them again that I lived three hours away, so that was not realistic. Again, as if she wasn't paying attention at all, she reminded me that they were open until 9 so I had time to get there to make the payment. For the 12th time, I reminded her that I live three hours away, but I'd be willing to drive down in a couple days when I had the day off from work, and by the car. She told me that the policy of the company is that they will actively continue to try to sell the vehicle, so in the event that some sucker was willing to pay more than MSRP, or they were able to screw someone over by giving them less than what their trade-in was worth, that they would sell the car to that unfortunate individual. So they couldn't guarantee me that the car would be available, even if I made the 6 hour round trip to this dealership. This is the most absurd thing I've ever heard of. And this is the reason why car dealerships get such a bad reputation. They do not care about you, and they're willing to throw you under the bus just to make a couple extra bucks. Do not buy a car from them, do not get your car service from them, they are completely unethical and unworthy of your business. I will be reporting this dealership to the Chevrolet company, because I am am sure that they would be appalled by how you are such a disgrace to the Chevrolet brand. Please don't reply to this post, with your cliché "We strive to offer the highest level of customer service" BS. Once the market turns around, and people aren't forced to buy vehicles from you, I am quite certain you will be out of business. And that will be a great thing for your community.

    John Thornton Buick GMC - autorepair - Updated May 2026

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