Buster Miles Ford

(6 reviews)

NEVER ever purchased a vehicle from these folks, I know some of them and this dealer is in my local…read morearea. Never have I got a decent drive out price from these salesmen. tried many times over the years and still walked out and got better deals elsewhere. They always want top price and act like it hurts them to drop a price a hundred or so. They only Cater to the local farmers in our county and other farmers from different counties as they depend on them for trading and service. As for other county customers they are like pay our full price or leave. County resident since 1972. that should be enough to have you shop somewhere else. If not don't say I didn't warn you.

Replaced headlights on my Chrysler 300C as scheduled. Service was fast and professional. Price was…read moreas quoted.

Buster Miles

It's one thing to sell a car AS IS, it's another thing to cover up issues to try to sell the car to…read morean unsuspecting buyer. Within two weeks of having this car, the antifreeze and oil started leaking like a faucet. Literally a trail of oil ALL DOWN THE STREET!! The engine is now ticking. I haven't even had the car for 25 days and it's now parked and I can't drive it. I was in desperate need of a car because my other one was messed up and I need to get my family around and get to work. I explained my situation and they still sold me this crap. If your going to sell as is, the least you can do is let someone know the issues, or don't put people in cars that have engine problems! You can stick to your policy and not do anything all you want, but wrong is wrong. Have some moral, have some decent character for goodness sake. Everything isn't about making a dollar. Make a good reputation!! Do better by people! Imagine if this was your family!!! If I wanted to be treated like this I would have went to a buy here pay here. This is what I was trying to avoid. I could have went somewhere where they would take my trade in, but I really trusted that I was getting something dependable. Eddie you even told me that I should just worry about getting something reliable, and worry about what to do with the other car that I still owe on later. Shaking my head. Anything for a dollar huh.

Recently bought my second car from them which I've been researching for over a year. Told Marcus…read moreTillman what I wanted. He found my dream car and the sales team gave me a great deal. As always the service department is unbeatable and have gone above and beyond!

Turner Pee Wee Motors

(1 review)

We didn't actually come here to buy a vehicle- we can to pick up our Penske rental truck. We got…read morethere right at the pickup time, 8am, and the lady working had everything ready to go and was extraordinary kind in getting us set up with the truck. They had furniture pads and a hand truck too which we hadn't previously wanted so I'm glad we were able to get them last minute. Overall a highly pleasant experience and I will recommend them to anyone in the market to buy a car or rent a moving truck.

Benton Nissan

4.0

(25 reviews)

I drove there for help- they ignored me In service bays so I went to the back and a long hair…read moretattooed guy offered to help me. His name is Chris he was kind and thoughtful. I don't know what buying/selling cars is like here. If you're an elderly person like me and you need help with your car go see Chris. I believe he would try to help and if he can't he will tell you who can.

Not a customer (to be honest)...and NEVER will be after a family friend called the Parts Department…read moreto inquire about a part for his 2002 Nissan Frontier, and the Parts Representative had an AWFUL ATTITUDE towards him. I don't know who her name was, but whatever the reason...she did NOT want his business. This is NOT how a dealership should operate! We ended up referring our friend to RockAuto.com for the part he needed.

Lipscomb Auto Sales

(3 reviews)

I bought a great used vehicle at a great price, I'm very happy about the deal I got, they were very…read morefriendly.

TRASH TRASH TRASH Mike the Owner is VERY RUDE and very…read moreunprofessional. He got upset and raised his voice at me because I would not give him details about my personal business as I went to pick up my keys after my car was paid off! He yelled and tried not to give me the keys and also refused to give me my paperwork. He obviously has a problem with women speaking up for themselves or maybe just people of color. He definitely should not be a business owner with that attitude. He also had customers in the store that he did this in front of. They left out after his privilege started leaking! Very unprofessional. -32/10 is what I give his company! (Chad is amazing by the way!)

Classic Cadillac GMC

(4 reviews)

Terrible customer service. Our car had major issues right after driving off the lot and they…read morerefused to work with us and wouldn't work with us on the warranty! After having such major issues all we wanted was for them to extend the warranty. Instead they stated the only way we could do that was to pay for it even though we hadn't had the car a week when the issues came up. Go to Devan Lowe in Gadsden Phillip there is much better! Update: our car still has problems. If you want a lemon car come here and you'll get crap customer service after! My suggestion is stay clear of this place. Unless of course you have a bone to pick with someone. They will sell a lemon car and not offer any customer support after.

I have purchased two vehicles from this dealership in the last 6 months. They took excellent care…read moreof me from start to finish. I live in birmingham and it's the best deal I could find anywhere. I can't say enough about my new 2500 Denali.

Carrollton Motors

4.6

(9 reviews)

We had looked at their web page and stopped and checked out what we saw and drove the trucks we…read morewere interested in. We bought an absolutely beautiful 2015 GMC Denali truck...in superb condition. The process of purchasing the truck was painless and no stress. No pushy salesmen and couldnt have asked for a nicer staff. When love our purchase and would recommend this dealership to anyone.

I purchased a 2017 Porsche Macan S from Carrollton Motors and couldn't be happier! The service was…read moreexceptional and the staff were friendly and incredible helpful!

C A Russell Ford

2.1

(7 reviews)

You folks destroyed my truck while I was in the hospital having a quintuple bypass surgery in…read moreNashville! I have the receipts, you supposedly replaced one of my turbos, afterwards there were oil leaks & now the turbo (cylinders) are faulty! The person in charge of this Tabitha, she quit when my truck was "done", which is shifty as is! You took my money, took advantage of me being "sick" out of town, this is the 2nd time your Service department screwed up my truck! The 1st time my tire completely fell off!! I'm going to post everything I have on social media for the World to see how incompetent your dealership is! I completely blame, Julie, & Tony for all this & I'll file a complaint with everything possible & my "boss" at META has agreed to back me on my complaint since it's going to affect me going back to work after I heal from my bypass surgery! Thank you John Mizzell (256) 525-1396 iamjheech@hotmail.com

I contacted the dealership via the web about a new F-150 they had on their website. They were…read moreextremely pushy from the start. The salesperson called or texted about a dozen times in a two day period. I told them I would come to the store and look at the truck first of the week. They wanted to make a deal then. The sales manager then called and texted saying they'd deliver the truck late Friday afternoon and do the paperwork remotely. He told me that the dealership needed the money to make payroll and he desperately needed to make the sale right now. No way. I'm not buying a truck sight unseen. As promised, Monday I went to the store to see the truck and as I'm getting ready for a test drive, the sales person says "did anyone tell you about the mileage?". This "NEW" truck had almost 4,000 miles on it. The sales manager then comes out to "bro" me saying he'd take another $1000 off. No thanks, a new vehicle shouldn't roll off the lot half way to the first oil change. I walked and will not go back.

Heflin Texaco

4.5

Potentially saw a chainsaw massacre wannabe standing in the doorframe of this Texaco past twelve in…read morethe morning. Really warms the heart to see, y'know?

Just this past Sunday afternoon, we were on I-20 passing through Heflin when we blew a gasket on…read morethe thermostat on our truck. Driving from Florida, we were about an hour away from our destination. Searching through the internet for 24-hour roadside assistance, I reached the Heflin Texaco. A young woman answered the phone, I explained the issue and she told me the driver was out on a call and either he or she would call me back soon with any updates. And, soon they did. The owner himself drove out to find us. He put our truck on the back of the tow truck, drove us to a hotel in Heflin and told us he would work us in the next morning. He had us in right away, told us there was a part needed about 40 minutes away and that he would go get it himself. Long story cut back a bit. He retrieved the part, his mechanic worked on it and we were back on the road, just a few hours later. Talking with my mechanic back home, in Indiana, he gave me his price for the repair, which was right on the mark with Mr. Cheatwood's. I don't think we could have ever found any better place to have done business. It was obvious they were sincere in wanting to help us and help us get back on the road. I pray no one the situation we were in, but if it happens to you, I hope you are close enough to call Cheatwood's Texaco in Heflin, they will take great care of you. Thank you Cheatwood's Texaco, Matt Oh, and I recommend the Mexican restaurant next to the only hotel in Heflin, just off I-20 in Heflin. Recommended to us my Mr. Cheatwood's. June 7, 2022

Wrench & Roll Mobile Repair

Great job Landon. He was efficient and got the job done in a timely manner. Honest and great workread more

Great service, on time, very respectable! I will definitely call again if I'm in need of automotive…read moreservic.

Cheatwood's Texaco

See more unrecommended reviews

(1 review)

When you break down on the road, you are at the mercy of locals, and you never know whether you're…read moregoing to get stiffed or not. Not so with these good folks! When the tow truck driver showed up and had his instructions from my insurance provider on where to tow the car, he said "no you don't want to go there, you want to go to Cheatwood's." So you hope he's not getting a kickback and that the garage is honest. These guys are! They told me straight up that it might take them a few days because the owner's mother was in the hospital and he was in and out. They were good at keeping in touch with me and giving me updates and when I got the car back and took it to my mechanic, he said they did exactly what he would've done and for less money! These are just really good folks! Wish I could give them 10 stars!

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Stephen S.

8 years ago

Bought a 1998 Jeep Wrangler Sahara edition that was traded in on a new car the price was on point and the Jeep had a new top but without the correct support so the dealership got the right supports and made it right. Randall McCaffrey Was my salesperson and we talked over the phone he answered all my questions was very direct and open about the vehicle, since it had been a couple of weeks since he drove it he took it out again and made sure all my concerns were addressed. It also helped he was a long time Jeep owner and was very familiar with the way Jeeps handle and what other Jeepers want in a used one. He replied in a timely manner to all my emails since I was purchasing it online and shipping to my home in NC now but will not even get in it and drive until June. I feel confident the vehicle will be in good working condition and I will be satisfied. The dealership even handled the title paperwork with NC DMV so I didn't have to worry about it and get my friends to do it. I'm very pleased and usually am too lazy to write reviews but always use them to guide me in using businesses so I wanted to make sure I left one about this group. I recommend him highly as I usually have a good sense about people to trust. Check them out for next vehicle and ask for Randall McCaffrey. read more

DJ W.

9 years ago

I purchased a new, very hard-to-find, Ford Transit Connect Passenger Wagon. We drove from Birmingham to Heflin because Buster Miles Ford was the only dealer within 100 miles that had what I was looking for. Even with a distinct advantage over us because of the shortage of vehicles from which to choose, we could not have asked for a better experience. Rocky Stemen was unbelievably helpful and never once talked down to this old woman as other sales people have done. I have purchased, on my own, new cars from BMW X 2, Chevrolet x 3, Jeep, Oldsmobile, and Buick over the past 40 years and tonight was the first time anyone has EVER gone through the vehicle with me to be sure I was familiar with all the "bells and whistles" before leaving the dealership. He even synced my phone for me. There were no car-buying games with prices and our trade-in. There was no running back and forth to the Sales Manager, who by the way was as nice and friendly as he could be. I only wish it was not 75 miles from our home so I could go back for service visits. I will recommend Rocky and Phil and Buster Miles Ford to all our friends and family. It is worth the drive. read more

Andrea T.

4 years ago

I am from Iowa and recently had a vehicle listed for sale on Facebook when Mim Miles from Buster Miles Ford reached out to me with an offer to purchase. Of course I was skeptical but I did my research and decided to move forward. I couldn't be any happier with my decision, not only did they give me top dollar for my vehicle they were professional, friendly and so quick to get the deal done. They handled all of the paperwork and the pick up couldn't have been any easier, the driver's name was Tom and he was the sweetest!! I'm writing this review mainly for people who might be skeptical like me but to also recognize this wonderful group of people in Alabama! Thank you so much!! read more

William J.

13 years ago

We recently purchased a new 2014 Ford Explorer Limited from Buster Miles and the team there was fantastic. I had not purchased from them before and overall experience with dealers is all over the board. They found us the exact vehicle we wanted (Black on Black Leather) and did not try to push us into "something on the lot". When we picked up the vehicle the team sat with us for 30+ minutes reviewing all of the electronics and configuration in the truck which was a huge benefit. The car was freshly detailed and full of gas. I would reccomend the team at Buster Miles to anyone and will certainly come back and purchase again. Thank You W Jamieson read more

Melanie M.

7 years ago

This was one of the more pleasant and easiest auto buying experiences I've had. I live 5+ hours away and saw car on FB Marketplace. Called and spoke with salesperson Kelly who was very knowledgeable and helpful. Absolutely no pressure, she answered all our questions, and we had a lot since we were so far away. We ended up buying the auto sight unseen because we were that confident in our purchase and this dealership. A very nice couple drove the car down 3 days later. Kelly, Tommy (finance manager) and Wayne (sales manager) were absolutely a pleasure to work with. I highly recommend Buster Miles, even from 5+ hours away! read more

Stephen C.

10 years ago

I live in Atlanta and sold an Acura TL to Buster Miles, via cars.com, in July 2016 and it could not have been an easier business transaction. Every single person I spoke with during the process (Becky, Tony, Mim and even the nice couple that drove from Alabama to pick the car up) were very kind and professional. It was a bit odd, for me, selling a car online without seeing the people in person, but they all made me feel that I was dealing with a trustworthy company. It was a pleasure doing business with Buster Miles Ford and I would not hesitate to do so again. read more

Zachary H.

10 years ago

Easily the best dealership in Alabama. George Demari and the staff at Buster Miles ensure that you are not only purchasing a vehicle that you can afford but one that you will enjoy as well. Not once was I rushed into purchasing a vehicle. I was stuck choosing between two trucks that I loved and George gave me ample amount of time to decide which one would fit me best. I was very grateful to come across a dealership that cared more about the customer than the money. If you're looking to buy a vehicle, I would highly recommend Buster Miles! read more

Igor K.

5 years ago

I was recently selling a truck, lots of dealers were reaching out to me with interest. However most of them sounded untrustworthy as they seemed to want to change their offers often. Buster Miles Ford reached out with a fair offer and simple transaction process. And they sent someone down to drive 6 hours to pick it up at my convenience. They were honest and trustworthy through their whole process and kept their word as promised. Thank you! read more

Lexi T.

7 years ago

Wonderful experience at Buster Miles Chevrolet!! Tekia Bussey took good care of us and put me in my new 2016 LTZ Tahoe that I'd been looking months for. I drove two hours just to do business with these awesome people. Great people, great prices! And they will take care of you as soon as you walk in the door and even after you walk out the door!!! Will definitely do business with again!! Thanks Tekia for a great experience!!! read more

Vincent R.

9 years ago

Very pleased with the service at Buster Miles, this is the 3rd vehicle that my family has purchased from this company. Each time care and understanding was shown and provided to also for a great no pressure experience. Randall our sales consultant does a fantastic job of helping find your needs to assist in finding the right car for your lifestyle. They have earned my repeat business without fail. read more

Connie G.

12 years ago

Had never been to the dealership before, just dropped in to check out trucks for my husband. Immediately met, Chase Harris, and it was a great experience from then on. Everyone we met was helpful, friendly and most of all willing to do what they could to make the deal work. Would highly recommend them to everyone and will be going back to see them when we're ready for another vehicle. read more

Marci B.

8 years ago

Great service and staff! We have purchased 2 vehicles in less than 3 years here. George Silva our salesman is the Best! Love the no haggle price and how everyone there treats you like family. Worth a drive or if your close come to them they are caring and efficient. Both Dealerships Chevrolet and Ford just incredible. Customers for life here! Thanks Buster Miles, Don & Marci read more

Andrea M.

6 years ago

Our Excursion broke down on the way back to Florida. We pulled into Buster Miles Ford in the late afternoon. We were taken care of right away, problems diagnosed and a new fuel pump installed within record time to get us back on the road. I don't remember the mechanic's name (drives a white pick-up) but would like to express how thankful we are. AWESOME service!!!!! read more

Fred F.

12 years ago

My wife and I had a great experience at Buster Miles. We were buying me a truck for my retirement. Chase Harris spent a lot of time with me looking at numerous trucks. He was very knowledgeable on each one and we looked at many. All the employees were very friendly including Rocky Stemen, Peggy and Jerry. We found my retirement truck and it is awesome! read more

Andy D.

11 years ago

Tim Pruitt was my salesman and Curtis finished the transaction. I am very pleased in the purchase of my 2014 Ford F-150 Off Road Super Crew. They made my deal a very good one for me and my family. Really wasn't looking for this new of a truck, but I couldn't turn down the offer we agreed on. Ask for Tim when you go in, he is great! read more

Chris C.

7 years ago

do not spend your hard earned money at this place they will sell you junk sold me a 18000 truck i found problems the very next day gave them a call and was pretty much told screw you i will do my best to keep people from getting screwed here like i did it's hard to believe that they would do someone like that read more

Tammy S.

5 years ago

Was driving feom Ga to calera Alabama to visit family and had flat tire. Pulled in here for help and the service guys were so kind and helpful.. They changed my tire for me and did not charge a penny. If the sales people have that same disposition, I am sure this is an excellent place to get a car!! read more

Dan S.

9 years ago

By far, the best car buying experience ever. I was looking for a very specific used vehicle and within a very short time, they had several great options for me to choose from. When I arrived at the dealership to take delivery, the vehicle and the deal were better than promised! Awesome people!! read more

Jimmy G.

8 years ago

I just purchased a Ford F-250 from Buster Miles Ford and am very happy with it. The salesman, Rocky, and the financial department were very helpful and courteous which made for a pleasant buying experience. I would recommend Buster Miles Ford to anyone wanting a new or preowned vehicle. read more

Raymond W.

13 years ago

This is the 2nd vehicle we bought from Buster Miles Ford. The salesman was not pushy and answered every question we had about the truck. He know all details when we compared other trucks and was very pleasant to deal with. I will recommend Buster Miles Ford to my friends. read more

Buster Miles Ford - car_dealers - Updated July 2026

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