When you break down on the road, you are at the mercy of locals, and you never know whether you're…read moregoing to get stiffed or not. Not so with these good folks! When the tow truck driver showed up and had his instructions from my insurance provider on where to tow the car, he said "no you don't want to go there, you want to go to Cheatwood's." So you hope he's not getting a kickback and that the garage is honest. These guys are! They told me straight up that it might take them a few days because the owner's mother was in the hospital and he was in and out. They were good at keeping in touch with me and giving me updates and when I got the car back and took it to my mechanic, he said they did exactly what he would've done and for less money! These are just really good folks! Wish I could give them 10 stars!

Hauling a boat and hit a curb and the axle moved, causing the tire to rub against the trailer…read moreframe. Johnathan and Stubby arrived soon after placing the call for help. They used their knowledge and tools to quickly arrive at a solution and we were soon on our way. Excellent service!!!

The best of the best. I've had two different situations hours away from where I live and somehow…read morethis company showed up for the recovery (more of a rescue honestly) both times. On both occasions, they went out of the way and put in more than what was asked or required and didn't ask for anything extra to do so. They stay patient while I tried to figure out what the best solution would be for me, still shut up after my phone ended up dying and they didn't even hear from me, and bought me and my daughter dinner and made sure we were safe until we were able to get ​our vehicle fixed. Did I mention they ALSO fixed the vehicle!? 20/10

Eddie was my tow driver today! He was very friendly and helpful. It was kind of a long tow about 45…read moreminutes but he had a good attitude about it all. Thank you Eddie Horsley.

Excellent service. Had a blowout on the interstate and pulled up, and within 30 minutes we were…read moreback on the road. They were excellent people and beyond accommodating. Highly recommend!

Our son was in an accident; a tree fell in front of him driving home from work late at night…read more Cheatwood was the tow service on call that night and called out by the State troopers. The trooper told my husband to go ahead and leave while I went with our son in the ambulance to get him checked out, that Cheatwood wouldn't take the car to our son's house, but would tow it to their lot. This was around 1 in the morning. They towed the car to their lot and didn't bother to call us any on the Thursday. We called on Friday, and were told that we could pick the car up before 5 pm, but if it stayed longer, there would be a $50 a day storage charge. We rented a trailer and went to pick up our Miata. When we got there, we were told the bill was over $400--$100 for two days of storage and $325 for the towing! That's nothing less than highway robbery. I've had my Class 8 tractor towed farther for less than that! We will NEVER use them again. If we have another incident of any sort and are told they are the ones on rotation, we will decline their services. And, we are telling all our friends about this and encouraging them not to use this company, either.

I hit a deer,and Phillip and his crew did an awesome job fixing my car.The bumper doesn't match…read morehowever,but its an older car and I'm not too worried about it,he also replaced a brake light bulb which wasn't even effected during the crash.

I recommend this business. My wife's car was damaged and I came in on my appointment time. They…read morerepaired it on time and did it right. They gave a reasonable cost. I am going to use them again.

"We Shoot You Straight"…read more On Thursday Sept 1, 2022 around 10/11pm ET Frontier Towing and Recovery was contacted by Car-Mart to repossess my daughter's car (owned and paid for by her mother) in Rome, GA. On Saturday the 3rd I took possession of the car from her mother and traveled to the Car-Mart Rome, GA location to get her car back to my daughter. The manager of the Car-Mart was helpful, she explained that the car was having a hard time starting and appeared to have a dead battery. I thought that was odd knowing that my daughter had drove it on Thursday so after several minutes and two different boost packs so I asked if I could look at it. Upon inspection I found that the ground cable was off the battery. I put the battery cable on and the alarm went off. After securing the battery cable I asked my other daughter to pull the car out of their gate because they parked it right next to another car. At this point I noticed that the drivers side fender had a fresh dent and crease in it. So my daughter starts the car up and I walk back into the store to give the manager her jump pack back. While we were talking about the situation my daughter walks in and says that the car will not go into gear. I walk back to the car and sure enough the shifter moved to each gear and neutral but the transmission would not shift from park. After jumping through many hoops I was finally told by Car-Mart that Frontier was the company that was contracted to pick up the car. So I call and a representative answered the phone. While explaining that the car had a dented fender and the transmission wasn't shifting I was put on hold. This whole time my other car was running so every once in a while my car's Bluetooth would interrupt our conversation. When the line picked up it was the owner Greg. Greg explained that while in the process of recovering the vehicle the towing tech advised the owner that he couldn't get the car to shift out of park. The owner Greg stated that the shift lock system on the car would not work so the tech had to break the cable. I then asked Greg how he planned on fixing this issues that he just admitted his employee created. "Nothing, what do you want me to do about it?" he said. I explained that I was over an hour and a half away from home and that I needed him to either send someone to fix it or tow it to my house. He chuckled and said he wasn't going to do either one and I asked why is that he said he has a hold harmless agreement with Car-Mart. I explained to him that I was not going to accept this and that he needed to make it right. He said he had a mechanic on the way to fix another vehicle on the car lot. I thanked him for that and we waited. Once the mechanic finished his repair on the other car he looked at the car and said " Yup, its broke." I asked if he could fix it, his reply was that he wasn't told to fix it by his boss. Then he proceeded to explain to me that sometimes when cars are pulled out of parking spaces this happens. I let him know that his boss admitted that the tow tech broke it because he "couldn't get the shift lock to work" and he said yeah its hard to get them to work sometimes... So here we are, 1.5 hours from home with a broke vehicle that the towing company broke and neither them nor Car-Mart were taking responsibility for it. I tried to call Frontier back numerous times to get them to tow it to my house, but their 24/7 number would always go to Voice Mail which was full. I don't expect Greg to make this right, I just want others to know if you deal with either Frontier Towing and Recovery or Frontier Auto Sales that you're not going to get treated like you should. It's apparent that Greg is not a man of his word.

frontier towing saved the day for me, I was on highway 20 west broke down. in frontier towing don's…read moreleave me hanging. Great job on getting me home safe thanks to Frontier Towing. Thanks so Much. Michael K. Gaines.

This was on Memorial Day! We live on a dirt road out in…read morePell City and after all that rain my wife's Mercury got stuck like chuck! Me and my old man spent hours digging that land whale out to no avail. We swallowed our pride and started calling wreckers. Hank's was the only one who picked up! The nice lady asked a couple questions about the situation and not 20 minutes later Nathan pulled up ready to go! He had that sucker pulled out in no time! I'm always gonna call Hank's Towing from now on and ask for Nathan.

I locked my keys in my car when I parked at work. Hank's towing was easy to reach. Came to my work…read morepromptly and unlocked my vehicle within 5 mins. The tow truck driver was pleasant and encouraging. I have nothing negative to state about the experience. The driver was kind and made my day a little less stressful. I would use this company again.

Great service by great folks. We are a helicopter company in Fort Worth, TX. We had a truck driven…read moreby two of our pilots break down in Oxford, AL near Anniston. Jim was able to get our guys off the road and to his yard very fast. Recommended a repair shop to us and got our guys back on the road well before we originally planned. Couldn't ask for better service.

Awesome service!! We had waited just over 2 hours for another company to come tow our car, when we…read morecalled them, they said they had no idea what we were talking about. After calling the insurance company back, they got ahold of 102, they arrived within 40 mins, offered to help my disabled mother to my car. Then when we got to our destination, we had to transfer everything from my moms car to mine, he even offered to help us with that. Very friendly, very efficient, and very quick. I hope I never need a tow again, but if I do in that area, I'm using this company! Thank you for all your help!