I was in an accident, and I needed a tow. The only place available was Skinners, and they said they…read morewould come pick me up and leave my car at their lot until I decided where I wanted my car.... This company is awful. I'm not even sure if they are properly incorporated, have all of their insurance specifications, or keep record of business transacted. (Definitely do not keep invoices, as they fraudulently put you in a tight situation, demand an EXORBANT amount of money, and then cannot even tell you why it cost that much or provide an invoice... Very fraudulent business practices... maybe getting old, trying to retire and come up with as many ways to defraud people through practices that are extremely outside of "commercially reasonable business practices" [which is a legal standard], and they operated outside of this standard on multiple occasions in my situation. After getting them in touch with my insurance company and deciding where to get my car towed, they stated it would cost around $250. THROUGH MY INSURANCE COMPANY, they were supposed to charge the tow, AND THEN take the car to the other shop. Then my insurance company would let me know if I needed to pay them back any. HOWEVER, they towed it to the place AFTER BUSINESS HOURS (not a commercially reasonable business practice), called me in a panic stating, "Hey man, this auto company is not gonna pay the tow and someone has to pay it"....., so of course I stated "why did you not charge it through my insurance yet?" They could not give me an answer. They then stated "if someone does not pay, we're towing it back to our place... I said, "just give me one minute and let me try my insurance real quick (even though they were suppose to charge through the insurance department first) and of course, my agent wasn't available, as it was after business hours (another fraudulent practice against the legal standard of "commercially reasonable business practices" on Skinner's part) So the insurance Agency's closed, and I state "well, since we don't want to have a situation with the 4 same Tow routes, I'll pay for it". Literally 5 minutes after I asked for a couple minutes to sort it out, they said, "Nope, we're already on our way back" which is extreme fraud against Georgia's Fair Business Practices Act ( O.C.G.A. Sections 10-1-390 et seq. )... without notice, they took it back before I could pay so they could rack up the cost.... this is the definition of FRAUD under the Fair Business Practices Act listed. As an attorney, I will be filing a formal complaint in Cobb County, as well as a quick claim online through Georgia's Fair Business Practices Act ( O.C.G.A. Sections 10-1-390 et seq. ) Also, the bill went from $250, and then they stated the cost is not at $850... after asking for an invoice, they could not provide me one to account for each dollar. THE BBB AND FTC will have a field day going through their records (if they even keep any) and they will find "written in" invoices without any receipts, which will lead to criminal fraud and the shutting down of this podunk operation. PLEASE DO NOT GET DEFRAUDED HERE. i HAVE THE BBB, FTC, AND EVENTUALLY THE IRS RANSACKING THEIR "OFFICE" IN ORDER TO SHUT IT DOWN SO THIS FRAUDULENT BEHAVIOR DOES NOT AFFECT ANY FURTHER CUSTOMERS. Thank You, Josh Hanberry - Attorney at Law

I was in need of a tow & called Skinner's. As a matter of…read morefact, I called a few separate times over a two month period. I couldn't get the time & day arranged with the place, that I was having it towed to..... Each time I called though, the tow driver was very friendly,courteous & said it was no problem( that I had to keep calling back). This is a very professional business with very professional people working for them! All my questions were answered & my mind put at ease, about my car being towed. I highly recommend Skinner's!

Great service by great folks. We are a helicopter company in Fort Worth, TX. We had a truck driven…read moreby two of our pilots break down in Oxford, AL near Anniston. Jim was able to get our guys off the road and to his yard very fast. Recommended a repair shop to us and got our guys back on the road well before we originally planned. Couldn't ask for better service.

Awesome service!! We had waited just over 2 hours for another company to come tow our car, when we…read morecalled them, they said they had no idea what we were talking about. After calling the insurance company back, they got ahold of 102, they arrived within 40 mins, offered to help my disabled mother to my car. Then when we got to our destination, we had to transfer everything from my moms car to mine, he even offered to help us with that. Very friendly, very efficient, and very quick. I hope I never need a tow again, but if I do in that area, I'm using this company! Thank you for all your help!

Hauling a boat and hit a curb and the axle moved, causing the tire to rub against the trailer…read moreframe. Johnathan and Stubby arrived soon after placing the call for help. They used their knowledge and tools to quickly arrive at a solution and we were soon on our way. Excellent service!!!

Had a car painted here. Accidentally backed into another car. Workmanship was excellent and done…read morein a timely manner. The vehicle came back looking like I never backed into something. If I ever do that again, will definitely bring it here.

Date of service Jan 03, 2022 My serpentine belt fell off…read morearound 8:30 pm Jan 02 during our trip over to Birmingham, AL. I was able to make it to a shell gas station n the outskirts of Pell City. Allstate roadside assistance could only find one company in their list willing to tow us 3.2 miles to a local garage in Pell City. They wanted $499, $399 after my $100 insurance credit. It took them nearly 3 hours just to find that as an only option... I declined that insanity and we decided to stay in a powerless vehicle overnight wrapped in moving blankets. It was snowing and dropped to 31 degrees that night. I submitted another request to Allstate at 5:50 am for a tow request hoping it would be less money and faster during normal hours. 1.5 hours goes by and I receive another message saying due to labor shortages in the area they were having a hard time locating a towing company. We were on a deadline to pickup furniture and return to our home in Georgia. I figured I would take it upon myself to find a towing company. I did a simple online search for towing companies near me and up popped Twin Creeks Towing. I called and spoke to a man who said he could have a tow truck out to me in 30 minutes for $75. Sure enough the tow truck shows up in 35 minutes after a call from their driver giving me the eta. I couldn't find a garage to get me in that day for repair. The tow truck driver said he knew a fantastic garage a couple blocks away from where I was originally taking it and they could likely get me in due to how efficient they are. Sure enough Express Oil Change & Tire Engineers on Martin St said they could get me in that day. Our tow truck driver even dropped us off a block away at Enterprise rental since it was the direction he was heading. A fantastic experience with Twin Creeks, above and beyond customer care, inexpensive, and fast. I can't praise them enough for how much time and money they saved me having to stay another night to repair my Honda truck, meals, etc. I tipped our tow driver extremely well for all he did.

Josh from Twin Creeks saved the day! My first five minutes ever in Alabama and I lock myself out…read moreof my rental car. He was super fast getting to me, saving my keys, and we had a good laugh. Thanks Josh!

DO NOT USE THIS PLACE!!!!! The owner is rude, untrustworthy, and does not know what he's doing. My…read moredaughter's car still had scratches on the parts that was supposed to be replaced, along with new scratches on other parts of the car that wasn't supposed to be touched. I dont care if I have to push my car home I will never use this place again!!!!

I am quadratic in a wheelchair and have only one way to go . So after we tried everything we could…read moreto get it to run. We took it to Matthews and in one day they called me with what was wrong with it and how much it would be to fix it . Even with a special order part needed still running like new in a weak. I'm so glad I used them .

From the owner: Matthews Towing Offer Small Medium and Heavy Towing and a full Body Shop For Small to Large trucks…read moreand busses