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Carrollton Motors

4.5 (8 reviews)
Closed • Closed

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4 days ago

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2 months ago

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4 years ago

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7 years ago

These guys are great. Will work overtime to get you assisted in financing. Great selection of vehicles. Cant beat their service

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7 years ago

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12 years ago

Good place to buy car, nice and friendly staff. Lot of cars. If you are In Carrollton. You must check them out

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7 years ago

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Ask the Community - Carrollton Motors

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1 Owner Auto Sales

1 Owner Auto Sales

(1 review)

*********UPDATE 8/11/22***********…read more THIS IS OUT OF EXPERIENCE ALL STATEMENTS ARE FACTS. This morning I get woke up by a phone call from Stephanie stating they needed the current mileage of the Jeep that I had bought through financing and when I say financing my financing was done through credit acceptance, not the dealership. I asked why they were needing the mileage. Stephanie then replied because we are looking at the depreciation value of the vehicle because we are terminating the agreement. I stated back to her. No we are not terminating the agreement. Why would you call me stating this? She states that the owner was feeling uncomfortable on moving forward with the agreement. After a conversation with someone on Facebook Messenger, that person that she was referring to was Chris who I assume is her husband and to be completely clear. He contacted my husband. He requested a friend request of my husband and then proceeded to message my husband making outlandish statements that were completely false and also being the one badgering and threatening towards my husband. No one has been threatening and badgering towards the owners of one owner finance. As of this point, we have also sought out legal representation with a law firm. We have contacted credit acceptance, notified them that an attorney has been involved that if they in any way shape or form try to revoke or do anything to this contract that we would see them in court and we would sue both them and the dealership. I will not be threatened. My husband will not be threatened. We will not be badgered and discriminated against by the dealership, at this point The discrimination has already been completely out of control. We don't know why they're so homophobic or what their problem is but they chose the wrong married couple to try to do discrimination, badger and threaten. Everything that me and my husband do is always recorded video and audio through body cam recording devices at all times if anyone touches that Jeep and they have no legal right to do so. By the way, I've already confirmed with my lawyer then they would be making the biggest mistake and they will be taken into court and we would sue them. That is not a threat. That is a professional promise that we will pursue all legal actions against credit acceptance and one owner finance. As a review expert on multiple platforms and social media, I definitely now will tell anyone if they ever asked about this dealership. In full truth by experience not rumor not fake information that they are the worst car dealership to ever even think about going to to stay the hell away from them and go somewhere else where you will not pay two to three times more the value of the car when I look back at the paperwork. Just to be clear, the Jeep's value is only $2500.00 they sold it to me for over $6,000. When I financed it, credit acceptance added almost $10,000 on top of it and interest over interest payment a 22.99% to be exact having me pay $15,522 for a vehicle that is only worth $2,500. So yes, if you have any thoughts of dealing with a used car dealership stay away from one owner finance. They are trucks and they are not to be trusted.

Mike Bell Chevrolet - Their service agreement to keep lifetime warranty

Mike Bell Chevrolet

(3 reviews)

Watch out for the lifetime warranty. Most of what's on the sheet I think they just make up. If you…read moreadd it all up to get 100,000 miles you'll have $4400.if you look beside the price it says plus shop/parts fees and at the very bottom they're probably gonna say you need alignment to add on more. On the 15,000 interval recommended on one of the services doesn't really need to be done until 40 to 50,000 by GM specs this place is the biggest scam ever. So look out for the lifetime warranty you're paying for your own engine and transmission.

Run away as fast as you can. This place is an absolute joke. They do not care about their…read morecustomers, and they certainly don't care about you. I was in the market for a new Chevrolet Tahoe. I live 3 hours away from this dealership, however, I saw the exact model color and style that I wanted in a Tahoe, so I reached out to them to make the purchase. I am very much aware that in the current market, that I would be paying MSRP for this vehicle, and I was happy to do so, in cash!!! I also had a trade-in that they wanted, so I spent several hours taking photos so that they can come up with a value for the trade. They gave me a written offer, which I attached the photo to this post, and I excepted it. I asked how much they would like for me to put down using my credit card over the phone. The sales representative says that I had to show up to the dealership to make a credit card payment. I reminded them again that I lived three hours away, so that was not realistic. Again, as if she wasn't paying attention at all, she reminded me that they were open until 9 so I had time to get there to make the payment. For the 12th time, I reminded her that I live three hours away, but I'd be willing to drive down in a couple days when I had the day off from work, and by the car. She told me that the policy of the company is that they will actively continue to try to sell the vehicle, so in the event that some sucker was willing to pay more than MSRP, or they were able to screw someone over by giving them less than what their trade-in was worth, that they would sell the car to that unfortunate individual. So they couldn't guarantee me that the car would be available, even if I made the 6 hour round trip to this dealership. This is the most absurd thing I've ever heard of. And this is the reason why car dealerships get such a bad reputation. They do not care about you, and they're willing to throw you under the bus just to make a couple extra bucks. Do not buy a car from them, do not get your car service from them, they are completely unethical and unworthy of your business. I will be reporting this dealership to the Chevrolet company, because I am am sure that they would be appalled by how you are such a disgrace to the Chevrolet brand. Please don't reply to this post, with your cliché "We strive to offer the highest level of customer service" BS. Once the market turns around, and people aren't forced to buy vehicles from you, I am quite certain you will be out of business. And that will be a great thing for your community.

Mike Bell Chevrolet - Mike Bell Chevrolet invests in youth programs in Carroll County

Mike Bell Chevrolet

(40 reviews)

We've had a few good experiences with Mike Bell Chevy with routine service and a recall issue, but…read morethings really went bad when my husband scheduled a repair for his truck. He had an error message come up on the dash. He called the dealership and scheduled an appointment early one morning to have it serviced. We dropped our truck off for service and waited all day to hear something (we didn't). My husband called to check on the progress that afternoon and was told they hadn't looked at it yet (WHAT?!?). He asked about the appointment, and they informed him that it was an appointment to get in line to be worked on....not an actual appointment for when the work would be done (yes, I'm serious). He told them he had to have his truck - he couldn't leave it up there for days before it was even looked at. They still wouldn't tell him when they would actually start work on it, so he told them he was coming to get it the next day. He complained to the service department, and was basically met with a shrug. We got a call from who I assume was the service manager, and he basically told us that yes - that is exactly how they do business. The appointment time meant the truck was in line to be worked on....not the time the truck actually got worked on. He talked to us like we were in the wrong for thinking a scheduled appointment meant that the truck would be worked on during that time. Needless to say we were floored. Also needless to say we will not be returning to that dealership. We made an appointment with Liberty Chevy in Villa Rica for the same issue. We dropped off the truck at our scheduled appointment time with Nycole Mauldin. She was friendly and got us going right away. We got a text a few minutes later that the truck was in the system and would be serviced soon. We got another text when the service started. We got a phone call a few hours later letting us know that everything had been taken care of. This was followed up by another text letting us know the truck was ready to be picked up. When we got there, she even ran out in the parking lot and got the truck and brought it to the service entrance door. Super nice. Friendly. Helpful. Error message is gone. We were 100% pleased with the service we received with Nycole at Liberty and will for sure be returning whenever we need service.

Terrible customer service!!! Employees seem to lack experience and knowledge. A few years back they…read moregave my keys to another customer and had me waiting in the lobby for hours without being told. I had just went in for an hour or so oil change and tire rotation which turned into 3-4 hours. I started using a different dealership after that experience but decided to go back after a year because they are the closest one to me. However during my recent routine service they messed up my oil pan. Highly disappointed! Customer support was not much help either!

Carrollton Motors - car_dealers - Updated May 2026

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