Everything was an easy smooth process. Nancy was the best…read moreshe does more than expected and covers all the little minor details before I can even think about them. What a excellent experience.

My wife and I had been car searching for two days. Finally I said lets go over into Carrollton and…read moresee what we can come up with. I've always seen this dealership when I went to the doctor and said that I'm gonna stop there and man am I glad we did. Nice clean vehicles, they take pride in what they show to sell you. We will be back to get another one from you Lake Carroll Auto..

I purchased a 2017 Porsche Macan S from Carrollton Motors and couldn't be happier! The service was…read moreexceptional and the staff were friendly and incredible helpful!

This was the best time I had vehicle hunting. Not once was I harassed. When I called and said I was…read morecoming they had the vehicle I wanted to see all clean and ready. We laughed alot while trying to find the best pricing. And I left with the vehicle I wanted! Highly recommend this place, you won't be disappointed. And they are extremely honest, so if you go in with your non negotiables, your time will not be wasted if they can't help.

The worst business I have ever dealt with. I purchased a vehicle that was unsafe from the start…read more After driving home, I called to request or refund and was told absolutely not. They said they would register and title my vehicle. As of a week later, They haven't followed through. They do not respond to calls texts and have not been at the facility during listed business hours three days this week. I gave it a 1 but is less than that.

This is by far the worst car dealership ever. my car broke down on the Interstate and had been in…read morethe shop for two weeks guy said he was gonna call when the car was ready to test drive didn't get a call we decided to call and ask them about the car they told us that they ended up putting it down as a repo we get up there the guy says we have to pay the repo amount and pay to get the car back which was negative the moral of the story is do not I repeat do not go to this dealership!!!!!!!! I would give them 0 stars if I could

Very well taken care of of my Kevin, Eric, and Bre. Awesome customer service. The approval process…read morewas fast and easy. They definitely made sure my wife got the car she wanted.

Americans car Mart of Carrollton is a huge scam. I have been paying double my bill for the last few…read moremonths. The car I purchased is worth $6000. And they cannot explain to me why they're trying to make me pay $19,000 for a 6000. The women who work here sometimes a very rude. And then they call your phone back to back if you were a day late on the payment. I would not recommend anyone to buy a car from here. Because you are getting scam in front of your face. And everybody here is playing dumb. I tried to get them to fix my contract. But all they did was give me the runaround. I never got a because they and supposed to. i'm also paying warranty, but they have never fixed anything on my car. And the car that I have has been a rundown since I got it. The check engine light stay on. The oil light stay on. And the tire light stay on. It has been making funny noises since I got it. And when I bought it back. They wanted me to pay to get it fixed when I already have a warranty to fix it. These people are selling bootleg cars, for brand new car prices. Do not and I repeat do not buy a car from this place.

We've had a few good experiences with Mike Bell Chevy with routine service and a recall issue, but…read morethings really went bad when my husband scheduled a repair for his truck. He had an error message come up on the dash. He called the dealership and scheduled an appointment early one morning to have it serviced. We dropped our truck off for service and waited all day to hear something (we didn't). My husband called to check on the progress that afternoon and was told they hadn't looked at it yet (WHAT?!?). He asked about the appointment, and they informed him that it was an appointment to get in line to be worked on....not an actual appointment for when the work would be done (yes, I'm serious). He told them he had to have his truck - he couldn't leave it up there for days before it was even looked at. They still wouldn't tell him when they would actually start work on it, so he told them he was coming to get it the next day. He complained to the service department, and was basically met with a shrug. We got a call from who I assume was the service manager, and he basically told us that yes - that is exactly how they do business. The appointment time meant the truck was in line to be worked on....not the time the truck actually got worked on. He talked to us like we were in the wrong for thinking a scheduled appointment meant that the truck would be worked on during that time. Needless to say we were floored. Also needless to say we will not be returning to that dealership. We made an appointment with Liberty Chevy in Villa Rica for the same issue. We dropped off the truck at our scheduled appointment time with Nycole Mauldin. She was friendly and got us going right away. We got a text a few minutes later that the truck was in the system and would be serviced soon. We got another text when the service started. We got a phone call a few hours later letting us know that everything had been taken care of. This was followed up by another text letting us know the truck was ready to be picked up. When we got there, she even ran out in the parking lot and got the truck and brought it to the service entrance door. Super nice. Friendly. Helpful. Error message is gone. We were 100% pleased with the service we received with Nycole at Liberty and will for sure be returning whenever we need service.

Terrible customer service!!! Employees seem to lack experience and knowledge. A few years back they…read moregave my keys to another customer and had me waiting in the lobby for hours without being told. I had just went in for an hour or so oil change and tire rotation which turned into 3-4 hours. I started using a different dealership after that experience but decided to go back after a year because they are the closest one to me. However during my recent routine service they messed up my oil pan. Highly disappointed! Customer support was not much help either!

Watch out for the lifetime warranty. Most of what's on the sheet I think they just make up. If you…read moreadd it all up to get 100,000 miles you'll have $4400.if you look beside the price it says plus shop/parts fees and at the very bottom they're probably gonna say you need alignment to add on more. On the 15,000 interval recommended on one of the services doesn't really need to be done until 40 to 50,000 by GM specs this place is the biggest scam ever. So look out for the lifetime warranty you're paying for your own engine and transmission.

Run away as fast as you can. This place is an absolute joke. They do not care about their…read morecustomers, and they certainly don't care about you. I was in the market for a new Chevrolet Tahoe. I live 3 hours away from this dealership, however, I saw the exact model color and style that I wanted in a Tahoe, so I reached out to them to make the purchase. I am very much aware that in the current market, that I would be paying MSRP for this vehicle, and I was happy to do so, in cash!!! I also had a trade-in that they wanted, so I spent several hours taking photos so that they can come up with a value for the trade. They gave me a written offer, which I attached the photo to this post, and I excepted it. I asked how much they would like for me to put down using my credit card over the phone. The sales representative says that I had to show up to the dealership to make a credit card payment. I reminded them again that I lived three hours away, so that was not realistic. Again, as if she wasn't paying attention at all, she reminded me that they were open until 9 so I had time to get there to make the payment. For the 12th time, I reminded her that I live three hours away, but I'd be willing to drive down in a couple days when I had the day off from work, and by the car. She told me that the policy of the company is that they will actively continue to try to sell the vehicle, so in the event that some sucker was willing to pay more than MSRP, or they were able to screw someone over by giving them less than what their trade-in was worth, that they would sell the car to that unfortunate individual. So they couldn't guarantee me that the car would be available, even if I made the 6 hour round trip to this dealership. This is the most absurd thing I've ever heard of. And this is the reason why car dealerships get such a bad reputation. They do not care about you, and they're willing to throw you under the bus just to make a couple extra bucks. Do not buy a car from them, do not get your car service from them, they are completely unethical and unworthy of your business. I will be reporting this dealership to the Chevrolet company, because I am am sure that they would be appalled by how you are such a disgrace to the Chevrolet brand. Please don't reply to this post, with your cliché "We strive to offer the highest level of customer service" BS. Once the market turns around, and people aren't forced to buy vehicles from you, I am quite certain you will be out of business. And that will be a great thing for your community.

Alan, Rod, and tayon were very helpful and made our buying experience amazing. I am very picky and…read morethey handled all of my needs

I went to this lot inquired about trading my car in but my credit was not good enough for a car…read morepayment so I ask the gentleman to just show me some cash pick up trucks that I can just make a cash buy on and he recommended for me to look on line instead of just showing me some why I was there I felt some kind of way