I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

Service is amazing. They took time with me and even stayed after hours to make sure we got the…read morevehicle we wanted. I recommend 100%.

Came in, looked around took my time if I had a question they always make sure they can answer it,…read morewalked me through the plan and every what if's. Took my time investigating a car if nothing wrong with it, test drive, and it all good. If you just want to see and ask go ahead they are always ready. If you have any questions ask!!!

We found the car we thought we wanted on the GM Certified car website. It was about 150 miles away…read more We emailed them and quickly got a reply back from Rey Saenz, used car salesman. After several quick emails, we made plans to drive down the next day. It ended up being a 5 hour drive and we arrived around 2pm. After a test drive, we started signing all the papers. After a night in a local hotel, we picked it up the next morning and drove home. Rey made this an easy purchase, answered all our questions, and felt like a new friend when we were done. Oh, and this was on his day off! Very pleased with Rey and the dealership.

5 Star shout out to Hardy Chevy Sales staff and a Special Thanks to Kenneth(KC) White our salesman,…read moreJeff Haley sales Manager and Lynn Ossie in finance. Thank you for your Outstanding New Car delivery experience on our 2025 Chevrolet Equinox LT This is now our 3rd vehicle purchase from Hardy Chevrolet Buick GMC in the past 7 years, and more than likely not our last. As we will Always return to this Dealer for any/all of our New or Used vehicle needs!!! Kudos to your entire Sales Staff Respectfully Ray & Nancy

Our buying experience was fantastic. Our service experience has been the very worst. The vehicle…read morehad a sensor bad. They wanted us to leave our vehicle and not provide us anything to drive while they had it. No vehicle available. Then they ordered the sensor that they decided it needed. We tried to get the appointment for the replacement sensor. Jeramie wasn't there and no one could make the appointment. We left Jeramie a voice message. No call at all. Called 10 days later and got the appointment for the sensor and our free oil change. They bring out the keys and had not changed the oil. For weeks no one would call us back or schedule us an appointment to fix the sensor and now we have no oil change. We drove from Kingston to Dallas to buy the vehicle and would have continued to go there for our needs. Not now and I will not recommend anyone to go to this dealership.

I bought a diesel truck from this dealership 5 years ago. I've tried on several different occasions…read moreto get service help from them over the years. I've had a continual, very expensive issue regarding the exhaust system. This morning I dropped by and needed a very simple, 5 minute procedure from the diesel tech and they told me I had to leave it all day. I explained that I couldn't leave it, but if he could simply perform a forced regen for me (5 minutes... doesn't even have to open the hood) I could wait the hour or so for the regen to complete (which requires no supervision by the tech) but they said NO, they WOULD NOT HELP ME unless I could leave it all day. Oh, and by the way, they only had ONE truck in the whole maintenance bay.... they just simply didn't give a shit about helping me.

Doesn't sound like this place has gotten any better. buying a lease trade in and I was trading my…read morecar they took my car to do inspection on it. while still there I decided to trade. So when clearing my stuff out I noticed that the cd I listened to while driving there was gone. I mentioned to salesperson and they just adamantly insisted there wasn't one there. I got the lease trade in and before leaving I asked where is the owners manual, Salesperson said this model doesn't have them in them anymore. Months later looking through this glove box found the owners manual on a top shelf in the glove box that is hard to see. So, 2 lies so far. Maybe 6 months later I took the vehicle to Hardy ford for the oil change and tire rotation special. Everything seems fine, driving home I get a flat tire. I look at tire that's flat and notice that it s a wheel that has a scrap from hitting a curb and I always k ow where it's positioned on the car and notice it's in the same place as it was before tire Rotation. No hands prints on any of the wheels that would be there if handled. I went to change tire and noticed the lug wrench did not fit some of the lugs. I was close to home and they were run flats, so drove it home. Got a socket that fit and they would just spin like they were stripped. Called Hardy ford, they insisted they had rotated the tires, THEY DID NOT. They also said bring it back and we'll change all your lugs for $100. Told them they are smoking crack. Took it to Discount Tire in Hiram. Took them an hour and a half to get the lugs off, balanced and rotated my tires for free and charged me $50 for the lugs AND informed me there is a class action law suit against Ford for using 2 piece lug nuts that over time of being impacted separate and swell. Ford new this and instead of telling me there is an issue and take care of it , they chose to LIE saying they rotated my tires, charged me and sent me on my way. What if I would of been driving on a trip out of state. I WILL NEVER GO BACK THERE. And I had purchased 3 vehicles there in the past.

Hardy Family Ford I…read morecame to Hardy Family Ford with a pre-approved loan, ready to purchase a vehicle. Unfortunately, the experience was nothing short of unacceptable. The Finance Manager openly told my wife and me that he was "out to make money" and refused to honor our pre-approved financing unless we agreed to give him extra on top of the loan. When we pointed out how rude and unprofessional this was, he escalated the situation by refusing to sell us a car altogether and asked us to leave the property. This behavior is predatory and disrespectful. A dealership should value customers and honor legitimate financing, not attempt to strong-arm buyers into unnecessary upsells. Instead of helping us, Hardy Family Ford made it clear that profit mattered more than integrity or customer service. If you're considering buying here, be aware: they may not respect your financing and could treat you poorly if you don't agree to their upsell tactics. I would strongly recommend looking elsewhere for a dealership that values honesty and professionalism.

I want to start off with the fact that I don't typically leave reviews on Yelp, but had such a…read morepositive experience at Carl Black that I felt it was necessary. Given the current economy and used car market, it's been so hard to find a dealer that we have felt is honest and loyal willing to offer inventory at reasonable values who are not looking to take advantage of customers. My wife and I reached out to Carl Black with hopes of receiving an honest opinion. We initially talked to Dixie and outlined our request on a limited budget. She was so friendly and let us know that they had options that would suit our needs. She was very responsive and attentive. Once we described what we were looking for, she put us in touch with Nate Rodriquez. Nate was absolutely the most professional person we have ever met and was attentive to all of our questions and requests. After listening to all of our needs, he recommended we test drive a 2021 Chevrolet Silverado High Country. This was exactly what we were looking for. It was within our budget and an absolute perfect ride. Hands down, this was one of the best decision we have ever made. My wife usually feels uncomfortable at dealerships, but they explained everything and there were no hidden fees. Nate was a complete Rockstar. I will be back for any purchase we make going forward. I would recommend Dixie, Nate, and Jacob Howerton to any of our friend and family looking to make a purchase. I appreciate the opportunity to be a customer of Carl Black and will be back time and time again. Honest and loyal!

I don't usually leave reviews, but this experience deserves one. I had a deal in progress for a…read morecar, thought everything was set, and then the dealership turned around and sold to someone else without any real warning or effort to honor what we had discussed. I even put down a $500.00 deposit, which makes this whole situation even more unacceptable. Ryan, Nathan, and Chris were all involved, and none of them handled the situation professionally. Communication was weak, follow thru was worse, and the whole process felt careless from start to finish. It's incredibly frustrating to have your time wasted like that, especially when you think you're close to finalizing a deal. If you are considering doing business here, just be aware that "working with you" apparently doesn't mean much. There are plenty of dealerships out there that actually respect their customers - this just isn't one of them!

Great place! I actually enjoyed purchasing my vehicle. That is quite a statement in of itself. The…read morecrew there is exceptional! They made what is usually an ordeal a pleasure. I would definitely go back!

I purchased my Cherokee here and everything worked out great. The sales team was great and I…read moreenjoyed working with them. My bad experience has related to the service team. I find they try to up-sell you on everything and will even bend the truth. I took my Cherokee up here because my tire was leaking air. The service rep said, "You have a broken off knife in the sidewall and you'll need a new tire." I told him not to do anything and I took my car for second opinion. As it turns out, it was a little nail in the tread and was repairable for $18.