I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

This has been the worst experience dealing with that office,there policies change from week to…read moreweek.Not everyone in that particular office IS RUDE,BUT THAT ONE PERSON WHO IS VERY UNPROFESSIONAL will express to you she not going to lose her job over taking a payment,now make it make sense???

Service is amazing. They took time with me and even stayed after hours to make sure we got the…read morevehicle we wanted. I recommend 100%.

NEVER BUY ANYTHING FROM THEM. We bought a truck in May 2026. We got the extended warranty. We…read morehave had to take back 2 different times now for the same thing. The first time it cost $200.00 and the next day after getting it back it WAS NOT fixed. We called to get another appointment and now they tell us they need to do another test that they warranty don't cover and it's going to be $375.00. This place is a SCAM.

We found the car we thought we wanted on the GM Certified car website. It was about 150 miles away…read more We emailed them and quickly got a reply back from Rey Saenz, used car salesman. After several quick emails, we made plans to drive down the next day. It ended up being a 5 hour drive and we arrived around 2pm. After a test drive, we started signing all the papers. After a night in a local hotel, we picked it up the next morning and drove home. Rey made this an easy purchase, answered all our questions, and felt like a new friend when we were done. Oh, and this was on his day off! Very pleased with Rey and the dealership.

I don't typically write reviews, but I wanted to for this dealership. I was sold a 2024 Nissan…read moreSentra by Jason and as a first time buyer from a dealership ever, he was actually great (besides the finance guy). I love my car still HOWEVER, almost 2 weeks later my battery went out and my car wouldn't start. I freaked out and tried to contact Jason AND the dealership and they were absolutely no help. Jason left me on read SEVERAL times and I even tried to call him and of course he didn't answer. I sent him a video, left on READ! My car is fine now because of me fixing my car ON MY OWN. I have yet to hear back from them so I decided to write this review

dont buy cars from them! they sell all their cars with after market parts! they scammersread more

I've read some of the other comments and many of them negative. However I've dealt with Hardy Ford…read moreon several occasions as well as other dealers and I've had much better service from Hardy. That's why I go back! Over the years I've bought several trucks and cars there, I won't say everything has been perfect but they've done a good job and have done what they said. I like them and would definitely go back. The service department has been about as good as they can be. I realize things happen with diagnosis and parts availability but they've always been pretty accurate in delivery times. They've communicated well and far as I'm concerned have dependable and consistent. Now I should be clear that my experience has been with the new car side not the used cars. I also use the Quick Lane service for oil changes and I have no complaints here either.

Absolute worst dealership experience I've ever had. Wife wanted an Explorer Tremor carbonized gray…read moremetallic, Hardy's website listed one in stock. Salesman was Eric Farmer. Couldn't find the gray quickly so test drove a different color. Returned, he looked for the gray again, no dice. We thanked him for his time and were leaving to a different Ford. He looked me in the eye and said he would give us a deal for buying a color on the lot. We agreed and started working the numbers, told him I was military, A / Z plan eligible, wanted the A / Z plan invoice, and the smart Vincent report (shows all eligible rebates that can be stacked, dealers can chose to provide it or not) He brought the numbers, credit is awesome, qualified for everything, they refused to provide the smart Vincent. Barely any rebates on the A plan financing options, he was pushing hard for their preferred bank of choice (dealers get a kick back when a customer uses them). When asked about the lack of rebates on the A plan, he said I got all that were allowed. This went back and forth, I asked for the Vincent report again. I knew there were more regional rebates... this went nowhere. The A plan price was 58K, 56k after rebates, their bank price (advertised) was 53k after rebates. I decided on the regular Ford credit option with a slightly lower rate, turned down the special 3.9% in favor of rebates. Now that the numbers are settled, I ask what he planned on taking off for picking a color on the lot as promised. This is where things fall apart.... He looked me dead in the face and denied offering anything. I told him the only reason we stayed and settled for the Marsh color was his offer to make it worth our while. Manager time.... Farmer returned and said nothing can be done, the A plan price is locked. I said ok, I'll do the 53k non A plan deal, your bank, what can you do now? He did the 5 - 10 minute manager visit, returned, said no reduction. Things went back and forth, i.e. you offered and are now reneging.... you lied to get us to sit down, ect. Ultimately, we walked out. 30 minutes pass, he calls and leaves a voicemail, doubled down on his BS. I copied the transcript below: "Hi this is Eric Farmer Hardy family Ford I just spoke with y'all and I think I figured out where the misunderstanding came from where we were discounting the vehicle like little over $10,000 over our website and if I were to do a dealer locate I wouldn't be able to discount a vehicle 10,000 some odd dollars that's where the misunderstanding came from could please give me a call when you get a chance." I called him back 30 minutes later. The synopsis of the call was: At no point did a dealer locate / ship the color we wanted to the store came up. I've been around for a few minutes, I know the dealer charges extra, there are 6+ Ford dealers within 30 miles~, we would visit another Ford. My wife and I both know what was said to motivate her to accept a different color. The conversation devolved from there, he was a gaslight champion, tried to make me think I was crazy. I asked him what logical reason did I have to stay? Why would I ask you to order something I can drive 30 minutes to for the same price~ and exactly what my wife wants. He continued to gaslight me, I told him the conversation is going nowhere, choice words about his morale compass, he is a liar, scammed me to sit down and lost a sale. I ended the call. The next day, visited Courtesy Ford Rome, found that Hardy was hiding some stackable A plan rebates. Courtesy Ford gave me every document I asked for without hesitation. The A plan price 58k and regional rebates are the same for both locations, I walked out of there at 52k B4 tax, title, ect..Hardy hid 4k in rebates! Hardy holding back rebates to pad profit% - commission, SHAME! Is that kind of deceptive sales tactic taught and encouraged there? How many customers fall for this psych trap "I made it this far, I'll just finish the deal"? It is a real psych trick they use. DO NOT use Hardy or Eric Farmer, if they will scam an Active duty Soldier what will they do to you?

I want to start off with the fact that I don't typically leave reviews on Yelp, but had such a…read morepositive experience at Carl Black that I felt it was necessary. Given the current economy and used car market, it's been so hard to find a dealer that we have felt is honest and loyal willing to offer inventory at reasonable values who are not looking to take advantage of customers. My wife and I reached out to Carl Black with hopes of receiving an honest opinion. We initially talked to Dixie and outlined our request on a limited budget. She was so friendly and let us know that they had options that would suit our needs. She was very responsive and attentive. Once we described what we were looking for, she put us in touch with Nate Rodriquez. Nate was absolutely the most professional person we have ever met and was attentive to all of our questions and requests. After listening to all of our needs, he recommended we test drive a 2021 Chevrolet Silverado High Country. This was exactly what we were looking for. It was within our budget and an absolute perfect ride. Hands down, this was one of the best decision we have ever made. My wife usually feels uncomfortable at dealerships, but they explained everything and there were no hidden fees. Nate was a complete Rockstar. I will be back for any purchase we make going forward. I would recommend Dixie, Nate, and Jacob Howerton to any of our friend and family looking to make a purchase. I appreciate the opportunity to be a customer of Carl Black and will be back time and time again. Honest and loyal!

I purchased a Hyundai Palisade from this dealership, and within approximately 24 hours of taking…read morepossession of the vehicle, I was already back at the dealership because of problems with it. I was provided with a loaner vehicle due to the inconvenience, and I ultimately had that loaner for approximately three weeks--just one day after purchasing my vehicle. I was repeatedly told that extensive diagnostic testing was being performed to determine what was wrong. I was also repeatedly reassured that the issue was "nothing major" and that they would "make everything right." I have these conversations documented in text messages. At one point, I asked to simply have my trade-in returned because I was no longer comfortable with the situation and felt that I had essentially purchased a vehicle that I could not drive. I was told that this was not possible. Then, while I was still dealing with the problems surrounding the vehicle I had just purchased, I was given pricing for the loaner vehicle and additional fees--as though I had not just purchased a vehicle from them that I had been unable to drive. Eventually, I received my Palisade back. Unfortunately, that was far from the end of the story. Approximately nine months later, I took the vehicle to Hyundai and requested further diagnostics. I was told that there were significant issues with the vehicle and that it was not safe to drive. I was also informed that the vehicle had a history/circumstances that affected how it could be classified and sold. I was shocked to learn this after everything I had already experienced. The estimated cost associated with the issues ultimately came to approximately $9,000. At that point, I felt my only realistic option was to purchase another vehicle and cut my losses. In less than a year, this situation has cost me thousands of dollars, not to mention the time, stress, and frustration of repeatedly trying to resolve an issue with a vehicle I had purchased from this dealership. I have documentation of the communications and the timeline of events. I am now pursuing the appropriate channels to have this situation reviewed. I have contacted the Better Business Bureau and have a call scheduled with the appropriate Georgia consumer protection/business practices office to discuss what happened and determine what options are available. I am sharing my experience because I believe consumers deserve to have all relevant information about a vehicle before making a major purchase. I strongly encourage anyone considering purchasing from this dealership to do their own research, obtain independent diagnostics when appropriate, and carefully review the vehicle's history and documentation before signing. This was not the experience I expected when purchasing a vehicle, and I sincerely hope others do not find themselves in the same situation.

I purchased my Cherokee here and everything worked out great. The sales team was great and I…read moreenjoyed working with them. My bad experience has related to the service team. I find they try to up-sell you on everything and will even bend the truth. I took my Cherokee up here because my tire was leaking air. The service rep said, "You have a broken off knife in the sidewall and you'll need a new tire." I told him not to do anything and I took my car for second opinion. As it turns out, it was a little nail in the tread and was repairable for $18.

Great place! I actually enjoyed purchasing my vehicle. That is quite a statement in of itself. The…read morecrew there is exceptional! They made what is usually an ordeal a pleasure. I would definitely go back!