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Moreno Valley Mall

2.8 (168 reviews)
Closed • 11:00 am - 7:00 pm

Moreno Valley Mall Photos

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MORENO VALLEY MALL ATMOSPHERE

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Recommended Reviews - Moreno Valley Mall

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Ride on toys for rent
Tameka L.

I've been popping in here for years . The mall has started to revive itself as a place to check out . This mall is big on entertainment. There is an arcade entertainment center , a kids play gym, those stuffed animal riders, a movie theater , there is also a public library. This is all before the hair salon, food court, and of course shops. It looks like they have a few places coming soon. I initially stopped in to return an online purchase, but decided to see what the mall had inside. I didn't get to check out everything so I'll go back.

Lorenzo W.

POPULAR & WACKY! Moreno Valley Mall is such a crazy mall, it's got some ghetto vibes, but I always find myself coming back to it. I used to live in Moreno Valley so I know this mall like the back of my hand. It's got a movie theater, Round 1, kiosks, several department stores, and locally-owned businesses. There's plenty of parking surrounding the mall and a large food court on the second floor. I've also spotted a gaming lounge and several amenities for families. The mall has some stores with reasonable value. The mall could be a little cleaner, sometimes the restrooms are a hot mess, but I do spot people cleaning the food court regularly. Service is fine, the mall employees keep to themselves.

Linh Y.

I drove to Moreno Valley Mall the other day to pick up an online order from JCPenney. Just like any other mall, it has tons of parking. Lots were clean. Different entry points into the mall are available. Just check beforehand as to which part of the mall you plan to hang out most at so you may park closer to that section or you may take advantage of your visit and park the farthest and enjoy your walk. My focus was JCPenney only so I didn't get a chance to walk around and check out the rest of the mall. I would love to come back here one day to see what it has to offer.

Having fun in the mall
Karis L.

Come on guys!!! Do better!!! This mall looks hella abandoned and the landscape around it needs attention! We weren't sure if it was an actual real mall that was opened or not! ‍ Please give it life and Spruce it up! Plant flowers or add something that makes it look OPENED The location is perfect as this City is a nice one, to stay on when visiting. I loved the area since they have lots of stores and restaurants. Very convenient!!! There's plenty of parking and lots of stores inside, even though it doesn't appear to have. I'll return to shop here because we found great deals, for it to be considered a high priced State! I love that ...although, it's not kept up outside that the technology inside was on point! You guys are living in 2037 There's plenty of parking onsite and it's worth going in to shop! We had a great time! Btw... to the guy cleaning the bathroom... he did an amazing job and thanks for letting me in! The only thing is you forgot to install toilet tissue in all stalls but thankfully another lady was in there next to me, who handed me a roll under the door and thankfully I carry my own wipes everywhere. See ya again Mall

Rosabell M.

This mall is clean and well maintained, though it doesn't have a wide variety of stores. It does feature a nice Harkins movie theater, a few jewelry shops, and some major retailers like Macy's and JCPenney. There's also a Round 1, although I haven't checked it out yet. I do wish they had a bookstore and a more inviting food court. Overall, it's an okay place to visit, nothing too exciting, but decent for a quick stop.

Inside the beautifully decorated moreno valley mall.
Steven B.

I have been exploring almost the malls on and off during Covid, and just recently visited this mall. I actually found this mall very satisfying from the amount of shops and the variety of shops, as well as the architecture and colors. I enjoyed my visit and also got to meet the director of management who was super nice. This mall spans two floors and has a huge food court. They have a Macy's and a JC Penny's as the main department stores and also have the usual mall stores like Victoria's Secret, Van's, Hot Topic, Torrid, etc., however they have a lot of unique stores which you don't find that often in some of the malls. Harkins Movie Theatre, Round 1 Bowling, Crunch Fitness, Fye, Toys 4 U, and Kelly's Coffe and Fudge. They probably have around 130 shops and most were open. They do have a few new stores as well. It's possible they replaced some of the ones closed, but I plan to work with management and find the actual address of these stores which are not yet listed on either Yelp or Google maps. I had a very nice stay. 4/5 stars. Photos attached

Photo op I guess
Ann T.

PROS: -Has a decent Round 1 -They have a theater here -A nicely stocked Miniso -Strangely lots of stores with anime goods (FYE, Fancy Way, Box Lunch, Comics & Anime -though it's mostly just Funko Pops, and some of the other random stores and kiosks). CONS: -Very inconsistent AC. I was BOILING on the second floor, no matter what store I was in. Bottom floor actually felt cool. -This mall is FILTHY. I'm not sure if they have enough custodial staff? The floor's covered in trash and food in random places. Dirt streaks from people walking into spilled drinks on the ground. -After hours here, the same trash was still all over the ground near the exit. -Trash cans were overflowing. -The escalators had so much dust, grime, chewed gum, hair, etc in all the grooves. -Good chunk of the mall is dead with closed businesses (this has become common and to be honest, not as bad as the Puente Hills Mall). Alright if you're here to check out the Round 1 or something, but definitely not if you're here to have a "chill" mall day. I would not go to this mall in sandals LOL.

Mall Interior
Georgie M.

Moreno Valley Mall is not too far from March ARB and just off the 215 and 60 Freeways. The Mall anchors are Macy's, Sears, JC Penney's and a Harkins's Theatre. Clearly the pandemic has hurt a great many stores inside the mall. The Food Court also has some openings, with signs saying: "Something Great is Coming Here!" We came here looking for some stocking-stuffers at MimiSo store. They had a great selection of Marvel gear, see photos. Nextdoor is Towngate Promenade which is located on the western perimeter outside. It has a variety of places to eat, like Portillo's, Pieology, BWW, Bakers and they're all within walking distance of each other and Costco.

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Photo of Larry P.
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5 months ago

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6 months ago

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4 months ago

Nice place to walk on a hot day. It is nice and cool in the mall. Friendly atmosphere.

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3 years ago

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10 months ago

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1 year ago

Old mall with a lot of missing stores inside. Some decent stores, but at least they have an arcade Round 1 over there.

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4 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

Place feels like a haunted house. Turn on the lights! It is extremely dark inside this mall.

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3 years ago

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5 years ago

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3 years ago

A work in progress. Part of the mall open but most unoccupied and under remodel. Not a great mall but has potential.

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8 years ago

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2 years ago

It's good it has a lot of clothing brands but it hurts when you have to walk a lot so

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3 years ago

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Ask the Community - Moreno Valley Mall

Is the immigration there right now?

Never here

Is the mall open rn?

Yes

What is the business owners name at Tick Tock Jewelry?

I believe it is Steven Le

What stores are there?

Jcp, Macy's, sears, Victoria secret, Hollister, Claire's, footlocker, kids footlocker, champs , etc

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Review Highlights - Moreno Valley Mall

“I asked a member of housekeeping about the difference, and they have new management.”

Mentioned in 3 reviews

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Charleys Cheesesteaks - Charleys Cheesesteaks

Charleys Cheesesteaks

2.9(60 reviews)
0.0 mi
•$$

Customer service is really on point. The manager is always really welcoming and has a constant…read moresmile on his face. Food is made to order and taste very fresh You pick the sandwich you want and after they make the meat you get to choose from different toppings and sauces. THEIR FRIES ARE BOOOOMB Get them plain and add the seasonings they provide (you won't regret it) Prices are on the higher side for the amount of food you get. But it is fresh and made to order in front of you so I guess it balances out

Very disappointing and unprofessional experience at the Charleys inside Moreno Valley Mall on…read more5/15/26 around 2 PM. My spouse and I ordered large Philly cheesesteak combos because this used to be one of the few places in the mall we actually enjoyed eating at. Unfortunately, the experience this time was terrible. When we received our food, both sandwiches had a very small amount of steak for the price we paid. The sandwiches were mostly bread with very little meat inside, which honestly did not feel worth the nearly $18, EACH, combo price. I politely approached the employee who took our order, Marrie Torres, and asked if there was any way to either remake the sandwich or simply add a little more protein. Instead of trying to help or showing any understanding, she immediately became rude, sarcastic, and dismissive. She repeatedly stated that "that's all they could do" and acted like I was wrong for even asking. When I requested to speak to a manager, she claimed that she was the manager on site, but honestly she did not act professionally or handle the situation the way a manager should. Her attitude, sarcasm, and unwillingness to properly resolve the issue made it very hard to believe she was actually management. Since both sandwiches were disappointing, we asked for a refund. At first, she claimed they do not give refunds at all. Then she walked to the back, made a phone call on her personal cell phone, and suddenly returned saying she could process the refund after all. The entire interaction felt extremely unprofessional and inconsistent. Another issue was that neither employee working had visible name tags. When I asked for her name, she acted irritated and said she does not give out her name "for safety reasons," which was a dumb response on her end because I then, carefully reviewed the receipt and it happen to have her full name on there. This just made the situation even more uncomfortable. To make things worse, even the receipt they provided looked faded, blurry, and difficult to read, which added to the overall rundown feeling of the location. Sadly, the restaurant itself already looks poorly maintained and nearly empty most of the time, and after this experience, it is not hard to understand why. We eventually received the refund, but the attitude, sarcasm, lack of professionalism, poor food quality, and overall customer service completely ruined the experience. This used to be a place we liked visiting, but after this visit, I honestly do not see myself coming back.

Photos
Charleys Cheesesteaks - Supposed "manager"

Supposed "manager"

Charleys Cheesesteaks
Charleys Cheesesteaks

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Moreno Valley Mall - shoppingcenters - Updated November 2026

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