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    Moran Leasing Corp

    3.6 (5 reviews)
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    7 years ago

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    11 years ago

    They don't rent unless you are having service at their Toyota dealership, so this is deceptive. don't bother calling them

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    Avis - Avis in Maynard

    Avis

    2.9(22 reviews)
    4.1 mi

    The place is very small and could use a paint job but service was great. We arrived at 8:50 am to…read morepick up our car, knowing they open at 9:00. Driving to DC--got a big day ahead of us. No one was there so we looked around at the cars. We thought we were renting a Chrysler Town and Country but the only thing close was a Kia Sedona. I was dubious. The woman arrived right at 9:00 with a tiny assistant--probably 6 years old. He settled right into the back office and she got right to business. Somehow during this a line formed behind us. We went from the only two customers to a 10-person line in a minute or so. It could have been a panic situation but the woman (wish I had gotten her name) stayed focused and we were out of there in about 5 minutes. And the Sedona gave us an impressive ride. Lots of great features and amazing gas mileage. It was a tiring drive but the car was great. Thank you anonymous Avis lady and you're well behaved companion!

    Chery McCadden is very RUDE, very unprofessional, & flat out makes RACIST comments. She needs to…read morebe FIRED. If corporate doesn't take action, we will proceed with legal action. ZERO stars customer service. We have been renting from AVIS since 2007 with no issues. She flicked my Egyptian drivers license that was in English & said we don't accept foreign licenses. She refused to honor our reservation and asked us to "leave or she'll call the police". We contacted AVIS customer service on the phone and they said it's absolutely it's accepted. She refused to talk to the representative I had on the phone. She refused to contact someone above her & in fact called the police on us. She said "I am this Avis and I will not rent to you." Ultimately, we left and AVIS lost our business forever unless there is corrective action immediately. We rented a car with Enterprise with no issues & no hassle. Please take action AVIS. We've been customers for years and there is no place for this kind of treatment or implicit bias in your company.

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    Hertz Rent A Car

    Hertz Rent A Car

    1.0(2 reviews)
    9.4 mi

    Don't expect anything close to a clean car. Here are some photos of the rental I picked up from…read morethis facility. The Kia SUV they first assigned was even worse. I spoke to the Westborough Hertz office, about a replacement and the man told me he personally cleaned both those cars last night.

    Where are the negative stars? By far one of the worst experiences ever renting a vehicle along with…read moretheir unprofessional staff. Rented a car on 5/23 - 5/29. Tried returning the vehicle the night of 5/28, but they blocked the beginning of the driveway to prevent me from dropping off. Called first thing 5/29 morning (8:15 am) and asked for pick up service (which they offer on their website) at my residence and they said yes they would send someone over. At 1:45pm car was still at my place, so I called again and spoke with Kevin and he said they would send some one over shortly to pick up. It came to 5:45pm and car is still here (they close at 6:00). Called and got a voice mail, so I left a message. Wed morning (5/30) car is still here, so I tried calling NUMEROUS times and kept getting voice mail. I tried calling corporate where they would not help me in anyway. They told me they got voice mail to. I drove by the place during my lunch (12:00pm) and the doors were locked. I drove back home and the car was still there. I decided to try calling the next location a town over and who answers the phone??.. Kevin! He said they were too busy to pick it up, but did not have the courtesy to give me a call to tell me that after telling me two times they would be by. They finally picked it up after 1:00pm the day after my rental was to be returned. Also, we were two hours into our trip to VA, when the oil light came on and said it had 4% oil life. I called and spoke with Johnny and I asked do you not check the maintenance prior to renting a vehicle out and his words verbatim were "No, we do not". Told me to call roadside assistance! I said for an oil change? He then said, "Find another Hertz and trade the car in".... Today I noticed on my CC bill that it states $547.00 when it is supposed to be $269.05. I called again and spoke with Kevin and he was extremely rude and told me to rent from Enterprise next time....which I most certainly will.

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    Moran Leasing Corp - carrental - Updated May 2026

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