Bought the car less than 2yrs ago and have had nothing but services done to it. Check engine light…read morecomes on all the time. Its a mystery why. We have to navigate our way through it to get approved for inspection sticker. Nice people but uncertain vehicles.

Don't trust these guys. The vehicle they were selling I took to my mechanic and found out the…read morerotors had been spraypainted to make them look good from the outside, when in reality they were in terrible shape. I should have seen the red flag when they originally didn't want me to take it to my mechanic. Glad I walked away

The worst car buying experience I have ever had. They told me it was a Prius V and that the car had…read moreleather seats. Neither of these were true. They told me the car would be detailed. It was not detailed and there were no floor mats. They lied to me, mislead me, and took advantage of my unfortunate circumstances. They appear to be part of the dealership but they are not. Do not buy a car from these people.

I just got home in my new-to-me Subaru and felt like I had to come right on Yelp to share my…read moreamazing experience at the Annex. I was very anxious about buying a car by myself for the first time but Andy was so incredibly welcoming, kind and patient. He took the time to talk me through everything (with jokes and laughs in between) so I never once felt pressured or rushed, nor did I get the pushy and dishonest car salesman vibes that you unfortunately get from a lot of places. Compared to nearly identical cars in the area, they gave me an unbelievably unbeatable price. I left feeling so excited knowing that I got a solid car at an amazing price, with everything taken care of. Thank you so much Andy! We'll surely be returning for our future cars to come!

If you're wondering if you should buy a car from Waltham Auto Gallery, stop wondering and just go…read moredo it. They are incredible and I'm so happy I bought from them. For reference: I'm a 30yo single woman who has been driving since I was 15, but never owned a car. It's the middle of the Covid-19 pandemic, so everything is screwed up, and I really needed to buy a car but was having a really hard time. I had narrowed it down to a list of about 4-5 cars that I would want to test drive, but the pandemic made that impossible. I was going through this process alone. And the dealerships were being VERY annoying. Besides having wishy-washy reviews, they didn't email me back for days. I decided it would be best to just work with a dealership that had a stellar reputation. That way, I'd have the best chance of getting a good value on a used car, and work with people who were truly interested in earning my business. Waltham Auto Gallery showed up over and over during my search, with nothing but 5 star-reviews. I checked the website and saw a car that was on my shortlist of options - a 2017 Kia with only 20,000 miles on it. I called. Daphne picked up immediately. She was so friendly, and said it would be fine if I came by that day to test drive the car. When I arrived, she gave me time to just look it over myself and ask her questions. We were all distanced/masked, but she did offer for one of their employees (I'm so sorry I can't remember his name, he was awesome) to accompany me in the car, to help guide the drive and answer questions. I agreed, and he sat in the back with the windows down (we were masked.) I wanna emphasize: I knew nothing about buying a car until about 2 weeks before I bought one. Daphne was so patient with me and answered all my questions, even the dumbest ones. She repeated herself and clarified when I didn't understand. I felt comfortable negotiating with her (although the price was perfectly reasonable to begin with) and she was very forthcoming with details about the car. She was prompt in answering both phone calls and emails. She was transparent about the delays at the registry and how long it would take to register the car, but they took care of it, and when I went to pick up the car, they'd put on the plates and taken it to get inspected. I've been driving the car for a month now with absolutely no issues. Plus: my stepmother is one of the most insane clean-freaks I've ever known. When she sat in the car on the day I brought it home, she remarked that she thought it was a new car because it was so clean. (Now, it's covered in dog hair. Oops!) Lastly: when I was signing on the car, a woman and her husband came to look at a minivan. Daphne remembered them from 2 years ago when they'd bought a car, and the woman said they still had/loved that car and were back for another one. This shows 1. the connection that they have with their customers, and 2. that the car/service is good enough to bring back repeat customers. Waltham Auto Gallery is AWESOME. Go buy a car from them!

Great family people and honest. Would definitely recommend them. It was a pleasure doing business.read more

We bought our first car from here. The dealer (Frank) was very efficient, helpful and…read moreprofessional. He was also very straightforward -- I had done my research and was glad not to have to face the usual dealer crap and hassles one has to deal with when buying a used car. He was even kind enough to pick us up and drop us off at the local train station on our two trips to the dealership! All-in-all, a very pleasant experience!

I can't thank you enough for fixing my car Rich. I so appreciate this…read more I would buy another car from you, ant time. Linda Peterson

Excellent place to buy a used car. Rich was very helpful and the process went very smoothly. He…read moreeven met with us outside of normal working hours to accomodate my son's unusual work schedule. Thanks Rich!

I recently purchased a 2017 Toyota Tacoma from Metropolis Auto in Pelham, NH, and the entire…read moreexperience was refreshingly smooth and transparent from beginning to end. From my initial email inquiry to driving the truck home, communication was clear, expectations were well-set, and there was absolutely no pressure or pricing games. Corin was a pleasure to work with and did an excellent job walking me through the various trims and options, with thoughtful attention to what would be best for New Hampshire winters and my daily driving in Massachusetts. He focused on practicality rather than upselling, which I really appreciated. The out-the-door price we agreed on in advance matched the final paperwork exactly--no hidden documentation fees or last-minute add-ons. On pickup day, the truck was fully detailed, inspected, and ready right on schedule. Corin also took extra time to go over features and controls and made sure all of my questions were answered before I left. A quick follow-up from the owner, Damon, afterward to ensure everything was going well was a great final touch and showed a genuine commitment to customer satisfaction beyond the sale. I wouldn't hesitate to return to Metropolis Auto for a future purchase and would highly recommend them to anyone looking for a straightforward, stress-free buying experience without the usual dealership hassles.

I brought my car to a local shop in Penacook, NH and they told me it needed $1600 worth of brake…read morerepairs. I had the car towed to Metropolis to have them take a look. They fixed the brake issue for $250. I have no background in auto repair so it is important to find a shop you can trust. Metropolis is a place you can trust. They will give you an honest estimate and won't scam you like some other places. The shop is 45 minutes away from where I live but is well worth the trip. I highly recommend this place for anyone that needs auto repairs.

Mark made the buying process easy. The Town Car was as described and fairly priced. In addition, I…read morereceived a fair price for my trade in. The no pressure haggle free process made the transaction a pleasant experience. The cars on the lot were clean and fairly priced. If you are looking for a used vehicle Marshall's Auto Sales is the place to go. Mark is a pleasant fair minded person to deal with. Robert S

I have purchased a car from Marshall's, and also had body work done on my cars on two occasions…read more They are professional yet personal, and stay in contact with you every step of the way. My car went in for body work, and Marshall's dealt with the insurance company, saving me the hassle. The car was finished when promised, and was washed and vacuumed before I picked it up. I purchased a car for my daughter back in January, and I was impressed with the honesty of the salesperson Anthony when discussing the car. I had to change the name on the paperwork, but it was no problem and not a big deal. I plan to buy my other child a car here in the near future. If you want honesty, integrity, and a job well done, this is where you want to go.