I wanted this vehicle and told dealer that I was going to secure my own financing on a Friday and…read morecome back to get paperwork done on Monday and by that time he had sold the truck to someone else!!! NOT HAPPY!!! BAD BUSINESS PRACTICE!!

Great communication and quick, easy sale. Vehicle as described. Bit of a drive from my house but…read moreworth the trip.

In used car buying and repairs, TRUST is key. Peter is beyond trustworthy. The Nissan Maxima he…read moresold us - for a very fair price - was a gem. And, the work he's done on my Fiat 500 is never more than is necessary, and also at a very fair price. There's a reason why Cohasset Imports has stood the test of time and built a business that is undergoing expansion: They can be trusted to do what is in their customer's best interest. I can't recommend them enough.

I bought a car in late October 2020. I was told it came with a 30 day warranty. Before taking…read moreownership, I asked if the warranty could be extended for 60 days. His answer was 'don't worry, I'd any major problems come up we will take care of it'. Nothing in writing. Sure enough in mid December the car developed an oil leak that is common with that engine. Called Peter and he said bring it in and it was repaired. Not an inexpensive repair. He is honest and trustworthy. Highly recommend Cohasset imports.

Ron is such a great guy! He really looks out for you and the cars he have are priced fairly. Highly…read morerecommend this dealership to anyone looking for budget used cars.

I have had a great experience with this dealership. The cars are plentiful, priced to sell and in…read moregood repair! I am so pleased with the car I bought and the service I got when I requested a couple of repairs within the warranty. They are wonderful to deal with and would highly recommend!!

Greatly Appreciate the service I receive from them…read more I would highly recommend them to anyone looking to buy a car. Jim K

Great guys been buying off them since I was 18 years old! Never had any imajor issues with any car…read moreI bought there! Any little ones if any they always were there to help me even long after my warranty expired!

Dan el mas bajo valor de trade in de la zona, retienen depósitos de buena fe y exigen presencia…read morefísica injustificada para devoluciones a clientes que viven fuera del estado. Esto no puede ser la forma de negociar, no somos objetos, somos clientes que confiamos en no perder tanto dinero a la hora de hacer negocios con nuestros vehiculos. Inicie el proceso de disputa para que me devuelvan mi dinero y reportare al BBB.

No negotiations possible, looked at a Volkswagen Jetta came within $500 and they wouldn't budge…read more The kicker iI bought ten new cars from them over the last 7 years. No loyalty here. By the way car was a stocked photo super dirty outside and through it.

Title: Formal Complaint - Misrepresentation and Unresolved Vehicle Issues…read more I am filing this complaint regarding my purchase of a 2016 Kia from Dracut's Car Connection on July 15, 2025. Since the date of purchase, I have experienced repeated mechanical issues, including the check engine light returning multiple times despite numerous visits to their shop. I was informed by Frank, the owner, that certain repairs were not covered under the warranty, requiring me to pay out of pocket for parts and even travel five hours to Massachusetts to obtain one myself. Despite these efforts, the same issue persists, and the vehicle remains unreliable. Additionally, the dealership refused to provide an itemized receipt for the work allegedly performed, and I have evidence that my signature was forged on certain documents. I believe the vehicle's defects were known prior to sale and intentionally concealed. I am requesting that this matter be formally investigated, and that appropriate action be taken against Dracut's Car Connection for misrepresentation, possible forgery, and failure to honor warranty obligations. Rose Keller

It was the best experience buying a used car from Dracut's car connection. We live in Connecticut…read moreand they drove the car to us so we could look at it and then drove it back to CT to register it with us. They sat at the DMV for 3 hours while we registered it (long story). There were a few minor things that we wanted fixed on the car and they were more than happy to do so. They also came down on the price to make the deal work for all of us. Frank was a pleasure to work with and incredibly fast getting the loan approved, as well as his right hand men who were so patient and great. It was a 10/10 experience working with this business. We HIGHLY recommend them!!!

Quite possibly the worst experience. Went in for an oil change and ended up with a blown cylinder…read morehead in a 2024 CX5. The GM Sean is completely passive aggressive. They did zero to help me. Only bright star is Emily in service.

Such a great car buying experience! Each person I encountered was knowledgeable, kind and…read morepersonable. Special shoutout to Kristen Murphy for being a great sales rep who made this process a breeze and quickly had my trust as a buyer. Also the financing personnel, Chris was great. He educated me on all my options and was not pushy whatsoever. Overall a great experience and I highly recommend this dealership!

Price gouging is their speciality ! Messaged the rep & asked why is the vehicle 17k over Kelly blue…read morebook for a fair dealer price, I was immediately blocked. Seems like they are waiting for that poor sucker to come along who hasn't a clue they're being taken to the cleaners

Advice for others: If you're coming here, be as close to ready to purchase as possible. This…read moredealership may not be the most welcoming place for buyers still in the research phase. I'm currently in the market for a sports car and am in the exploration stage of the buying process. I drove 2 hours to this dealership to test drive a car and get a better feel for what's out there before making a decision. While I appreciated the opportunity to drive the car, I was disappointed by the inappropriate behavior afterward. I was scolded and judged by Gustavo for not being ready to commit that day. I understand that dealerships prefer committed buyers, but making assumptions about a shopper's intentions can lead to a negative experience -- especially for serious buyers who are simply doing their due diligence.

Staff Robert and Christine presented an honest review of the car we purchased. We felt them to be…read morehonorable and reliable on which to base our decision: no heavy sales push. Professional transaction, Highly recommend this business.

Bought a car from there a year ago 2014 jeep oil life the day I picked it up was at 30% also the…read more gas tank empty. Brakes needed to be replaced. and also tires. Sold me this bullshit warranty that want to put Chinese parts in an American car. Since I bought the car its been to the shop 3 times. Terrible people I won't recommend getting a car from here again.