Writing this review to give a big shoutout to Khaleil! My boyfriend and I landed in Boston around…read moremidnight and when we went to pick up our midsize SUV, only minivans were available. We were not the most pleasant people to deal with at that time post travel and he was very patient, courteous and accommodating. In the end, a midsize SUV came available and we were able to snag it, but he worked hard to find us other suitable options for about 20 minutes. We truly appreciate his professionalism and kindness!

Best and easiest rental experience we've had at any airport. It was so easy and organized. Tristian…read morewas there to green us and get us in our car right after we did the self check in. He made it quick painless and we were happy to get in our car and be on our way to the hotel.

My friends and I planned a trip to New England for a little road trip around all the states in the…read morearea. My friend booked through National and it ended up being a great experience from start to finish. I've been losing faith in all companies recently but National seems to always do right by me. This location is in the car rental center a short shuttle ride from the airport. My friend is an Emerald Club member so we got to bypass the check in line and go straight up to the garage and pick a vehicle in the premier selection. We were going to be on the road for 5 days and chose the Jeep Wagoneer mainly for comfort and space. There was 5 of us so we had plenty of room to stretch out. This vehicle was also very well kept, practically brand new and had all the bells and whistles. Checking in and out was a breeze also. I always shop for deals and use third party sites alot when it comes to booking things, but my experience here makes me want to focus on booking through on company and getting perks like we got on this booking. I will definitely seek out National more often in the future.

The company is very stringent on the transactions. My flight got cancelled due to a flight engine…read moreissue, so I called them asking if they could help cancel and refund as this was a unforeseen circumstance but they said the reservation and insurance is non-refundable. This is a very bad customer relation in my opinion. I understand in normal situation they dont refund but if for unforeseen and uncontrollable circumstances also wont count then I would not recommend this rental service to anyone. I would rather go with Hertz or enterprise who have a better customer relation than these guys.

My family and another family spit the cost of a 15 passenger van and took it to Florida. It was…read morevery cost effective, the van was clean and the customer service was great!

Great experience renting a 15 passenger van here. Customer service was good, vehicle was clean and…read morethe price was the best in Boston.

Jasiah at the Alamo counter in Boston Logan Airport provided absolutely amazing service! From the…read moremoment we started talking, he was personable, friendly, and so easy to speak with that within a few minutes, it felt less like renting a car and more like catching up with an old friend. We mentioned that we were celebrating our daughter's Sweet 16, and Jasiah immediately went out of his way to congratulate her and make her feel special. That small gesture meant a lot to our family. Jasiah is definitely a cut above the rest. In all our travels, we wish we could encounter more people with his personality and positive attitude. Great job, Alamo, for hiring someone like him this gentleman has management written all over him! Hopefully, Alamo can figure out how to bottle some of Jasiah's DNA and distribute it to a few other employees. Keep up the outstanding work, Jasiah!

Pretty good experience. No issues really…read more They didn't have my car available and they upgraded me for free rather than make me wait or give me a lessor vehicle. I did appreciate that a good bit. Alamo has been a refreshing change to my rental experiences. I will remain a customer until something better comes along. Car was clean, ran well, got great gas mileage, had a killer sunroom, comfortable seats, and lots of storage room. I also learned that I am ok with driving a Land Rover. I have found that after getting used to my Tesla, most cars are un-drivable to me. This one acted so similar to my car, I loved it! Features that make it great are that it shut itself off immediately when you put it in park. I leave gas cars running now when I get out. Last rental I left running outside of a place for hours before realizing it. Also, it locks itself as you walk away and unlocks as you approach. Another similarity to my Tesla. I put about 850 miles on it while we had it. Nice ride! '25 - excess

Diagnosed my car issues and sent me a video of what they needed to do in the engine bay. Nothing is…read morecheap, but I don't feel like I was fleeced. They didn't try to sell me anything I didn't need.

Everytime I have work done on my car, Mike and his staff a very responsive, very thorough and very…read moreprofessional. I bring all of my cars to them for inspections, brake work, AC work, you name it they fix it. They are the best!! I HIGHLY recommend them!!

POSITIVES: email correspondence great, sign in easy, quick and to the point intro, staff was…read morefriendly CONS: advertised as at the PDX raceway, which leads one to believe you drive the track. Reality, it's barely a test drive around HALF A PARKING LOT. WHAT A JOKE! Not even worth the Living Social price makes me feel like this was worth the money, and the idea of a video is ridiculous. I'm embarrassed that this is a "big" birthday gift I gave. I try not to be too critical but this wasnt at all what I expected. DISAPPOINTED

I bought 1 with video on Groupon as a Vday gift for my Hubby since they were going to be right in…read moremy city that weekend after. My mom liked the idea, so she vought one for her fiance too. They have a bromance thing going on so they decided to go together and registered for Friday Feb. 19th 2016 at 4PM online a couple days later, they emailed us apologizing that they had to close by 1PM so we had to reschedule for anytime before 1PM. We chose 11AM, it wasn't an inconvenience afterall because my hubby's schedule changed last minute to 3rd shift for shore power duty (he's a marine electrician). Their reply was very prompt. We had no idea what autocross was but when we got to the address (which was the local mall in my city) like 5 min away, we saw it was a race track made with small orange cones in a large parking lot area. Which was cool, no problem. We were a little late but just in time to sign paperwork and listen in to the last training of the day. We had car insurance and *THEIR INSURANCE IS ONLY OPTIONAL EXTRA COVERAGE* My stepdad paid an extra $100 to get another 3 laps in the other car and gifted another order for my hubby as well. It's their bromance I swear. Lol The instructor/manager was cool as hell. They're all from Boston and I lived there for a year a few years ago so we had a good time joking around with them in their accent. Lol They allowed us to take as many pics as we wanted. And they also took video on a small ScanDisc memory card they provided. Hubby drove both cars and he said in was an epic feeling! I must say he handled the Rarri pretty damn well lol. When all the driving was done. They were wrapping up shop and the manager and other instructor ended up goving us all 3 FREE ride along laps! We had a fucking blast. I went in the lambo and that manager made that lambo and the track his bitches lol. I felt like I was in a Fast & Furious movie or a Nascar track. It was a truly exhilarating experience! After all the Snapchat vids and Facebook posts, out friends and family are definitely interested in trying it out next time they're in town. And since we are already customers, we get an extra lap each. Thank you for making this such an amazing and unique experience for us all in the Bay Area! You guys and YA CAHS are WICKED awesome! Lol ;)

These guys are great. The receptionist was always ready to respond to my texts. They accurately…read morepredicted, to the day, when my car would be ready. I paid $900 for a light frontal collision, albeit one that damaged multiple body panels, this was far cheaper than alternative shops. They did great paintwork, better than what came with the car when I bought it. one bit wasn't quite right but i took it back and they corrected it for free. very nicely done. picture posted here is the "before."

The staff is great, and the work overall was good but when I first left there, they gave me my…read morevehicle and it was crooked, and the suspension was so far off that I couldn't believe they would allow it out of their shop in the condition that it was in. That said when I told him about it, they fixed it and apologized and now it's fine, but it was a little offputting. But I think overall I would definitely go back there.

After five long years, I finally found a great local shop I can trust to work on my vehicles! Jonny…read moreand Paul took excellent care of me, and I can't thank them enough. They were honest, efficient, knowledgeable, and very fairly priced. I highly recommend them and won't go anywhere else! Johnny is the new owner at this location and has been operating the service center for the past year or so.

Worst service I've experienced from a shop. Extremely short and rude with my inspection and damaged…read moremy tint in the process.