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Enterprise Rent-A-Car

3.8 (28 reviews)
Special Hours Closed
Updated 2 weeks ago

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21 days ago

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1 year ago

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2 years ago

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3 years ago

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3 years ago

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6 years ago

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4 years ago

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7 years ago

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18 years ago

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10 years ago

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10 years ago

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12 years ago

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16 years ago

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11 years ago

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12 years ago

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12 years ago

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10 years ago

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11 years ago

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8 years ago

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9 years ago

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13 years ago

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14 years ago

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13 years ago

Did an unlimited mileage weekend. Experience was good got a chevy.......newish- everything was OK. Dealt with Ergi...

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Ask the Community - Enterprise Rent-A-Car

Review Highlights - Enterprise Rent-A-Car

I own an Allstate agency in Malden and we refer our clients to Enterprise Commercial Street location.

Mentioned in 2 reviews

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Avis

Avis

2.0(7 reviews)
3.5 mi

Ok, I know...says it's been 11 years...well there were a couple rentals I did here that I didn't…read morecheck in. The SHAME! Anyways, on to the review. Same problem as the last review, rent from the airport, $$$$$$$, rent from here, $$. Reserved a full size car and all they had was a minivan when I arrived, worked for me. One person shop looked like when I was there. Easy return once I was done with the minivan and saved lots over getting it at the airport. Sadly with Sears closing...this Avis/Budget location may be closing too. I hope they find someplace else to rent from.

Made a reservation online for a pickup an hour later. Per the site, I tried to call and confirm…read moreand when I did, I was put on the phone with the same person I would later call. I know this because I recognize the voice. Anyways I call and someone says something very quickly. I thought it was just a standard greeting and started talking but then I was hit with the hold music. So I assumed it was someone saying please hold on and I'll get back to you in a few minutes or something. I wait for 15 to 20 minutes and no one returns, just the same background waiting music. I thought they were busy or something so I said I'll just go. Grabbed an uber and went there. I arrived to a sign on the door saying they'll be back at 1215 (my pickup was at 11) and to call a number posted on the flyer. I called and spoke to the same guy, again matching the voices. I said I was here for a pickup at 11 and he sounds surprised. I said I made an online reservation and was supposed to pick up at 11ish. He says I should have called because they took away most of their cars last week and he has no cars available. And then reiterated saying I should have called. I was so pissed off I didnt mention that I did call earlier but was put on hold for 20 minutes, instead just saying I paid to get an uber here and now I have to pay for one back? He just says yeah well, next time ca- I hung up before he finished. Yeah buddy, I did call but you put me on hold for a long time, I wasnt even sure i was on hold because you blabbed some incoherent words before the music started playing. How god damn annoying. I spent 30 dollars just getting an uber there and then to the next place to get a rental. No wonder they took the vehicles from here, if a dumbass like him is working here then business must be suffering. Avoid like the plague.

Enterprise Rent-A-Car - carrental - Updated May 2026

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