I've used Golden Limo again and again to travel between my home in Essex County and Boston…read more The chauffeur is always prompt and is an incredibly safe driver. I can't imagine using another service again.

I highly recommend Jeff and his company! He is professional, friendly, and timely. In fact he was…read more10 minutes early for a 3:45am pickup! He brought us to Boston Logan Airport and it could not have been more seamless. I will definitely be using his services again for future travel. Could not be happier with how this experience went. First time using a transportation service other than Uber/Lyft and I will never go back. This is the way to go. Jeff and his team is absolutely amazing.

I used Francklin to and from the airport. The vehicles were clean and comfortable. The driver was…read morefriendly and punctual. I highly recommend it!

Reliable service and attentive, safe drivers. Easy to reserve cars with app and ensure you have…read moretransportation that is prompt to get you from point to point in Boston area.

Pros: punctual, helpful, made both pick-up from home and airport very easy (the pick-up was…read moreespecially easy and driver went to lengths to make sure we knew where to go, which wasn't far). Both drivers very pleasant to talk to. Car comfortable and seemed clean. No fooling around re: mask -- we wear them and so did driver. Thoughtful re: heat/cool/fresh air. Will be using them again -- no question. However, these Cons: 1. a certain amount of quibbling with the office about size of vehicle we needed, which affected the price we'd be charged by $20-30+ base price. We had 2 people, 2 small roll-aboards (22" carry-on-sized cases) to be checked, a briefcase, and two small carry-on bags that would fit under the airline seat. Our telephone contact tried to insist that we needed an SUV rather than a sedan and asked me to take a photo of the luggage to prove we could fit in the sedan. I did but he still didn't believe it would all fit in the sedan's trunk (I told him it all fit in my Corolla's trunk) and warned me that they wouldn't allow any bags in laps or on seats. Eventually, because we'd already ok'd the sedan and credit-card charge for it, we did get the sedan. Plenty of room for the luggage in the trunk, no problem. ' 2. A small issue, but for the price, it might have been nice for the drivers to help 2 elderly get their luggage from/to the front steps of the house (if not the door in Covid times). But both drivers were otherwise cheery, mindful of our preferences re route, etc. and -- as I said -- we'll use Smurfs again.

When the owner told me the tip was included at 20% of the fair I asked if that was standard and if…read moreeveryone of the Driver's was good. I prefer to tip myself and I might give a little less or a little more to a driver, but it's unusual for transportation businesses to charge a tip and I said that. The owner of the business then said go somewhere else and hung up on me. Absolutely shocking and I will not use this business again. Think about going elsewhere because who needs that kind of rude behavior in this world. Of course some people are just looking for ways to be offended. Not good for business though..

I had to make a last minute trip to Massachusetts because of a family emergency. I was already…read morestressed, arriving at Logan pretty late and wanted to book a car service for ease. I called Boston Executive Limo Services and they were able to accommodate my less than 48 hour request. Everything worked as it was supposed to: I got follow up email confirmation, had a text from my driver when I landed and he was right there with the car when I arrived, even with my flight being 20mins early. Super professional, immaculate car and great efficient service.

Would have loved to use them, but they ban reservations that aren't at least 2 days/10 hours…read morebefore. Maybe not make it a broad ban and let people call to see if you're available? Update: Still sorry about my own experience, but VERY IMPRESSED by the kindness and professionalism of your reply. Thank you!

Wow. David picked up my elderly mother and another super senior (over 100!) from a family party…read moreand got them both home quickly, safely, comfortably, and warmly, on a cold December night. So easy, and so very much appreciate the great service!

Solid Car Service. Drivers were on time and were easy to get ahold of via phone. Scheduling was…read morevery chill and there was a variety of payment options. Only thing to keep in mind is that the drivers and cars are not luxurious!

Outstanding experience with ATR Limousine! First time using them and highly recommend! Prompt…read moreresponse, competitive pricing, clear communication and excellent service at pickup and drop off.

The stretch limo was so much fun! It was part of a Christmas gift for (2) 12 yrs .... Bringing…read morethem to the wang theatre and then pizzeria Regina. We all had an awesome time! There were balloons in the limo and we had fun with that. The driver was awesome, the car was clean and comfortable. I highly recommend them!!!

you will never go wrong using this company for rides. Even if you ask them to pick someone else up…read morefrom the airport, it will be done efficiently and safely. I've used this company for many many years and they are without compare. Highly recommend them to anyone. I've had them pick up teenagers at the airport and all kinds of different folks and I personally have never been late for a flight. And, as another comment said, even if you get in late they will be there for sure.

Mid and his team at LFR are exceptional and beyond reliable. We are repeat clients and will remain…read moreso. We have on too many occasions had inbound flights delayed on long return trips and each time LFR has been there for us. Even if it meant long nights into the morning. Mid, thank you so much!

We've used this company on two different trips to Boston and both times have received excellent…read moreservice. We're here for medical appointments, so Covid-precautions and cleanliness are very important to us. We appreciate the clean vehicles and mask wearing. The drivers have all been safe, courteous, helpful, and on time. We will definitely use them again.

Yet again, a very positive experience with Boston Airport Express from and to Logan airport to…read morevisit family! The drivers know me by name, are very professional and safe drivers. Booking online is easy, and I get a confirmation booking text and email. Then the day before, I get a text that the driver has been assigned with his name and license number. The drivers always show up early! I rest easy knowing I don't have to worry about my car being on time.

iBoston Limo really took care of me. After a flight…read morecancellation, then a rebooking, then an extended delay, I finally got to Logan several hours late, after 10pm. When I called to let iBoston Limo know of my changed itinerary, they were already tracking my inbound flight; I didn't have to worry about them. The driver met me with my name on a sign - and when you're exhausted, this is important. He was friendly, efficient, and got me safely to my destination. His Escalade was clean and comfortable. Booking with iBoston Limo was easy; they're available 24hrs. I couldn't ask for better service. I will be using iBoston Limo again - highly recommend!

Very frustrating and unprofessional experience with IBoston Limo…read more When I booked, I received a confirmation email that was essentially just a receipt. There were no pickup instructions, driver information, or contact information included. By the time I arrived at the airport, I still had not received any communication from the company, so I had to Google IBoston Limo myself just to find a phone number. I called twice and spent about 20 minutes wandering around the airport trying to figure out where I was supposed to meet my driver. When I finally reached someone, instead of helping resolve the situation, he immediately became argumentative and yelled at me, insisting that he had texted me. I explained that I had not received any text and had been checking my phone constantly, including while I was on the plane. He continued to argue with me, hung up, and then sent me a screenshot showing that he had supposedly texted me. Whether there was a technical issue with the text or something else went wrong, arguing with a customer who is stranded at an airport and cannot find their driver is an incredibly unprofessional way to handle the situation. A simple apology and clear instructions on where to meet the driver would have resolved the issue immediately. Instead, the interaction made an already stressful situation significantly worse. Once I finally found my driver, he was lovely, courteous, and professional. Unfortunately, everything leading up to that point, from the lack of pickup information and communication to the way I was treated when I called for help, was unacceptable. I will not be using IBoston Limo again.

Answered my initial call within 2 rings. Came about 10 minutes early. Clean car, courteous driver…read more Got to the airport with plenty of time to spare. Would use them again in a heartbeat.

I called for a quote but for some reason it was processed as an order. When I called to find out…read morethe cost for the upcoming trip, I was told by Joseph that he would have to call me back to give me a definite quote, because he was driving. He did say it would be around $50. I asked him what he needed if I decided to use service. He said that he needed payment info and to fine tune the instructions. I said I would keep it in mind and hung up. No money was exchanged and no confirmation was sent out. Since I did not receive a good vibe from him, I hired another company. The day of the pick up, he showed up anyway. My employer got in the car thinking it was the reputable company I hired, not Trusted Ride. When the ride was over he asked my boss for payment. My employer was confused as he thought the trip was prepaid. My employer called to let me know what was going on. I spoke with Joseph and told him that I did not hire him, the ride should have never happened and that any instructions would be considered cancelled since nothing was completed. He started yelling and arguing with me. Bottom line, he swooped in and stole the paid trip from another company. It was very shady and I will NOT use this service again. Future customers, be aware.