I was slightly hesitant to go to this store, what with all the negative reviews, but wow were the reviews wrong! I was greeted within seconds of entering and with very little prompting, was shown great service, beautiful pieces and was fitted by my sales representative (forgive me if I spell your name incorrectly) Michel perfectly. The man has a great eye and the final fit was impeccable. He truly made me feel at ease and comfortable even though my body shape isn't the easiest to fit. And he even tied my tie for me! I could not have been more pleased with my purchase and with the added value of the current sale, I even treated myself to an amazing dinner jacket that Michel picked out for me. You have definitely got yourself a new customer and I look forward to my next visit. read more

Rude sale staff at the Brantford location Was there for 20 minutes and never talked to one of them . Not even a good morning .

Ordered two pants on the 16th of June, and paid with my credit card. The money was deducted from my account immediately. A second later Moores said something wrong with my card. I immediately contacted my bank and they said nothing was wrong with my car. I received delivery date for the pant, 20th of June, 2025. The delivery never arrived and my credit card was charged. I phoned 5 times in 5 days and sent ema with the screenshot of my order and credit card. No response for the email and one excuse after another. I dont recommend Moores for anyone. Ola. M read more

Morres clothing store at 129 carlingview was excellent quality of clothing with the help of salesman sohail. Excellent service and good quality clothing and the price was right. I will be repeat shopper. read more

Great service and selection. Master tailor services on premises. Some great deals at the back of the store as well!

The only reason i am givin 1 star rating is because that is the lowest i can go, the Moores store in Ajax (Ontario) deserves even less than 1 star. Have been Moores customer for 25 years but my last expeience has been a nightmare. The quality of staff and customer service has gone down to dirt....will never go to that location and nor will i recommend anyone else to go to that store, unless if you want to be treated like dirt read more

Moore's at 100 Yonge street. The employees are not very welcoming. I should say employee. Don't remember exactly it's before the pandemic. I decided to get a custom made shirt and pants. After an alteration it's still no good, that is not usable! Even I gave them a sample shirt. How hard is to copy a shirt guys... seriously? read more

Hello, I just wanted to write to you regarding the absolutely awful customer service I received today at the Moores located at Yonge and King. I entered the store at approximately 3:30 today. At the time of entering I noticed one or two of the clerks at the cash, dealing with another customer which was fine. I really didn't mind waiting to speak with someone, since I came in looking to buy a full suit jacket, shirt, tie, pants, socks, shoes etc. and knew I would need some help. Another clerk from the back came out and was folding clothes. I told him what I was looking for. He kept giving me items that clearly were not my size. I tried them on anyway, and told him why it didn't look or feel right. He then got the clerk who was helping the previous customer when I entered. He was extremely abrupt, and short with me, trying to tell me that that was how suits are supposed to be. I have never worn a suit where the shoulders and arms crease and fold the way they do. He then told the first clerk to just keep handing me items in a colour I said I didn't want. I took a hint that I wasn't welcomed there at all and left without purchasing anything. I ended up going to another store up the street. Not only did I get what I wanted there, the clerk went above and beyond to find things that fit and go well together, and I ended up paying almost double than what I planned to. I didn't feel bad about paying approximately $1500 for everything. They made me feel like a million bucks, not like some bum off the street the way I was treated in your store. Is this the norm for being able to shop at your store? Does someone have to dress up to get the bare minimum of customer service? I'm sorry, but I work long and hard hours at my job, so forgive me if I don't enter your store as if I'm going to an office party or some awards gala I'm not writing this email looking for any compensation, but would appreciate an explanation regarding the treatment I experienced while attempting to shop at your store. read more

If you're a woman looking for a suit, speak to Brittany!!! My fiancee and I went shopping here for suits for our "groomsmen" for our wedding. We are both women. We have 7 people in our bridal party wearing suits, and two are women who want to wear suits. Thus, we would be purchasing 7 suits. We came in with 3 of our friends to get a understanding of how much it would cost and what our options would be. We spoke to the man at the rental place at the back of the store and he was EXTREMELY rude. He was condescending, and when my friend asked if the suits could be tailored to fit a woman he laughed and said no. He was very belittling and we almost left the store but decided to look at a few of the suits on the rack. I can't tell if it was homophobia, or sexism, or what but it was an awful experience. Luckily Brittany came by and asked if we needed help. It was like night and day. She was incredibly helpful and friendly. She told us all about custom suits to help accomodate all the different body types ( tall very thin man, tall thin woman, short medium man etc.). She told us Moore's has done suits for women before unlike what the previous guy said. We really appreciate Brittany's excellent customer service! I would give it 5 stars if not for the first experience. read more

Horrible experience and customer service. Paid over $700 for a suit and was told the jacket was available in another store and would be shipped. I was told I would contacted when it arrived....NO......I went into the store 3 days after the suit was supposed to be ready for pick-up (fortunate that I gave myself an extra few days) and it was still not ready. Again was told I would be called as soon as it was ready and....NO.....finally went in to pick up the jacket the day of the event I purchased the suit for. No apology. I will never, ever step foot in a Moores Clothing store again. Not cheaper and certainly not better! read more

I bought 4 suits. Within 2 in a half months one suit jacket ripped at the elbow. The store is in lockdown but i am essential and where a suit everyday. They have no curbside pickup and can not help me till they re-open. I am finding that they can not provide good service. There products are not of good quality. Beware not to buy from them What are my options. read more

I could not be more impressed! My husband and I arrived in Toronto in need of a formal suit for a wedding the next day and Moores did not disappoint. Fedja greeted us and-without judgement on our lack of proper planning-quickly fitted my husband. Within 30 minutes we were in and out, tailored suit in tow. Fedja was extremely helpful and even informed us of a sale that saved us $$$! Thank you again, Fedja, for all of your support. Both my husband and the suit looked great! read more

Moores Clothing for Men - Men's Clothing Near Me - TORONTO, Ontario

There is a very rude employee who works here. He is tall, slim build, silver hair, 50s to 60s, wears glasses. He will literally laugh at you if you decide that you don't want to add an accessory, like a tie, to accompany your purchase. If you try on a suit, decide that you don't like, he will ask you why you "wasted" his time. If you bring his attention to an employee who is misbehaving, he will hold you responsible for that employee's behaviour. Honestly, this guy is one of the worst employees that I've ever met! read more

Needed to buy a suit as a groomsman for a wedding. The groom had decided to go the 'custom' route, which I found out doesn't mean made-to-measure but rather being able to choose the fabric and add decals to the suit (e.g. choosing the pattern of the inner lining and monogramming the suit). First Visit: Try on suit. Salesman measures my chest size and gets me into a suit off-the-rack. After I put on the suit, he does another quick measurement for the sleeve length and says we are all done. From previous experience, I've had suit fittings with multiple measurements to get the suit fitting right. Not here. I tell him there is bunching around the chest and he says that it's normal(?!) I mention that the pant leg is a bit baggy and I would like it altered to give it a slimmer fit and he flat out says 'no.' At this point, I'm wondering, what on Earth am I doing at this store and what about this constitutes 'custom'? Multiple phone calls later with different salespeople and the store manager: The salesman had misplaced my order which delayed the making of the suit by 3-4 weeks. Thankfully we started the fitting process for these suits early. Otherwise, I would've been hooped. Last visit: I was ready to pick up the suit after alterations and the staff can't find my suit! It's 4 days till the wedding and the staff are looking for it everywhere. After 25 minutes, one staff member has to ask another one to help her. The two of them spend an additional 20 minutes trying to locate it. In total, I waited in the store for 50 minutes to pick up my suit while worrying whether I would have the suit ready for a wedding later that week. The suit was eventually located and I was told that it was in another area where 'custom' ones are kept. Sorry, is this something that I should take note of for next time?! Terrible experience overall. Had the groom not decided to order from Moore's, I would have just walked out on this place. Will never return. read more

My experience contrasts sharply with the previous reviewer's, which goes to show how subjective this stuff is, I guess. I went in for their recent 2-for-1 sale and was actually quite pleased with the service and selection, as well as with the quality of their products. Let me begin by saying that I am very slight of frame. Holt, Harry Rosen, and other upscale clothiers never stock my size and usually tell me that there is nothing they can do for me, short of recommending I go bespoke (which I can't afford). Moore's had a range of garments (suits and sport coats -- though few pants) in my size and while some were of higher quality than others, the cut, fit, and fabric of the items at the higher end ($600 / suit, $300 / sport coat) were good -- not on par with suits I've had custom made, but not a dramatic step down either. While I'm not a first-degree sartorialist, I dress well, have worked in a demanding professional setting for a number of years, and I've been wearing suits for a long, long time. Such being the case, I have developed a pretty good eye for what looks good on me and thus didn't rely too heavily on the sales guy's opinion, but he was quick to locate options, seemed to have a pretty good understanding of what I was looking for, was friendly and articulate. His observations and suggestions about fit were pretty helpful, and (apart from trying to get me to pay extra for the "supercreased" pants) didn't try to upsell me, which was better service than I'd expected. I bought a basic dark grey suit (for funerals, etc.), a fun fitted light grey suit for summer weddings and casual events, and lots of shirts (which worked out to $30.00 apiece including tax -- impossible to beat) and dress pants, as well as a couple of nice sport coats for which I've already received a number of compliments. In my opinion, every professional male should own at least two nicely tailored suits in the $600-$1000 range (I've had mine for 10 years now and they still look very sharp) but I found lots of good-looking things to augment my day-to-day business casual wardrobe. My only complaint is with their baffling selection of ties, almost all of which have some metallic element and are in weird colours such that, overall, they can only be described as "Night at the Roxbury". I couldn't find a single one that I'd wear in a professional setting, and given that they stock tweed sport coats and blazers, it's strange that there wasn't even one conservative or simple-pattern matte tie. Would I buy my suit for a major court appearance or a visit to Buckingham Palace here? Probably not. But for the price, and for almost every other situation that 99% of non-CEOs are likely to encounter, I think their stuff is right on the mark. read more

Brutal...never mind the quality of their products. You can get better for the price. What truly sucks is the service at this location. Fire the managers! Picture this. It's 5pm on a weekday, downtown in Canada's biggest city - optimal time for some after work shopping. You walk in and nobody greets you or even sees you. They're all just doing their own thing. You go to the cashier area because certainly there must be someone there. But, no. It's barren. Nobody acknowledges your existence. That's what happened to me. I simply walked out of there and am not going back. read more

I tried to order a coat for my husband on their website. When i came to checkout I noticed an HST charge of $58 for a coat for $150! i called customer service and explained the situation and after being put on hold for quite some time the agent came back to tell me he can't do anything about i. I either pay this unexplained charge or not buy the coat at all! I hung up and went back to the cart, removed the coat from it, added it back and the problem was solved!! i was so surprised that such a simple issue wasn't resolved and that should have been my clue to not place the order. anyway i did place the order on a Friday and was given an estimated delivery by the following Tuesday. then I received an email on Monday that my order was cancelled because the item is no longer available. I read bad reviews about it but i gave it a try and it was horrible. consider this your warning..don't buy anything from them read more

HELP! I need somebody, help! I'll take any body, can't you please, please help me? This store is in an ideal location, considering the competition in the area. However...No salesperson approached me. I had to go begging, all the while wearing ill-fitting clothing that wasn't my norm. I needed someone to give me confidence that this shift in appearance wasn't as bad as it felt. Once I did get someone, the woman was more or less as bit**y as one could imagine. I needed to try dress shoes with the pants I was having tailored, and asked if I might try on a particular pair for that reason. She responded with "Most people bring the right shoes." I responded saying "I need to buy shoes to go with these new suits." She explains that I can try on the shoes, but she doesn't know if I'll like the shoes they have for "testing." WTF? I can walk into a Payless and walk around in their store, but in Moore's, I have to wear "testing shoes?" I tried to make a joke about it; the look she returned suggested I'd passed offensive odors to her olfactories. I asked how long it would take to have the pairs of pants properly hemmed. She didn't know. She went and got one of the "actual sales people, as she's just a helper." OK, same question for the salesman. He tells me 2, maybe 3 days. "Could you please call me when they're ready so that I don't come in expecting them to be ready and they're not?" He tells me he certainly will do so, writes down my phone number on a ticket. That was nearly 3 weeks ago. I've called and left messages for my salesman; he's not responded. I'm sure the pants are done, but just out of spite, i'm waiting to see how long it takes til someone calls me. The owner of this store should be embarrassed by the many negative reviews here on Yelp. they're well-deserved. I hope it pushes them into upping their game. Then again, the place is just arrogant enough to think that Yelp is just a place for whiners... read more

What an odd experience. I visited this Moore's location and found the staff member that was helping me to be disinterested, dismissive and only moderately knowledgeable. When I asked her if they had something in stock, her answer was "I don't know" repeatedly. She measured me hastily and without any precision or care--measurements that I later verified were inaccurate. When I asked another staff member to help, she said that that isn't necessary. Based on my experience, Moore's has a great ad agency handling its marketing, but the experience in the stores themselves is far below par and extremely disappointing. My advice to anyone considering this location: go somewhere else. read more

Awful awful awful service. The worst I could imagine. I walked in on a Thursday night after work hoping to get some MTM shirts but got totally disappointed. The girl who helped me has no understanding of dress shirts. She just constantly told me how good I look but in fact any shirt I tried on did not fit at all. I asked for a measurement, she just called upon one of an old guy. Now, here is the big part: This old made me really angry. He did not seem to have patience to measure me. He checked my neck and gave me a size and a shirt that did not fit again. I told me the sleeve was too large and he just sneered and said "we can adjust that but you have to pay". "How much?" I replied. He just answered in contempt: "$18". I do not understand what gave him the attitude. Was it because I did not dress well? No! I work as a financial analyst at one of the most well known organization in the world. I have to dress suits everyday for work. I do not own any suits from the Saville Row but I certainly did not dress like a hobo when waking into their store. So I have no idea why that mean old guy $18 would be an issue for me, or for anyone -__- Anyways, I walked out without buying anything and end up in another store who made me gladly pay for $1000 for 3 MTM dress shirts. It was pricey and I probably wouldn't consider getting them if I was not pissed off by that old guy. read more

I have my brothers wedding coming up so I went in for a rental back in the beginning of August. We have had nothing but issues with them. Not only was my brothers custom suit wrong not once but twice, now with only 3 days till the wedding the 3 other groomsmen also dont have their rental ready and in order for mine to be there on time it had to be shipped to their Kingston store ( im in Alberta the wedding is in Ontario) which will now cost me even more to rent because of the taxes. And they won't even give me a discount for their mess up. I get it covid but your job as a business is cater to your customers. If you had a shortage of suits then dont rent them. Never ever again. read more

Got what I needed but the service was horrendous. With the amount of competition in the area you would think they would bring their 'A' game; this couldn't have been any further from what happened. They were abrupt, rude, and not very helpful. read more

I walked into Moores this week looking for a suit. There were 3 people in the store working. All 3 had customers when I arrived, so I waited until they were free. Not one of them said hello, not one of them asked if I needed help. One lady that worked there just looked at us and offered no help at all. I finally got fed up and just left the store. Terrible presentation, awful to no customer service. They help who they want to. I will never go back to any of their stores again. Maybe it was because I was not white why I got no service. read more

Excellent customer service at the Vaudreuil store. Was welcomed there and served promptly with expertise. Purchased multiple designer dress shirts for my husband. Thankyou. read more

It's ok... sometimes you get good staff... sometimes you get bad ones... sometimes you get a staff on their good day... sometimes you get the same staff on a bad day... My rating for this place... indifferent... if the client experience was more positive and the staff showed a consistantly positive, helpful attitude, I'd increase the rating. They are helpful and accomodating. Which is why i didn't give them a bad rating. read more

Came in to book for a wedding party, but they were too busy to take our order or talk about it. No catalog or any price information is available. Their website does not mention you need an appointment, and other tux rental places do not require an appointment. Wanted to at least get measurements done since we came all that way but they were too busy for us to do that. We rented our wedding party elsewhere, if we had at least been able to get the measurements done there we probably would have taken our rentals there too. They were also too busy to take our tailoring order, and had to go elsewhere for tailoring. (separate person, who was also too busy) I accept that it can be busy but they should have the staff they need. They also could have said we are busy but we can give you some information. I thought this would have been a straightforward easy process to rent from Moore's, but obviously if we couldn't even get any service there was no point in going here at all, it was a total waste of time, so I'm unable to recommend it to others. Good luck read more

This place has the worst service of any retail store I've ever been to. The staff are unfriendly, they ALL ignore you, and they couldn't measure you properly to save their lives. Seriously, I can not overstate how bad the service is here. I came three separate times to get a suit rental and each time received consistently horrible service. Whoever owns or manages this place should be ashamed. Go to Suit Supply in Yorkville if you're looking for amazing service and good prices. Avoid this nightmare. read more

Got a tux for my best friend's wedding where I was the best man. They measured me, but when I picked it up, the pants were 2.5 inches too short and my jacket sleeves were an inch too short. It was like a clown suit. They were able to adjust the pants, but I had to wear the short jacket. They also lost my shoe size and I had to make an extra trip to get measured again. Didn't get apologies for any of these mistakes. While getting sized, they gave me several shirts to try on. They all stank of sweat. It was really gross. The try-on shirts were also oddly cut, and I thought it might be better to buy a custom tailored shirt, which I was already in the market for. When I asked the price, rather than trying to make a sale, they just said, "No, it's not affordable," without telling me a price. Textbook rude service. After I asked a third time, they finally gave me a price which was higher than I'd been thinking, but not ridiculous. During the whole experience of my three trips there, I never felt I really had the attention of the person helping me, like their mind was already on whatever they would be doing next, which seemed to be hanging around chatting with the other staff. Rather than feeling guided through the process, several times I had to prompt them to get back to serving me. Only one of the three people who served me even looked at me when they spoke. read more

Maybe it was just the luck of the draw, but I had an excellent experience at the Yonge St. location on Monday morning last. I picked Moore's because it was only a few block from the hotel, and I'd seen their ads on TV. Almost immediately, a nice young man (unfortunately, I can't remember his name) asked if he could help me, and he did. He showed me a good selection of the type of jackets I was after. Measured me to be sure I had my size right (I didn't). Picked out 3 or 4 possibles, accurately, based on my vague description. He was totally engaged and seemed genuinely interested in me not just as a customer but as a person. We schmoozed some, and I bought a jacket, which my wife was totally pleased with. I'm sorry the reviews are so mixed, but I'd recommend that you give them at least one chance. You may get the same guy I did. BTW, ignore the picture. It's not me. It's my BW. read more

Bottom of Yonge Street Location: Almost everything that can go wrong, has, and 3 months later no suit. Lousy customer service on our original visit, too the point where we wished for someone else to help us and asked the salesperson to double check his numbers and measurements as we had little confidence that he knew what he was doing. It took over 3 hours to order 2 suits. $2600 later we're promised suits that fit in 4-6 weeks. Ordered in early August . . . Mid September we receive the call and my Fiancé goes in, and the arms on the suits are ridiculously too smalll so he can barely get his arms in and too short. The salesperson implies that he must have gained weight . . . only In his arms and they grew longer? A second employee rushes over to correct the offensive salesperson and proceeds to remeasure my fiancé properly and advises that they will have the correction made as a rush order, which makes sense, so at least one person there does respect their work. Mid-October comes and no word, so we call and they say the suits are due in the following Wednesday (Oct 17th). October 17th comes and goes and still no word. We're watching commercials about $300 suits at Moore's waiting 3 months for 2 $1300 suits and really wishing we had gone anywhere else. read more

I had to find a suitable suit in a rush. The helpful staff found the perfect suit for my needs and had it altered to near perfection in just over an hour start to finish. I add the saleswoman seemed to genuinely enjoy her line of work and managed to get the price down considerably for me. I love my new suit and the rain coat to go with. Exceptional. read more

The staff in this store is downright rude and couldn't care less if you spent money there or not. Had a pop-up event on Monday that I needed a tux for and instead of saying "I'm so sorry, but I don't think we can get that in a short amount of time..." the guy said "well that's just not going to happen." Poor, poor, poor read more

I was not a fan of this location. My bf loves Moore's clothes, so we went in to buy him a shirt and the sales associate (an old white guy) basically ignored any questions I had and only spoke to my bf. When I suggested my bf get measured, they ignored me or tried to talk over me. I'm not sure if he was sexist, racist or just plain old rude, but it was a terrible customer service experience for us. I will not be spending my money at this location ever again!! read more

I went into Moors on Yonge st today to get a new suit. Moors was where I bought my very first suit when I was a kid and so I thought I check it out to see if they have anything worthwhile. I wasn't in the store 2 minutes before a nice gentleman approached me to see if there was anything he could do to help. At first I thought it might be a high-pressure sales tactic, but decided to tell him what I was looking for. I explained that the shirts I have been buying all wrinkle on the shoulders and that I was looking to buy some suits. He took a few measurements then vanished into the aisles and, before I could turn around, reappeared and handed me the nicest fitting shirt I've ever had in my life! He then brought me 2 suits which I ended up buying, but not before trying on a half a dozen others. I'm very systematic in my shopping and need to know that I'm making the right decision by trying on everything and comparing each one to my favorite. I felt no pressure at all and, almost as if he knew when I needed time to think, he would leave and come right back when I needed his advice. He walked me through the whole process from start to finish and when I told him I needed to pick up the suits early (originally looking at about a 10-day wait) because of some school functions the following week, he told me that he would have them ready for me to pick up tomorrow. This was the nicest man I have met in a long time, and provided me with a customer experience that I will remember. What I'm most impressed by is that he knew exactly what I wanted before I did. His name for anyone in Toronto needing a good wardrobe consultant is Michel Mercier. read more

Poor quality and poor customer service. Bought a suit - pants hemmed 2 inches too short even after sales person measured. Returned pants - tailor had to put a 2 inch seam binding as not enough fabric to hem. Button fell off shirt immediately upon opening and we were given the wrong tie. When everything was returned - no one acknowledged what happened or the inconvenience of having to return to store twice. No apology - nothing. I sent a complaint via email to Moore's almost a week ago and have not had the courtesy of an acknowledgement of the email much less a reply. Very poor service and so disappointing. Will not return to Moores ever again. read more

Very disappointed in Moores. The pants for a groomsman hemmed too short! All the store representative could say? Well you do see socks sometimes! Really! since when should you see over an inch of sock while walking?? in what world? Over priced Poor service Bad experience read more

If this was the Moores that was located in the eaton center wow.... two high quality suits for $700 in 1995-1996 plus tailoring... bargain... and I think I bought some ties there too... thanks... made me look like a million dollars until I grew out of them... I got fat... still have the ties though... forgot how to tie a tie-knot tho... do you have printed instructions??? A give-away.... :-) Here's a suggestion to reduce overhead... okay??? Get prototype suits in standard black in all your styles and sizes... have a pattern book and colour book... measure each client, get them to try on a prototype suit, pick the pattern and colour and arrange pickup after tailoring... Notch or wings... I don't know... I prefer notch... Also have prototype belts - 1 of each style in long length, a bunch in the standard lengths... pick your style, try on the length belt to ensure it fits and order... Good shirts - oxford button-down with pocket - maybe the same way as the suits... 1 or 2 pockets... the pockets can always be taken off... charge extra for them or sell them a stitch ripper and let them do it themselves.. do you offer monogramming at extra charge??? A little snooty but hey... makes an impression... hey RM... nice shirt... Also... always take -in don't let-out... people get fatter as they get older... What to do with old suits??? Maybe the salvation army??? Always dry clean a suit at least once every 3-5 wearings... just so it doesn't start to smell... don't lose your laundry ticket.. shirts you can wash at home... ties??? I don't know... I don't even iron mine. I think washing or dry cleaning would ruin a good tie. Thanks guys. Andrew P.S. talk to Tom's in kensington market too... (c) Copyright 2017. Andrew M. Walduck. Associated Press. All Rights Reserved. read more

Definitely the worst customer service. I saw the previous poor reviews and thought that it really couldn't be that bad... But it was. No one asked if we needed help or even looked in our direction. Okay... We're independent people, we can find a what we are looking for ourselves. But when we finally had to ask a question we had to seek out a guy and he snapped out a monosyllabic response. Definitely making our purchase at another Moores location... read more

Except Michel, all of the staff is really really bad. If you go there and can't find Michel, I recommend you come back another day. The ladies and the other other two male staff members are extremely unfriendly. They have good suits and good marketing team but the staff there is so bad I wanted to punch them in their faces especially one of the girls there. And, on top of it, they do not even have the courtesy of giving you your suit in a suit bag. They just put it in some cheap shopping bag. I even offered to buy one but the staff just doesn't care and has no respect for the customer. I almost felt that the girl there was being racist. Avoid everyone else except Michel. read more

NEVER rent a Tux from Moore's - maybe other locations have qualified staff? Lopsided pant leg hem - could not even get a simple Hem correct! lopsided suite jacket sleeve hem (they did not fix this). Shirt sleeve way to short - they replaced the shirt with a larger size where the shoulder seam is halfway down his arm - the sleeves have so much extra fabric that I think I will buy him a simple shirt to wear when he removes the jacket at the reception. Oh and that lopsided sleeve now really shows off - the shirt cuff shows about 1 1/2 inches on the left side and the proper amount on the right side. Looks ridiculous!! The inseam of the pant was stitched awkward and made the pants look like two different legs. They replaced the pant completely. The should pad was simple stuffed and was balled up and the back of the jacket was so horribly bunched up that it was not wearable. Summary 1. Tailors not qualified (it is an insult to call what was done to this suite tailoring and an insult to the profession! Untrained/unqualified! 2. The suite upon pickup was put on for final inspection. TWO employees said that everything was good to go. Did they just not care or are they as qualified as the 'Tailors'. SHAME on Moore's - You need to train your staff and pay for qualified tailors. When someone is renting a Tux - it is for an important event and the wearer needs to look classy. Even though some of the issues were worked out - it still looks like garbage - and he is an off the rack kind of guy. I will never step foot in a Moore's for my purchases and I will definitely never recommend this horrible Tux rental and everyone at the wedding and beyond will hear and read about this. SHAME on you! read more