I had purchased a La-z-Boy power recliner for an excellent price... this unit needed to be special…read moreordered because of the material I wanted... after 3 months... which was what was expected... it was delivered... after the delivery I got to really looking at the chair and came to realize the construction was less than stellar... at which point I called the store to see what could be done... they sent a driver to pick-up the chair... and after inspecting it... agreed that it needed to be replaced and ordered a replacement... which took another 2 months to receive... this is all on La-Z-Boy... the store itself provided excellent customer servie... I would definitely recommend them... and the La-Z-Boy Greyson rocking power recliner...

Horrible customer service- both on the floor at the time of purchase, and by the manager on the…read morephone after attempting to have a conversation about a brand new bed that causes extreme pain. They will not help you. No exceptions. "Sell your bed on craigslist, I'll give you a discount on another. " No thanks, I'd rather pay full price from someone else who has a heart. When someone calls and says my sleep has degraded over the last four months and I am in extreme pain every day. I think it warrants a little bit of help. The tags are still on the mattress, and it has a hump in the center after just 4 months. If you want to get stuck with a $5000 bed, shop here!

Trevor was an amazing dude; he set us up with our mattress over the summer and we've been loving it…read moresince -- big upgrade from our college beanbag!

Amazing experience! The service was super fast and efficient, and Angie was incredibly helpful and…read morefriendly throughout the whole process. She made everything easy and stress-free. Highly recommend this shop if you're looking for a smooth, no-hassle mattress purchase! Pricing varies so you'll be able to find what you need on your own budget. Thank you so much Angie!!

Big fans ever since buying a mattress here years ago. The salesman who sold it to us, I wish I…read morecould remember his name, was super helpful and really took the time to talk with us about our needs. He was never pushy. The return policies were amazing and made us feel very comfortable buying something nice albeit expensive. Great stuff. Do yourself a favor and get a better mattress and pillow. Your body will thank you.

I just saw the response to this review and I am beyond irritated by the response that is full of…read moreabsolute falsehoods and also by a person who wasn't there for EITHER SALE and someone who has never spoken to me, ever. Also, I'm not entirely sure they even read my review slow enough to actually understand what happened. I did not choose a more expensive mattress nor did I ask for free delivery. What are you even talking about? Did you actually read the review? I wanted an equal replacement for the faulty mattress, considering I paid extra for a warranty on the original mattress, which developed that dent six months in. I was not even able to get a mattress that was THE SAME cost as my original. I don't care about the one year warranty on the new mattress, that was super low quality, nor did I ask for free delivery. I wanted you to pick up the old one, you know the expensive one that broke. I got a cheaper mattress because I didn't want to pay extra to get a mattress of equal quality (which is truly the only fair). Also, fun extra fact I had a roommate who bought the same mattress about six months after me, hers developed the same dent. So, you all are selling faulty mattresses and then not taking any responsibility for doing so. This is truly a horrendous business, that based on this response, runs on lies and delusions. And there is literally no way, I am going remove this review because you responded (again by someone who wasn't there for either sale) with a bunch of errors and false information. You can't lie your way into getting people to do what you want. You did something shifty after selling me a faulty mattress now you have to deal with the consequences. I'm not going to lie about what ACTUALLY happened because you want more stars. Absolutely ridiculous request.

Large selection and variety - but the highlight of Living Styles has always been the staff. Very…read moreprofessional. You can tell they care about building relationships with their customers.

We ordered a recliner and noticed a little sticking in the footrest. Jeff came out and showed us…read morehow we were not positioned correctly and demonstrated the recliner was working fine. But then he noticed a much older recliner purchased from another store was out of alignment and he got his tools out and fixed it. Best service ever. (I hope he doesn't get in trouble for this) I've seen enough broken down cheap vinyl recliners sitting out on curbs to know that you save money by investing in quality from the get go. My older chair is 15 years old and with Jeff's help, it is in excellent condition. I will have it at least another 15 years. These are expensive, but they are comfortable and they last. I'll be going there when I need to replace my couch.

First time to the store, we bought a queen size bed, 9 years ago, still good as new. Next visit we…read morewere looking for recliners. After visiting all the furniture stores in the area, we came back to Delta because they had the best products in our price range. We bought two recliners, one for an average size person and one for a fluffy person. Both very comfortable. Delivery was prompt and easy. We had an issue with a defect in the fabric of the seat of one. They came out the next day, picked it up, replaced the seat and had it back to us within a week. Over 4 years later, both recliners are still in excellent shape. Our next purchase was for 3 single mattress and boxspring sets. Their mid range sets were on sale for an excellent price. Delivery was next day on our schedule. The guys brought them and would have set them up but we weren't ready for that yet (painting). Overall, we have had nothing but great experiences and sales people that don't hard sell. We will definitely be back for our next furniture requirements.

Went in to look at a recliner. Listed at $329. I asked if he would take $300. He said no the price…read moreis $329. I asked if he would take anything off. No. So I went on to Ashley furniture website and searched recliners and the same recliner was the first one that popped up. It was $339. I decided to just pay more online instead of giving my money to a dumb store that lost a sale over $10-20. This is about principal, not the extra $10 I spent. Anyone who's ever worked sales knows you don't let the sale walk away if you can help it. He didn't even want the sale. LOL good because he ain't getting the sale. Nobody wants a chair that's been sat in by 400lb customers anyway.

My mother-in-law and I went to their charcuterie board class and it was absolutely fantastic! I had…read moreso much fun learning about what to pair, how to plate, how to store (making ahead of time); there's just so much they pack into this little class! The setting was really intimate too so you didn't ever feel like you had to guess what was going on or feel timid asking questions! They also offer wine, mimosas, and water, so there's something for every taste and occasion! They also do private parties, baby showers, etc! If you're on the fence, just sign up!! I'm so glad we went! Thank you all for making it such a wonderful experience!! We will be back!! ** Also, be prepared to wander about for at least a good hour, as there is sooo much to see for literally anything you could ever need! **

Absolutely love Carl Johnson's . Gifts for everyone. Amazing holiday shop yearly. Friendly staff…read moreand great parking

I want to start off by saying I buy furniture from Vern's all the time, usually from Paul Beers. He…read moreis an excellent salesmen and gets things done. Plus, they have excellent in-house financing. However, my last few encounters have left me less than satisfied. First, my office ordered some office furniture (bookcase, desk) from them, and not only did it take way longer than the expected delivery, but we were given the run-around and they failed to return our calls. When the bookcase finally showed up, it was broken on the bottom and they did nothing to compensate us for it. Then my husband and I went in to buy bedroom furniture (mattress, bed frame, nightstands, media chest). We were estimated 4-6 weeks for the furniture, and 2 weeks for the mattress. The mattress showed up at 4 weeks (something to do with 'it was scheduled to be on the truck but it wasn't there when it showed up'). We are still waiting on the furniture - two months later! I understand that not everything goes as smoothly as planned, but on top of the delays, no one returns my phone calls, despite promises to do so. Oh and trust me, I have called and called and called. I have to physically walk-in and demand answers to get anywhere. And I've talked to almost everyone there at this point. Still at a loss at where my furniture is or when it is coming. Oh, and I checked with an internet site about the same furniture (which I've been told takes so long because it comes from Canada), who said they could get it to me in 1 week tops, at half the price! I have been pleasant every time I speak with Vern's, but I'm beginning to think being nice is not going to get me anywhere! I'm ready to cancel my order at this point. 3/12 Update! So I ended up writing a letter to the store manager, and the next day I got a call from him. He was super nice and told me he talked to the freight company personally and that my furniture was in town. He scheduled a delivery right-away. He apologized for all my troubles. When my furniture showed up, the deliver men were amazing. The wrong headboard was sent, but they got on the phone and handled it. Another truck brought the right one shortly after. There was some damage to one of the sides of the bed, which we noted on the delivery slip and will have to deal with the owner about. Otherwise, I am happy with my furniture! I wish the whole thing was not such an ordeal, but A-plus to the owner and A-plus to the deliver folks.

Recently while shopping for furniture, I visited Vern's Furniture store. While browsing their…read moreselection, I saw four rather large cockroaches scurrying across their showroom floor. It was shortly after noon when this occurred. I can only imagine how many other critters are actually infesting that building and the products they offer. There is nothing that could get me to return to that establishment. People shopping for furniture deserve better.

I'm sorry to hear about the negative experiences that other reviewers have had. I've never had one…read morehere. I've been dealing with EHF since abut 2012. I got two washers there, a dryer, a mattress set, and my sister got a castle themed bunk bed for her kids. Just about anyone can finance anything in the store, as far as I know they have very relaxed standards on credit. It was my understanding that so long as you have a job, three references, and the bank doesn't scream and set your application on fire - you can make payments. My sister defaulted on her payments for the bunk bed last year; she'd been in a terrible car accident, we lost a family member, and as she tried to cope she let several of her obligations slip. Several months later, probably six or eight months, it came up and she said she was afraid to contact them because she expected they'd want all her past payments up front with fees. I mentioned her situation to them the next time I went in to pay my bill. The gentleman I was speaking with was kind enough to say he hoped she was doing okay before anything else. Then he told me he would be happy to just let her pick her payments up again, even though it was already flagged to go to collections. Since she lived so far away, I asked him if I could take responsibility for her account without actually putting it on my own account, so it stayed in her name but I got the monthly reminders. It wasn't a problem, and the bunk bed is now payed off completely. I cannot express my appreciation that they had not inflated her balance with late fees, and did not insist on a large bulk payment to get started putting her back into good standing. That he asked, and seemed entirely genuinely concerned if she was okay, was so kind. Thank you, sir. Sure, there are occasionally warehouse errors - my new washer was a bit late because the model I'd originally decided on had some shipping problem and I'd have to wait, and it was frustrating, but it's a local business and things happen. The staff was sympathetic and attentive. After about a week they made my first choice (which had not been available at the time) manifest instead, somehow, at a better price than we'd originally discussed because of some tax-free sale. (They have all kinds of sales pretty frequently, but I'd say their anniversary sale in November is the best.) Plus they delivered, set it up, and then for no extra charge they lugged my old broken washer away. I'm happy with the selection, and the service. Going in to pay my bill always comes with a pleasant chat and it's really nice for at least one of my errands to be so casual and social. I've also never gone in there and been told they wouldn't at least try, and that's worth a lot in customer service.

I purchased a mattress today and after I left there felt compelled to write this review. I…read moreoriginally went in to buy a new mattress towards the end of closing time. The young male salesman was really awesome, heard I was just looking for a mattress for the spare bedroom, and brought up the fact that they had a really great mattress that was delivered and immediately returned because there was a spot of dirt on it. Regularly was $800.00 and would be half off. I came in immediately the next day and the "manager" Mr. Gantt (yeah he's the manager but he sure doesn't have good bedside mannerisms) argued with me regarding the price. Said oh no it's already such a great deal because It was returned after two days. Then as he rang me up, told me the real story which was that it was repossessed after a week in crescent city. And after payment was processed he proceeded to tell me that there shouldn't be any odor. Also made my boyfriend load it up by himself while he drank his morning coffee and watched. While I'm sure it's still a good deal, it makes me uncomfortable to get three different stories on one item. I realized why this store is always empty every time I have ever gone in it. Bad business. I gave it one star because I'm hoping that the mattress will really be free of odor and In hopes that it really was never used even though it was in fact there for a week. I will NEVER buy anything from this place again.

So I went there seeking to buy two mattress. One a full and the other a custom 3/4 mattress. The…read morelady took me through the selection process - first choosing the mattress by style and then arranging for the size you want. It was quick and easy and she was very helpful. I thought that the beds were really expensive but I also know that they are very well made. my last mattress was less than a thousand but only lasted five years. this one can be flipped and from the reviews seems like it will last much longer. the full was delivered the next day but the 3/4 we put on hold because they needed exact measurements. this bed frame was built in the 1700s when nothing was standard. it took a month and a half before we were ready to have them make it. after they delivered it they sent me a huge bill for an invoice that i had already paid. i was worried about this, because i had paid so far in advance. another company did this to me and they are still sending me bills ten years later and i have to check my credit report constantly and have on cue a legal argument in case they do, because they wound't fix it. these guys fixed the problem right away and apologized for sending me bills for a month. a lot of companies don't do this kind of service anymore and customers fall through the cracks, so for all these reasons i keep my five star rating.

We had 4 tall chairs that we use at our snack bar reupholstered at Square Deal Mattress Factory…read more Our experience was great from the very beginning. We worked with Jamie, Pam (I think this is the woman working at the front desk - if not, she's great too) and Clyde who did the upholstery. We encountered other employees as well and all were friendly, knowledgeable and helpful. We weren't sure about the exact material and color we wanted so they presented several options and explained the pros and cons of each material choice. We decided on a medium brown leather. They met every timeline and commitment they made to us. We couldn't be happier with our chairs. The finished product is high quality and fits in perfectly with our snack bar area. I highly recommend this company and I would definitely use them again.

The mattresses were literally air, nothing in there. Compare their mattresses to the ones in a…read morelocal legit mattress store and you'll see what I mean. The prices were not a deal and the salesperson was kinda pushy. Don't fall for it.

Friendly staff, helpful information, and great prices!read more