I bought a top of the line Sealy Stearns and Foster Reserve mattress from Mike at this store…read morethinking that it would live up to it's price of over $5,000 but it did not. I had a week of sleeping on a very uncomfortable mattress and at 130 lbs I left a permanent indentation near the head of the bed which deformed the area. When I called to have it returned, I was told the manager would require a 20% restocking fee! I was able to negotiate a 15% fee although that is still over $800 for a faulty mattress. When I called to let the manager know I had not gotten reciepts and felt the fee was not fair since it was a faulty mattress, he said he laid on the mattress and there was nothing wrong with it.

Outstanding customer service! I am a repeat customer and every person I've worked with has been…read morecourteous and helpful. They go above and beyond. Special shout out to Lane Simmons for providing next-level service on a complicated purchase for my mom!

Went in to look at a recliner. Listed at $329. I asked if he would take $300. He said no the price…read moreis $329. I asked if he would take anything off. No. So I went on to Ashley furniture website and searched recliners and the same recliner was the first one that popped up. It was $339. I decided to just pay more online instead of giving my money to a dumb store that lost a sale over $10-20. This is about principal, not the extra $10 I spent. Anyone who's ever worked sales knows you don't let the sale walk away if you can help it. He didn't even want the sale. LOL good because he ain't getting the sale. Nobody wants a chair that's been sat in by 400lb customers anyway.

Buyer beware!! We purchased several items, value over $5k and included in that was a couch and love…read moreseat set. A few month after there were issues with the cushions, clearly a flaw in the seat material and we contacted the store for fixes since we were under warranty. They said for me to send pictures of cushions and the labels, I did...then they said they were ordering parts. A couple months later after hearing nothing I reached out again and was told there was a delay in the parts (understandable since covid was in full force). Still nothing from them for a few months so I reached out again, by this time it's been over a year since purchased, and I was told they had the fixings for the cushion, so I said come pick both up and bring them in to be fixed and it was to my surprise that they said they thought it was only one cushion so I reminded them it was two and that I had sent them pictures of both cushions and tags months ago and they knew it was two...so again I was told they needed to get the parts. So I waited, again, months went by and I reached out and was told they were delayed...repeat two more times. Finally I went in and was told the same and reassured that it would be soon. So then when I heard nothing for another few months I decided to just wait on them to see if it would ever happen, if they would ever contact me since I always had to be the one to communicate, and nope, nothing. That was April of 2023, here we are Feb of 2024 and nothing. I've called and asked to have a manager call since they are never in when I call or go in. Still nothing. I will never buy from there again, terrible product and they don't stand behind what they sell obviously. Truly disappointed.

Large selection and variety - but the highlight of Living Styles has always been the staff. Very…read moreprofessional. You can tell they care about building relationships with their customers.

We ordered a recliner and noticed a little sticking in the footrest. Jeff came out and showed us…read morehow we were not positioned correctly and demonstrated the recliner was working fine. But then he noticed a much older recliner purchased from another store was out of alignment and he got his tools out and fixed it. Best service ever. (I hope he doesn't get in trouble for this) I've seen enough broken down cheap vinyl recliners sitting out on curbs to know that you save money by investing in quality from the get go. My older chair is 15 years old and with Jeff's help, it is in excellent condition. I will have it at least another 15 years. These are expensive, but they are comfortable and they last. I'll be going there when I need to replace my couch.

Amazing experience! The service was super fast and efficient, and Angie was incredibly helpful and…read morefriendly throughout the whole process. She made everything easy and stress-free. Highly recommend this shop if you're looking for a smooth, no-hassle mattress purchase! Pricing varies so you'll be able to find what you need on your own budget. Thank you so much Angie!!

Really expensive mattress and the worst I've ever had. Get a cheap foam one from Walmart instead…read more The manager at the eureka one was rude and talked down to his employees

I want to start off by saying I buy furniture from Vern's all the time, usually from Paul Beers. He…read moreis an excellent salesmen and gets things done. Plus, they have excellent in-house financing. However, my last few encounters have left me less than satisfied. First, my office ordered some office furniture (bookcase, desk) from them, and not only did it take way longer than the expected delivery, but we were given the run-around and they failed to return our calls. When the bookcase finally showed up, it was broken on the bottom and they did nothing to compensate us for it. Then my husband and I went in to buy bedroom furniture (mattress, bed frame, nightstands, media chest). We were estimated 4-6 weeks for the furniture, and 2 weeks for the mattress. The mattress showed up at 4 weeks (something to do with 'it was scheduled to be on the truck but it wasn't there when it showed up'). We are still waiting on the furniture - two months later! I understand that not everything goes as smoothly as planned, but on top of the delays, no one returns my phone calls, despite promises to do so. Oh and trust me, I have called and called and called. I have to physically walk-in and demand answers to get anywhere. And I've talked to almost everyone there at this point. Still at a loss at where my furniture is or when it is coming. Oh, and I checked with an internet site about the same furniture (which I've been told takes so long because it comes from Canada), who said they could get it to me in 1 week tops, at half the price! I have been pleasant every time I speak with Vern's, but I'm beginning to think being nice is not going to get me anywhere! I'm ready to cancel my order at this point. 3/12 Update! So I ended up writing a letter to the store manager, and the next day I got a call from him. He was super nice and told me he talked to the freight company personally and that my furniture was in town. He scheduled a delivery right-away. He apologized for all my troubles. When my furniture showed up, the deliver men were amazing. The wrong headboard was sent, but they got on the phone and handled it. Another truck brought the right one shortly after. There was some damage to one of the sides of the bed, which we noted on the delivery slip and will have to deal with the owner about. Otherwise, I am happy with my furniture! I wish the whole thing was not such an ordeal, but A-plus to the owner and A-plus to the deliver folks.

Recently while shopping for furniture, I visited Vern's Furniture store. While browsing their…read moreselection, I saw four rather large cockroaches scurrying across their showroom floor. It was shortly after noon when this occurred. I can only imagine how many other critters are actually infesting that building and the products they offer. There is nothing that could get me to return to that establishment. People shopping for furniture deserve better.

Absolutely love Carl Johnson's . Gifts for everyone. Amazing holiday shop yearly. Friendly staff…read moreand great parking

My mother-in-law and I went to their charcuterie board class and it was absolutely fantastic! I had…read moreso much fun learning about what to pair, how to plate, how to store (making ahead of time); there's just so much they pack into this little class! The setting was really intimate too so you didn't ever feel like you had to guess what was going on or feel timid asking questions! They also offer wine, mimosas, and water, so there's something for every taste and occasion! They also do private parties, baby showers, etc! If you're on the fence, just sign up!! I'm so glad we went! Thank you all for making it such a wonderful experience!! We will be back!! ** Also, be prepared to wander about for at least a good hour, as there is sooo much to see for literally anything you could ever need! **