We could not have asked for a better experience! From the first contact, to the scheduling and to…read morethe pumping, everything went so very well. Haley was quick to respond to all questions and we were able to schedule service within a day, even though we were not in a hurry. Pricing was excellent and the guys who arrived to do the work, Mike and Brian, were professional and friendly. They had to do some extra digging since our tank hadn't been pumped in who knows when, but they never complained nor was it an issue. Would definitely and highly recommend Dr. Poo!!!

Our septic tank was full, so we made a few calls to have the tank pumped out. ZHL septic services…read morewere by far the best choice. They are kind and informative. They explained the process and cost over the phone. When the guys arrived, it was no different. I'm a curious person, so I had a lot of questions, and they answered them all! They thoroughly checked the tank for damages too. The service was relatively quick. I also loved that they text to let you know when they are on the way and what time they are going to arrive. We will definitely be returning customers. I highly recommend them! A huge thanks from Green Cove Springs, FL

From start to finish they were excellent. Very friendly and thorough. Addressed the situation in a…read moretimely manner. I would highly recommend and use them again. Ron and Cindy Baker

Thanks for the prompt and highly professional service. I…read morewill recommend you to anyone needing septic service in the future. Thanks again.

Called around 3:00 PM on a Saturday for an emergency vista and the service man, Jake, was at our…read morehouse within an hour and a half. Cleaned our tank and cleaned up the area where the lawn was disturbed. He was polite and conversational and answered all my questions. So thankful he was able to help us out so quickly.

I thought that my septic needed pumping out but Jaime told me it needed a new warning device and…read moreinstalled it. Informed me as to how the system worked and what I needed to do to keep it up. Knowledgeable friendly and put me in the picture - 1st class. Russell B 1/30/2025

Moore's Sand and Septic, Inc. is a company you can trust. They do exactly what they say they will…read moredo. No shortcuts. No surprises. From start to finish, the experience was smooth. Communication was clear. Scheduling was easy. The team was friendly and professional. Billy and Charles handled the work. They arrived on time. They explained the process clearly. They worked efficiently and with care. You could tell they take pride in doing the job right. This company stands behind their work. That matters. It shows honesty and accountability, which is hard to find. They have earned our loyalty. We highly recommend Moore's Sand and Septic, Inc. to anyone looking for reliable and professional septic services.

I had a great experience with Moore's on their first visit. That has changed after their second…read morevisit. On the second service call, after they fixed the issue, I firmly believed the issue had been caused by their error in relation to the first call. They charged me over $200, so I questioned the reason in that I felt their original installation caused the issue; it had been less than a year, and the piece that fell off wasn't secured properly. BJ refused to accommodate, stating it wasn't his fault although he had placed the pump in the tank. I disagreed and stated that if the part had been secured correctly, it would not have fallen off. I yielded and paid Moore's. Now, today....11/20/2025 I have an issue with the tank once again. It's been a while, but I call Moore's Sand and Septic because I like them. BJ called me back shortly after I made the new appointment to tell me he refuses to come to my house because I upset his driver when I questioned the past service and why it cost me over $200 for them to screw a bolt on that they didn't tighten. It seems I hurt his feelings because, as a consumer and a customer, I questioned why I was being charged. He said, "Your wife was rude to my driver." She was not rude. One would think that, being in a public business, you could respond as an adult. Apparently not. You can use them, but I'd think twice about ever calling them for anything.

We had an issue with our septic being clogged. Called a company they came out and could not locate…read moretank, then called Duck Duck and got a same day appointment, it was later in the afternoon, so we were happy they could still come that day. Alberto stayed very late to ensure us some temporary relief to make it to the next day. Came back the next morning, not only did they fix the clog- but they also actually located our septic and drain, which 2 other companies had failed to do! Great job and great service!

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

On time Great crew…read moreCan't beat their service Over the last ten years they have been there for us New leach field pumping etc...,

We purchased a home in Palm Coast that likely needed the have the septic pumped. Turner came out,…read moredidn't find the tank after a few minutes of probing, and left, charging us $375 for the service. Ridiculous. I will never use them again. So unprofessional.

Very professional and thorough. My well wasn't supplying my sprinkler system with sufficient…read morepressure. Worked through several possible causes to find the issue.

Tasha reached out to me and took the time to go through everything that happened with this…read moresituation. She listened, really listened to my experience and then offered to refund our money in its entirety for the test performed. While the refund was nice, what was even better is that you can tell she cares deeply about her business, her reputation, and her community. I believe that she is an example of how to handle adverse incidents with aplomb and grace, and I'm grateful that she contacted me. I debated just taking the old review down, but I thought it better if you all could experience a tiny bit of what I experienced - a world-class business owner. In today's day, that is an amazingly wonderful trait and shows how much consideration they have for their customers. Thank you, Tasha!