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    Moore's Sand-Septic

    5.0 (1 review)
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    7 years ago

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    Moore's Sand & Septic - His response to my request for his words in writing. Very questionable.

    Moore's Sand & Septic

    (16 reviews)

    Moore's Sand and Septic, Inc. is a company you can trust. They do exactly what they say they will…read moredo. No shortcuts. No surprises. From start to finish, the experience was smooth. Communication was clear. Scheduling was easy. The team was friendly and professional. Billy and Charles handled the work. They arrived on time. They explained the process clearly. They worked efficiently and with care. You could tell they take pride in doing the job right. This company stands behind their work. That matters. It shows honesty and accountability, which is hard to find. They have earned our loyalty. We highly recommend Moore's Sand and Septic, Inc. to anyone looking for reliable and professional septic services.

    I had a great experience with Moore's on their first visit. That has changed after their second…read morevisit. On the second service call, after they fixed the issue, I firmly believed the issue had been caused by their error in relation to the first call. They charged me over $200, so I questioned the reason in that I felt their original installation caused the issue; it had been less than a year, and the piece that fell off wasn't secured properly. BJ refused to accommodate, stating it wasn't his fault although he had placed the pump in the tank. I disagreed and stated that if the part had been secured correctly, it would not have fallen off. I yielded and paid Moore's. Now, today....11/20/2025 I have an issue with the tank once again. It's been a while, but I call Moore's Sand and Septic because I like them. BJ called me back shortly after I made the new appointment to tell me he refuses to come to my house because I upset his driver when I questioned the past service and why it cost me over $200 for them to screw a bolt on that they didn't tighten. It seems I hurt his feelings because, as a consumer and a customer, I questioned why I was being charged. He said, "Your wife was rude to my driver." She was not rude. One would think that, being in a public business, you could respond as an adult. Apparently not. You can use them, but I'd think twice about ever calling them for anything.

    Moore's Sand-Septic - septicservices - Updated May 2026

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