Dr. Deschenes is wonderful. She pays attention to detail and provides a very thorough exam. I…read morealso appreciate that she has the latest equipment. I am always escorted back to the exam room in a reasonable amount of time. The staff are always kind, friendly, and professional. Dr. Deschenes gets high praise from me!!

I've spent a year not being able to see. When I returned the staff were very snotty, I guess…read morebecause I went back. I've worn glasses 50 years and this was my worst experience.

I scheduled a first time appointment for my husband and when I scheduled the appointment the…read moresecretary was rude. My husband arrived 5 minutes before his appointment and Laura(at the front desk) got his insurance card. Then a man came in to ask for his glasses be adjusted and she told him wait while I ask the doctor. Now it's my husband's "scheduled appointment time." She proceeded to take him back while my husband patiently waits. She never even acknowledged him waiting. 20 minutes later my husband leaves. I'm very disappointed in this establishment because a very good friend of ours highly recommended them. I guess we weren't the right color t be treated with respect!

Dr De Angelis Combines expertise with compassion and she goes beyond the norm to help her patients…read more her demeanor is very comforting and at the same time very thorough. She never rushes her patients and makes sure her patients understands each element of the visit and any questions you might have are answered.

I made an appointment weeks in advance. I received countless texts and emails confirming the date…read moreand time. After waiting for my scheduled appointment I was bumped for a woman who showed up for hers 2 days early simply because she played innocent. Now I wait instead of her. Not OK On a positive note, Dr Aditya Kanesa Thasan is fantastic

THIS PLACE IS THE BEST, Dr. Galib and his staff are the best. He was able to remove a piece of…read moremetal out of my eye with no issues, very talented doctor! Just had to go back with another eye issue and he did a great job!

I had my got laser implants years ago: Dr. Pronesti was my surgeon. I have moved to many states…read moresince 2000, but have returned to KOP for him to get my exam. I have not found another doctor here in SC that can understand my needs.

The front desk is rude and unprofessional. The entire staff is in a hurry. They talk fast, move…read morefast, and they don't want you to talk to them. The patient mostly senior citizens and we don't move as fast as the 30 year olds nor do we like to be pushed along. Waiting for the doctors is like sitting in a cattle chute. A one hour wait id not unusual. It's almost offensive sometimes that they want to move you along as if you're not a person. In my opinion, some of the staff are like trained robots . Dr. Cohn did my cataract surgery and treats me for glaucoma. I am pleased with him, but always gives you a sense of time is running out . The faster they move the more money they were make. I will stay with Kremer because II like Dr. Cohn. The procedure and the staff during my cataract surgery was extremely friendly and professional. I felt very comfortable there.

I spent over an hour on their pre-appointment paperwork and drove 30 minutes to the office, only to…read morebe denied care because I wouldn't put a credit card on file. This policy was never disclosed--not during scheduling, not in reminders, and not in the patient registration or financial agreement. They had already verified my insurance, knew my exact co-pay, and I even offered to pay it upfront. Still, they refused to let me see the doctor. I've never experienced this with any provider before. This made me lose all trust in their billing practices. If they mishandle a claim or insurance rejects something, I have no doubt they'd just charge the card without doing the proper follow-up. In today's environment of healthcare data breaches, requiring a card on file with no limits or opt-out is not just unsafe--it's unethical. If they treat new patients like this before the first exam, imagine what happens after. I would not recommend this office to anyone

I've had two bad experiences here. The most recent, the woman at the front wanted me to fill out a…read morenew "paper" form with my credit card information and my name/address on it for them to file. I said I was not going to fill it out and was uncomfortable with doing that, given security and fraud risks with providing personal identifiable information (PII) in paper form. She said they will then "refuse" to see me if I don't fill this out. Even though she admitted they already had a credit card on file for me (never gave permission for this). I mentioned I'm happy to pay with credit card but I'm not providing this on paper. What is this 1980? Walked out and submitted a security complaint for the office. The time before this, I came in for an eye test with a nurse who was clearly sick and coughing all over the place and sneezing. She refused to wear a mask so I told her I was uncomfortable with her being that close to my face with no mask. Overall, will never go back here and do not recommend this place to anyone.

I went back to Ophthalmic Partners today. I was there two weeks ago and left a pretty bad review…read moreabout one of the women at the front desk. Today, my experience with her was completely different. She was smiling, friendly, and very sweet. At first, I actually wondered if she was the same person I'd been dealing with over the past several months. She looks like a completely different person when she smiles! I hadn't realized how pretty she is until today. It was such a nice change from my previous experience, and I really appreciated her kindness.

I came here twice. Once for my son and once for me. Both times the doctors were very nice and most…read moreof the staff was extremely nice. There was one woman at the front desk who was not very nice. I went to the desk and she just sat down. She didnt acknowledge that I was there and I waited for a bit without her even looking at me. Honestly it was a little rude but maybe she is busy... thats fine. But later on while I was waiting in the waiting room, I saw the same woman speak really nasty to an elder gentleman who was just asking her a question. Because she was speaking down to him and yelling at him, he yelled back and it ended up being a little scene. I will be back because the rest of my experience was really positive but if I was spoke to the way that gentleman was, I probably wouldnt. I want to say again, the doctors we saw here were phenomenal and the women that we saw before the doctor came in were also really great.

I am a new patient at this practice. I had an appointment with Dr. Suzanne Smith, O.D. on Weds. Nov…read more20. I received excellent care. Dr Smith was extremely thorough, knowlegable and patient. She clearly explained every step of the exam and subsequent diagnosis. The office staff and techs were also top-notch - very skilled at their jobs and very accommodating and friendly. I will continue to use Focus Eye Group and Dr. Smith because of the excellent care I received.

Dr, Suzanne Smith is the most impressive optometrist I've ever met. Her exam is different/more…read morethorough and thoughtful- she was so very informative and helpful.

Love Optical Options!…read more I have been going to Katzman eye for about 10 years. What brought me there was Optical Options. I had my eye glass prescription filled by another place and the glasses just weren't right...I took the Same prescription to Optical Options and the difference was amazing! Same prescription, but much better vision! I would not go anywhere else. And I love working with Denise Allen. She is so knowledgeable, professional, accommodating and just plain nice. The office is beautiful too. I will be a long time customer of Katzman Eye Associates and Optical Options

I would have stayed with this practice if I had three hours for an eye appointment, but I do not…read more If you don't have to get back to work, maybe this place is for you because Dr. Nolan is very nice, but the wait over the past two years has become absolutely absurd. I arrived at 8:30 for an 8:45 appointment and I left the office at 10:20 after skipping my dilation. I have a rare eye issue and skipping a yearly dilation is not safe, but I worried if I did it that I would be there for three hours instead of two. Dr. Nolan went as fast as she could and apologized, but then when I went to the front desk to pick up my prescriptions I had to wait another 15 minutes on top of the over 1.5 hours I had already spent in that building. I was going to be late for a meeting for work, so I went in the back and begged them to just hand me my scripts and send me a bill and they debated with me that I still needed to wait until the doctor came out and handed me the paperwork herself. The front desk is exceedingly rude, and for the record, I had an incomplete yearly eye exam that took two hours start to finish and only because I made a scene. They should seriously be embarrassed of what they have done to this practice.