This store is unprofessional and extremely unhelpful. As a long standing customer when they were…read moreSinger Specs, they reacted as though I were a stranger. Zero customer service! The optician and owner were clueless when I presented my defective frames that are still under warranty. I highly recommend going elsewhere. Sean J Mullin West Chester, PA

My wife and I called yesterday on Thursday, 3/27 and we were given two appointments the next day…read more We were greeted by the owner who was very friendly and professional. The owner's son, Spencer, was extremely friendly and we didn't have to wait at all for my wife to see Doctor Jill R. Doctor Jill was very patient and explained every part of the exam, step by step. When my wife and I left, we both felt that we had gotten GREAT service! Robert T.

I went back to Ophthalmic Partners today. I was there two weeks ago and left a pretty bad review…read moreabout one of the women at the front desk. Today, my experience with her was completely different. She was smiling, friendly, and very sweet. At first, I actually wondered if she was the same person I'd been dealing with over the past several months. She looks like a completely different person when she smiles! I hadn't realized how pretty she is until today. It was such a nice change from my previous experience, and I really appreciated her kindness.

I came here twice. Once for my son and once for me. Both times the doctors were very nice and most…read moreof the staff was extremely nice. There was one woman at the front desk who was not very nice. I went to the desk and she just sat down. She didnt acknowledge that I was there and I waited for a bit without her even looking at me. Honestly it was a little rude but maybe she is busy... thats fine. But later on while I was waiting in the waiting room, I saw the same woman speak really nasty to an elder gentleman who was just asking her a question. Because she was speaking down to him and yelling at him, he yelled back and it ended up being a little scene. I will be back because the rest of my experience was really positive but if I was spoke to the way that gentleman was, I probably wouldnt. I want to say again, the doctors we saw here were phenomenal and the women that we saw before the doctor came in were also really great.

I scheduled a first time appointment for my husband and when I scheduled the appointment the…read moresecretary was rude. My husband arrived 5 minutes before his appointment and Laura(at the front desk) got his insurance card. Then a man came in to ask for his glasses be adjusted and she told him wait while I ask the doctor. Now it's my husband's "scheduled appointment time." She proceeded to take him back while my husband patiently waits. She never even acknowledged him waiting. 20 minutes later my husband leaves. I'm very disappointed in this establishment because a very good friend of ours highly recommended them. I guess we weren't the right color t be treated with respect!

Dr De Angelis Combines expertise with compassion and she goes beyond the norm to help her patients…read more her demeanor is very comforting and at the same time very thorough. She never rushes her patients and makes sure her patients understands each element of the visit and any questions you might have are answered.

I would have stayed with this practice if I had three hours for an eye appointment, but I do not…read more If you don't have to get back to work, maybe this place is for you because Dr. Nolan is very nice, but the wait over the past two years has become absolutely absurd. I arrived at 8:30 for an 8:45 appointment and I left the office at 10:20 after skipping my dilation. I have a rare eye issue and skipping a yearly dilation is not safe, but I worried if I did it that I would be there for three hours instead of two. Dr. Nolan went as fast as she could and apologized, but then when I went to the front desk to pick up my prescriptions I had to wait another 15 minutes on top of the over 1.5 hours I had already spent in that building. I was going to be late for a meeting for work, so I went in the back and begged them to just hand me my scripts and send me a bill and they debated with me that I still needed to wait until the doctor came out and handed me the paperwork herself. The front desk is exceedingly rude, and for the record, I had an incomplete yearly eye exam that took two hours start to finish and only because I made a scene. They should seriously be embarrassed of what they have done to this practice.

Very happy with Dr Katzman and his staff. Very thorough refraction to ensure that I would have the…read moreright prescription for Optimal vision.

Good customer service, friendly doctors during our annual eye checkup visit. We were running 15…read moreminutes late and called the front desk to inform them and they were fine. Locating the suite within this huge building will be a challenge. They have enough parking but shared. They are upper level and I dont see an elevator may be I missed it.

Saved my eyesight in my left eye! Minus a 7 year stint in San Antonio inbetween, I have been a…read morepatient of Clompus, Reto, & Halschied practice for 17 years in their West Chester office. If you live in this area and you need a full doctor medical exam, this is the office you want to go to. Between Dr. Harry Halscheid and his knowledgeable & friendly staff (hi Pam & Debbie), I have been well taken care of for all this time. I have had a long history of issues with my eyes, and was always cautioned to pay attention whenever or if I see bright flashing lights. Thankfully, I didn't travel this Thanksgiving weekend, and I was able to get Dr Reto's attention right away when I was seeing something not right. Through a series of phone calls and text messages we concluded I likely had a retinal tear or detachment. Dr. Reto came in on a Sunday morning after Thanksgiving, and drew his conclusion of a retina tear and put me in touch with an on call retina surgeon (Dr. Saran). Two top notch (no interns here) on call doctors on a Sunday! This tag team surely prevented me from potentially getting a detachment and / or losing the vision in my left eye! I can't thank them enough.

I spent over an hour on their pre-appointment paperwork and drove 30 minutes to the office, only to…read morebe denied care because I wouldn't put a credit card on file. This policy was never disclosed--not during scheduling, not in reminders, and not in the patient registration or financial agreement. They had already verified my insurance, knew my exact co-pay, and I even offered to pay it upfront. Still, they refused to let me see the doctor. I've never experienced this with any provider before. This made me lose all trust in their billing practices. If they mishandle a claim or insurance rejects something, I have no doubt they'd just charge the card without doing the proper follow-up. In today's environment of healthcare data breaches, requiring a card on file with no limits or opt-out is not just unsafe--it's unethical. If they treat new patients like this before the first exam, imagine what happens after. I would not recommend this office to anyone

I've had two bad experiences here. The most recent, the woman at the front wanted me to fill out a…read morenew "paper" form with my credit card information and my name/address on it for them to file. I said I was not going to fill it out and was uncomfortable with doing that, given security and fraud risks with providing personal identifiable information (PII) in paper form. She said they will then "refuse" to see me if I don't fill this out. Even though she admitted they already had a credit card on file for me (never gave permission for this). I mentioned I'm happy to pay with credit card but I'm not providing this on paper. What is this 1980? Walked out and submitted a security complaint for the office. The time before this, I came in for an eye test with a nurse who was clearly sick and coughing all over the place and sneezing. She refused to wear a mask so I told her I was uncomfortable with her being that close to my face with no mask. Overall, will never go back here and do not recommend this place to anyone.

I have been seeing Dr. Jahnle for several years! Office staff is always courteous and efficient at…read moreRiddle Hospital office location. I trust his services for check ups or specific specialist services. Highly recommend.

I have been with Dr. Jahnle for over 6 years. He first treated me when shingles was in my eye. I…read morelater developed an occluded vein in my left eye and Dr Jahnle gave me a referral that has dine amazing work to keep my eyesight. He is treating my glaucoma. Just recently I had Dr. Krespan remove cataracts. Her thoroughness, bedside manner and her patience shows how exemplary this practice is in caring for their patients. I'm so thankful I have been able to continue with my active life as a result of this practice's care

Horrible. If I could rank them less then one star I would. They have no clue what they are doing…read more If you have people working at your establishment they should probably be educated on their insurance policies. Do Not come here!

Had an eye emergency (laser pointed at eyes by another) and they denied me because my insurance…read moreonly covered routine eye maintenance. I was willing to pay in cash/credit but they still denied me.