Very friendly and respectful staff. They showed professionalism all the time and respect all the…read moreCovid norms and rules. Dr. Sheckter was very kind and patience during the eye exam; she took the time to ask questions and explain what she was doing step by step. They do not "push" you to buy in their glasses store as other places, that's great for me because I always feel bothered when they do that. Definitely I would recommend this optometrist office.

Great service. Was able to get an appointment reasonably quickly. Exam went well and Dr. was…read moreknowledgeable. Optical shop had lots of great frames (best I've seen in the area).

Dr. Fabriziani and his staff at Phoenixville Eye Specialists have been instrumental in the amazing…read moreresults achieved from my cataract surgery at Kremer with Dr. James Lewis. I received outstanding eye care in selecting the implant that would meet my needs. Both surgeries were performed in Feb.2019 with virtually no downtime. I resumed all activities immediately including tennis, paddle and driving at night. I am so thankful that Dr. Fab's practice was recommended to me 5 years ago. I'm thrilled with my outcome especially since glasses are no longer required.

It would be extremely difficult to find a finer opthamologist than Dr. Clark. Not only is he a…read moreremarkable doctor, but an even finer human being with compassion, thoughtfulness, and empathy. Dr. Clark and his medical staff, the fabulous individuals you are fortunate to see, once you leave the receptionist area. Dr. Clark and his staff of nurses and residents are phenomenal. They are consistently extraordinary, which I attribute to the exceptional leadership, rapport, and fine character of Dr. Clark. Sometimes, there's a disconnect between those who are supposed to schedule, return calls, and cordially welcome you at the reception desk. He's not only a brilliant doctor and surgeon, but an artist at the top of his craft. Far too often, when you call any of the office locations, the call will go to voicemail. Dr. Clark has worked vigorously to correct this, as if it was his own family member experiencing an issue. My recommendation, if the scheduling staff does not return your call, do not wait more than two (2) business days. Call multiple times, state when you left a message, and ask again for the courtesy of a call back. If you're complacent, you may needlessly wait for a return call. Sadly, the scheduling staff, too often, operate with no sense of urgency, nor consideration. Note, the receptionist at this location, is the lone exception to an entire staff that is cordial, and nice. My sole mixed experience, by far, is limited to the practice's Collegeville office, where the medical staff is phenomenal, thorough, empathetic, and personable. However, the lone receptionist can be belligerent, and doesn't realize that a receptionist represents the initial impression of any business, as the person "behind the front desk" is the first person a patient, client, guest, or customer interacts with. The wonderful nurse with a fabulous demeanor, that provided all measurements of my eyes, was as sweet, efficient, professional, kind, and courteous as anyone could expect. I cannot praise her service enough. This practice affords patients the latest technology for examining your eyes; it's truly amazing. The consistent service that the highly professional, and cordial medical staff utilizes to provide the most effective, and efficient care is exceptional. There are few physicians I've ever encountered that are finer in the Ophthalmology field akin to Dr. Clark! He has compassion, empathy, and remarkable communication, and people skills. With this combination of knowledge, experience, skills, and personality traits. I highly recommend Dr. Clark.

If I could give this place negative stars I would! The Doctor and his assistant were very nice…read moreduring the consult but the staff are so incompetent. They were over an hour behind with appointments the day of my procedure. Patients were backed up out the door waiting to be checked in. Very limited space in the waiting room for seating and some people opted to wait outside because there were no available seats. Other patients that came in after me were seen before me and the office had the audacity to call my home and say I missed my appointment when I was sitting in the the waiting room for over an hour. The receptionist even discussed why a patient was there in front of the other patients. The Doctor previously told me the procedure I needed takes less then a minute and I feel my time was wasted. Needless to say I left without being seen for my procedure. I will never go back or recommend them to anyone. Save your copay and go where your time and you, as a patient are valued.

I had several places removed from around my left eye. the personnel were all very professional and…read morefriendly. Dr.Jaclyn Gurwin was exceptional. Her professionalism and mannerism was first class. She is great. Not only was she very easy to talk to, she was exceptional at her job. She removed 5 places around my left eye. After 4 days no one even noticed it. They have all healed exceptionally well. She is the greatest. 5 ++ Jeanne C, Hoffman

Was here for a 10:30 appointment but it was close to an hour later before I was called. Not sure…read morehow you get that far behind that early in the day and I would have appreciated being told how long they were running behind when I checked in. Once they called me, the associate was nice doing the various tests but when it came time to see the doctor, it felt a bit like a factory. I felt like I was being rushed and not a whole lot of dialog. Just got right down to business, gave the diagnosis, and moved me on. Not saying the doctors aren't good, but would like to see more personality and interaction with the patient. Ultimately I will need a procedure to correct an issue, but he didn't seem to want to be bothered with my questions. I left feeling a bit nervous and ended up trying to get my answers on the Internet.

What a great experience at BJ's optical. Donna and the team did a great job fitting my family for…read morenew glasses, me included. I purchased two pair with progressive lenses, not one problem adjusting, even my prescription sunglasses. They were perfect. When I purchased at the local chain eyeglass store it took me a few days to adjust to the new specs, not here, all good. Donna took the time to make sure everything was measured properly. Keep up the great work.

I have a story here to write, please read on. For years I have been going to another eye doctor and…read moremy exams took about 10 minutes. You know the usual look at the red balloon and then can you see better with this lens or that lens? Ok all done... I was told a few years ago I needed prism in my one lens. Oh ok what ever that means... your the Doctor. The last visit I had there was 3 years ago . I wore bi-focals and the Doctor told me to get progressive lenses so I was sent to his optician, who said pick out what you like . She never said anything about what I should have, so being a cheap skate I PICKED THE CHEAPEST GLASSES AND LENSES I COULD GET. It took me 6 months and 4 visits back complaining since I couldn't see right. All she kept saying was you will get used to the progressives. Then I met My future beautiful and highly skilled wife Geri who is an optician with Village Eye Care. I told her I couldn't see right with these glasses. She checked them out and first she told me they are way to small for progressive lenses and they are totally wrong for me. I made an appointment with Doctor Greg. The exam took about 40 minutes and I looked into machines I never saw in my life. I was getting worried that something was wrong, then Doc Greg said this is a routine exam and he was really surprised I never had one that thorough before. He found I never had prism in by glasses and didn't need it. He corrected my script and Geri would not let me be Cheap and showed me the BIG difference between cheap lenses and premium lenses . I got what she recommended and for the first time in years I could see perfectly. WOW what a difference! Thanks so much Doctor Greg for caring so much and taking the time to explain everything to me.. what a difference in Doctors. Everyone at Village Optical was so friendly and caring, you got to meet Marc. He is Greg's brother and one of the owners and the office manager. He is great also and goes the extra mile to help you. Sorry this review is so long but the moral of this story is your eyes are your most important of your senses and need to get the best care possible. Dr. Greg and the others Doctors are the best of the best. I will never go anywhere else and never be CHEAP again. Its just not worth hurting your eyes. Thanks again everyone at Village Optical Mike Ullman

I have been seeing Dr. Heather at the Phoenixville location for many years now and she is just…read morewonderful. She listens carefully, to my questions and concerns, does a comprehensive exam and evaluation, explains what's going on with my eyes, and talks about treatment options. I will never willingly go anywhere else for eye care. In addition, Jessica is a wizard at adjusting glasses that get bumped out of kilter by grandchildren, and the ladies at the front desk are always cheerful and pleasant both in person and on the phone. This location is twice as far from my home as the Paoli location, but I still prefer to go to Phoenixville.