We were passing through Birmingham when our radiator hose broke. Thankfully, we happened to pull…read moreoff in Pelham and spotted Jack's Garage and Radiator. Sandy and Jamie have gone way and beyond helping us. They worked diligently to get us back on the road. While we waited, they dropped us off at a restaurant for lunch and picked us up. We are so thankful we "happened" to see their business. Thank you Sandy and Jamie! You turned a disappointing day into an enjoyable day.

My parents took their 2002 Chevy Silverado in to get the parking brake fixed and have the brakes…read morechecked. They quoted front and rear pads on top of the brake shoes for the parking brake. My parents told them to go ahead and fix it, once the truck was back it sat for about a month until i drove it. I knew the front rotors were warped before they took it in for service and I was a surprised to find out that the rotors were still warped, even after they supposedly did a brake job. I checked the invoice and realized that the tech quoted a pad slap (front and rear) and didn't recommend replacing or even resurfacing the rotors. I also checked the old brake pads and found that they still had 4 to 5 mm of material left and were not in immediate need of replacement. I was expecting to look at the invoice and see a proper brake job that at least included turning the rotors. As a technician myself I'm extremely disappointed in the service we received, i expected better service and communication.

*Great Customer Service *Amazing Quality of Work…read more*Fair and Reasonable Value I will ALWAYS bring my business here for ANY and ALL vehicle repair needs. Just a great guy!

I was referred to Jim Collins by Kelly at Technique. They open at 7:30 Monday - Friday and closed…read moreSaturday and Sunday. Jim greeted me promptly, took my info and asked for my keys. An hour later I checked out, paid $27.50 for my tire repair/ patch and was on my way. So happy I stopped in here to visit this reputable shop with fair pricing. For sure, I will be back the next time I need brakes or tires.

It never feels good to complain about a small family business, especially one with nice people…read more Cahaba Tire checks those boxes of kindness and being a local business. While Cahaba tire may be a great spot for tires (cannot comment on that), it struggles for more complicated diagnostics. In this case, brought in the car with a set of lights blinking on the dashboard and reduced braking capacity. A simple google search or a question to AI would have immediately pinpointed even a novice to the fact that this was an issue with the brake booster, simply based on the codes. Yet, the crew here immediately jumped to diagnosis of a faulty battery with great confidence. After inquiring if it could be the brake booster (as I already searched the codes myself), they assured that it's not. Well, "mechanics know best", so I thought. Who am I to argue with them. Thus, paid for the battery, got it replaced and sure enough, all the lights came back on after half an hour of driving. Bringing the car back to them, they acknowledged the misdiagnosis, yet said they cannot fix the issue with the brake booster and it needs to be taken to a specialized shop. However, they did not offer to comp any part of the initial repair cost to replace a battery that wasn't the problem at hand, which would have been a reasonable thing to do from a customer service standpoint. In other words, owning up to their own mistakes and that they wasted a whole day for the customer. Sadly, that did not happen. While everyone was very kind and appeared genuine, the result as a customer is a wasted day without result at a mechanic shop due to overconfidence of the team here and a cost of a battery that potentially did not need to be incurred that day (which there is no way to know for certain now).

This place is awesome. They repaired my daughters vehicle twice, sadly from two different…read moreaccidents. We paid cash and they did a great job.

Very disappointed with their business practice. Drove in vehicle with damage to front bumper and…read morehood for a repair estimate and they tore the front end completely apart which made the vehicle no longer drivable. Then they state that the repairs would the exceed value of vehicle to our insurance carrier, State Farm. I go to the shop to request an explanation of what they found but couldn't get a proper explanation from a couple of their employees. I insisted that we go to the car to be shown the problems and she kept pointing to the radiator and saying the condenser is bad. What??? So I clean out the vehicle and prepare it to be taken away. They hand me some cardboard boxes to place everything into and loan me a tool to remove the license plate. As we are leaving, we speak with owner to make it clear that the car is ready to go. I also call State Farm to let them know the car is ready to be towed. Here is the problem... The insurance company sends a tow truck to pick up the vehicle and Riverchase collision refuses to release it. They say they don't have authorization from me to turn it over. BUT Riverchase doesn't call me to request "authorization" and the insurance company doesn't call me either, it is just a waiting game to rack up "storage fees". Riverchase Collision is playing this game to stick it to the insurance company and guess who the insurance is going to pass that bill on to? When I finally find out what is happening, that fee has reached $780! I reach out to Riverchase collision to confirm what they are doing and am told to fight the insurance company as it isn't right that this bill should be passed on to me. Believe me I tried to do that for months but there is no recourse since I have no leverage here. State Farm just subtracted the amount from the settlement check that is issued for the vehicle. If Riverchase had not disabled my vehicle, I could have driven it back home again. I didn't know about this storage fee scam that they were going to play; else I would have insisted that they return the vehicle to a drivable state. I have learned from this experience and will try to avoid getting caught with it in the future. I have also learned to never again do business with Riverchase Collision Center. Hopefully this review has helped you to watch out for this trap also.

I took in my 2011 VW in, which was lit up like a christmas tree. It had been sitting for a while…read morebut my son had gotten his license and needed a car. I didn't have much hope as everywhere I took it told me it would be extremely costly and I should chunk it. This car had been great to me and I knew she had a lot of life left in her. Mike and Mike's was recommened to be by a coworker as he noted they specialized in diesel engines and had used them repeatedly. The cost was very resonable and the car was up and running like she did for more in no time. It's like a new car (knock wood). Great customer service, very comunicative and friendly. I highly recommend.

I brought my 2005 Mercedes here for an oil change based upon a friend's recommendation. They did a…read morefine job, so a few months later when the coolant light was on and the car was in limp mode, I didn't hesitate to call Mike and Mikes to do the job. I got the car towed 30 min from homewood just to use them. I also had purchased brake pads and rotors for the car and placed them in the trunk for them to put on. They originally quoted me an outrageous price to put the brakes on. When I explained that I was providing the parts, and I would just take it elsewhere, they went down (a little). I was mainly focused on diagnosing the reason why the vehicle was in limp mode and finding the coolant leak (I had been topping off the coolant for months). They called me and said the diagnostic was a thermostat housing, and also said I purchased the wrong size front brake pads, and I will have to pay them for the parts for the correct pads. Fine. I did. They said they would return my pads that were the wrong size and place them in the trunk (they didn't give them back and they aren't in the trunk). They then told me the car was in limp mode because there is an alternator problem. We called the shop that had just repaired the alternator a year ago (it was still in the warranty timeframe) together, and decided on a plan that the other shop would come and pick up the alternator and repair it and deliver it back. I received a call after the brakes and thermostat housing was replaced saying they had no room for my car, and that I would have to drive it myself or pay for a tow to the alternator shop. This is wild after I had just paid them $1000 for a thermostat housing and brake and rotor replacement. The alternator shop was in disbelief that Mike and Mike's asked me to do this, and told me specifically not to drive it over 40mph, do not use any electronics (no radio or headlights, no a/c) and keep it slow and steady. This was a long drive at 6am from Pelham to downtown Birmingham on Highway 31 in the RAIN. Once at the alternator shop, they checked the car, and laughed, "that's an old code from when the alternator was originally repaired, your car is fine". It's been month since I've gotten my vehicle back. The coolant reservoir is completely empty and the leak wasn't repaired like I was told. I am SUPER Disappointed with the quality of work (or lack there of). They seem to try to nickel and dime me a lot, and I am not down for that. For a woman, I have a pretty good basic knowledge of vehicles. I have only driven the car 4 times since I got it back. I will be taking my dollars elsewhere.

This is a local tire shop here in Helena. The owner Rayme is quite knowledgeable and has been doing…read morethis for several decades. I noticed I had a tire that had a slow leak. I called and made an appointment for the next morning, but drop my car off the night before because there is a key box. Apparently, my two front tires were pretty bad and there was no repairing them. I ended up ordering four new tires with free rotation and if I get a flat, I can bring it there for him to fix for the life of the tires. I feel like I got a good deal. It was pretty comparable to other places. I highly suggest making an appointment because he is a one-man show.

I had a horrible experience with this business. He ordered the wrong tires for my car and…read moreinstalled them. When I went to pick it up it was several hundred dollars more than he had quoted. I tried to work with him and asked if he could still order the correct tires. He told me the ones on the car could not be returned and they were an odd size he could not resale. I offered multiple times to pay the original quoted amount and he refused. He got very angry and said multiple times he would just write it off. I was very uncomfortable the way he was acting. I did offer as I left to still pay the quoted amount and he said it would do no good. The next morning he started texting my Husband that he could suddenly get the correct tires to swap. My Husband was not happy the way he had acted with me and I refused to take my car back to him or do business with him. We offered to have the tires replaced somewhere else and return his tires, but he continued to be difficult and not want to agree with that. He even filed a police report, in which we had done nothing wrong. Eventually he ended up taking a reduced price for the tires, but we still ended up paying $170 more than originally quoted for the tires we ordered. I just did not feel comfortable taking my car back and wanted him to quit texting and leave us alone. His prices may be cheaper, but I would not recommend doing business with him after the way he acted with me and if his ring camera works like he told me then it's all recorded.

The team did a great job with the tile installation. The layout looks balanced, the surface is…read moresmooth, and the final result made the room look much better.

This business is family owned and you can really tell. Honest and reliable all the way. Service is…read moretop notch. They'll even give you a ride!

Best automotive repair experience I have had in years! They will now be my go-to. Quentin is always…read morepleasant, and he'll always get the answer for you. I appreciated him very much as my contact point. They did excellent work for a fantastic price! My car is much safer because of them and the ol' girl will be visiting them for future maintenance.

Dropped in last week to get a quote on a repair I needed done that I didn't want to tackle at home,…read morethey were very reasonable on their price and the timeline in which they could get to it and get it done. I dropped off Tuesday morning early and was surprised at how quickly they finished it up. The price was right and work was well done. I will definitely return for future work soon.