OMG!!!! I had the best buzzes ice cream. I got the bourbon pecan. They have soooo many options,…read moreflavors, customizations you are sure to find something you like. The owner and staff are so kind and helpful I wish I could visit regularly. Remember, you cannot take it to go because it has alcohol and the small is enough to share. Yum!!!!

One of the coolest ice cream experiences we've had. It was neat watching our ice cream be made…read more.. and let me just say, the ice cream may be the best ice cream I've ever had! The salted caramel was sooo good. I got espresso ice cream and it wasn't sweet at all. Very creamy, tastes amazing, and fun to experience. The employees were friendly, and the seating was spacious. We went the non-buzzed route, so I can't say how good the buzzed ice cream is... but 10/10... highly recommend the non-buzzed lol

BEWARE!!! DON'T WASTE YOUR TIME OR YOUR MONEY!!! If I could…read moregive zero stars, I would. In every category--service, cleanliness, professionalism, and customer care--this place earns a zero. I've never written a negative review before because I usually try to find a reason to let things go, but this experience was simply too bad to ignore. My family drove over two hours specifically to visit because milkshakes are one of my daughter's favorite treats. We expected a long line on a Friday evening and completely understood that they would be busy. What we didn't expect was the complete lack of customer service and basic respect. The problems started immediately. The restroom was a disaster. There were no paper products available, and it was obvious cleanliness was not a priority. We then looked for a place to sit while waiting for our order. Every table in the building was dirty and sticky with dried ice cream. Since it was too hot to sit outside, we had no choice but to use one of the dirty tables. My daughter ordered one milkshake and one scoop of ice cream while my grandson and I waited. After 30 minutes, she checked on the order and was told they were "working on it." We continued waiting. Fifteen minutes later, we still had nothing while several customers who ordered after us had already received their food. At that point, another customer standing nearby told us they had watched an employee drop an order ticket on the floor and leave it there. We started wondering if our order had been lost. After waiting a full hour for one milkshake and one scoop of ice cream, I approached the register again. The cashier was dismissive and rude from the start. When she looked up our order, she bluntly stated, "You already got it." No, we absolutely had not. She turned to another employee, who immediately rolled his eyes, sighed loudly, and acted as though we were inconveniencing him by asking where our food was. He never apologized, never made eye contact, and never spoke to us respectfully. After being questioned further, he finally admitted what had happened: they had lost our ticket and never made our order. Here's what really upset me: mistakes happen. Losing an order is frustrating, but it can be fixed. What cannot be excused is the attitude. Throughout our entire visit, the employees treated customers as though they were a burden. We watched them be rude and dismissive to multiple people, not just us. When I requested a refund, the employee responded with "whatever" and processed it. There was no apology. No attempt to make things right. No offer to replace the order. No concern whatsoever that we had spent over an hour waiting. When I told him the situation could have been handled more respectfully, his response was simply, "uh huh." My grandson left upset because he never got the ice cream he had been waiting for. We drove over two hours, spent more than an hour inside the store, and left with nothing except frustration and disappointment. This review is not because they lost an order. It's because of the complete lack of professionalism, accountability, customer service, and basic courtesy shown by the staff. We will never return, and I cannot recommend this place to anyone JUST DONT GO HERE !!!! The owner of this place should be made accountable for hiring such a disrespectful lot of JUST DO BETTER or eventually your doors will place and you will be replaced by a gourmet cupcake store .

Be prepared for a large serving if you pick any of the pre made varieties…read more Everyone got something, and everyone liked it. They use Blue Bell ice cream in case you are wondering. If it's busy prepare to wait. I had the strawberry cheesecake... it had a whole piece of cheesecake... not a little sliver. They don't look that big on the menu. It's casual. If the weather is good, they have some outdoor seating.

Excellent ice cream I had two scoops one butter pecan the other black walnut... wifey got rocky…read moreroad and black walnut. Nice and friendly good ice cream!!! Not a bunch of seating but if ur patient you will get one!!

I had this place bookmarked for a while and finally got the chance to try it. I originally wanted…read morethe cotton candy ice cream burrito, but my daughter and I ended up sharing the funnel cake topped with espresso ice cream and hot fudge. The ice cream was absolutely delicious. In hindsight, we probably should have skipped the hot fudge because it made the whole thing way too sweet. Even so, it was a fun treat, and I'd definitely come back to finally try that cotton candy burrito.

The Grist Mill cinnamon bread absolutely lived up to the hype! It was served warm, soft,, and…read morepacked with flavor. The icing took it to the next level. The line was long, but it moved quickly and was absolutely worth the wait. We even found a shaded spot to enjoy it while watching a live show, which made the experience even better. This is a must-stop !

It was my first time out to Dollywood. I was told that I had to get the famous cinnamon bread. I…read morecame here after running the half marathon earlier in the morning so I was ready for some delicious calories! I was here just shortly after the park had opened so there was no line. After paying, I was instructed to take the receipt over to the adjacent building with the waterwheel to pick up my bread. With the box of cinnamon bread and a cup of icing in hand, I found an open table nearby to enjoy my treat. I don't have much of a sweet tooth, but even I would have to say that that was some good stuff! It was big enough to share with others, but I had no trouble eating the whole thing by myself!

We finished off our day of expo with tasty milkshakes. The wife also saw the cheesecakes and wanted…read morea turtle sundae version. Great place for to hit that sweet tooth craving. We would have burgers too but had enough to eat already.

4.5... Cookie Dough Monster -- Pigeon Forge, TN…read more Don't let the name fool you -- this place isn't just about cookie dough. They have some of the better burgers we've had anywhere. They have a TON of unique burger combinations and different options, and both of the burgers we ordered were excellent. Definitely not your typical boring burger. The loaded fries were excellent, and the Sea Salt Caramel milkshake was absolutely on point. My son had the chicken fingers and tore them up, so I'd say those got his approval. My wife had the sweet potato fries with her burger, and they were a really good side. They came with a honey dipping sauce that was really good. We could've used a little more of it, but I'm sure they would've brought more if we had asked. The staff was very friendly and did a great job. My only complaint -- and this is being REALLY picky -- was the soda machine. The carbonation-to-syrup ratio seemed to be a little off. It wasn't terrible, but it definitely wasn't quite right. Still better than KFC's pop. And honestly, that's about all I can come up with. This is a really neat, unique place with some genuinely great food. Don't let the name fool you -- come for the cookie dough, but stay for the burgers. Definitely worth checking out if you're in Pigeon Forge.

Just my opinion, but this concept is confusing; the product is weird, and the price is so expensive…read moreas to feel tourist trap-predatory. I don't want to pay a 100 percent mark-up for someone to roll up my ice cream and throw some sprinkles on it. Not a fan. To end on a good note, the business seemed clean and sanitary.

I wish I had taken a picture of what we ordered. The ice cream was so smooth and full of flavor…read more The folks taking care of us were so friendly and seemed to enjoy their work. Limited seating but it was a neat place. Oh, the toppings are unlimited. Maybe next time we'll have a photo of what we ordered.

big ahh brownie big ahh scoop of apple pie and beautiful souls in this establishment. no ai,…read morestraight american spirit. beautiful. delicious. if i lived in pigeon forge, i could see myself being 500 pounds in a month. 500000/10 stars they saved my fucking life

Always a great experience here! It's not a visit to PF without stopping. We had the original funnel…read morecake and an order of fried Oreos and they were delicious as always!! Super friendly staff and everything made fresh to order.

A long time favorite…read more... Absolutely great location for foot traffic. Great menu, product, and service. As I wait for my wife, lots of customers Sometimes, she will opt for frozen yogurt over pie....

Really yummy ice cream! The girls working there are so kind, and we love walking around the old…read moremill shopping area while we enjoyed our delicious treats! We will be back!

Went in looking for a candy shop to call our favorite thinking these had ice cream,candy and other…read morethings thought it be a good place for all. Well beside by an ice cream souvenir dish $12 and get a mini sundae. It was well lighted, and okay on candy choices, it was like $19.98 a pound of candy (self serve) , the staff was not friendly. So over all experience, we keep looking for a candy shop we want to return to in town.

Bought pralines from them and packages were not labeled with ingredients or daily intake info. They…read moreonly had a price on the container , $19.99. The packages didn't have even amounts in weight or items. Then it asks for a tip when ringing up which starts off at 15%. The lady behind the counter stared at me the whole time while ringing up and paying. Due to my anxiety I just hit a button to hurry up and end the transaction. Then the lady looks at my receipt, confirms I left a tip, and finally is welcoming and nice to me. And to make things even better they are nasty. DO NOT GO TO THIS PLACE!

As a local content creator here in Gatlinburg The Gatlinburg Hussey on Facebook, i love Mad Dogs!…read more The Boston cream is my favorite btw

We stopped here to get some donuts after some hiking at Cade's Cove. It smells so good in there!…read moreThe selection of donuts was phenomenal. We got 2 Boston cream, a sugar donut and a glazed jelly donut. They were very reasonable priced, very fresh, soft, and delicious. If you're in the mood for some sweets, definitely stop in. Their ice cream is pretty good too. Tried it when we were down in May.