We stayed at Edgewood Mansion for my 40th birthday during New Years Eve. My husband planned the…read moretrip to include my closest girlfriends and their families. From the beginning to the end we had the best experience. The mansion has so much history, is perfect to accommodate multiple families with en suites, huge kitchen, many places to relax, and plenty to do. We had kids from ages 4 to 10. We thought we would run out of things for them to do. Not at all. The mansion is so huge, they had plenty of room to stretch out, the hills on the property provided for fun sledding and snowman building. The adults were either at the sauna, jacuzzi, kitchen, outside in the snow walking the 2 acres of property or just relaxing in one of the many comfy nooks. I highly recommend Edgewood Mansion for any type of event whether it's a birthday trip, family reunion, corporate retreat or any other purpose where you want to feel like you're at home, or provided for like a Queen. The location which is located higher up in the mountains is away from the traffic. The accommodations are immaculate and the concierge services provided by Chantal who was available to us 24/7 before we got there and during, was spot on. We catered instead of cooking which was so much easier on everyone so we could enjoy each other's company versus cooking. Chantal gave us choices and she had Mexican food delivered one night, Italian catered another and on New Years Eve we had a personal chef, Mike who is a master chef create the most delicious surf and turf dinner. We had piles of Alaskan king crab legs and the freshest, tastiest filet. Everything was provided. This was an amazing trip because of where we stayed, the owner Laura who was so accommodating and Chantal who was so helpful. Our friends have not stopped thanking us for coordinating this trip. We all got to spend time together with the kids together and not feeling overwhelmed because everything was at our fingertips. Thank you to Laura, Chantal, Irvin and the maintenance crew, Sherri our housekeeper and the magical Edgewood Mansion.

An absolutely fantastic experience for a vacation. Then property, the house, the eclectic,…read moretimeless, sometimes bizarre, sometimes awe inspiring and generally non-stop entertainment made this rental one of the best. Laura, the owner, does a fantastic job of welcoming you, walking you through the sometimes labyrinthine maze of rooms, and welcoming you to a piece of history. As we travelled during Covid19, the property felt safe, clean and secure and we had no concerns about our health or safety. Highly recommend for people hosting special gatherings, parties, family vacations or special events. Definitely worth it.

Friendly, very supportive, community minded, Love the social…read moreactivities Many are open to the public. The faculties are well kept. Improvements being made on a monthly bases.

Okay, if there were 6-stars available...I'd give it to them! Let's start with Dave the bartender…read more(the handsome dude). This guy gives OVER THE TOP exceptional service. He has years of experience tending bar and takes pride in his bar tending skills. He is also very knowledgeable about the community of Big Bear and is always available to assist you with any questions. The food menu is outstanding and I highly recommend it. As an Elks Lodge member in Huntington Beach (#1959), my wife Lori and I always make it a point to drop into this beautiful lodge when we come to town! Tell him Matt and Lori sent you!

Awesome place with a good breakfast on the veranda and good conversations! From the guest parking,…read moreturn left to enter. The checkin area had a self service area to make coffee. Liked the room that had AC, heating, a fireplace, and a guest book for visitors to write messages. Fast Wi-Fi. Did not have enough time to explore the living room with a piano and a guitar, veranda, or garden area. Minor issues: steep narrow staircases and the room AC occasionally smelled moldy

Just had my first ever kid-free weekend here with my girlfriends, and it was absolutely incredible!…read moreSo peaceful, relaxing, and just what we needed. It's not my first time staying here and definitely won't be my last already planning the next trip. LOVE LOVE LOVE IT!

New owners, just opened, working through minor issues, short walk to the Village…read more I did not see a front desk. Owner greeted me and walked me to my room past two friendly dogs! They bought the property in February and opened recently. Still setting up some landscaping. I have reviewed this stay as a soft-open. Loved my room on the second floor of a standalone four-room cabin. Small, well designed, and well fitted. Every appliance is easy to use. There is a Roku remote control. I am the first person ever to stay in this room! Fun squirrels everywhere. It is built on a hillside with good steps and ramps. The entrance from the road had a steep slope that could be challenging in icy conditions. The owners are working on these issues: 1. The guest portal uses a web portal that did not always work well for me. Could not check in online from my iPhone; my VPN blocked it. I had to use a desktop browser. The portal then gave me the password for the keypad on my door but did not send me my room number. 2. There was not enough bandwidth to stream the Roku free movie that I tried to watch on the TV. 3. Unclear if the historic Mansion (from 1920) was open to guests. It was not clear to me where some attractions were, but the owners will provide signage.

So charming and relaxing. Loved our stay here. Very nice grounds. Newly remodeled, private cottage…read moresurrounded by beautiful nature. Definitely a spot to come back to. Thank you to the owner for such a warm welcome. Will be back!!

This was the perfect time to visit here. Before summer starts when it gets really busy…read more It was quiet so sleep was fabulous. Very comfortable room that was super affordable, clean, immediate hot water with great water flow. They hadn't switched the heat to air so had to keep the sliding glass door open at night but it was still cool out so was a good nights sleep. Hot tub/pool outdoor. Coffee/ hot water available 24 hours. Only had lunch at restaurant once but it was delicious. There was a nice game room next to the restaurant with books to read and fun family games. Hotel is at the end of the town so was quiet with lots of parking and easy to walk to shops. Very reasonably priced with 24 hour staff. Wonderful place to stay to visit Big Bear.

We've stayed here before and usually enjoy it, but this stay was disappointing. When we arrived, no…read moreone was at the front desk to check us in. After waiting, the maintenance guy stepped in, called his supervisor, and helped us--he was incredibly nice and helpful! Unfortunately, the A/C is broken throughout the hotel, so we had to make do with a fan in the room. The bed is also extremely firm--basically rock hard. Great location and good-sized room, but definitely not the experience we've had here in the past.

We had the best stay!! Everything was amazing and I'd say this is one of the best options at BBL…read more We had a two bedrooom and it was honestly a full furnished apartment with washer and dryer, bbq, and full kitchen with all kitchen tools and appliances. I'd definitely stay again!! The amenities include pool, jacuzzis, pickle ball, basketball, fire pit, arcade, ping pong, corn hole, etc. and just minutes from all shopping.

ABSOLUTELY UNETHICAL AND SHADY!…read more We booked 3 rooms months in advanced with family coming into SoCal. We called after booking to confirm reservation and make a request to be placed near each other. I called the evening before our stay, again, to request the rooms be situated near each other and was confirmed they had all 3 reservations (2 rooms on one reservation under my BIL and 1 room on a separate reservation under my husband). We make our 2hr drive up to Big Bear and upon checking-in (around 3pm), we're told they couldn't find either reservations! Here's the shady part: one of the female employee hears this, she steps in to take over. She proceeds to tell us that the reservations were not in their system, they have no means of altering the system therefore it couldn't inadvertently be cancelled, she was new but somehow gave the response that this has never happened before, and she continues to insist my husband and BIL contact their credit card and third party booking agency (in addition to Extra Holidays which has nothing to do with our reservation) to address the issue, despite us showing email proof of reservation and payment. No one more experienced or even a manager (who appeared to be standing behind this receptionist) stepped in to help this "new" worker. After about almost an hour of "there's nothing I could do on my end" excuses, and having had 3rd party booking confirmation, the receptionist confirmed that EVEN if we were to verify all of this, they had no rooms available for our party. Which was odd because we were early for check in. Later that day, my husband got on the phone with the 3rd party booking agency we used to get a refund, they called the hotel to confirm we didn't stay, and here's the UNETHICAL part: WorldMark confirmed with the agent that THEY CANCELLED our reservation!!! A quick Google search for reviews on this issue showed this has been a common practice of WorldMark. They over book rooms by up to 20% banking on cancellation. But if not, then they drop the paid reservations, often without any notice. This is completely shady and unethical greedy business practice. We were fortunate enough to only have a 2hr drive, but folks traveling from out of state or country would have had no other accommodations! Please be aware and DO NOT EVER BOOK WITH WORLDMARK. The employees know what's up and they do not care and will lie just to get you out of the way.

Mauricio, José, Jenny, Jennifer, lucia, Kendal, Denisse were so attentive for our group and had the…read morebest energy. Everyone was so kind.

Tim was amazing! Super customer service and he went above…read moreand beyond to make us feel special Highly recommend ! The pizza is amazing, too and they have our favorite wine

We are renting a large home from Destination Big Bear that is beautiful. We had a few unanswered…read morequestions and some confusion from previous conversations - then we were lucky enough to connect with Ally who works there. WOW - she was incredible. No only answered all of our questions but went above and beyond to straighten out everything that we needed. Friendly, professional and knowledgeable! If you are lucky enough to get her when you book with Destination Big Bear- you can feel confident everything will turn out great!

Big Bear is a great place to visit regardless what time of year. It's also above and beyond dog…read morefriendly! This place manages rentals. Incredibly organized, great system for checking in, quick to respond to questions and a delight to speak to when calling. They ensure the properties are well maintained and that your experience will be awesome. Don't hesitate; visit soon!!!

Went here for a family vacation for an end-of-summer/Labor Day weekend. There were 23 of us & we…read morefit very comfortably. I love that we're able to roam around between the two houses. The location is great; it's located in the middle of The Village so there are plenty of stores nearby. We took about 5-6 cars and there was more than enough parking. Even though it is so close to The Village, it was still fairly private and great for kids to play and not be worried about crowds or cars. The lake is within walking distance and close to a lot of other fun activities. I also appreciated that the houses came included with different things, such as board games, DVDs, large TVs, pool table, foosball table, arcade basketball hoop thing, jacuzzi, and even something as simple as basic spices in the cabinet. Salt comes in handy! I took 1 star off because it was pretty hot during the daytime and the air conditioning didn't work very well or at all. Luckily there were a few fans available that helped. We weren't home most of the time during the day, so it wasn't too big of a deal. And some of the futons weren't very comfortable at all! It was difficult to sleep on because you could only lay on a certain area on the futon. Overall, this is a good place for a large group! Would recommend.

Our stay was absolutely amazing the 4 days we were there! We loved every minute of it. Being able…read moreto stay right on the venue for our wedding was so nice and made it so less stressful on us. Both Cabins were super nice and clean. All stocked up with linens and tp. They even brought us more towels when they were needed. Chantal was our wedding planner for the day of and she was amazing! She had a great team that helped her! She made me feel so comfortable the day of always checking in with me on how everything was going. It did rain right after our ceremony so she had no hesitation to move everything inside for us! It turned out beautiful both set ups! I highly recommend this spot for a wedding venue, family vacation, or anything for that matter! They definitely made it my dream wedding come true!

What a cool convention center for Big Bear Lake. It is located towards the end of the lake on the…read moremain road. There seems to be plenty of parking and a huge outdoor area for events in the summer. While it was not snowing, it was still in the 50's a colder, therefore the events were inside. There is a restaurant located inside, and it is open 3 days a week. There were 2 events going on while we were in town. We ended up making a few purchases, there is also a bar inside, and they still had Oktoberfest beer left which made my husband happy. We were informed that there was a huge Oktoberfest here, so we will definitely check that out next year. We ended up leaving and coming back as we forgot to pick up one of the specials made gifts that we have purchased and was so glad we did, as we decided to eat here as well. The band had started and played rock, country and alternative. We ended up meeting a vendor there the next day to retrieve a custom-made cutting board. Can't wait to check out other events at this Convention Center.

Worst festival ever been to up there only 4 vendors, band was playing when we where in line to get…read morein then when we went in they where gone. No entertainment in the main building. After tickets a pretzel, cheese sauce and a beer, gas we are $100.00. We left after an hour. If your going to have an event at least make it worth the drive. We go to October fest every year and have a blast, this was horrible. We drove from Victorville. We love Big Bear it is a beautiful place but won't ever got to this one in May and wouldn't recommend it to anyone.