Absolutely the best customer service Showroom beautiful…read more They replaced our fireplace just outstanding helping us making selection

Mike and his team are super friendly and helpful. Great selection and transparent pricing. Felt…read morelike fair pricing and they didn't push into higher priced selections.

Jake, Matt and their team did a great job relining our chimney, putting a new crown on the top, and…read moremaking sure we were good to go for the season. Their prices were fair and competitive and they responded quickly when we had questions. The crew was neat and clean while working in our home, and they finished the job on time. Highly recommended!

We had a fireplace that was unused since buying the house. We've never had a "gas starter"…read morefireplace before and didn't want to burn the place down. I looked around at vendors and liked what I saw about High Rise Chimney so made an appointment with Maggie, who was wonderful. First impression was a good one as one of the owners came out himself! Matt was excellent. No pushy sales pitches, no trying to downplay anything, and frankly shocked me by saying the fireplace was fine and usable but needed some exterior work in the future (again, no pushing). We talked about making it gas only and he talked me through that as well. Best of all, he showed us now the thing even works and gave advise on using it. Fantastic! Absolutely one of the best visits ever. I will be using them for all future needs. Thanks Maggie and Matt!

Pratt's Chimney provided excellent customer service throughout the process and the work they did…read morewas amazing. Dan and his son Jacob converted my fireplace to gas and they made the whole process so easy. Very professional and personable, and I very highly recommend!

Great job on my chimney repair! These guys know what they're doing at a fair price. They are my go…read moreto for chimney repairs and maintenance!

A complete thumbs up for affordable advantage chimney service! Affordable & honest! I highly…read morerecommend them! Bill was informative, and a pleasure to work with.

From the owner: Local, family owned Chimney Sweeps,fireplace, chimney and dryer vent cleaning/repair business…read more Honest, knowledgeable service provided by C.S.I.A. certified professional. Always at Affordable Prices!

We ordered a feed motor on a Sunday when they were closed. On Monday morning, by 9:30, we had the…read moretracking number and it was delivered to us in NY on Wednesday- sooner than we expected! Smooth transaction and just what we needed! Highly recommend for any parts you might need.

Fantastic job getting an even better blower than the one costing 2-3x as much from Vermont Casting…read more They also put a longer plug on the blower and a variable speed control versus only two settings for the other blower. Great job and I would definitely recommend you use them

Simply put, outstanding quality at a reasonable price, even near the lowest cost. They have the…read moreintegrity to do the job correctly. And they probably only just about break even, when added labor and materials are necessary. Beautiful and sound finished work. And they know their stuff concerning how to deal with chimneys also.

I hired them a few months back after the April 17th 2026 storm. Honestly I decided on them cause…read moreJOE had his dog with, lol.. When they did show up months later. It was Joe and a crew of non English speaking Mexicans. Plus Chad the job site helper? Chad was fairly helpful very polite . Thou he is given a almost impossible job. I keep a cooler stocked w beverages for the crew, Joe was only here Monday.. The rest of the wk the crew of 4-5 plus Chad. So I had Mexican music playing all day and into the night (830 pm) , I myself was cleaning up these cap staples EVERY day. Pockets full of these green things, in my bird bath, in my zero turn front tire, one of my dog had on stuck to his paw. And stuck in the bottom of my crocs. Poor Chad is expected to do clean up with these magnets .. however the staples have a coating on them so they do not stuck well if at all the the magnet. Poor CHAD tried hard , but these cheap green things were and still are every where . Then Chad showed my photos that the second store floor needed new sheeting( that part of the house is about 100 yrs old I think. Chad stated JOE told him to go buy like 40 sheets of osb. I told CHAD I could run n get it. I have a truck, that way I wont be over charged for the material. NOPE Joe wont allow that. So I was charged time and material?? TIME.. well I have never seen a crew of Mexicans work slower. Honestly They leave here or lunch at a taco truck daily. I even paid for their lunch one day. CHAD said TY however the crew never said thank you or showed any appreciation to the cooler of drinks. I was told that I owed a extra 4K over the $14,555. I already paid. That was for the osb and extra time plus 2 cracked trusses that were sistering in. WHAT no one told me about the trusses. Oh well JOE stated I was not home.. funny he has my # in fact its post at the end of my gated driveway CHAD could see it too. So that all happened Friday,, WHICH they finally managed to get out of here by 5pm. Now I asked JE were the trusses sistering in top to bottom, or just a piece along the crack, He stated top to bottom..BUT JOE never came to check their work. He was busy planning for his 3 wk trip. Well I climbed into the part of that attic.. and as I thought. 1 truss had a small section sister in , not top to bottom. The other truss nothing was done. LOL SO yuppers I called Well Brandi was not sure JOE had time to deal with this cause he was getting ready for his big 3 wks trip..Humm not sure how at is my problem. Anyway he did show up, and I had boards laid down for him in the attic and a light clamped up and I even spray painted the trusses.. See being a 68 yr old woman..well men like to treat me like I am stupid. So oh yes Joe fixed and perfectly . I even stated he should train his Mexicans to do their job as good. I did tell him about the green staple caps. Even the one in my dogs paw, he didnt care, I stated a 12 wk old puppy came in with a piece of that old drip FOAM RUBBER cushion they use on the roof. ( was in her mouth. She could have choked on it or swallowed . and needed surgery or died. His answer ( well why was she doing that) what the heck its a puppy. Yes yes weeks later I am still fining pieces of that stuff. As for the zero turn tire JOE just wanted to patch it.. WTH seriously over 14k I already paid him.. He did not want to paid 40$ for a tire..LOL Now everytime I look up at my 18K roof (still owe 4k) all I see is this hideous bright white flashing that goes up my chimney sides 8-10'.. my shingles are not white, my chimney is not white, my new siding once installed is farm house brown. No one asked me what I wanted and yes I have darker flashing in my pole barn, nope they do as they please.. and hand you a extra bill for 4k. Oh wait I called the office , but JOE out of town..lol They guy stated someone could come spray paint the flashing..lol.. NO I want it removed and redone..code is 4-6 inches not 8-10. And why does JOE feel he should ask way more for extras,, yet when is comes to the client ( customer) I should be offered a patched tire and a can of spray paint. I hung up on his stand in. Have to wait for JOE to return from his 3 wks vacation.. Must be nice huh. oh I almost forgot , I asked JOE if the use those staple caps to hold down ice and water shield and the synthetic underlayment . Oh no they use NAIL CAPS.. Funny cause I have not found any of those here after the roofer left. Humm makes cha wonder huh.. I cant say if the did a good job roofing.. my gut is they cut corner as much as they could. Cause we all know you cant see what under the shingles til its too late and by then your warranty on the labor is long gone. But CHAD was always hard working and very kind. Hope you had a great vacation JOE, Im sure I will be hearing from you ..

They were extremely responsive, competitively priced and showed up on time. They provided their…read moreservices and advised me what repairs I would need completed as well as the cost of said repairs. The team was very professional and quick. I'd definitely use them again and would highly recommend.

From the owner: Reliable. Certified. Local. At Caponi Chimney, we provide…read moreexpert chimney sweeping, masonry repair, and gutter services with a commitment to safety and quality. Locally owned and operated, our certified professionals ensure every job is done right the first time. Call today for trusted service you can count on.

Please use this as a warning before using this business, the owner does not honor life time…read morewarranty he states he has on parts. I had Jeff install a damper for us at the end of 2022, the metal pull you use to open chimney broke and in February I asked him for a repair, he said the part is covered but service fee of $125 is not, he said he will be on vacation for 30 days but will contact me when he returns, never heard back so in April 2023 I started texting and calling, he finally called me back 5/11/23 and as I was explaining the situation he hung up on me and would not take any more of my calls, very unprofessional .

Do yourself a favor look anywhere but here for chimney services. I tried to cancel his service he…read morewould not allow 4 days after signing his service contract. He threatened to keep the deposit unless work was done. Of course I refused and told him I'm canceling. Now he says he is placing a lien on my house. Morons like Jeff should not be in business. I am also reporting this scam artist to the better business bureau See attached text message from Jeff the owner. This it how he treats people. Total douche bag! If you read the bottom of the inspection report reciept that you signed..you have 3 days too cancle. Unfortunately..this isnt a option too cancle. There is nothing else too talk about other then moving forward with the installation or loosing your deposit due too the law and our agreement. Next conversation tomorrow is finishing or you loosing your deposit. Good night

I had water leaking from my fireplace. I called Friday, and they only came Monday afternoon. The…read moregut inspected the fireplace and using a drone said we need the cap replaced, so for 2 they charged $3788,plus $200 for the inspection. 10 days later they returned, installed and they are offering "limited life time warranty " even they said that the 2 pieces of metal installed should never ever have any issues. Everyone offering free or bellow $100 for inspection. A little bit too expensive! I hope that the $4000 spent will work.

Great job! Easy to schedule, on time, professional, and competitive prices…read more Would recommend and will use them again