Terrible service dept, by far the worst I've seen. After waiting couple weeks for an appointment…read morefor super minor install, arrived and greeted- we are backed up, your machine will be ready in about two weeks.. wait what? What the appointment for? Or waiting for the appointment for? Not reasonable, they have no staff in the shop beside 1 kid that looks confused and clueless, will not do business with them, not a professional store to my opinion or at least service dept needs big wake up call. Also, almost impossible to reach them on the phone I had to drive in and wait in line to talk to someone.

Great transaction. Fast responses to my email inquiry, easy test drive. Low pressure salesman and…read morefast finance process. Was very happy with my purchase and experience here. Two thumbs up!

Just purchased a RS 457 and it was a great experience. There was zero pressure and everybody was…read moresuper nice. They even helped with installing the accessories.

I live 100 miles from Optimum Performance Motorsports, and when I saw that they had a great looking…read moreMoto Guzzi available, I knew that we were going to be driving over there to see them. I reached out by email and had a prompt response from Adrielle Walker, who was very informative and helpful. She answered all of my questions completely and professionally. The test drive and transaction all went very smoothly. The bike was as good or better than advertised, and in outstanding condition. Very satisfied with everything. The 100 mile journey home was uneventful, and I was able to relax and enjoy my new bike, and concentrate on staying warm (November brrrrrr). They appear to be a very prosperous business, and clearly will be expanding in the near future. I think they are going to continue to do very well. A great asset to the motorcycle community. Thanks once again to Adrielle Walker, and the mechanics at Optimum Performance who took great care of this bike.

I have purchased three Honda motorcycles and one Seadoo PWC from Ride Motorsports and they have all…read morebeen solid machines. With Sales , Parts & Service Ride motorsports consistently delivers as expected. The first bike I bought from them was twenty years ago and most recently a seadoo in 2025. That's allot of business in between!

I purchased my honda monkey about 7-8 months ago…read more I have yet to receive my licenser plates, all this time later. But guess what, that's not the biggest problem I have. The motorcycle has broken in the same place twice and I can't ride it anyway. I've had it fixed only to break again and again. WASTE OF MONEY AND TIME...STAY AWAY!!!!

Northwest Custom Cycle is the best shop I have used in over 25 years and 150,000 miles of riding…read moreHarley Road Kings. I trust Mike always to do the right thing and not try to sell me something that I do not need. Every time I come in, his shop is full of older Harleys, the bikes you would not want to trust the dealer with. I get my 2011 bike serviced by coming in February and March when he is not busy with the custom and classic bikes. My bill is always reasonable, with no surprises, and with 70,000 miles on my bike, I would never trust my bike to anyone but Northwest Custom Cycle.

Over the past 10 years, I've used NWCC for all my Harley work. They've done everything from…read morestandard service work, to installing S&S cams, to giving me great advice when ever I've asked. I highly recommend them!

They did an amazing job with taking me in last minute, and helping me get my tires switched out.read more

Wanted to update my review because I had talked to a manager and then he put me in touch with…read moreJannel and... So far, she's been really responsive and helpful and had mentioned she would waive any sort of doc fee on my purchase. But then, they gave me a lower offer for my trade-in. So, I listed my bike and waiting for that to sell before my purchase. All in all a MUCH better experience but I'm just a bit gunshy since it's out of state and have to talk with the DMV to make sure I don't have any problems buying out of state. But much better than my initial contact AND would rather deal with them than Cascade Moto Beaverton (a place that's really gone downhill over the past year, ever since they got bought out by Motos America).

I have been a customer for many years and am finally sharing how happy every experience has been…read more Whether buying vehicles and accessories or getting service - the entire Sportland crew has been fantastic!! Jeff and his team know their stuff and I wouldn't think of taking my toys anywhere else. Go Sportland and thank you!!

Several years ago I went in to purchase ALL the stuff for snowmobiling, Helmet's, clothing, gloves…read moreetc. The staff didn't seem to interested in helping me so my wife and I went down the road a few miles to the Last resort and spent almost 2k for our STUFF, On 2-28-24 we decided to pick up some riding gear for our new 4-wd cycles. I decided to try the closest place (Sportland) and see if they could help us out We walked in, there were 2 females and 1 male employees in the store, I had several questions about some googles for sale $249.00 apiece. Not one of then had time to answer any of my questions, the same problem as before. I will not be back. I then went to SLT motorsports in Cle Elum, Trevor answered all of our questions, ordered 2 items and we purchased several more in store items. In the last 2 weeks I have spent just under 2000.00 with SLT and thoroughly happy with the service he gave to my wife and I. Trevor the owner is a no bullshit type of guy, Questions get answered AND we were very satisfied, I will be back each and EVERY time I need anything for my sleds, 4-wheelers or Harley.

From sales to parts and service every employee is customer focused. Example: a cashier was checking…read moreout a customer with 3 items. She called out another cashier to get me checked out. WOW! I could have waited a few minutes. They treat you better than any place I've shopped! I highly recommend and always have for any of your Powersports needs!

Operates like a dealership. Expect high labor, parts, and vehicle prices. They are truly taking…read moreadvantage of local patrons.

Great shop!! These guys treat you like family! Fair rates and quality work here. All the staff…read moreare service oriented and know their stuff! Landon in service is top notch, but they all are! Can't recommend this place enough. Great location that convenient to access and they always accommodate!

The best experience I've ever had with auto/motorcycle repair. A genuine group of people who are…read moreknowledgeable on motorcycles, are fair in prices, and care about their work. I came in to inspect my clutch, but they diagnosed the problem early and didn't charge me for extra work or parts. I'll be going back for all my motorcycle services.

I've been a customer at Lynnwood Motoplex for years and they've always treated me great. I bought…read moreone of my Jet Ski from them a while back and the whole transaction was smooth, fast, and no pressure - exactly how it should be. Over the years they've helped me with a ton of parts and accessories for my boats and jet skis and motorcycles. They always have a solid stock of life jackets (which I really appreciate every season) and one of the best selections of boating and PWC gear in the area. Even though they no longer sell new Sea-Doos, they still keep a good inventory of Sea-Doo parts, which has saved me more than once. The location right in Lynnwood is super convenient, and their motorcycle showroom is awesome they always have a sweet lineup of bikes on the floor. Friendly staff, great inventory, and reliable service every time I walk in. Highly recommend Lynnwood Motoplex!

I give a 0 star with a minus I got my first Bonanza mini…read morebike in 1968 and got my first M/C in 1970 at Klein Honda in Everett. My Story. Went into the Service Dept at Lynnwood Moto today, asked young girl at desk if they could test the ignition coil I had in hand. She politely asks what it is and I answer. She says she does not know but her boss may. Just then a big guy, shaved head, appears. Her boss, (for the sake of any rider, hopefully not the service mgr.) She asks can we test this pointing to the object... no response he just stands there... can we test this? Now he says what is it? Simultaneously we answer "an ignition coil". He pauses a second then without even looking at it says "it's fine, ignition coils never go bad" My reply was that the last one did. Pause "yeah we can test it... but not today,... maybe next week" Why is that I ask? "cuz we're closing in 20 minutes" end of conversation. I take a look at the bikes as I walk out, as I will never set foot in here again. Taking poetic license from a line in Animal House, " Son, rude, stupid and lazy is no way to get ahead"

This is the only shop that actually knows what they are doing and doesn't dick ya around! I only…read morework with them. Super nice dickheads.

These guys know their stuff! The owner is a walking shop manual. If you don't take your bike there…read moreyou're missing out. Anything I need help with on my old evo goes straight to them.