Sorry to hear about Nicks passing. Wish I could find another Nick. We are still happy with the…read moreRheem system and will buy another soon.

Important note: This company was bought by Dunrite Heating and Air. Please read their reviews…read morebefore calling this company. Sadly, the owner of Nick's passed away and this company is now owned by Dunrite. I called that company based on the reviews of Nick's Air Services, but their services has definitely NOT been the same as mentioned on this profile. In summary, this company is expensive, can make improper recommendations, and the office is very difficult to get anyone to call you back. I absolutely would not use them again in the future and - had I read their Yelp profile for Dunrite Heating & Cooling - would never have called them in the first place. My experience: My air conditioning due to leaked refrigerant due to another HVAC technician not correct. Nick's/Dunrite came out during the same day and quickly identified the problem. There was a leak on the schrader valve. They got us back to running - for nearly $200/per pound of refrigerant. 5 lbs = about $1,000. Wow, but we had no choice as my original installer was not available. Our unit has not been keeping up with the 90s for the past two months and the technician recommended 3 different options. I chose 2 of the 3 options: a larger return air duct AND repairing the plenum. I was anxious to get the work scheduled and it took me hounding them to get them to schedule the work. Communicating with this office was very painful. I would never get calls back and would just get a text message indicating when they had scheduled the appointment. Their front desk support was exceedingly helpful but not empowered to do anything besides schedule appointments and pass along info. I finally had the appointment and the technician went to the wrong address. I got a call from them saying they had been at my house and then they proceeded to the next job. I spoke to them and learned they were at the wrong house, but could not turn around to go back to my house. I had to wait until the following week to get the appointment rescheduled. What a disaster. It got worse. The work was finally done - the return air duct and the plenum. I waited a couple of days, but there was NO change in the air conditioning. I called them back again and they scheduled another technician to come out. The second technician came out, a more senior technician, who confirmed that the unit was undersized and "working as it was designed" to cool at 75-76. I don't know a single person who is comfortable with 75-76 in the house when the outside is in the 90s. I called customer service again. When I finally got someone, I got a call from William, who is their most senior technician (an older guys in his late-50s probably). He came out with the original technical and instructed him how to properly do a heat load calculation. They determined indeed the unit is undersized and I needed a 3 ton. I called back the customer service asking for a refund to the work. I've called at least 3-4 times, each time speaking with a very nice person. However, I've still not been called back. What a disaster. I've finally had to resort to filing a complaint with my credit card and disputing it through them. It's unfortunate and I didn't want to have to do this, but - when no one will call you back - it's very very hard to trust this company to make things right.

Rock Solid HVAC diagnosed our 3Ton unit with a large refrigerant leak. We decided to replace the…read morewhole unit as it was getting old. They gave us a fair price on installing an American Standard unit. Their installation, warranty and service were great.

Our upstairs AC wasn't cooling. Rock Solid was able to come out quickly, and started with the most…read moreaffordable options to fix rather than trying to upsell on things we didn't need. If you're looking for an honest assessment and fast work, Rock Solid is a great choice.

I've used Collin Air Conditioning & Heating since I bought my house in 2005 and I've always been…read morepleased with their service and their pricing. They always do their best to help me out of my current predicament, working with my schedule, technical issues, or financial constraints. Everyone is friendly and helpful, from the owner to the office staff and the technicians. Many of the staff have been there for years and it's always good to see techs I've come to know, like Jimmy. Recently, I was impressed with Alex's "detective" skills, and appreciated his resourcefulness in fixing my problem.

They were extremely friendly and I felt like the were honest about their pricing and work that…read moreneeded to be done. They came out and checked if my dryer vents needed to be cleaned and let me know they didn't and didn't try to sell me on a service I didn't need

Clay did a great job performing a pre-summer tune-up maintenance service on my two home A/C units…read more He arrived on time with all the proper tools and equipment. Clay was very knowledgeable about A/C systems and took the time to explain what he was doing and why it's important to service your A/C system regularly. I highly recommend Clay and will certainly call him again the next time I need service or repair done to my home A/C system.

From the owner: Enjoy an effortlessly comfortable home atmosphere with our skilled repair and maintenance of…read moreclimate systems.

The process of replacing the old A/C system was thorough, professional, prompt and reasonable…read morepriced. Ryan impressed us as professional, personable and honest. I did use Chatgpt to find the top 5 A/C firms on the Plano area and the top A/C units. Dragon Air was at the top as was the new A/C unit. I did research Dragon Air and the A/C unit to confirm Chatgpt.

This place has a 5 star rating for a reason!!…read more A few months back our AC completely went out. The owner, Dragon, came out personally and prioritized us because we had no AC. He was able to track down the electrical issue and get us back up and running, but was very upfront that the repair was temporary and eventually the system would need to be replaced. We later hired them to do a full HVAC replacement. Dragon came back out with his team bright and early, and they replaced the equipment in the attic and upgraded the outside compressor. Everything was done with precision, they knew exactly what they were doing, and the whole job was handled professionally. Their pricing is very fair. Not the cheapest, not the most expensive, but done RIGHT. And when it comes to HVAC, that's what matters. Absolutely recommend Dragon and his team.

Great experience with a mini split AC install. Submitted for quote through Yelp, Smartway was…read morefirst to respond and best customer service with appointment, options and assuring satisfaction! Install was quick and professional, includes warranty on unit as well as all labor performed!

Eugene came out and solved out issue quickly and made some recommendations. We had him come back…read moreout to do a summer check up/tune up in late April to make sure we're ready for the heat. Highly recommended.

Roman with Rescue Air was very prompt, friendly, knowledgeable, and courteous. He serviced and…read morerepaired our condenser and HVAC quickly and efficiently. I appreciated his professionalism and excellent communication.

I hired Rescue Air & Plumbing in 2023 for routine maintenance on the original AC in our home. What…read moreshould have been a simple visit turned into high pressure sales tactics. They claimed safety issues, pushed contracts in front of me, and scheduled installation for the next day. I tried to cancel but was told I was locked in. I ended up spending around $30,000. After the installation, every maintenance visit came with aggressive attempts to sell me more services I did not need. Then the new system failed in 106 degree heat. The compressor failed at only 16 months old. Communication was poor, and I was left without AC for about seven days. I had to repeatedly chase them for updates. They did not have the part, did not follow up, and someone finally arrived at 10:30 PM after days of waiting. They gave me a two year complimentary membership as compensation. I assumed the membership would end after the two free years. My card on file had expired, yet in May and June 2026 the company suddenly began charging me again. This suggests someone manually updated my card information without my permission. I never authorized a renewal, never received a renewal notice, and never received invoices for any charges. They refunded the charges I caught, but then claimed I owed $95.80 for four months of fees that were never billed and never agreed to. I asked for written confirmation of a zero balance and never received a direct response. They only responded to the BBB and stated the account was at zero. Based on my experience with both service and billing, I strongly recommend being cautious before using this company.

Came home to a warm house on a 105 degree day. Got in touch with Mitchell who over the phone was…read moreable to give me a ball park estimate based on what I was experiencing. He gave me an ETA and showed up on time, mind you this was after hours when many other businesses were no longer answering. He was honest, transparent, and the pricing was fair. I can honestly say now that "I gotta guy." Thanks Mitchell!

Had an unexpected situation with the air-conditioning unit units on the weekend…read more Didn't want that hanging over us during the typical Texas fall heat Extremely responsive pleasure to work with and got it fixed beyond quickly Switching our HVAC provider we've used for six years as a result of the superior service and response time Thank you

Best AC repair ever!!!! We just moved to Allen a year ago. Last summer our AC unit 2nd floor with…read moreall the bedrooms could never get below 72 and was always warm never keeping up. One call this year about 2 months ago and our home has never stayed cooler. It took them 45 mins to fix our problem and charged us under the quote. Fair, honest and hard working. DO NOT CALL ANYONE ELSE!!! Thanks, Dan and Scarlet

We have been using Webster Mechanical for several years and we are extremely pleased with the…read moreservice and the value we receive. David performs a very reasonable system check each spring and this has helped us avoid costly problems. You won't find another HVAC provider offering better rates and if you do, you don't want them. He is thorough and walks you through his process when identifying and addressing issues. We found Webster Mechanical because we had a problem and used another recommended HVAC company. They arrived and within 15 minutes and told us we needed to replace both units for a cost of $14,000. We called David at Webster Mechanical for a second opinion. He replaced a stuck valve for $89 plus the service fee. Both units have been doing well ever since. This is why we tell everyone who asks about the trust, satisfaction, and peace of mind we get from using Webster Mechanical.