After paying the required $20 appraisal fee (cash; no receipt) at the office, the appraiser glanced…read moreat my car and said, "this will be expensive." After a 90 second visual inspection, I received a detailed computer printout by email with itemized repair estimates, along with an invitation to ask questions. My simple question about a self-pay, simpler repair went unanswered.

Everything went well! They do beautiful work and are a pleasure to deal with…read more They were extremely helpful and Nick, the manager, is extremely knowledgeable.

I took my wife's late model SUV for repair of rust damage…read more Jared gave me an honest evaluation and cost estimate. He fit the work into his schedule in a way that was convenient for me. The work was done when promised at a cost that was slightly under the estimate. I believe the work to be well done. Jared is a good communicator and was pleasant to work with.

From the owner: Free estimates , specialize in rust repair and preventionread more

I can't speak for the body work side. I can speak to the towing side. Son was in an accident. was…read morecharged $350 to tow 1.5 miles. I had it picked up first thing in the am and was told they would waive the storage fee. Highway robbery. Contacted for explanation of why it was so expensive and was ignored.

Top shelf operation !! Real professionals here. Great communications, and incredible work. I could…read morenot be more pleased or impressed. They even did a complete detail job . I couldn't be more pleased.

Last March I went in for a Maine State Inspection and was told I needed my steering rack replaced…read moreand a rear enforcement bumper. He was quoting $2,500+ for the steering rack and $553+ for the bumper reinforcement. I took my car to three other reputable shops in the Portland area. I was quoted $337 for the bumper reinforcement with OEM part, and the repair man even told my father and I that we could replace it ourselves because my father was able to remove the bumper cover himself. The other shops I went to told me I only needed my inner tie rod replaced including a wheel alignment. I got this repair done for $220 dollars and my car drives great. It is a 2013 Honda CRV with 70,000 miles that has never had issues on the road. The one difference between going to Carter's and going to the other repair shops is that I went ALONE (without my father) to Carter's a as young woman. I remember when I dropped my keys off at Carter's and the man at the desk called me "sweety." Unprofessional and patronizing. Carters is deceitful, greedy, and untrustworthy. Do not come here unless you want to get taken advantage of.

I'd avoid like the plague. Been here plenty of times over the years. They overcharge for EVERYTHING…read moreand always "find" issues I never had before going there. Better off going to the dealer!!

I stopped in to Lakeland collision Center with no appointment and asked Alex if he could take a…read morelook at a scratch on my vehicle. He had no problem coming out and looking at it and he even tried to buff it out to see how deep it was and what it would take to repair it. He went over several options, gave me an approximate estimate and then his honest opinion of what he would do. Very friendly, nice business . I will not hesitate to return there if I decide to have it fixed. Thanks Alex,

Alex was excellent with the whole repair experience! From dealing with insurance, scheduling and…read morethe repairs themselves, he did an amazing job!

I'm sorry to say the owner retired and sold the business to an out of state private equity firm…read morethat specializes in auto body repair shops. I brought my truck in and they wouldn't even look at it until a week later with an appointment. I've heard horror stories from two other car owners with their cars sitting in the lot for weeks with the work not even started. I'm following Shaun to his new shop, Port City Collision.

got super scammed by this place. had a bunch of work done, the long-time manager at the time was…read moredisgruntled and on his way out, I believe our job was one of the very last jobs on or near his last day. he also took another employee with him to start his own competing body shop. that employee is the one that did the work, they lied about the work they did and it lasted less than 6 months and it now looks like it did before the work. this place is a scam. I've called twice and never had my call returned.

L.P. Auto does the best work I've seen! L.P. (Larry)…read morehimself is a perfectionist, friendly and does all the work himself.

Dryden did an outstanding job stripping and repainting the hood of my ice green metallic 1975…read morePorsche 911 Targa. The color and texture match are perfect. In addition, they are the nicest people. I could not recommend them more highly. (I would add a photo if I could figure out how.)

Needed to get my front end fixed. They did a great job and even buffed out my other headlight to…read morematch my new one & make my car safer. Very happy with the service/work done/ communication from shop helping me through the process.

Quick friendly service. Went in for an estimate and they fix it right then. Dent is now…read moreundetectable. Couldn't be Happier.

Norm does fantastic work! He really is a magician in removing dents. I've brought several cars to…read morehim and have been amazed at the results each time.