I was billed despite never using the facility or even accessing it. Didn't even complete the…read morepaperwork process. Very disappointing.

Everything is exhausting these days. Moving to a new city is exhausting. The current manager and…read moreher new weekend employee made things easier on us. Contractor was delayed in finishing home, so we had to rent a 10 by 20 unit. A week later I thought it best to rent a second unit just in case since the out of town movers were arriving late on a Sunday night. The staff made everything clear and quick. I arrived at the storage units shortly after the movers loaded their truck in order to cleanup and sweep. I found the current manager sweeping up one of our units. She told me not to worry about it which was an act of kindness because I'm exhausted. So very exhausted. Like Madeline Khan's Lili Von Shtüpp character from the Mel Brook's movie Blazing Saddles. So exhausted. I highly recommend this location. Particularly for those relocating to Monument from elsewhere.

Excellent company that provides customer-centric service, which is a true rarity today. If you have…read morea need to rent a storage space for your vehicle, you can't go wrong with All About Outdoor Storage. We were very satisfied with their service and felt that our RV was well protected.

This place is amazing. The folks that run it are attentive and a pleasure to work with. Best prices…read morein the area. They go beyond what's required to help their customers.

We have had a fantastic experience with Red Rock. Their customer service is excellent and the are…read morevery enjoyable to work with! Great clean and modern facilities and again, fantastic customer service.

The manager Suzzie showed us around. It was so clean and bright. They have lights in the unit…read more Which is a huge improvement from other places. They have great prices especially for what you get. I'm excited to move in soon!

We need storage quickly and they were very helpful with getting us in ASAP to a storage spot for…read moreour RV! We love that they have a dump station right on site all included in the monthly fee! Certainly recommend!

We wanted to share our review of Monument Storage on Old Denver Highway in an attempt to save…read moreothers from similar experiences. We rented a total of 3 units there for almost a year. They do not accept electronic payments and to avoid their late fees, I had my bank send them a check about 2 weeks before the due date each month. I forgot to stop my final payment for the month we were planning to move out - my bad. On our move out day, I went to the office to discuss our move out and to request a refund of the upcoming month that we would not be using. I was told that there were no rent refunds. I later discovered from my bank that they cashed my check AFTER that conversation and that they had already re-rented my units. We are Air Force retirees and long time Monument residents. You have other choices for storage rental in Monument. Stay away from Monument Storage.

A solid management company and location. They are fair with their customers. I have been a customer…read morefor 5 years and will continue with them.

Great location just outside the north gate of the Air Force Academy. Very clean location and…read morereasonable prices.

Outstanding customer service! We rented a one way U-Haul trailer and opted to return here because…read moreit was close to home. Having a bunch of trash to get rid of, and being across the street from the transfer station I thought great I'll kill 2 birds with one stone dump the trash at the transfer station and return the trailer, literally across the street. Problem was the transfer was closed because of an equipment break down. I was headed to the landfill 30 minutes away when I was turning on the highway when the owner flagged me down and said he would help me out. I told him about the trash and he said he would work with me. Long story short, I was able to return the trailer and he was incredibly reasonable for the fee to get rid of the trash. Not having to drive an hour round trip to the landfill and being able to move on with my day as planned was awesome. Very grateful for nice people. Since I'm not that great at backing up trailers I had to drive around a few different parts of the storage yard and it looks like a great place to store your RV big aisles with plenty of room to navigate and a nice fenced in year with razor wire on top to deter people from wanting to look through your stuff. Very friendly and helpful, highly recommend All Outside Storage!

I have never received better service in my life…read more I had reserved a26 foot truck in Littleton, Colorado to move my daughter and husband back to Illinois, on Saturday March 30. My husband and son were flying to Denver on the 29th to pack the truck and drive it to Illinois on the 31st. And on the 28th, a lady from U-Haul called to tell me my truck would be in Durango for pickup on the 30th. She didn't care that it was a 6 hour drive from Littleton. And her only solution was maybe a 15 foot truck would be available sometime Sunday. Rubin with All Outside Storage came to my rescue, let me book everything over the phone, made it super easy to pick up the truck. The 40 minute drive to Monument sure beats the 6 hour drive to Durango, and there was no waiting in line. We walked in and he handed us the keys! I can't thank you enough.

I have been renting this storage for a while and I went to check my storage today and I saw rats…read moreand huge roaches, the size of a cat running around like a zoo and disgusting urine of rats all over . I'm very upset because all my things that I treasured are ruined and maanger was so so rued rude rude. this storage are very expensive and huge infestation of huge rats . they get mad because you tell them .

Staff has been wonderful and very helpful. Reserving my unit was very simple and easy and did it…read moreall online. Thank you so much!

Best storage place in town. I have stored some extra things here for over two years. The place is…read morevery clean and well lit 24/7. It has the best prices out of all the local storage in Monument/Palmer Lake area.

From the owner: Family run self storage business in the Palmer Lake/Monument area. Office hours are 8:30 - 4:30…read moreM-F. Please call Saturday and Sunday for assistance. We offer numerous size units from 5x5 to 12.5x32.

WhenI showed up to access my unit at 830 am the gates were locked and no one was answering the…read morephone. Apparently there is a lady living on the property that is suppose to open the gates. The impression I got from her was that she did not care if she was causing problems by not opening the gates on time. The owner is supposedly unreachable but after the police contact him I bet he'll be reachable. Also, this is not the first time I've gone there on the weekend and the gates have been locked. What ever you do don't do business with this company. Spend a little more to be sure that you can get to your storage when you need to, not when they feel like it.

two polite gentlemen came over and moved my 2br house into apartment, quick, efficient and did an…read moreamazing job handing all of my house hold goods. highly recommended!