Super nice place and very secure, they are switching over to "Container Storage" , The place looks…read morebrand new, super clean, even has on-site Management!!

This company told me they would provide me with a secured facility with security cameras and a…read morefunctioning security gate I was told people aren't allowed to live on the property come to find out there are homeless people living the one security camera they do have it's nonfunctional and the security gate often breaks and is left open for hours this has cost me several thousand dollars in stolen equipment so I'm SOL

Super helpful staff made renting a unit quick and easy. The office is clean and you can tell the…read moreproprietors really care about the business and treating you right as a customer. They even offered me cold bottled water as I loaded my storage unit. And I thought prices were very reasonable. They provide keys and locks for the units and the units are new inside and very clean. Overall, they've exceeded my expectations and I'm happy to give them my business.

WARNING!!! DO NOT RENT A UNIT FROM THESE SCAM ARTISTS!!!!…read more I have rented from various storage facilities over the years during many moves and this is by far the WORST experience I have ever had. I rented a 5x5 unit from them but upon even moving in, even stepping foot in this facility, I realized I needed a larger unit. I called to see if I could be changed to a larger unit and was told that I'd have to just pay for BOTH units for the following month and then "move out" of a unit I have NEVER EVEN MOVED IN TO. I decided that I'd go with a different facility completely at this point and asked for my account to be closed to which I was again told I'd have to "move out" in person... MOVE OUT OF A FACILITY IVE NEVER BEEN TO?! About two weeks ago someone reached out to me about my unit saying it was red tagged or something to that nature. I said once again, I've never been to this facility, I've never been in the unit and I asked to stop being contacted and billed for this weeks ago. The man I spoke with asked if they had my "permission" to access to the unit to confirm it's empty. I told him that I don't even know how to access the unit so sure! have at! 3 days later I'm charged for the unit. The first person I spoke to said that they could see id never been there and could see that it was confirmed empty. They disconnected and when I called back I got "Darian"... she said that I won't be charged after this month but they have to "confirm" I've "moved out" so that's why I was charged again. You're joking. Everything is electronic... you know that I've NEVER been there and it doesn't take a week to determine whether I've moved out or not when I have quite literally NEVER moved in. I have disputed this with my bank and the bank is getting kickback. The charge is minimal but it's the principal of this. I'm going to pursue legal action if the charge is not reversed and I've already reported them to the BBB. Charging people for services you aren't providing them is illegal and trying to convince them that you need all this time to confirm x, y & z may work on someone who doesn't understand that all of this is electronic but it doesn't work on me. It's not bad enough y'all have had INSIDE JOB theft? You want to continue the bad reputation by charging people for things they aren't even receiving? I went with another facility and have had nothing but the BEST customer service and EASY payments, move ins, access, etc. save yourself the stress and do not even risk working with a facility that's this scummy.

I tried to have a 20 foot unit delivered and talked to the owner Jock. I was gathering information…read morefrom them and wanted to see if a unit could be delivered on a certain day. He replied" did you read my email"? I did and said I am looking to see if it would be possible to be delivered on that day. I sent him the information and asked again, if he could deliver on that day. He replied " It is not gonna work and I needed to get a different company." I would definitely not waste my time calling them.

The staff is incredibly kind and helpful. Steve remembered me by name and was always a pleasure to…read morework with. We kept our stuff in a storage unit there for over a year. Never had any issues and when we took our stuff out it was all in perfect condition. Very affordable for storage as well. Highly recommend!

I have rented several units over time, as well as moved units. I have stored RVS, stored household…read moregoods, and stored all types of items in this rental facility and had nothing but an excellent experience. Rates were always fair and well worth the quality of service and unit received. Along with top notch customer support, the manager was always helpful, professional and accommodating. I would highly recommend.

The attendant is awesome!! I've only seen one guy at work on site, but he seems to be there all the…read moretime. Impeccable customer service! We were loading some stuff out in a u-haul. There was a lot of ice in front of our unit; before I could even ask he had already got the bucket of ice-melt and was headed over to spread it. On other occasions, he has walked over with bottled waters and offered to our group. I think the units are a little pricey and I recently received notice of a rate hike, but there is a customer bathroom on site which is extremely nice.

The owners are fabulous and keep the place tidy! They are super easy to work with and I highly…read morerecommend if you are in need of storage. I have used them twice in twenty years and I can count on my storage unit to be safe and not worry. Friendly and well maintained!

People are amazing! I don't write reviews often, but I will…read moretake the time out for these guys! Very well priced with a very upbeat staff!

couldn't be happier with my experience at A Better Self Storage in Fountain.The units are always…read moreclean and well-kept, and the property feels very secure with gated access and good lighting. The staff is professional, helpful, and made the whole process easy from start to finish. Pricing is fair, and I really liked how convenient the access hours are. I would definitely recommend this storage facility to anyone looking for a simple, reliable place to store their things!

Just moved here from California, Diana is amazing, she was so helpful and patient with me as my…read moreschedule was all over the place. Thanks sooooo much Diana!!!!

I am likely one of the longest tenant at MWSS, having moved in when they first built their…read morefacility. I like the location, as it has very secure & easy access -- plus, it's only 1/2 block from my home. The management, which recently changed hands has always and continues to be very friendly and helpful with any questions or issues

Do not give these people your money!! I was appalled by the nastiness of LORI who apparently is a…read moremanager, and her complete lack of professionalism in a business setting!! APPALLED! And the fact that she is trying to rob me with a multitude of ridiculous charges BEFORE a new month has even begun is WRONG!! Wrong , wrong, wrong!!! A "pre-lien" charge of nearly $100 dollars on something that is not even 30 days past due????? Thats good business! A premiere storage facility??? There are not even any lights anywhere once it is dark outside! If you go after dark.....bring your own flashlight!

WhenI showed up to access my unit at 830 am the gates were locked and no one was answering the…read morephone. Apparently there is a lady living on the property that is suppose to open the gates. The impression I got from her was that she did not care if she was causing problems by not opening the gates on time. The owner is supposedly unreachable but after the police contact him I bet he'll be reachable. Also, this is not the first time I've gone there on the weekend and the gates have been locked. What ever you do don't do business with this company. Spend a little more to be sure that you can get to your storage when you need to, not when they feel like it.

two polite gentlemen came over and moved my 2br house into apartment, quick, efficient and did an…read moreamazing job handing all of my house hold goods. highly recommended!