The owners are fabulous and keep the place tidy! They are super easy to work with and I highly…read morerecommend if you are in need of storage. I have used them twice in twenty years and I can count on my storage unit to be safe and not worry. Friendly and well maintained!

People are amazing! I don't write reviews often, but I will…read moretake the time out for these guys! Very well priced with a very upbeat staff!

Very helpful, friendly staff honestly for the price this is definitely a good value the only…read moreproblem I see is not having 24 hour access as a regular consumer

Terrible. Rude, no help. Will never give them my business. The lady was very unfriendly.read more

My fiancée and I just rented our first storage unit here, and our experience was fantastic thanks…read moreto the manager, Corky. We ran into an unexpected couldn't-be-opened issue with a lock we brought ourselves, and what could have been a stressful situation turned into one of the best premium customer service experiences we've ever had. Corky was incredibly friendly, professional, and genuinely wanted to help us get everything taken care of. He made the whole process quick, easy, and completely stress-free. What really stood out was his attitude. He was patient, knowledgeable, and easy to talk to. We even shared some laughs while getting everything sorted out, which made an otherwise frustrating situation very enjoyable. Corky also looked so badass with the lock grinder too. It's rare to meet someone who is both highly professional and genuinely personable. Customer service like this is becoming harder to find, and Corky is a perfect example of how much one great employee can elevate an entire business. My father does a storage unit at a different location and has been having some complaints, but here, I have had no issues and now my father wants to come to My Storage at Jackson Creek. Because of him, we left feeling confident that we chose the right storage facility and that we're in good hands. The facility itself is well secured with cameras everywhere, super clean with a large open layout, super easy to set up a unit and get going, and is quick and efficient at high quality with handling anything regarding their customers. If management sees this, Corky absolutely deserves to be recognized. I had him prior to this incident when I was setting up the unit itself. Employees who care about their customers the way he does are a huge asset to any company. Thank you again for making our first experience such a positive one!

We have been renting three units at My Storage for three years, and it has been a great experience…read more Recently Corky went out of his way to help us as we prepare to move, he was a lifesaver! Thank you so much to him and the others at My Storage at Jackson Creek. We highly recommend their facility and staff!

The attendant is awesome!! I've only seen one guy at work on site, but he seems to be there all the…read moretime. Impeccable customer service! We were loading some stuff out in a u-haul. There was a lot of ice in front of our unit; before I could even ask he had already got the bucket of ice-melt and was headed over to spread it. On other occasions, he has walked over with bottled waters and offered to our group. I think the units are a little pricey and I recently received notice of a rate hike, but there is a customer bathroom on site which is extremely nice.

Impeccably clean property! Exceptional security! Great pricing! Outstanding customer service!read more

Do not give these people your money!! I was appalled by the nastiness of LORI who apparently is a…read moremanager, and her complete lack of professionalism in a business setting!! APPALLED! And the fact that she is trying to rob me with a multitude of ridiculous charges BEFORE a new month has even begun is WRONG!! Wrong , wrong, wrong!!! A "pre-lien" charge of nearly $100 dollars on something that is not even 30 days past due????? Thats good business! A premiere storage facility??? There are not even any lights anywhere once it is dark outside! If you go after dark.....bring your own flashlight!

DO NOT USE THIS HORRIFICALLY, UNPROFESSIONAL, GROSSLY NEGLIGENT STORAGE FACILITY!! They rent out…read morestorage units with severe water leakage problems while charging a fortune. I had professional movers store my items in this horrible place. When I recently started moving things out, very many boxes and some furniture items were severely damaged and completely ruined due to black mold from water getting into the unit. Boxes were completely soaked through & some even fell apart when moved. The owner actually griped at me saying their lease stated not to store "any heirlooms," etc. in their facility. She tried to use the excuse that the storage unit "is not climate controlled" when water being allowed to pour in and severely damage items has nothing whatsoever to do with that. Rather than apologize or do anything whatsoever to help me recover any loss, the highly unprofessional owner I spoke with started griping me out saying I signed a lease basically stating I'd be perfectly happy to rent a dump that didn't protect any of my belongings in any way, shape, or form! EVERYONE BEWARE: NO RENTER OR HOMEOWNER POLICY COVERS WATER DAMAGE DUE TO THE SEVERE NEGLECT ON BEHALF OF MWSS IN NOT TAKING CARE OF THEIR STORAGE UNITS!! The owners care ZERO whether anything of yours gets trashed from water damage which is THEIR FAULT. They also never answer their phone when you call, and you have to wait days for a return call. If you ever have an emergency, you're out of luck and they don't care in the slightest. I hope everyone who has this same awful experience with these uncaring, greedy, unprofessional, horrid owners of MWSS starts suing them and they lose their business and everything else as they deserve!

This storage is scamming their customers. Run for the hills. Whether they are complicit with the…read morerobbery of the units or replacing locks to cover up to not have to pay their insurance claims, either way, they are scamming their customers. Also note that security cameras were conveniently not "active" of our unit being robbed according to our police report. Our unit was broken into. The lock was replaced, the insurance the storage unit provides took 8 months to deny our claim due to no signs of forceable entry because of the lock being replaced. The insurance company is terrible that they provide called REPWEST. We sent emails every week with no response. We had over 50k worth of items stolen, and they are walking away Scott free. Hearbroken. Please do not use this facility.

Brianna helped set us up with our units. She is quick, professional, and extremely helpful. I am…read moreglad we found this storage facility!

I tried to have a 20 foot unit delivered and talked to the owner Jock. I was gathering information…read morefrom them and wanted to see if a unit could be delivered on a certain day. He replied" did you read my email"? I did and said I am looking to see if it would be possible to be delivered on that day. I sent him the information and asked again, if he could deliver on that day. He replied " It is not gonna work and I needed to get a different company." I would definitely not waste my time calling them.

The staff is incredibly kind and helpful. Steve remembered me by name and was always a pleasure to…read morework with. We kept our stuff in a storage unit there for over a year. Never had any issues and when we took our stuff out it was all in perfect condition. Very affordable for storage as well. Highly recommend!

Great service, reasonable rates, conveniently located and well run. They do a great job of…read morecommunicating with me. I am pleased to support a local small business and I highly recommended All About Outdoor Storage.

Excellent company that provides customer-centric service, which is a true rarity today. If you have…read morea need to rent a storage space for your vehicle, you can't go wrong with All About Outdoor Storage. We were very satisfied with their service and felt that our RV was well protected.