My experience at Aspen Dental has been absolutely horrible. The majority of the staff have…read moreunprofessional, nasty attitudes and get irritated easily by simply doing their job. It's disappointing to see how personal they take things when that has no place in a professional environment. Every patient deserves to feel welcomed, respected, and cared for -- but this office completely fails at that. Respect works both ways -- in order to receive it, you must also give it. Unfortunately, this staff doesn't seem to understand that. I had a root canal done on Tuesday, then called the next day (Wednesday) to ask if the dentist could also check my chipped tooth while completing my crown procedure on Thursday. That's when I found out my appointment had been canceled -- and not by me. I never canceled my crown appointment, and it makes absolutely no sense to cancel it when I just had a root canal. When I asked who canceled it, no one knew. The front desk lady showed zero care or concern and acted like the situation didn't matter. The level of unprofessionalism is shocking. On top of the poor attitudes, the cleanliness of this location is completely unacceptable. The rooms are filthy, the floors look like they haven't been mopped, and I honestly question if their tools and equipment are even being sanitized properly. For a dental office, this level of hygiene is disturbing and unsafe. I have decided to take my crown procedure elsewhere -- to a more professional dental office that actually values patients and maintains a clean, welcoming environment. Aspen Dental has completely lost my trust as a patient. Someone from the corporate or franchise office seriously needs to step in and take a hard look at this location. From the lack of professionalism to the poor sanitation and careless communication, this office is a mess. I would not recommend this Aspen Dental to anyone -- save yourself the headache and go somewhere that truly cares about your health and time. Make sure you double-check that Aspen Dental actually canceled your appointment if you no longer want any services from them. They'll tell you it's canceled, but in reality, they often don't follow through -- which feels sneaky, because it means they can still get paid for active appointments. I even have a recording of the manager confirming that my appointment was canceled, the refund amount that should appear in my account, and that I wouldn't be billed for anything else. So if they don't follow through and I end up getting an unexpected bill for a procedure I never even received, I'll be suing Aspen Dental!

TERRIBLE!!!! Don't even waste your time going here. They've cancelled my appt more times than I can…read morecount on my hand all because "we don't have a hygienist that day". Which is there reason every single time. How on earth do you never have a hygienist working at a dentist office. The 2 times I actually have been able to go they barely know what they are doing. A literal joke of a dentist office.

I just finished getting my front crown replaced here at Kingdom Family Dentistry. Dr. Swope and…read moreteam are wonderful.

Find another dentist this place is terrible they do not understand they don't listen and it's not a…read moreplace for anyone to go to unprofessional employees like Faye and there doctor's this place needs to go out of business.

I had All on 4 done after another place did my extractions and couldn't make a denture after an…read moreentire year. I've had nothing but success with them. I can eat anything I want and I can talk and smile again :) It's one of the best decisions I've ever made. I highly Recommend Clear Choice in West Chester.

I would not even give them a star! Please no one go there. It is a joke. My friend has a small…read moremouth and Dr Crume and his assistant said they don't even work on small mouths after they messed her up. No wonder they messed her up. He told her he doesn't know how anyone could clean her teeth because her mouth is so small. they should of never touched her if her mouth was to small. Its all about money. She has cried and cried over it. She is terrified of dentists and they told her before she had it done they would take good care of her and said they could do her implants and clearly they couldnt. They just want your money and don't care what it looks like. ClearChoice needs to fire that fool. He is rude and so does the other dentist with him now and the assistance's. If you have a small mouth don't go there.They mess her all up and tell her that you need to go to a cosmetic place for her mouth not being straight now and it wasn't before. She looks a lot older now then she did before she went. They are trying to kick her out and only give her half of her money back after she gives them their teeth back. That is bull. Everything they have put her threw and its going on 2 yrs, she should get all her money back and then some for stress and mental abuse. They lie to her all the time. They say one thing for the next appt. and they do something else. So they tried to get her to get her permanent ones when they were suppose to make her a new set of temps. they have her mouth all messed up. They are trying to give her permanent ones even know her teeth isn't right. Thats bs. He needs fired. the other female dentist did the bite test on her teeth and they weren't even touching and she is just as rude as him and she told her she is the professional and she knows what she is talking about. lol.. She has her on butt covered. They gang up on my friend. This time they came in with orders or else. Then Crume brought up a different material to use on her and she ask to tell them what it was or give her information on it and he refused to tell her what it was. If that isn't shady I don't know what is. Plus they have made her implants feel a lot of pressure on them and she told them and they acting like they didn't know what she was talking about like they were trying to bend them and she told them again and they said it was was because the switched the screws on them. She told them they were hurting her. I think they are trying to make them fail. They are ass holes. Please don't go there. From what she says she hardly never sees anyone in the waiting room but they always say they are booked. It took my friend a long time to decide to do this because of her fear of dentists. They make her look worse then before she got hers done. it isn't her fought they don't measure and center her teeth right. They are suppose to know how do do this or just can any dentist do this. Maybe there should be a law against this.

First, I needed a mouthguard because I have bruxism (grinding teeth at night) They sent a…read morediagnosis of TMJ which I do not have to my insurance company. Finally they corrected that to bruxism, which is covered by my insurance. I stupidly paid $844.00 before I even saw the dentist. They have overcharged me $779.00. The charge was for a night guard that I am required to pay 20% of the allowed amount of $325.02 that my insurance paid. My insurance company said what I owed was only $65.00 (the 20% of allowed amount of 325.02. I didn't know how much my allowed charge was because, get this, they have you pay before you even see a dentist! I have been fighting for my refund since February, 2026 and have only received $247.47 of the $779 which is owed me. If you go, refuse to pay upfront and check with your insurance company on how much to pay. They give you a receipt that shows no breakdown of costs. In all this, I told them to call the number on the back of my insurance card, but doesn't seem like they even did that. I have finally printed out my EOB plus other insurance papers. So, anyway I'm still fighting for the rest of my refund. The accounting lady also has a snotty attitude. If yo decide to go here, I hope you don't fall for their game as I did. I did like my dentist, Dr Khan.

I had a good experience with Dr. Khan and her staff. I had a cleaning one day and went back the…read morenext day and had 2 crowns put on. I plan on going back next week for 2 more. I initially had gone to the West Chester location, I did not have a good experience and my cleaning was mediocre at best. I felt like they were just trying to sell me services. I explained all that to Dr. Khan and she did my cleaning personally. I found that to be impressive. She also took the time to explain why I needed crowns to cover my very old silver fillings. I am thoroughly impressed with my new crowns, they feel natural and to have it all done in one day vs the olden days with a temporary and multiple appointments is icing on the cake.

This dentist is the greatest. He is warm and caring. I couldn't ask for a better dentist. He…read morejust called me at 7:45pm to see how my daughter was doing after a simple tooth extraction. I'm so glad our family found him!

A Fantastic Dentist. Truly - you should consider yourself FORTUNATE to be able to use these folks…read more Professional, Gentle, Kind, and Thorough. AND Very Reasonable cost for the level of service provided. I moved out of Ohio - Dr. Spletzer and Staff are one of the ONLY things I miss.

Had to have a major procedure for a serious abcess above a front tooth (apicoectomy!) and…read more Dr. Tom was gentle, reassuring, and thorough. AND, he didn't hurt me!

Recently my brother and grandmother were treated at Cincinnati Oral Surgeons aka Lamping and Lucas…read more Dr. Lucas was the provider they saw and he was great! My brother had his wisdom teeth removed. The surgery went smooth and his recovery was very fast with no complications. He is a little old to be having his wisdom teeth removed so Dr. Lucas had his work cut out for him but did an amazing job. After that great experience we also had Dr. Lucas remove some teeth my grandmother was having trouble with. Her regular dentist wanted her to keep 2 out of the 3 teeth but Dr. Lucas made the decision to remove them all and we are so happy with that. I believe keeping those 2 teeth would of caused her more problems and cost her more money in the future. All the staff at the office is very helpful, nice and welcoming. The billing is great and any questions you may have are answered quickly and accurately. Thank you so much to everyone in the office for the care and compassion shown to my family!

Be prepared to pay before the work is done. My elderly mother needed an extraction. They called me…read more(her contact person. I live out of state and she is in assisted living) and first asked if I was her mother! My mother is nearly 90. I said that I was her daughter. Then they told me they had her back in the chair, but couldn't do the work until payment was made. Not very friendly and seemed irritated that they had to call for the payment. So they do want the payment right then and there, prior to work being done. I found that unusual. I called back to see how things had gone (since she is elderly)and the girl said "it went ok. Your mother came in here with her driver who had her instructions." I already knew that part! They seemed annoyed with us. Not that friendly on the phone, but they do get the work done.

Best dentist I've ever had. Claiming, relaxing, matter of fact, and workmanship above most locals…read more Would highly recommend.

I've visited my fair share of dental offices. Dr. Phuoc Tran's West Chester Family Dentistry office…read moreblow everyone else out of the water. Firstly, the building is owned by Dr. Tran himself. Thus, the entire area is kept clean and pristine. The waiting room has a giant aquarium which takes up about half of the wall. It's a salt water tank with many fishes that'll remind you of Finding Nemo! (His kids had a hand in picking these out). Also, there's plenty of refreshments available to you on arrival. My personal favorite is to monopolize the keurig machine and snag a mocha flavored k-cup. The receptionists here are warm and happy. Always energetic, they seem genuinely interested in engaging in conversation. The dental hygienists are equally as fun, making a dreaded visit to the dentist not so bad. The chairs and TV themselves are new and up-to-date. I could easily fall asleep in one of those things while staring at the tv directly above me. Quite pleasant. Dr. Tran is amazing. He's very approachable and amiable. He's always engaged in his patients and is getting life updates. Note: if you want to get him riled up, challenge him to a table tennis match!