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    Michael J Berling, DMD

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    4 years ago

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    Pediatric Dental Garden

    Pediatric Dental Garden

    2.7(6 reviews)
    3.1 mi

    DO NOT GO HERE. Honestly it takes me a lot to leave a business a negative review. I have given…read morethis place 3 chances and today was the final straw. I have never been treated so rudely before from any dentist. My son has sensory issues orally. I had explained this many times before. He needed spacers put in. First, Dr Austin never called to tell me the spacers were in. The mold was done in November. They didn't call me until Feb. I explained he would need nitrous as he is anxious. They said he didn't need it. Well guess what? They couldn't put the spacers in because he was freaking out. He asked to see me and she said no it's against the rules I am not a dentist and my son said "yeah but she will help me relax" she said no. 10 min later she comes out frustrated telling me he won't allow her to put it in. I said the last dentist used laughing gas and got a spacer in she said NO that won't work. I said well it did before she said No. I asked what next steps were she said NONE. I asked if I paid for the spacer she said I would have to talk to billing and stormed off. She claims she has a lot of sensory kids. I call BS. The reason I gave one star is because of the billing woman and the front desk staff. They are nice and I am shocked that they still work there. But they are the saving grace of her practice. I would do your research and if your kid has any kind of sensory issues or challenges or fears around dentist she is not the one for you. There are plenty of others in the area that will work with you and not leave you high and dry.

    Experience was very pleasant. Son has autism and they handled him very well. I made sure I told…read morethem several times about my sons fears and they asked lots of questions and I feel they went out of their way to help him.. They were patient, nice and made both my kids feel comfortable. Daughter needs further work, and they were very helpful in helping me find the appropriate orthodontist for further treatment. Receptionist is not very friendly, doesn't seem like she wants to be there and when you work with kids you want them to feel welcomed and comfortable she's the first one you see when you come in the office and then last one you see when you leave. Everyone else was excellent. I would recommend this office. Great first visit.

    Bert Bathiany, DMD - Bert E. Bathiany IV, DMD

    Bert Bathiany, DMD

    3.3(4 reviews)
    5.1 mi

    I have NEVER received such rude service from a dentist in my life. My son who is 3 1/2 years old…read morehas visited the dentist every 6 months since he turned 1. He attends sees my family dentist at Cincinnati Dental Services, so he's not a stranger to the environment or process. However, during an incident at school he fell and injured his two front teeth a the top of his mouth. I was able to get him in to see our family dentist and after x-rays and 2 weeks of monitoring, they began to discolor and she recommended they be extracted by a pediatric dentist. In my effort to stay within my network, I traveled from West Chester to Florence after reviewing Dr. Bathiany's online reviews. The front office team and waiting room was average, at best. My wait was approximately 15 minutes, which was fine and upon being called to the back we were taken into an open office (no door, just walls on either side of us that basically served as spacers so there is no confidentiality). Although I explained when making my appointment the reason for my visit, the dental assistant was unaware of why I was there, nor did she have the x-rays. No problem, I had pictures of them and called my dentist office who promptly sent them forward. Dr. Bathiany eventually came over. 1st - He did not introduce himself to me, say hello, or ask the reason for my visit. 2nd - He immediately started speaking quite loudly which immediately made my son nervous (3 year olds are not the most trusting, especially in a clinical setting). 3rd - He picked up my file and loudly proclaimed, "An Aetna DMO???!!! You have the worst insurance out there!! ??" He was so loud that another patient's mother peaked her head around the wall to see what was going on. 4th - He asked my son to sit in the chair and started to raise and lean it back without explaining to hime what he was going to be doing, which really rubbed me the wrong way as my son was clearly agitated. He then expected me to hold him down, for the exam. Given that I brush my son's teeth daily, I knew they were discoloring, but he seemed determined to show me. When I said it wasn't necessary, he immediately got annoyed with me and began to test me on my knowledge about whether the teeth were loose or in tight. He then told me he didn't agree with extracting them. He wanted to do a pulpectomy. I disagreed as my son had an infection that was not going away which meant if it reached his permanent teeth, his adult smile would have been negatively impacted. 5th - Once we landed on extracting the teeth he told me that with my insurance being so bad, they would need a pre approval and that could take up to 4 weeks. That was in the beginning of October, and I have yet to receive follow up communication from Dr. Bathiany or his office personnel. I eventually had the service completed with Dr. Goodell at (http://www.outstandingdentalteam.com). I wish I had gone to her first as she provided an OUTSTANDING consult, took an x-ray, and extracted the teeth all in a single visit! Dr. Bathiany and team a little bit of kindness, dignity, professionalism = respect which goes a long way.

    The dentist has been great. His staff that work the front desk could seriously use some training on…read morecustomer service. I walked in today for my daughters appointment and not one of the four woman up front even acknowledged us while they all continued to laugh and talk about their personal business. None of them even made eye contact with me as I stood there. I signed my kid in on their clip board and walked myself into the waiting room.... no, "hello, hi, welcome, what's your child's name..."

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    Bert Bathiany, DMD - BATHIANY BERT E IV DMD

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    BATHIANY BERT E IV DMD

    David Rider, DMD - We are happy to introduce Dr. Kelty McLaurin as the newest addition to our office!

    David Rider, DMD

    3.1(7 reviews)
    5.2 mi

    Dr. Rider has been fantastic with my girl with sensory issues. She's no longer scared of the…read moredentist.

    My 16-month-old son had his first visit to the dentist today. He only has four teeth so I wasn't…read morequite sure what to expect, but I have to say it was a good experience overall. The waiting room is very kid-friendly, with kid-sized tables and chairs, books, a movie playing, and a separate little room with a couple of video game stations. We arrived ~10 minutes early and were seen pretty close to on time. The exam rooms are also definitely geared towards kids with a movie playing on a small monitor in the ceiling, kid-sized exam chairs, and fun art on the walls. Our hygienist was very friendly and connected really well with my son. She asked about our current dental routine and gave me a few suggestions. Dr. Rider came in pretty quickly after that and he was also great with my son and did a quick check in his mouth. No cleaning was performed--it was more of an "orientation" session almost. Overall, I was very happy with my first experience with a pediatric dentist. Going with four stars for now because I haven't seen the bill yet (I've been warned that pediatric dentistry is more expensive than adult) and they didn't actually do a cleaning so couldn't judge that experience. I'll update my review after our next visit.

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    David Rider, DMD - Meet our staff!

    Meet our staff!

    David Rider, DMD - Our office serves infants, children, teens and children with special health care needs in Highland Heights, KY

    Our office serves infants, children, teens and children with special health care needs in Highland Heights, KY

    David Rider, DMD - Our office serves infants, children, teens and children with special health care needs in Highland Heights, KY

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    Our office serves infants, children, teens and children with special health care needs in Highland Heights, KY

    Bert E Bathiany, DMD - Bert E. Bathiany IV, DMD

    Bert E Bathiany, DMD

    4.0(1 review)
    5.1 mi

    I like Dr.Bathiany, Not sure if he's still in the same practice in Ft Thomas. But the lady he had…read morein front was a B**ch! A lot of moms left because of her. I seen a mom come in with about 7 kids that got lost and was 10 mins late and she told her sorry we are booked and you'll have to reschedule. I couldn't believe it because I was the only one sitting in the waiting room. I hope he got rid of her. Other than that he's great.

    From the owner: Since opening for business in 1980, Bert E. Bathiany IV, DMD, has established a stellar reputation…read moreas an experienced and compassionate family dentist. Based in the heart of Fort Thomas, KY, this dental office focuses on providing the very best pediatric dental care in a warm, inviting atmosphere that is perfect for your little one. Bert E. Bathiany IV, DMD, knows how important it is to instill excellent dental care habits in your children. As a father of three, this family dentist believes in striking a balance between educating little ones and making sure they aren't afraid of climbing into the dental chair. Whether you're looking for routine teeth cleanings, mouth guards, orthodontics, or preventative pediatric dental care, he's ready and able to help your child achieve outstanding oral health and hygiene. Most importantly, Bert E. Bathiany IV, DMD, is a true family dentist who cares about the oral health of everyone, regardless of age. To ensure parents are also involved in the process, this practice goes beyond providing top-notch pediatric dental care. They also strive to educate both parents and children on dental hygiene and how to maintain a healthy mouth. Their flexible hours and hands-on approach within a comfortable, patient-friendly atmosphere makes them the perfect partner for helping your family maintain excellent teeth and gums...

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    Bert E Bathiany, DMD - BATHIANY BERT E IV DMD

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    BATHIANY BERT E IV DMD

    Seven Star Dental - Dr. Maria Bustamante

    Seven Star Dental

    4.2(40 reviews)
    3.2 miDowntown
    $$

    I really wanted to like this office. I went to her with an open mind and heart. She came up with a…read moreserious treatment plan that cost over 12,000 dollars out of pocket. Then wanted to start with a deep cleaning around 1400 dollars. I had the deep cleaning and 2 months later I have the same problem. They are not clear on their pricing and are a little shady. I thought the total was $1300 something and signed off. Turns out 2 months later they send a bill saying I'm behind 60 days on over for $450. They definitely are doing some kind of billing scam. Because I would NEVER agree to over 1700 dollars for a cleaning out of pocket. The $1300 was a fortune for me. Initially they sent me a bill that didn't even include all of my payments. I had to send them my bank checking account screen shots of all that I had paid. They showed me that I had only paid $ 100 and then another $576. But I had paid them three payments of $100, $576, and $350. They had given me a credit of 261.21 in discounts. So you can see why when I was charged the $350 on my cleaning day I was led to believe that was the total balance paid in full. Or why not ask for more money that day? I would have paid it then. Most I should owe is $95 dollars, but they are reporting that I owe about 450.00 still. They just bumped up the total price after I caught them not remembering my payment of $350 and it took them 2 months to get back to me about the billing error. So now it's not 1300 something that I agreed to , but 1732 that i agreed to. Very shady. They don't take my insurance either, which is why I paid out of pocket to treat an tooth abscess. I went to her for help , serious help to preserve my life. I'm out of a thousand dollars and I still have the same problem. I cried in the office and I'm crying now but mostly angry. I threw a thousand dollars away on nothing. So I'm certainly glad that I didn't take out a loan to pay her the 12,000 that she wanted to do more work. four crowns and 2 fill ins. Something aint right. My recommendation is to stay away from her offices if you are poor, working poor, middle class. She is only for the rich who can throw money away on overpriced services. She is definitely NOT a servant of the people or God. Wish I didnt have to warn you, but cuídense hermanas. take care sisters. رعاية الأخوات PS I hope her office doesnt break patient confidentiality too like it seems in their responses on here. We'll see. As a woman it reminded me of a car dealership or auto mechanics. I was prey.

    Absolutely run, don't walk away from this place! I am an employee of the federal government, and I…read morehave fantastic insurance. Turns out Sever Star doesn't take my insurance... which is completely fine. The problem is the scam they run to still get money from people. I called to make an appointment and gave them my insurance information over the phone. I showed up for my appointment, filled out MORE forms about my insure, and sat in the lobby for 15 mins. Then I took a 30 minute tour of the entire office, and shown all the equipment. During ALL OF THIS TIME no one informed me that they didn't take my insurance. Instead they sat me in an X-ray chair and proceeded to take films of my teeth. FINALLY, after they performed a task they could bill me for, they sat me down in a room to make future appointments and let me know in a fancy PowerPoint what the bill would be. So they clearly knew all along that they didn't take my insurance, but decided to troll me into services that I didn't need or request BEFORE telling me that I'd have to pay out of pocket. It's just a straight up scam, no other way around it. If you're already paying out of pocket and you don't mind overpaying, then there's definitely nothing wrong with Seven Star. I hope you enjoy your experience. However, if you DO have insurance... and would like to use it without being trolled and scammed out of your money then go find one of the other 1000 dentists in the area.

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    Seven Star Dental - Private Treatment Rooms

    Private Treatment Rooms

    Seven Star Dental - Scout Guide Event

    Scout Guide Event

    Seven Star Dental - Reception Area

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    Reception Area

    Michael J Berling, DMD - pediatric_dentists - Updated May 2026

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