Office is nice as are the employees- but - family member went for an initial visit due to insurance…read morecoverage issues. Sounds good right? Well on a first visit the work estimate was over $3000.00 that would be billed to insurance. Getting second opinion was a must and going back to the prior practice - no work is needed. The projected work of a crown would be for a back space of a tooth- not visible and not an issue. The other "need" also didn't exist. Actually the end result was that the proposed work would actually cause more problems down the road! Patient beware. How many of the other patients could experience a like issue. What about patients who would blindly trust and not get a second opinion.? Caution !

After being seen here, opted not to return due to racism/discrimination…read more I was seen here and I referred several other coworkers/friends here to be seen also due to the quick appt availability for an initial appt and they accepted our employers insurance(my referral to my coworkers/friends was before my initial visit). Showed up for initial visit and was informed that only X-rays and exam are done at initial visits, then a follow up visit would be scheduled to come back for cleaning/dental work if needed. Asked if X-rays that were recently done at previous dentist office could be used instead of having it repeated. Was told no, they have to do their own X-rays on new patients. At the end of my appt I was told that they are booked up for the next 6months and their protocol is to place pts on a waitlist and call to schedule them when an appt "opens up". They stated that appts open up several times a day and when they have an opening they will call people on the waitlist and offer them the open slot. They stated that the appt will usually be for that same day or the next day and that you have to make sure you answer when called or they will move on to the next person on the waitlist. I informed them that this did not seem feasible for someone who has to work, to be expected to wait by the phone everyday hoping for a call, and then to only give their job a couple hours notice or 1day notice for request off. Then they stated "we have openings everyday so if you miss the first opportunity, you'll still have plenty of other opportunities to get on the schedule, sometimes we can give you up to a 1-2week notice, I'll just make a note of your preference in your chart". This was NOT mentioned until the end of the appt and I was not ok with this. Still, I agreed because at this point I just went through about 20 X-rays, had my mouth violated with 2 different sets of hands/fingers, and paid my copay. (Many of my friends opted out of being seen here after hearing about my initial visit.) EVERY other person of COLOR that I referred(7+people) that still went to their appts, went through this same exact rigmarole. Didn't matter if they needed a cleaning or a cavity filled or a simple paint on fluoride treatment. This was the rigmarole. Then I was alerted by one friend, a Caucasian woman with the same exact insurance as me and the rest of the people of COLOR, that she went to her initial appt and had a completely different experience. Not only was she NEVER told about their "protocol".... This Caucasian woman had her X-rays, exam, and cleaning done in the same visit and was SCHEDULED for two days later to come back for her needed dental work. Then about a week later she needed a cap replaced(non emergency) and was SCHEDULED again for the following week at her time of choice. My caucasian friend wrote her appt down wrong and walked in a day late and was still seen with no wait. Meanwhile, I and the other 7 people of color were still not able to get in for a simple cleaning. This was not the only issues noted. This was just the biggest one for me. We are currently in contact with the Attorney General, Civil rights lawyers, and our insurance company. 0/10 I DO NOT recommend.

Ok so, the first review still holds for the most part…read more I had to have a root canal done because of the chipped tooth chipping almost right at the nerve. I'm a baby when it comes to pain.... I'll admit it. So I was not excited to have this procedure done. For the most part they did a good job. I wished I could have had something for the pain (as I said, I'm a wimp) but nothing. It took 2 visits to clear everything up as well. He talked about putting a crown on it, but never gave me specifics... Said we'd talk about it when I came in to get more work done. Um excuse me? I'm not planning on getting anymore work done! I have a calcium deficiency that acts up sometimes and makes my teeth weak in spots, but that passes and clears up. But he wanted to do "preventative" work on my teeth. No thank you. You can drill when there's a reason to drill. Thats my biggest problem. Is it so hard to find a dentist that doesn't want to just drill into your teeth?!

So, I broke up with my dentist of the past 10 years, in effort to establish a relationship and…read moresupport another local Mt. Washington Business. (Since starting our own business, we have tried to do this as much as possible, because we know how important it is.) I can't say enough good things about the practice. Dr. Steinmetz (and Sheri, who has been the Practice Manager for 28 years) are incredible and they're literally 2 minutes from my home and place of business. I was driving 40 minutes each way (what was I thinking) until Dr. Steinmetz popped into my business one day. Our entire family has switched over to using him. They treat adolescents and adults. They also do braces/invisalign. My significant other is undergoing ortho treatment and is seen every two weeks. I personally do not have dental insurance and know there are others out there in the same boat. They have a plan for $249, that includes 2 exams, 2 cleanings and all xrays. Just wanted to share my experience in case anyone is looking to make a change or establish care. They're very professional, efficient, affordable and conveniently located.

Watch your charges. I was over charged and they never notified me. I later went back for a…read morecleaning, and I then found out by accident that I had money on the Account. Today I had a cleaning, but I walked out, due to the billing issues ** DDS Mia Stone is great, ***

The receptionist double-billed me for my initial cleaning and $50 gum treatment...they've made NO…read moreATTEMPTS to reach me or refund their THEFT. I literally had to call my bank to reverse the unauthorized deduction and report them for Fraud & Theft. Dr. Stone is ABSOLUTELY AMAZING!!! Astute, personable, knowledgeable and efficient. Shame, really. They lost an EXCELLENT patient.

I went to Dentist Dr. Carrier for a Consultation, which was SO expensive. I waited for a while…read moreafter seated waited again for a while. Took X-rays. When he.first arrived I explained to him my issue with my bite which caused me to bite my tongue /cheeks. He seemed to be rushed and didn't listen well to the reasons I was there. He seemed distracted and finally tried to explain my dental issues again. He did it in a condescending way and I couldn't quite understand what he was saying. I asked him questions but he really didn't address them. Rather dismissive. I felt like he didn't quite know exactly how or what treatment was necessary. . (Don't DDS's have to attend "Continuing Education" ). I felt he was uninformed with newest techniques. He just didn't know how to treat my bite issues which I explained in length. I WOULD NOT recommend Dr. David D Carrier. Run, don't walk. He was condescending and made me feel humiliated for asking questions. Negative 0 stars

Dr. Carrier is professional, personable and does amazing work. My dental hygienist said that my…read morefront tooth crown (with implant) is the best she has ever seen! I get so many compliments on it. When it comes up, people say they weren't aware it is not my natural tooth. I highly recommend Dr Carrier.

I used to go here when my longtime dentist retired but I think I only lasted a couple appts because…read morethey were so pushy, sales-y and aggressive. A doctor should never be a salesman, but an advocate. I had gone in for a cleaning and asked if they could round off a tooth that was poking me.... 20 minutes later, the doctor had used a putty to reshape all of my teeth to tell me how much better veneers would look on me. They also apparently had to fill all these cavities I supposedly had. My doctor was appalled at how deep they drilled for a routine cavity and now I may have to get a root canal as a result. Truly the worst type of people that only want your money and that's it. Never would recommend as a dentist. Unrelated, but when calling them just now to reschedule an appt for my boss, Google lists two different numbers and their website has a third number. Shocker, all if the numbers lead to the same time with a menu to choose from. All choices lead to someone named Tristan and it goes straight to her voicemail without ringing and once you get to the end and are waiting for the beep to leave a message, the phones hang up on you. Every single time. Literally every time I learn something new about this dental group it's always bad. Don't waste your time, money, or sanity.

Terrible under new ownership since the Bells retired. Was fired as a patient by Dr. Joyce Crowe…read moreafter being a patient of Dr. Bell for over 20 years because I wouldn't agree to start a program of regular XRays. She said it is their standard of care despite it being inconsistent with the American Dental Association's own recommendation to only do so when symptomatic or clinically indicated. It seems to me they don't want to use scarce hygienist capacity for low margin patients, which if true would seem to be unethical.

I came here for the periodontal treatment, 1st appointment is mostly doctor evaluation, and then i…read morehad 2nd and 3rd appointment for deep cleaning. I was very unsure about what i will get from the periodontist, and i will need to come back for 4th appointment for another doctor evaluation after deep cleaning. The hygienist Jennifer is very nice, and patient. The doctor do not speak much, but seems experienced and efficient and very busy. The receptionist Barb is very nice and she said she has been worked for doctor Limardi for over 30 years! So far the experience with this office is good, i hope the doctor will have a plan for me after the 4th appointment.

Constantly rude, puts you down and yells at you for no reason at all. She needs to work on her…read morepeople skills or just retire if you're going to be rude to your patients and send them home crying. Being a doctor you're supposed to want the best for your patients even if you can't reach the aquired goal. Horrible not recommended!

My care was absolutely horrible. The lady used her fingers to push MY WIRE inside of MY BRACKET…read morewhich caused extreme discomfort within my care in the chair. She had a consistent attitude with me no matter what. Never gave me rubber bands, didn't give me information as to what was being done inside of my mouth and I was not comfortable with that and I was not okay with that. The lady at the front desk was also extremely disrespectful

We have been coming here for almost year. The staff is amazing and I have recommended them to…read moreseveral of my friends who need orthodontic services. It is always easy to get an appointment and I have never been kept waiting. They always get us right in and right out and always take the time to explain exactly where we are in the process and to explain our next steps. I wish I had known about this place when my older kids were in the braces phase.