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    Dental Development Center

    5.0 (2 reviews)
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    4 years ago

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    Pediatric Dental Garden

    Pediatric Dental Garden

    (6 reviews)

    DO NOT GO HERE. Honestly it takes me a lot to leave a business a negative review. I have given…read morethis place 3 chances and today was the final straw. I have never been treated so rudely before from any dentist. My son has sensory issues orally. I had explained this many times before. He needed spacers put in. First, Dr Austin never called to tell me the spacers were in. The mold was done in November. They didn't call me until Feb. I explained he would need nitrous as he is anxious. They said he didn't need it. Well guess what? They couldn't put the spacers in because he was freaking out. He asked to see me and she said no it's against the rules I am not a dentist and my son said "yeah but she will help me relax" she said no. 10 min later she comes out frustrated telling me he won't allow her to put it in. I said the last dentist used laughing gas and got a spacer in she said NO that won't work. I said well it did before she said No. I asked what next steps were she said NONE. I asked if I paid for the spacer she said I would have to talk to billing and stormed off. She claims she has a lot of sensory kids. I call BS. The reason I gave one star is because of the billing woman and the front desk staff. They are nice and I am shocked that they still work there. But they are the saving grace of her practice. I would do your research and if your kid has any kind of sensory issues or challenges or fears around dentist she is not the one for you. There are plenty of others in the area that will work with you and not leave you high and dry.

    Experience was very pleasant. Son has autism and they handled him very well. I made sure I told…read morethem several times about my sons fears and they asked lots of questions and I feel they went out of their way to help him.. They were patient, nice and made both my kids feel comfortable. Daughter needs further work, and they were very helpful in helping me find the appropriate orthodontist for further treatment. Receptionist is not very friendly, doesn't seem like she wants to be there and when you work with kids you want them to feel welcomed and comfortable she's the first one you see when you come in the office and then last one you see when you leave. Everyone else was excellent. I would recommend this office. Great first visit.

    Dental Center of Florence

    Dental Center of Florence

    (61 reviews)

    From scheduling to completing new denture fitting the same day.. Dr Laura Herfel and her staff were…read moreamazing. We lucked out to get a cancellation spot at 8 am and were taken back for her new patient appointment tbh 8:15. My 86 yo Mother had been having trouble with her dentures not fitting due to aging. The dental assistants and the physician were so pleasant to speak with and very gentle with their care. They let us know from the beginning they couldn't absolutely guarantee a same day denture, but they worked it out and had it done by end of day! Dr Herfel and staff, thank you again for still being the great place my Mom remembers visiting many years ago!

    I haven't worn my upper plate since i got it. They're terrible listeners when you tell them that it…read moredoesn't look right. Dentures are not supposed to push your upper lip out 1/2". You're not supposed to look like you are ready to build a dam with beavers either. The temporary plate fit and looked great. I told them i wanted the perm one exactly the same. They took the mold and then i looked like a buck tooth. They redid them and they weren't right. I tried to wear them but they're offset to the left. I told them and they basically told me we're done with you. I've been toothless for 4 years because i had to go on disability and I can't afford another one. I wouldn't send my worst enemy there. What's the bad part, I paid cash and this is how they treat a cash customer. i

    Dental Development Center - pediatric_dentists - Updated May 2026

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