Friendly, super-helpful. Deeply reliable. Extremely skilled and competent…read more Great customer care. I have relied on them for years: notary, copies, mailing packages. Pleasant and kind, great part of our community!

I went in to get a notary to sign paperwork for me. The desk agent was also the notary. She was…read morehelpful and signed all my papers needed. I realize they are in it to make money BUT all of the places I've gone for a notary after two pages gives a discount- not here. $15 a page regardless of the number.

Seriously the NICEST bunch of folks. We ended up getting a summer time mailbox here and as unused…read moreto small mailboxes as I am, they make everything super easy and smooth. I order a lot from Amazon and as most of their customers know... they use the largest boxes for the smallest of things. So I usually have to go in to get my packages. We've printed tons of promo/ad type things here too and everything has always turned out great and reasonably priced. It's nice to be able to do everything at one store. Even if some things are more expensive here vs the post office, the convenience of this place makes it worth it. Everyone is easy to work with, efficient and friendly. I can't say enough positive things about this place and its workers.

Awesome service. I was on vacation and had a house closing…read moreand had to sign paperwork and have all notarized. The staff was very helpful and friendly. Thank you!

This place is the best place for all shipping, copying, notary services! PO boxes too! Very…read moreefficient and friendly service

From the owner: We are a full service shipping center in Montrose Colorado. We do FedEx, UPS and USPS. We also rent…read moreUhaul trucks and have a full service movie rental.

I took a substantially large box into The Mail Room, just dropping off for UPS. The gentleman…read moretaking my box was very nice and respectful. I had called ahead of time to make sure they were a drop-off for UPS, he was very courteous on the phone too. I have also had them package items for me in the past with no issues. I would recommend this business to anyone.

Poor customer service. Agent unwilling to notarize 2 pages with no other customers in the place…read more "There's a sign on the door..." Business runs for the convenience of the staff, not to serve customers.

These folks are great. I called and arranged to have snow tire chains delivered there as my wife…read moreand I started our travel cross country and realized we needed chains. The seller screwed up. The UPS Store in Durango was great. They handled accepting the late package, applying my forwarded return to shipper label and shipped it off. Was all hassle free andd I got a full refund from the shipper. Thanks everyone at Store 3715!!

NOT A GOOD EXPERIENCE!!!! I needed to return an item, thought they had to scan the item before I…read morecould close it up in the box. They charged me $2.00 to tape the top of the box. I am a regular customer with UPS, and I thought this charge was RIDICULOUS! I will NOT be returning to this store!! Ironically, every other UPS store I've been to for service - in Texas & Arizona, all of the assistants have been very helpful in meeting my needs - actually over the top - very accommodating - but NOT this store. They need to take a class on CUSTOMER SERVICE!!!! I will NOT be going back here. I'll go 1000 miles to another store before I go back to this one!!! SAD!!!!!!

NEW OWNERS, NEW ATTITUDE!…read more A couple years ago I had a bad experience with the Mail Room, and never went back. Well I had to drop off a package quickly, and I have to say things have definitely changed. The staff is pleasant and greets you with a smile! I have dropped off packages a couple of times now, and even though they weren't making any money from me, they accepted them graciously. They have a really great and varied assortment of little gift items, and there is just a friendly, helpful feel to the place. Convenient for me, since it close to my grocery store. Would definitely continue to use their services for any UPS business!

Excellence in service and services! There's nothing like…read morehaving very smart, skilled, grounded, knowledgeable folks who are ready to get your job done. I'm grateful we have this business in town!