I've been dealing with some brutal back stiffness for the past three days, so I decided to book a…read moresports stretch massage at The NOW Massage in Montclair. It was, hands-down, the best massage I have received in decades. My therapist, Jennifer, was phenomenal. She used the exact right amount of pressure everywhere and checked all the boxes for what I needed. I never once felt uncomfortable; the entire session was a purely serene experience. Beyond the incredible bodywork, the boutique itself is stunning. The decor and atmosphere are fantastic, and they have soothing ocean waves playing in the background that instantly wash away your stress. I was so impressed that I became a member before leaving and plan on stopping by regularly. If you book a session here, do yourself a favor and ask for Jennifer!

First time there and will NOT be returning…read more Was only able to book a 50 mins deep tissue massage (that was the only option but I'm happy because wtf). This 50 mins included cupping. Everything including tip came out to 175. Absolutely overpriced. Massage was mediocre. So much so that I had to go to another massage place shortly thereafter (check out my reviews). Wouldn't return. It was not worth the drive there.

Started to regularly get facials leading up to my wedding and Becca was fantastic! She throughly…read moreexamined my skin and made recommendations for me. Even sent me home with mini samples to test out. Had an amazing facial and looking forward to my next visit. Highly recommend getting a facial here!

Detailed Account of Negligent Service Formal Complaint…read moreRegarding Negligent Eyebrow Waxing Service and Subsequent Skin Damage Service Performed: Eyebrow Shaping and Waxing Time of Service: April 2025, Esthetician: T. Result: Severe skin damage requiring immediate medical attention, resulting in prolonged physical and professional inconvenience. During the service, I experienced clear indications of improper technique and negligent care: Excessive Heat: The applied beeswax felt excessively hot, indicating an improper temperature setting. Aggressive Removal: The removal of the wax sheet by the esthetician was noticeably aggressive and forceful. Immediate Pain & Acknowledgment: Immediately after the wax removal, I informed the esthetician, Treasure, that the areas above and between my eyebrows were extremely painful. Negligent Aftercare: I questioned whether a proper post-wax cleanser (such as rubbing alcohol) had been used. Treasure confirmed that "No" such cleanser was applied. I was only advised to use a generic ointment and Vitamin E oil. Upon returning home, the painful area above and between my eyebrows became severely red and inflamed. I subsequently confirmed that the skin in these blotches-on both sides above the brow and between the brows-had been physically lifted and removed (skin abrasion/burn). Current State of Injury: The damaged area has progressed from red to pink and is now a noticeable brown/hyperpigmented color. Permanent Damage: The injury to the skin, particularly above the left eyebrow, remains visible even after two professional consultations, indicating permanent damage and a high risk of long-term scarring. Personal and Professional Impact: I have been forced to stay indoors and rigorously avoid all sun exposure to prevent further hyperpigmentation. This has caused significant personal and professional inconvenience, including the cancellation of scheduled appointments. Initial In-Person Follow-Up: I returned to the salon to show the extent of the damage. I spoke with an employee named Emily, who confirmed the owner / manager was unavailable. Broken Financial Commitment: The business owner promised in written format to reimburse all current and future dermatology visit fees related to this injury. However, the owner failed to follow through on this commitment, and all subsequent attempts to contact them regarding payment have been ignored. Lack of Response to Third Party: I filed a formal complaint with the Better Business Bureau (BBB), but the business owner did not respond to the inquiry at all, demonstrating a profound lack of professionalism and accountability. This incident reflects a severe lapse in professional standards, commitment, and customer care. I have suffered a painful and lasting physical injury, permanent damage to my left eyebrow, and significant inconvenience due to the negligence of the esthetician and the subsequent failure of the business owner to uphold their financial commitment and basic professional responsibility.

I have been to this location Woodhouse spa at least 6-8 times since moving to NJ 6 years ago and i…read morealways have a great experience! 10 out of 10 would always recommend. Customer service: excellent, they are able to accomadate adds on to spa packages and are up front about costs for everything. You are able to make reservations online which i havent done because i always prefer to chat with a real person. Ive done the couples massage which was nice, its in a big room thats basically conjoined so you arent too far from your bf or gf. Services: ive done swedish massages, facials and nail salon service which are all super relaxing. I'm not a big facial person but the technician is gentle and does minimal extractions (worse part but its very short). Most of the masseuses have all been great and you can tell they have some consistency with training which makes for a good expeeience. The salon is relaxing, the regular nail polish job is decent and usually get it with a spa package. Other amenities: they usually recommend items that were used during your services, the nail oil is great and only $2 lasting for along time! The relaxation room is nice with tea and light snacks. Parking is usually validated if you bring your parking deck ticket. Areas of improvement: I went to a woodhouse spa in Bethesda, MD which offered food during your spa services and also complementart champagne. I thought that was such a nice tough! Since there are so many local restaurants in the area you could partner with that would be an additional stream of income. I ordered my food while getting my pedicure at the MD location, i would love if this location was able to do something like this! I will return, from your Loyal patreon!

First time trying out the Woodspa-Montclair and had a good experience. Inside was clean and…read morecomfortable with spacious bathroom/changing rooms and even a full shower. They also had a quiet room where you can have tea and a few little snacks as well as spend some time there after your massage. We had a couples massage - husband had Julia and I had Shanyce. The experience was nice and relaxing and I liked that it was front first and then back. Shanyce was very professional, paid attention to areas of concerns and communicates instructions well. Husband and I agreed we both had a good experience but that next time we will most likely request for more pressure especially me for my "trouble areas". Checking in and out was seamless too and I appreciate they have homecare and treatment recommendations written on the cards they gave after checking out.

Excellent massage full hr paying attention to requested leg and shoulder massage excellent massageread more

The massage was OK, but they do a and like someone very aggressive and demanding .read more

Diana is a gifted masseuse, a great conversationalist, and creates an ideal environment for giving…read morea massage. I plan to return often.

I received a wonderful massage working on different areas of the body that needed work. Diana spent…read morethe time working on me and was very lovely and engaging. If I wanted a quiet massage, I could have received that, but I had a wonderful time talking to her. Depending on my schedule, I will be back.

Fantastic massage!! Clean, professional, courteous and quiet atmosphere. I almost didn't want to…read morelet people know, but had to write a review. I am pretty spoiled when it comes to massages. None ever live up to Mandara's massage. So, if I can't go for a spa day and just go elsewhere for a quick massage, I am usually underwhelmed. That's not the case here. I was really surprised how amazing the massage was!! The prices are very reasonable as well.

foot massage was ok but when we left the people twisted our arm by demanding more tip. for $60 I…read morewas giving $13 they demanded $20. not good never going there again

Put your right foot in and shake it all about... That's what it's all about…read more Wow, my feet are so happy I could dance! I have tried the foot massage, body work massage, combination of both and I have never been disappointed. The spa is clean. Prices are reasonable. The employees hardly speak english but who the heck wants to have a conversation during a massage!? My last masseuse new exactly where to focus. He hit all the right spots. I couldn't have been more pleased.

We was there . And actually, I am addicted to reflexology foot massage…read more And they are really know what they doing and also $34 They are doing 15 minutes each leg PLUS 15 Minute back massage ... It was really nice to get this service for this money. We will definitely come back again!

I work long hours in retail management and my poor feet have been paying the price for decades…read more Imagine my surprise and delight when finding this joint, I couldn't book a foot massage fast enough. What an amazing experience both times that I have gone. So peaceful and quiet in the room. The massage was so fabulous and the people that work here are all lovely and kind. They don't pressure you into upgrading services, you actually want to do so as you don't want your time to end. Cannot wait to book my next massage, am really looking forward to it.

Lovely staff... they did exactly what I asked for. The place was very clean and I felt comfortable…read more It was really a relaxing experience.

I booked a 60 min massage at the recommendation of my mother, who had been going to Elements for a…read morefew months. I have joint pain, and she thought a session would bring me relief. My masseuse was Jamie. She was so nice, and very attentive to what I needed. She asked if there were any specific pain points that she should be aware of, and if there were issues that I wanted her to address. She also checked in often about her pressure level and if I was comfortable overall, which was much appreciated. She even gave me tips and suggestions for at home pain management and relief to hold me over until my next session. When Jamie was done, I felt so much better! The pain I had when I first came in was gone. She focused on the problem areas that we spoke about, but still worked on all the usual spots expected in a full body massage. The establishment itself was very clean, nicely decorated and had a relaxing atmosphere. The staff were very kind and helpful the entire time. They made my self care day a wonderful one, and I decided to become a member so that I can do this once a month! It's a much needed service, and Elements Massage is a great and affordable place to go! I'm extremely happy with their services. Thank you so much!

I love being a member of Elements Massage in Nutley . Easy to make online appts . Studio is very…read morewelcoming and the girls behind the desk are awesome . I often use Anthony and he is amazing . Tried Andrew yesterday and was so happy with my experience . I will definitely be using him again . Left there very relaxed . Thanks everyone who makes it such a pleasant experience there . allison .