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    Monster Toyz

    1.0 (1 review)
    Closed 10:00 am - 4:00 pm

    Services - Monster Toyz

    Motorcycle repair

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    9 years ago

    Helpful 3
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    Love this 1
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    Xtreme Toyz - Apollo 125 cc four speeds with a clutch dirt bike.

    Xtreme Toyz

    (26 reviews)

    $$

    I brought my friend's brand new, fully functional Ice Bear Maddog Gen V scooter to Xtreme Toyz for…read morea basic carburetor install--a service they claimed to be capable of. I entrusted them with this scooter twice (April & June 2025), and both times were an absolute nightmare. Poor communication, negligent work, and alarming safety issues from start to finish. The shop held the scooter for weeks, never called with updates, and I had to show up in person just to get any answers. When I finally picked it up, it ran dangerously--revs spiked, the engine overheated, a part fell off during a test ride, and the choke was removed from the brand-new carb. The mechanic test-rode it aggressively, which caused catastrophic internal damage: the variator and rollers exploded, ripping the oil seal and CVT port, leaving a hole that now leaks oil continuously. The $95 deposit I paid wasn't deducted from the April bill. I was also charged $125 for "3rd-party" delivery--but they delivered it themselves in an Xtreme Toyz van. Upon inspecting the scooter, I found: A drywall screw in the CVT case Missing parts: taillight cover, gold cylinder head, ProBuild throttle cable, stator Oil leaks, stripped bolts, improper screws Throttle cable 25" too long, broken oil catch can, missing taillight cover Chopped-up wiring harness, scratched body, gasket not replaced The scooter was 100% functional before dropping it off. Now it's unsafe, leaking oil, and will require a new engine. I was charged nearly $1,400.00 in labor alone--and told never to return. Avoid this place at all costs!

    Saved our scooter! We found a 2007 Honda Peace in the barn The crew @ Xtreme Toyz knew how to get…read moreit running They were efficient and checked w/ us on expenses all along the way This was the best gift ever for my daughter

    Cycles 128 - Hoping to close on and ride this 2003 Honda VT600C Shadow VLX with under 5k miles off the lot today! Hoping it will be a good purchase.

    Cycles 128

    (106 reviews)

    I have purchased two brand new bikes in under a year from Cycles 128. The dealer was in my new…read morehometown, so I wanted to support them as well as capitalize on the convenience of their proximity to where I live. The first bike was a brand new 2017 Kawasaki Versys X, but it was at their sister dealership in Arlington (Cycles128 doesn't sell Kawasaki). My salesman at the time was Billy, and he was able to have the bike transferred from Arlington to Beverly for me, and I hadn't even put a deposit down on it. yet. This was based on a phone call I had made while on vacation in Costa Rica. Convenient! The whole process was easy, painless, and very relaxed. There was never any pressure or upselling, and it never felt predatory as vehicle sales so often are. Fast forward to just under a year later, and I decided to upgrade to a Suzuki VStrom 650. This time I had the great pleasure of dealing with Ellen Petrilli and Rick Brandano. Yet another chill, great experience. I told them right up front what I was looking for, and with that knowledge, they showed me other alternatives to consider but never discouraging me from my original goal. Their inventory is incredibly vast and a virtual candy store, and I was glad for the other options that were shown to me. I had my heart set on the VStrom, so we got down to business. Worth noting was a little hiccup on Suzuki's part, as their manufacturer website claimed that there were certain accessories included with the bike that tuned out not to be. Not a concern because Rick and C128 were on the case and miraculously got Suzuki to make good on their claim. They didn't have to do that, because most dealerships would predictably claim their hands were tied and just shrug it off. But not these guys. They totally prevailed and saved the day. That I will never forget. The numbers part of the operation was handled by Brad, with whom I had worked with on my prior purchase as well. Another great asset to the company. I now half-expect people to yell "Norm!" when I walk into the place now because I dealt with a lot of people and they're just a warm bunch. Just awesome.

    Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

    Moms

    Moms

    (2 reviews)

    Stopped by here to get my motorcycle inspected. They were very friendly and helpful. I like a place…read morethat acknowledges you when you walk in. I didn't pass the inspection because my front brake pads were completely wore out. The tech inspecting it showed me the problem. They don't carry brake pads for my bike since they are not a Triumph dealer, but gave me directions to the closest one.

    zero stars for this crappy dealership, go elsewhere!!! i called to check the availability of…read morerykers, the person confirmed they had one left and i expressed a strong interest in it, the person would not give me a quote on phone and instead made me wait close to an hour for one by email. i literally called her back after 25 plus minutes because it was taking so long, yet i sat and waited thinking i was going to the dealership to put the deal together once i knew what the otd price would be , and that this person wouldn't be scummy enough to sell it to someone else meanwhile. not to mention they try to charge 42 dollars for panels they have to install anyway as part of putting the bike together, rip off alert!! finally after almost an hour of wasting my valuable time the quote finally arrives in my email, not even a second later this woman is calling me telling me someone else just put a deposit on it! are you kidding, you waste an hour of my time making me wait for your email quote while you figure out how much bullshit you can charge me for to make more money for your greedy owners, and then turn around and sell it to someone else when you know i am interested? scum!! fyi all other dealerships i have looked into are about 500.00 cheaper then these rip of scum bags! the best part was the woman that called me actually had the odasity, to try and tell me she would call me when others came in, like i would actually give them my business after this!! unreal!!

    Monster Toyz - motorcyclerepair - Updated May 2026

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