After three visits to the showroom, I finally bought my dream bike. The staff never pressured me…read moreand answered all my questions with lots of patience. Jeff and Russ were very accommodating and I ended up buying a Roadmaster which I LOVE. My bike has gone in for service and Keith is extremely attentive and does top notch work. I couldn't be happier with my bike and keep going back to buy accessories and merchandise. I love the experience I've had at this dealership.

Russ was pretty great during the paperwork process. Cool guy and really personable.read more

Route 3A Motors has been servicing 2 of my bikes for years. Brian and Ryan are incredible Customer…read moreService guys who consistently raise the bar. If an issue comes up, they respond quickly to discuss what was found and my options to rectify things along with cost options. I've been riding for more than 40 years and have been disappointed by many places. I continue to return to their shop because of the service received. They are knowledgeable about all types of bikes and are a delight to work with. Thank you for. All you have done for not only me but the community at large.

Place is a complete rip off! Tried to buy a Can-Am riker 900 rally. It was like 11,000. They were…read moretrying to charge a setup fee it's USED! Try to tack on 2500 worth of extra charges The girl was rude. Ever since it was taken over by an ex Patriot place went downhill!!! Went and bought a way better machine a year newer at hooksett Motorsports. With more extras and way better. Do not go through them They are not like they used to be They suck now

My Triumph motorcycle badly needed new brake pads. They were out of stock but Tiffany and Doug (I…read morehope I got their names right) went out of their way to try to locate some for me. They were very friendly and helpful. I will definitely be back and plan on making this my go to place for Triumph parts and service. The place was very clean and well organized. Plenty of parking too.

If for some crazy reason you are thinking of doing business with Mario Marriotti and Middlessex…read morePowersports you best do your research (including calling the Chemlsford Police Dept.) and prepare to be ripped off. My experience with Middlesex Power Sports / Old Outboard Marina or what ever else Mario is calling himself now, was exactly the same as other reviews you will find on the web if not worse. Mario had my boat for no less than...wait for it...4 1/2 years (not months, years). During which time I stopped in many many times to check on its status. I had to stop in as Mario does not take or return calls. In fact most of the time you can't even leave a message as his message are full. Twice when I visited I found he had been evicted from his place and the boat along with most everything else was gone. Tracking him down to his new location was both time consuming and as anxiety packed as you can imagine. At one point he did have it finished (although not tested) and was delivering it too me only to have the back engine cover fly off on rt 495. Mario did not lock the cover down and it was caught by the wind and flew off. This was a truly rookie mistake that could have easily killed someone. This is a much longer story than I have time to write here but after all the pain, anguish and time, Mario ended stiffing me for $200....sigh. DO NOT LEAVE YOUR BOAT HERE AND ABSOLUTELY DO NOT PAY ANYTHING UP FRONT!

I wanted to trust Mario, but sadly he can best be described as a scam…read more He wanted 1/2 up front, fortunately I only gave him 1/4, because 6 months later I still have no engine back on my boat. He is great at providing excuses and stories of crazy circumstances. He will tell you that all the bad reviews are just crazy "liberal" customers that had unrealistic expectations. I read the other reviews and figured I'd give him a shot. Bad call. Don't make the same mistake.

I have purchased two brand new bikes in under a year from Cycles 128. The dealer was in my new…read morehometown, so I wanted to support them as well as capitalize on the convenience of their proximity to where I live. The first bike was a brand new 2017 Kawasaki Versys X, but it was at their sister dealership in Arlington (Cycles128 doesn't sell Kawasaki). My salesman at the time was Billy, and he was able to have the bike transferred from Arlington to Beverly for me, and I hadn't even put a deposit down on it. yet. This was based on a phone call I had made while on vacation in Costa Rica. Convenient! The whole process was easy, painless, and very relaxed. There was never any pressure or upselling, and it never felt predatory as vehicle sales so often are. Fast forward to just under a year later, and I decided to upgrade to a Suzuki VStrom 650. This time I had the great pleasure of dealing with Ellen Petrilli and Rick Brandano. Yet another chill, great experience. I told them right up front what I was looking for, and with that knowledge, they showed me other alternatives to consider but never discouraging me from my original goal. Their inventory is incredibly vast and a virtual candy store, and I was glad for the other options that were shown to me. I had my heart set on the VStrom, so we got down to business. Worth noting was a little hiccup on Suzuki's part, as their manufacturer website claimed that there were certain accessories included with the bike that tuned out not to be. Not a concern because Rick and C128 were on the case and miraculously got Suzuki to make good on their claim. They didn't have to do that, because most dealerships would predictably claim their hands were tied and just shrug it off. But not these guys. They totally prevailed and saved the day. That I will never forget. The numbers part of the operation was handled by Brad, with whom I had worked with on my prior purchase as well. Another great asset to the company. I now half-expect people to yell "Norm!" when I walk into the place now because I dealt with a lot of people and they're just a warm bunch. Just awesome.

Definitely hands down the worse place to get maintenance done. I dropped my jet ski off on a…read moreSaturday and picked it up on a Tuesday and looks like nothing was done to it. It was in the same spot where I dropped it off. I brought it home and had a buddy look at it and said the same thing. I do not recommend this place. Will definitely not go back.

I'm an older rider who couldn't deal with my HDs 650lbs. any longer. The sales folks talked me into…read morea Kawasaki Eliminator and I couldn't be happier. Also they gave me a fair trade in price.

Extremely rude staff. They were not welcoming what so ever and refused to answer our questions.read more

Very knowledgeable guy. Great machine work, quick turn around time. His method is superior against…read moreany other machine shop. Not to mention I locked my keys in my truck and he assisted me on his time to unlock my truck. 10/10 will be seeing him again.

From the owner: Advanced cylinder head resurfacing at affordable prices with fast turnaround. Flatness is key to…read moreproviding the optimal mating surface for both performance and reliability. Our typical flatness less than .001" over the ENTIRE surface of the cylinder head, end to end. This far exceeded OEM specs and traditional engine machine shops can't touch our tolerances. You want your cylinder head back in days, not weeks. With lapping, you never need to disassemble your head. Leave the valves, springs, plugs, cams & gears in place. Pull the head and bring it in. Trust the experts.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

The manager Harry is rude. Very snappy. He needs anger…read moremanagement and needs to talk with shop owner with common decency and respect. . I'm not asking or requesting that he articulate with velvet tongue but the condescending tone should be monitored especially when communicating with the public in his capacity as the manager of an automotive parts chains.

Went to AutoZone for some help with oil and a filter. Brett was quick to help. And he also called…read moreJiffy Lube down the street to get me right in for an oil change. I had no oil in my engine. He saved my car from some serious damage and he had a line of customers as well. Sometimes it's when people just go the extra mile for you. Would definitely recommend him, he is the commercial manager and he was helping the front.