Jerrica Tucker Au.D, office manager Charmain and technical staff are very nice and professional. I…read moreusually call the same day early morning for an afternoon appointment they're always willing to squeeze me in. This team is CAN DO attitude and with a smile. They always help make sure my hearing aids are well tuned and all components working properly. A couple of weeks ago I noticed my left hearing aid wasn't working properly Charmain had me bring in my aid right away no appointment needed, I got bad news that the unit had to go back to Oticon for repair Charmain made sure to expedite the unit via UPS I was kept informed of the status and was called a week later that it was ready. I didn't worry one second I know it will be resolved and I would be just fine Thank you so much for continuously providing executive level support!!! I recommend this audiologist office and staff to take care of you and your family

It took five doctors and two years to have an official diagnosis and talk of a treatment plan…read more Kristin was amazing and I just felt so at ease here. Definitely a 5/5, best place I've been to

Dr. Mike and the staff at this location of Livingston Hearing are the absolute best. They are…read morethoroughly professional but also friendly and always ready and willing to help. Each visit is like going to visit an old friend.

The BEST Staff and Doctor. We have used a closer Connect Hearing location but were over charged for…read moreservice. So we will drive 50 mile to get better service.

To hear or not to hear, if that is the question then Connect Hearing is the place for you. I…read morereceived my hearing devices yesterday I am super satisficed with them!!

I give this 1 star due to unethical practices of Audiology Hearing Aid Center in Euless. In…read moreDecember 2024 I had met my deductible and OOP, so my insurance paid 100% of the billed allowable for my hearing aids. My insurance EOB said I owed zero. Audiology Hearing Aid Center tried to collect the difference in the amount they billed and what the insurance paid. It's called balance billing the patient and not legal Fast forward to today. I lost one of my hearing aids so I pulled out my paperwork from Audiology Hearing Aid Center to see what the replacement warranty is. Per the written document from them, the warranty is 3 years for damage or loss and the deductible is $500. I spoke to another provider today and found out the actual deductible with Signia for loss of a hearing aid is $400; not $500 and the warranty is 4 years, not 3. If you have insurance, only agree to pay what your insurance says you owe.

My son needed his ears flushed after a trip to Florida with a lot of swimming. Appointment was…read moreeasy, care was professional and welcoming. He will definitely be visiting them again the next time his ears need it!

The service was just great. The audiologist was extremely helpful and I will be returning here…read moreagain.

New hearing aid owner as of Fall 2024. Having worked with this store and staff for about 7 months…read morefrom start to finish, I can say that each of the three staff members are a good team and seem to genuinely care about each of their patients and work hard to take care of them, whether it is a routine visit or a problem. Fabiola Carrillo runs a pretty efficient ship when it comes to scheduling, follow-up visits and reminder calls to help avoid missed appts or accomodating changes in schedule. She is also very helpful in the office and saves wait time by assisting with other tasks to get me on my way quickly. My primary specialist is Jacoby Tanner and he does a great job working out all the testing, configuration and calibration tweaking. They worked with my insurance and were able to get me a very high quality device. The office is clean, easy to locate and park at. As an ongoing hearing aid user, I look forward to years of service with this team.

My husband saw Dr. Railsback and Dr. Morgan for a 2nd opinion hearing loss assessment, and they…read morewere amazing doctors! Very professional, very friendly, and they listened thoroughly to him, and provided excellent treatment. We definitely recommend Texas ENT specialists!

Even though I didn't buy my hearing aids there, they provided professional service with a smile.read more

Advanced Hearing Aid Center has integrity! I have been having ear pain the past couple of days. It…read morestarted after I used a Qtip to clean my ears out and read online that it actually pushes the earwax in deeper. I was experincing pressure on my ear drums so gave them a call and they set me up with an appointment right away. When I went to my appointment they looked inside my ears and said they are perfectly clean. Turns out that my presure on my ear drum's was due to allergies, not earwax like I imagined. I am writing this review because it is so hard to find businesses that turn business away anymore. I had no reason to be there, I am young with great hearing and perfectly clean ears. They could have told me and sold me on just about anything because I was afraid I ruined my ears but they didn't try to do that. They were honest and let me know everything was alright and sent me out the door without charging me a penny because I didn't need any services from them. They could have easily put me on their ear cleaning water machine and charged me and I wouldn't know the difference. Now I'm not advocating to come here to get free checkups(if they do that Idk). Im just making the point that if you do have an actual ear problem that this is the place to go. They won't try to sell you extra stuff you don't need. They weren't after my money in this experience, I truly believe they are after making people better.

Third generation operated family business. I was well taken care, everything (including my…read morequestions) explained thoroughly. A glitch in my part was promptly resolved. If you like hanging at Costco or Walmart, this might not be for you. I came in as it had been 3-4 years since I've had an audio test, and I'm most certainly a boomer senior who wasn't told rifle fire and machinery noise was detrimental. The interaction was smooth and thorough, I ordered on the spot and am expecting my first ever set of hearing aids shortly.

I took my mother there to get hearing aids and they broke. The owner of the place wouldn't see her…read moreand kept cancelling her appointments. My mother couldn't hear because hers were broken so at this point it's an emergency situation. She paid him the insurance deductible and come to find out, he never submitted the insurance claim to begin with. When we asked for a refund, he shorted us 100 dollars on the claim money that he DIDN'T even submit to begin with. I highly recommend to steer clear of this disaster of a business. Terrible terrible place. Take your money elsewhere.

I came here on 06.09.2024 for an audiology exam to help me with the filing of a VA claim. Dr…read more Kehrwald gave me an incredibly high and concerned level of care. In the best way possible, she comes off as a true caregiver rather than a more clinical physician. She and her office assistant, Jenkyns, were very helpful with the collection of my paperwork and exam results for my VA process. They both were quick and responsive with communication both before and after my appointment. I would readily go back to her for any ear-related issues.

They returned my hearing aids for new one. My complaint was with the original owner of Elite and…read morenot with Elizabeth. She went above and beyond to remedy my problems.