The service was just great. The audiologist was extremely helpful and I will be returning here…read moreagain.

New hearing aid owner as of Fall 2024. Having worked with this store and staff for about 7 months…read morefrom start to finish, I can say that each of the three staff members are a good team and seem to genuinely care about each of their patients and work hard to take care of them, whether it is a routine visit or a problem. Fabiola Carrillo runs a pretty efficient ship when it comes to scheduling, follow-up visits and reminder calls to help avoid missed appts or accomodating changes in schedule. She is also very helpful in the office and saves wait time by assisting with other tasks to get me on my way quickly. My primary specialist is Jacoby Tanner and he does a great job working out all the testing, configuration and calibration tweaking. They worked with my insurance and were able to get me a very high quality device. The office is clean, easy to locate and park at. As an ongoing hearing aid user, I look forward to years of service with this team.

I needed to get fitted for new hearing aids. I did some minor research and saw that Ecoutez…read morehearing had some decent reviews. I called them and made an appointment. I am so grateful I chose this establishment. Dr. Grace Paddock was the most knowledgeable, professional and helpful hearing doctor I have ever experienced. She helped explain every single aspect of the newest technology available today. If I could give them more than 5 Stars, I definitely would. I don't give out a lot of reviews, but when I experience a business that goes well beyond even my high expectations, I feel that I need to let others know. Please give Dr. Paddock a try, you will be very happy you did.

very nice place. clean. had an appointment and was seen right on time. Dr is very friendly and…read moreprofessional. i highly recommend this business for your hearing aid/ hearing tests needs.

I wanted get hearing advise from a qualified doctor. Not just somebody at the mall or costco. And…read morethats what I got with Tara Wheeler. Hearing lose is frustrating but all my questions were answered. Maybe got too much information :).

The worst customer service ever! I would give it a zero if I could. If you are not prepared to…read morespend the maximum amount possible, forget the friendliness.

I have not experienced hearing loss that I am aware of but pushing 50 I felt the need to start a…read morebase line of my overall hearing. I chose Fonner Family Hearing because it was not a large / corporate company. And I was pleased with my choice. The office was intimate and the service was personal making me feel like they really cared about my hearing. Due to COVID-19 we unfortunately had to make some adjustments for our overall health safety but they remained professional and courteous. Very pleased with my visit. I will return when needed. Dana

The Arlington office appears a little run down from the outside, but when you enter you know this…read moreis a family business and you will be treated well. Very personal service. Good information. And they I really got the feeling that they cared. Very nice local people. I will continue going to see them for my hearing needs.

I give this 1 star due to unethical practices of Audiology Hearing Aid Center in Euless. In…read moreDecember 2024 I had met my deductible and OOP, so my insurance paid 100% of the billed allowable for my hearing aids. My insurance EOB said I owed zero. Audiology Hearing Aid Center tried to collect the difference in the amount they billed and what the insurance paid. It's called balance billing the patient and not legal Fast forward to today. I lost one of my hearing aids so I pulled out my paperwork from Audiology Hearing Aid Center to see what the replacement warranty is. Per the written document from them, the warranty is 3 years for damage or loss and the deductible is $500. I spoke to another provider today and found out the actual deductible with Signia for loss of a hearing aid is $400; not $500 and the warranty is 4 years, not 3. If you have insurance, only agree to pay what your insurance says you owe.

My son needed his ears flushed after a trip to Florida with a lot of swimming. Appointment was…read moreeasy, care was professional and welcoming. He will definitely be visiting them again the next time his ears need it!

My husband had an appointment here and the team was amazing. Dr Johnson was excellent. She…read moreexplained everything in depth to my wife and I. Jasmine at the front desk did an awesome job as well getting my husband set up for his initial appointment. I will say they are also very COVID cautious. Dr Johnson came out to our car to take our temp and they provided hand sanitizer once we entered the building. I highly recommend Audiology Associates to everyone!!!

They are excellent and I highly recommend them if you need hearing aids. Both Audiologists are very…read moreknowledgeable, very friendly and just plain good people. The two ladies in the office are also wonderful.

Third generation operated family business. I was well taken care, everything (including my…read morequestions) explained thoroughly. A glitch in my part was promptly resolved. If you like hanging at Costco or Walmart, this might not be for you. I came in as it had been 3-4 years since I've had an audio test, and I'm most certainly a boomer senior who wasn't told rifle fire and machinery noise was detrimental. The interaction was smooth and thorough, I ordered on the spot and am expecting my first ever set of hearing aids shortly.

Friendly, knowledgeable and extremely patient in explaining the course of care…read more Highly recommend this business.

I came here in August 2025 for a hearing test to determine if my hearing loss could be connected to…read moremy employment. Drs. Crawford and Washburn were extremely supportive, even with my being a new patient. The staff treated me professionally, and everyone had the "health care attitude" you want in a provider. Dr. Crawford administered my hearing test and really took the time to explain the process to me, as well as the results. I feel like she is new to being a doctor, but she did so well, I am sure she will have a brilliant career ahead of her.

I WOULD NEVER DO BUSINESS WITH THIS COMPANY. My sister-in-law purchased hearing aids from them a…read morebit back. She and her husband were pretty frustrated with the compay. When I was visiting, I found she couldn't sync one of her hearing aids to her phone. I called the business and they seem nice on the phone so I thought I'd give a try to see if they they could help. I told them we could only sync one of the two hearing aids and then went in to see if they could solve the situation. They told me it would be $40. This struck me as poor service for the very expensive product they provided but I decided it would be worth to make the hearing aids fully usefull. After 20 minutes they told me only one could be synced because she had lost one and replaced it (through the insurance she had paid for). They'd given her one that could not sync with the other. It strikes me that they had not fulfilled their contract at this point because they had not replaced the lost one with one that was as functional. In any case, though they had provided a faulty replacement product and couldn't help me they Informed me it was still their policy charge $40 for doing absolutely nothing to resolve problems with the faulty product they had provided.