I met with an audiologist for some intermittent hearing concerns and got a hearing exam. The…read moreaudiologist was caring, sweet, understanding of my concerns, and informational. She was younger, and about my age. I felt heard (lol) and the experience was warm and inviting. The office was clean and modern, but it's tucked way in the back! So keep driving to the building behind the dermatology building.

Family Hearing Practice and the owner, Alison Liberio, are the best! I had known I had a hearing…read moreproblem for a long time but put off going to an audiologist. I tried OTC hearing aids for a while, but they just didn't give me what I needed. When I finally got serious and started looking around, I decided on FHP in Flower Mound. My hearing loss was pretty severe as confirmed through testing. I bit the bullet, and all I can say is, after 3 years, it's one of the best investments I've ever made, and I haven't regretted it for a minute. If you think you might need hearing aids, don't put it off as I did and see for yourself. Family Hearing Practice in Flower Mound rocks!

I came here on 06.09.2024 for an audiology exam to help me with the filing of a VA claim. Dr…read more Kehrwald gave me an incredibly high and concerned level of care. In the best way possible, she comes off as a true caregiver rather than a more clinical physician. She and her office assistant, Jenkyns, were very helpful with the collection of my paperwork and exam results for my VA process. They both were quick and responsive with communication both before and after my appointment. I would readily go back to her for any ear-related issues.

They returned my hearing aids for new one. My complaint was with the original owner of Elite and…read morenot with Elizabeth. She went above and beyond to remedy my problems.

I needed to get fitted for new hearing aids. I did some minor research and saw that Ecoutez…read morehearing had some decent reviews. I called them and made an appointment. I am so grateful I chose this establishment. Dr. Grace Paddock was the most knowledgeable, professional and helpful hearing doctor I have ever experienced. She helped explain every single aspect of the newest technology available today. If I could give them more than 5 Stars, I definitely would. I don't give out a lot of reviews, but when I experience a business that goes well beyond even my high expectations, I feel that I need to let others know. Please give Dr. Paddock a try, you will be very happy you did.

very nice place. clean. had an appointment and was seen right on time. Dr is very friendly and…read moreprofessional. i highly recommend this business for your hearing aid/ hearing tests needs.

I wanted get hearing advise from a qualified doctor. Not just somebody at the mall or costco. And…read morethats what I got with Tara Wheeler. Hearing lose is frustrating but all my questions were answered. Maybe got too much information :).

The worst customer service ever! I would give it a zero if I could. If you are not prepared to…read morespend the maximum amount possible, forget the friendliness.

Jerrica Tucker Au.D, office manager Charmain and technical staff are very nice and professional. I…read moreusually call the same day early morning for an afternoon appointment they're always willing to squeeze me in. This team is CAN DO attitude and with a smile. They always help make sure my hearing aids are well tuned and all components working properly. A couple of weeks ago I noticed my left hearing aid wasn't working properly Charmain had me bring in my aid right away no appointment needed, I got bad news that the unit had to go back to Oticon for repair Charmain made sure to expedite the unit via UPS I was kept informed of the status and was called a week later that it was ready. I didn't worry one second I know it will be resolved and I would be just fine Thank you so much for continuously providing executive level support!!! I recommend this audiologist office and staff to take care of you and your family

It took five doctors and two years to have an official diagnosis and talk of a treatment plan…read more Kristin was amazing and I just felt so at ease here. Definitely a 5/5, best place I've been to

I have had severe tinnitus for 39 years and lately hyperacusis and hearing loss. Dr Land did a…read morethorough evaluation. Then, she set me up with a hearing aid that helps with tinnitus and hearing loss. She counselled me how to cope with tinnitus, which has helped! She also advised me how to reduce the hyperacusis! I can go places again! Dr Land has been very informed about these disorders, patient and caring. I drove far to her offices, due to her expertise in these disorders. I highly recommend her!!

The Hearing and Tinnitis Center is a family run practice. They were on schedule and courteous…read more Couldn't ask for more.

Had an appt. for my mother today and received a text from them that if I was more than 10 minutes…read morelate then they I would have to re-schedule. So we showed up 15 minutes EARLY. Signed in, and then proceeded to wait in the lobby for 47 minutes. Not a single person came to tell us what was going on. We're now 32 minutes past our appt. and sitting there like idiots waiting. But that's not the worst part. I sent an email to them to complain about this, and the owner comes back with excuses instead of an apology. When I pointed this out to her, she basically tells me that she doesn't want any further communication from me. Do yourselves a favor and go somewhere more professional. I don't know who this owner "Debbie" is, but I don't think she knows the first thing about customer service. I will take my business somewhere else. After many years of using them I don't forgive rudeness and such unprofessionalism. They don't deserve your money either, go somewhere else where you'll be treated more courteously.

New owners refused to conduct hearing tests as agreed upon when I bought my $5000 hearing aids from…read morethe old owner just over one year before. Had a 3 year warranty on the aids, including care for them. First year checkup, old owner did hearing check and no charge. Next year. New owner wants another $70(ish) for the hearing test. No thanks. They suck and can keep their service. They don't have the best interest of a customer in mind. Pretty sure it's industry standard to keep up with the patient and product for at least the warranty period. They failed.

Has not helped me. They come across as the hearing aides will get rid of your Tinnitus. In fact the…read moreringing is louder and worse than ever. I've had the aides for over a year and wear them constantly. Nothing helps Tinnitus. The staff is nice and caring at first, but then they don't contact you or check in to see how things are going. I've contacted them about how to get more rubber cones, no response. After $8000 for aides I'm finding out it's a rip off. Could have gone somewhere else for a whole lot less. So no I don't recommend them.

From the owner: Receive specialized treatment & therapy for tinnitus (chronic ringing or buzzing in the ears),…read morehearing loss and other symptoms such as hyperacusis (sensitivity to loud noises). Work with doctorate level audiologist, Dr. Beki Kellogg, and her clinical team to diagnose and improve your symptoms using modern treatment methods. Find Hope. Get Relief.

Dr. KoKeeney is friendly, helpful, professional, thorough, and easy to understand. Claire, 21, has…read moreDown Syndrome but easily understood Dr. KoKeeney who reassured her and built trust right away. Dr. KoKeeney created a plan of action that is helping Claire improve.

I really love Dr Ellen Ko-Keeney. She was thorough and her recommended treatment worked and started…read morefeeling better within days I had wasted 2 months at another dr whose treatment did not help at all. I would highly recommend her.