I met with an audiologist for some intermittent hearing concerns and got a hearing exam. The…read moreaudiologist was caring, sweet, understanding of my concerns, and informational. She was younger, and about my age. I felt heard (lol) and the experience was warm and inviting. The office was clean and modern, but it's tucked way in the back! So keep driving to the building behind the dermatology building.

Family Hearing Practice and the owner, Alison Liberio, are the best! I had known I had a hearing…read moreproblem for a long time but put off going to an audiologist. I tried OTC hearing aids for a while, but they just didn't give me what I needed. When I finally got serious and started looking around, I decided on FHP in Flower Mound. My hearing loss was pretty severe as confirmed through testing. I bit the bullet, and all I can say is, after 3 years, it's one of the best investments I've ever made, and I haven't regretted it for a minute. If you think you might need hearing aids, don't put it off as I did and see for yourself. Family Hearing Practice in Flower Mound rocks!

I came here in August 2025 for a hearing test to determine if my hearing loss could be connected to…read moremy employment. Drs. Crawford and Washburn were extremely supportive, even with my being a new patient. The staff treated me professionally, and everyone had the "health care attitude" you want in a provider. Dr. Crawford administered my hearing test and really took the time to explain the process to me, as well as the results. I feel like she is new to being a doctor, but she did so well, I am sure she will have a brilliant career ahead of her.

I WOULD NEVER DO BUSINESS WITH THIS COMPANY. My sister-in-law purchased hearing aids from them a…read morebit back. She and her husband were pretty frustrated with the compay. When I was visiting, I found she couldn't sync one of her hearing aids to her phone. I called the business and they seem nice on the phone so I thought I'd give a try to see if they they could help. I told them we could only sync one of the two hearing aids and then went in to see if they could solve the situation. They told me it would be $40. This struck me as poor service for the very expensive product they provided but I decided it would be worth to make the hearing aids fully usefull. After 20 minutes they told me only one could be synced because she had lost one and replaced it (through the insurance she had paid for). They'd given her one that could not sync with the other. It strikes me that they had not fulfilled their contract at this point because they had not replaced the lost one with one that was as functional. In any case, though they had provided a faulty replacement product and couldn't help me they Informed me it was still their policy charge $40 for doing absolutely nothing to resolve problems with the faulty product they had provided.

I came here on 06.09.2024 for an audiology exam to help me with the filing of a VA claim. Dr…read more Kehrwald gave me an incredibly high and concerned level of care. In the best way possible, she comes off as a true caregiver rather than a more clinical physician. She and her office assistant, Jenkyns, were very helpful with the collection of my paperwork and exam results for my VA process. They both were quick and responsive with communication both before and after my appointment. I would readily go back to her for any ear-related issues.

They returned my hearing aids for new one. My complaint was with the original owner of Elite and…read morenot with Elizabeth. She went above and beyond to remedy my problems.

THIEVES! Do not go to this place!!! They are thieves! Their website clearly states That they are…read morewilling to go and check your insurance to ensure that your insurance coverages your therapy. This is false. They assured me that my insurance did cover Therapy went ahead and charged my cc in full every time without first submitting it to my insurance. I also spoke to the billing department, all of which they had promised me that they would be returning the cost of the therapy sessions given the lack of transparency and the fact that all therapy was was playing around with my two-year-old son for a 30 minutes charging me $95 for these sessions. When I called back they recused themselves of ever saying that they would actually refund me the therapy sessions, and stated that it was my full responsibility to pay it because my insurance had now declined that therapy sessions. Those very same sessions that they had previously assured me that my insurance did cover. In addition they will charge you a $275 initial fee. I was told they didnt know what pricing would be u til they put it through insurance, thats false bc the. The billing dept told me the $275 is a minimum out-of-pocket expense because they charge your insurance almost $1000 for that first initial session. Told me this of course all after the fact. My son got nothing out of these sessions and I just dropped over $500 for literally nothing. This place is a joke and a lie and crooks!! This is not a Place that I recommend to anyone! save ur money, You're better off just playing Miss Rachel on TV for free. Also the pictures of this location on yelp is not the actual location.

Professional, personable, caring, thorough! I actually enjoyed this experience! Highly recommend!read more

I needed to get fitted for new hearing aids. I did some minor research and saw that Ecoutez…read morehearing had some decent reviews. I called them and made an appointment. I am so grateful I chose this establishment. Dr. Grace Paddock was the most knowledgeable, professional and helpful hearing doctor I have ever experienced. She helped explain every single aspect of the newest technology available today. If I could give them more than 5 Stars, I definitely would. I don't give out a lot of reviews, but when I experience a business that goes well beyond even my high expectations, I feel that I need to let others know. Please give Dr. Paddock a try, you will be very happy you did.

very nice place. clean. had an appointment and was seen right on time. Dr is very friendly and…read moreprofessional. i highly recommend this business for your hearing aid/ hearing tests needs.

Had an appt. for my mother today and received a text from them that if I was more than 10 minutes…read morelate then they I would have to re-schedule. So we showed up 15 minutes EARLY. Signed in, and then proceeded to wait in the lobby for 47 minutes. Not a single person came to tell us what was going on. We're now 32 minutes past our appt. and sitting there like idiots waiting. But that's not the worst part. I sent an email to them to complain about this, and the owner comes back with excuses instead of an apology. When I pointed this out to her, she basically tells me that she doesn't want any further communication from me. Do yourselves a favor and go somewhere more professional. I don't know who this owner "Debbie" is, but I don't think she knows the first thing about customer service. I will take my business somewhere else. After many years of using them I don't forgive rudeness and such unprofessionalism. They don't deserve your money either, go somewhere else where you'll be treated more courteously.

New owners refused to conduct hearing tests as agreed upon when I bought my $5000 hearing aids from…read morethe old owner just over one year before. Had a 3 year warranty on the aids, including care for them. First year checkup, old owner did hearing check and no charge. Next year. New owner wants another $70(ish) for the hearing test. No thanks. They suck and can keep their service. They don't have the best interest of a customer in mind. Pretty sure it's industry standard to keep up with the patient and product for at least the warranty period. They failed.

I have had severe tinnitus for 39 years and lately hyperacusis and hearing loss. Dr Land did a…read morethorough evaluation. Then, she set me up with a hearing aid that helps with tinnitus and hearing loss. She counselled me how to cope with tinnitus, which has helped! She also advised me how to reduce the hyperacusis! I can go places again! Dr Land has been very informed about these disorders, patient and caring. I drove far to her offices, due to her expertise in these disorders. I highly recommend her!!

The Hearing and Tinnitis Center is a family run practice. They were on schedule and courteous…read more Couldn't ask for more.

The staff is top notch and friendly and professional at all times…read more Dr and nurses are absolutely amazing and they take time to explain everything and answer questions in a way a lay person can understand

I saw Bramhall in the FM location a year ago. The audiologist was a wonderful young woman who was…read morecompetent, kind and stated that my hearing range was perfect. So when I went to see Bramhall, I explained the ringing in my ears, my severe dizziness that comes and goes and that many conversations seem muffled to me. I can hear them but not clearly enough to discern the actual words. He asked me why I had already had so many surgeries in my life and I explained that I carried my autistic child for many years bc I had to get things done and carrying him was what allowed me to take him out in public. Apparently that prompted him to give me his ENTIRE view of the Israel-Iran war. Um...... WHAT?!? I was SO confused. How was that relevant? So weird! He eventually picked a tiny flake of earwax out of my ear, said the vertigo should go away and gave me a solution to put in my ear when my earbuds make my ear canals itchy. That's it! Then charged me $210 for the 10 minute visit. I didn't write a review at the time bc I prefer to write only positive reviews. There's so much negativity in the world already. But it's a yr later and I am again looking for an ENT and his name came up. Not only no but helll no! Hopefully soon I'll be able to write a glowing review from an ENT who is professional, stable and provides results.

I made an appointment with Livingston Hearing Aid Center because I was unhappy with my provider who…read moreI had used for the last five year. After working with Dr. Brad for only two visits, I am delighted that I made the decission to give them a try and I could not have made a better move. Dr. Brad and his staff are efficient and they actually made me feel like I was part of the family. Everyone should be part of this experence. Dean

A week or so ago I got cards in the mail advertising "Open House" in Carrollton March 3rd, 4th, and…read more5th. At 3PM on March 3rd, I went there; no one visible inside but the receptionist. I said I was there for the open house, She said "you need to make an appointment" I showed her the cards, but she wasn't impressed. I'll take my business elsewhere.