Before scheduling, I specifically asked whether their treatment was habituation therapy because I…read moreunderstand there is currently no cure for tinnitus. The receptionist told me it was not, explaining that their treatment sent a signal to the brain to "correct the signal," which led me to believe it addressed the underlying problem. Based on that information, I booked two hotel nights, rearranged my schedule, and drove from Houston. Within 30 minutes of my consultation, the provider explained that the treatment is habituation therapy. I chose not to proceed and was still charged a $75 consultation fee. To anyone else struggling with tinnitus, I know how exhausting and isolating this journey can be. While everyone's situation is different, what has helped me the most has been addressing inflammation in my TMJ. I've had significant improvement using the BPC NP Wolverine Stack with GHK. I purchased my peptides from Patriot Chems because I found them affordable, but regardless of where you buy them, make sure they have independent third-party purity testing. Also, I recently had stem cell injections into my jaw joint, though I'm still waiting to see the full results. Had these done at Houston Regenerative Therapy in Houston, the only practice willing to inject into jaw. Lastly, I am using a therapy device called Alpha Stim from Heights of Health in Houston. This assists with strengthening Alpha brain waves, which are responsible for relaxing calm brain waves. Hope this provides transparency, clarification and help for all moving through this journey.

From the owner: Receive specialized treatment & therapy for tinnitus (chronic ringing or buzzing in the ears),…read morehearing loss and other symptoms such as hyperacusis (sensitivity to loud noises). Work with doctorate level audiologist, Dr. Beki Kellogg, and her clinical team to diagnose and improve your symptoms using modern treatment methods. Find Hope. Get Relief.

I came here on 06.09.2024 for an audiology exam to help me with the filing of a VA claim. Dr…read more Kehrwald gave me an incredibly high and concerned level of care. In the best way possible, she comes off as a true caregiver rather than a more clinical physician. She and her office assistant, Jenkyns, were very helpful with the collection of my paperwork and exam results for my VA process. They both were quick and responsive with communication both before and after my appointment. I would readily go back to her for any ear-related issues.

They returned my hearing aids for new one. My complaint was with the original owner of Elite and…read morenot with Elizabeth. She went above and beyond to remedy my problems.

Made appointment with a Dr, saw a knowledgeable NP but had a question about meds prescribed…read more Called 3 times to speak to her, phone was only answered once by VM. Left message but no return call after 48hours called back. Phone rang M for 32 mins before I hung up. Called back pushed new patient ext, still no answer for 27 mins, hung up. Going elsewhere

Staff did not enter my insurance information in correctly and then told me I did not send them the…read morecorrect insurance card, when in fact I did send them the correct insurance card and the proof is on their text messages. The woman was extremely rude by saying I did not sending the correct card. I told her to not say that I am lying and she said, when did I call you a liar? She gaslit me! Someone that is in charge of someone's money at a healthcare office should not be speaking to patients like this. And I can also attest to the fact that most people in this practice are not very warm and inviting. Won't be back.

Both the physician and the audiologist are knowledgeable and caring. My 94 year old mom and I both…read morereceived expert care in a kind environment.

I really liked Dr Mettman and the audiologist. The only reason I can't give this five stars is…read morebecause Dr Bryan insists on playing Fox News in the waiting room. I asked the receptionist if it could be changed to something benign - ESPN or HGTV. However I was told Dr Bryan insists they keep it on Fox.

Dr Casey fit me in for a hearing test same day. As this is my first ever hearing test and I was…read morepleased that she listened to my concerns and went over the results of the tests in her office before I left.

I tried the "on line" Jabra hearing aids (same as Costco) for three years and was never satisfied…read morebecause they didn't fit well or address my tinnitus and high frequency hearing loss. No matter how many adjustments or how much time I spent with their staff, I just couldn't get the help I needed. I was referred to Dr. Casey, an experienced and patient Audiologist who has the right diagnostic equipment and represents many different manufacturers. We settled on Oticon hearing aids to address both hearing loss and my tinnitus. After three months, the difference is amazing and so much better! Dr. Casey has helped fine tune the many adjustments that Oticon offers and for the first time in years, I can now hear clearly in all environments without the constant, distracting tinnitus. I can watch TV, go to busy restaurants with friends and still have peace and quiet at home just reading. I actually look forward to putting my hearing aids on in the morning and wearing all day!! Thanks to Dr Casey, the premium hearing aids I bought have significantly improved my life - and my wife's!! Proving yet again, you get what you pay for.

Miserable people. Never go. Meanest front desk lady at an appointment is crazy . Only place who can…read moreyou in fast cause the good doctors are busy

Had surgery here and clearly specified - on their own pre-op paperwork - the exact pharmacy…read more(address included) where my post-op pain medication should be sent. They still sent it to the wrong pharmacy. As a result, I was left in unnecessary pain immediately after surgery and unable to drive, forcing me to scramble and rely on a family member to drive an hour on short notice just to obtain medication that should have been ready. When I called the office for help, the medical assistant ("Katie") was dismissive, unhelpful, and took zero accountability for the mistake - not even an "I'm sorry". Instead of treating this like the post-operative medication error that it was, I was met with attitude and reluctance to assist. Dr. Christianson himself seems fine, but the office staff is clearly disorganized and indifferent to patient care. Sending pain medication to the wrong pharmacy after surgery is not a minor inconvenience -- it's a failure of basic medical administration. Patients should not have to suffer or beg for help because staff can't follow their own intake forms.

I definitely do not recommend, I had to wait months to be seen after two appointments were…read morecancelled, one was cancelled the day of after I had waited almost 2 months. I specifically went in to get a diagnosis letter written and never got the letter. I called several times just to get told they would check on the status of the letter and they never got back with me. I got the total run around from these guys.

The wait to see the Dr. is sleazy an hr. These days this is not acceptable with man other Dr.s to…read morechoose from. The staff does not respect your time.

I came here in August 2025 for a hearing test to determine if my hearing loss could be connected to…read moremy employment. Drs. Crawford and Washburn were extremely supportive, even with my being a new patient. The staff treated me professionally, and everyone had the "health care attitude" you want in a provider. Dr. Crawford administered my hearing test and really took the time to explain the process to me, as well as the results. I feel like she is new to being a doctor, but she did so well, I am sure she will have a brilliant career ahead of her.

I WOULD NEVER DO BUSINESS WITH THIS COMPANY. My sister-in-law purchased hearing aids from them a…read morebit back. She and her husband were pretty frustrated with the compay. When I was visiting, I found she couldn't sync one of her hearing aids to her phone. I called the business and they seem nice on the phone so I thought I'd give a try to see if they they could help. I told them we could only sync one of the two hearing aids and then went in to see if they could solve the situation. They told me it would be $40. This struck me as poor service for the very expensive product they provided but I decided it would be worth to make the hearing aids fully usefull. After 20 minutes they told me only one could be synced because she had lost one and replaced it (through the insurance she had paid for). They'd given her one that could not sync with the other. It strikes me that they had not fulfilled their contract at this point because they had not replaced the lost one with one that was as functional. In any case, though they had provided a faulty replacement product and couldn't help me they Informed me it was still their policy charge $40 for doing absolutely nothing to resolve problems with the faulty product they had provided.

I wanted get hearing advise from a qualified doctor. Not just somebody at the mall or costco. And…read morethats what I got with Tara Wheeler. Hearing lose is frustrating but all my questions were answered. Maybe got too much information :).

The worst customer service ever! I would give it a zero if I could. If you are not prepared to…read morespend the maximum amount possible, forget the friendliness.

I met with an audiologist for some intermittent hearing concerns and got a hearing exam. The…read moreaudiologist was caring, sweet, understanding of my concerns, and informational. She was younger, and about my age. I felt heard (lol) and the experience was warm and inviting. The office was clean and modern, but it's tucked way in the back! So keep driving to the building behind the dermatology building.

Really can't rave about the care and attention Dr O Leary provides. He is so patient, calm and full…read moreof knowledge. Highly recommend.