The staff here are very helpful and friendly…read more And, while you're shopping for your pooch, you can get his nails cute for only $10!

This place mainly specializes in pet food for almost any domestic pet. They also have a couple…read morewalls of toys, one of which is devoted to dogs while the other covers various other pets. If you have a finicky pet or want to find something that specifically complements their lifestyle, this is a good store to go to. They have a huge selection with moderate pricing for their food. They carry holistic food, national brands, supplements and healthy raw food blends. I received friendly service and the store seems to embrace pet fanatics, but not annoyingly so.

We love Masters 'n Dogs! I switched over to getting all my Dog and Cat supplies at Masters 'n Dogs…read more5 years ago. The knowledgeable and friendly staff are exceptional. I find that the store carries the best products at the best price. We always feel welcomed and taken care of when we stop in. It's my dog's favorite place!

What a great little shop for pet owners! I spent most of my time looking around here today -…read morethere's a TON to see, so I plan on going back sometime soon. The staff member I spoke to was really sweet and gave Finn a treat right away and scratched his belly - you can tell they love pets! Note - a tiny adorable little pup named Ernie darted at us when we came in, which I thought was super cute, but if you're dog isn't too friendly with others, beware.

ABSOLUTELY HORRIBLE!…read more Was coming here for years and it has gone downhill they are disorganized and not to be trusted with animals as they try and blame shift customers instead of owning up to their mistakes.

Don't know how good they are...didn't respond to email or phone call. Went to Purrdy Paws instead…read moreand thoroughly pleased with results.

Went into this store after a fun afternoon at the dog park and my pup loooved all the smells and…read moretoys. The lady (owner, I think?) was extremely helpful in picking out toys that are both fun and durable for my power chewer. One of the toys even came with a lifetime guarantee so that when (...and it will only be a matter of time with my determined doggo) he finally destroyed it, they will replace it with a new one. Nice selection, great service. I will definitely be back.

I first visited the store on the summer 2014 and I instantly fell in love with the store not only…read morethey carry everything you will ever need for your pets but they have the most amazing staff, they are super friendly and knowledgeable. They go out of their way for every single customer to find what they are looking for but most of all they believe and support rescue and that to me is the # 1 thing. They love their job and you can see that when you visit their store. Shannon the store manager is awesome; she is always ready to help you out.

They are very helpful and generous with their plants although they do get busy at times and you can…read morewait awhile before someone will be available to help you.

Tried to spend money in there twice at Carling location, staff are way too busy chatting to help…read morecustomer's. I went out of my way to shop independent, local store but they didn't want my money.

5 stars out of 5 for:…read more - I've passed by this business many times when I find myself in the Byward Market but only today did I go in because am in desperate need for new food for my picky senior small dog. And I am glad I made the trek during my lunch break. - Called in 1st before coming & friendly staff (thanks, M!) was already helpful over the phone. She even offered to set aside food samples for my dog to try. - When I got there, same friendly & knowledgeable staff already had paper bag ready for me to take, and I picked up some more items and was provided with more samples. - I was also told of their food guarantee - if my dog did not like it, I can take it back. - This 1st visit was so easy & fast for pick up! - My dog has tried one of the samples for dinner - and so far it's a hit. - It looks like we will be back. - Note: This place carries a load of Canada made food - frozen raw food and freeze dried, and dry and wet food. They also deliver for a certain amount of merchandise & for a small fee.

Cool little pet shop at the bottom of the condo complex on Murray Street. I've been in here a…read morebunch of times and they're always really friendly and really helpful. Bring in your pup and they'll hook them up with a snack! They have all kinds of foods including things in their fridge/freezer for cats and dogs. They also have a nice collection of accessories for your pets. If you're not sure what you want or what you're looking for then ask the staff as they're really helpful.

I was lucky of enough to offer one of the rescue kitties his forever home…read more The staff loved and cared for my sweet boy and even a year later I went in with my mom and they remembered him and asked about the cut in his ear. They also offered us great deals on food and supplies. It's been two years since we adopted our sweet boy and I am forever grateful for the part they played in his rescue.

I have been shopping there since they opened. I mainly purchase 15kg bags of kitty litter which I…read morethen put into my cart. In ten years they have offered to help me two, maybe three times. I am 65 in good health, with no infirmities, but that aside, helping customers with heavy goods should be SOP. It is not. The last time I was there a twenty something male watched me carry the bags to the counter, then watched as I loaded my cart. Just I was putting the last bag in the cart he asked, "Do you want a hand with that?" "Not at this point no." Other than that they are reasonably good and will answer questions. They also stopped taking cats for adoption. I asked why and was told, "It's too much trouble".

What a great pet shop! I came in with a bit of challenge but Casey & Jesse were quick to not only…read morefix the situation with something I hadn't considered but made it so affordable! Casey took her time to explain everything I needed to know and I am happy to say I welcoming some tiny colorful shrimps in my new little terarium. Would have loved to share photos. Highly uber recommend.

If you want to buy fish, or live plants avoid this place…read more Been testing them for over a year now, everything I purchase out of their tanks is diseased and infected including their plants. You want to buy dead or soon to be dead fish, get yours from this cesspool. Most of the staff are rude and entitled and do not fear any consequence for destroying their employers business. When you tell them you want to buy a fish, they hate it, seem bothered by the act of needing to catch a fish, and they will act rude to ensure you never come back as a fishkeeper. Their tanks are disgusting, they never clean the gravel, no wonder their entire rack system is infected and has been continuously for over a year. Save your money.