Kay is absolutely incredible. She is extremely knowledgeable, personable and informative. She is…read morevery down to earth and has such great energy that draws all dogs to her. She takes the time to learn about your unique dog and their needs as she accepts all behaviors, even reactive or nervous dogs. Kay discusses with the owners how they can best support their dog while getting groomed and encourages both the dog and owners throughout the experience. Not only is her process effective, but it is also fast, priced well and leaves everyone with a smile.

Kay does the most AMAZING work with my dog! My boy is not too much of a problem with getting his…read moreclaws clipped, but he's still recalcitrant enough that it was not a happy job. Plus, I wanted to know if the endless invited (and uninvited) advice about dogs and claws were myths or not. Kay blasted a number of myths right out of the water, and showed me how it's done! My boy was such a happy camper that I knew it didn't have to be a burden anymore, and I knew what to look for to prevent any mishaps. I highly recommend Kay. 100%! Thank you Kay!

Ren's Pets has amazing selection, big clean stores, wonderful staff and it's Canadian owned! I…read morereally appreciate how easy it is to shop there, find what I'm looking for, or just brows on a rainy day. And I can even bring my dog in to shop for his own treats:-)

I have been ordering dog food in big bags from them for quite a while. Just about every other order…read moresomething goes wrong. My store is the Barrhaven one, and they are VERY PLEASANT to work with to straighten things out. But this time I had to deal with Customer Service because the store could not help me. Well, let's just say I am not buying from them anymore. The order was filled twice, according to them that was my fault, and I have to carry it back to the store myself for a refund. Not a small task at my age, that's why I buy on line to begin with. So I cancelled my repeat order and that was fine with them.

The staff here are very helpful and friendly…read more And, while you're shopping for your pooch, you can get his nails cute for only $10!

This place mainly specializes in pet food for almost any domestic pet. They also have a couple…read morewalls of toys, one of which is devoted to dogs while the other covers various other pets. If you have a finicky pet or want to find something that specifically complements their lifestyle, this is a good store to go to. They have a huge selection with moderate pricing for their food. They carry holistic food, national brands, supplements and healthy raw food blends. I received friendly service and the store seems to embrace pet fanatics, but not annoyingly so.

I was really nervous coming here as I had previously been bringing my furbaby elsewhere for the…read morepast 8 years. My mom had made the appointment and since it's much closer to home, I decided to check it out. Upon entry, it's nice to see that it's a nicely sized store- not too big or too small, just right...and there are two cats that kinda roam free and hang out (aka they nap at the front and chill). I think it was a good indication that it's not a chaotic place since animals can be really sensitive to that kinda thing. When I met the groomer, I explained my crazy and over protective pet parent concerns, and they listened attentively and helped to ease my mind. Gizmo was very excitable but he didn't seem nervous- that also reassured me because I cared more about his experience than my own. The grooming process took between 2.5-3 hours, which I think has been pretty standard in my experience. Gizmo smelled and looked amazing when he was done, freshly groomed puppies are my favourite! The price point isn't bad, either. I was worried it would cost more than my previous spot (PetSmart) but in the end came up about 10-15 dollars less. Amazing! Gizmo seems really happy, so I'm sure we will be back again for his next grooming. Kudos!

ABSOLUTELY HORRIBLE!…read more Was coming here for years and it has gone downhill they are disorganized and not to be trusted with animals as they try and blame shift customers instead of owning up to their mistakes.

We love Masters 'n Dogs! I switched over to getting all my Dog and Cat supplies at Masters 'n Dogs…read more5 years ago. The knowledgeable and friendly staff are exceptional. I find that the store carries the best products at the best price. We always feel welcomed and taken care of when we stop in. It's my dog's favorite place!

What a great little shop for pet owners! I spent most of my time looking around here today -…read morethere's a TON to see, so I plan on going back sometime soon. The staff member I spoke to was really sweet and gave Finn a treat right away and scratched his belly - you can tell they love pets! Note - a tiny adorable little pup named Ernie darted at us when we came in, which I thought was super cute, but if you're dog isn't too friendly with others, beware.

They did an excellent job with my two year-old border collie. She never gone to a professional…read morebefore and she was excellent. I like the fact that she was alone in the back so she's not distracted by other animals. I will definitely call them again soon.

BWD was highly recommended to me by the folks at Pet Circus on Bank St. I have a senior dog and the…read moreBWD team have been absolutely wonderful with her. Not to mention the convenience of having BWD come to me via their mobile grooming van. Great business, great employees, great service!

Very friendly knowledgable staff! You could spend hours…read morelooking around they have a wonderful selection of products for dogs. Staff answers all your questions. I use to shop at the 1st store in the West end. I was so happy when they opened another store.

I have always been a fan of the Carling location so when I discovered they were opening up a…read morelocation five minutes from where I live in Orleans, I was thrilled! Orleans has really needed a pet store like them with their great knowledge, range of products and fantastic service. I have stopped in at this location a couple times to pick up Fromm food for my dog, and every time the service is always with a smile, happy to help and they people in the store are always in a good mood also (presumably because they are getting good service). This location is definitely a great addition to Orleans! You get high quality pet products and a staff that is very knowledgeable and happy to recommend products based on your pets needs or wants.

Order from this website over 45 days ago. Never delivered the items, never responded to emails or…read morephone. No way to get a refund. They close their Facebook, instagram and website inbetween so its hard to report them for scam.

Staff is really nice here. Great location with lots of parking. Right beside the Lone Star…read more It's newer. Fresh and clean. Very dog friendly. Unfortunately, they don't have what my pet eats and the prices are u believably high. But.. the quality is amazing and if you can afford it, awesome! Lots of Canadian product. I like to support them so I do recommend them. I have bought cans from here before and a box of raw food. My dog wouldn't go for them unfortunately but they will be donated as I cannot stand returning things. Even though it's ok to.... I just don't. A cool place to visit with your pet. A treat may be offered and there are pup cookies displayed nicely up front.