Kay is absolutely incredible. She is extremely knowledgeable, personable and informative. She is…read morevery down to earth and has such great energy that draws all dogs to her. She takes the time to learn about your unique dog and their needs as she accepts all behaviors, even reactive or nervous dogs. Kay discusses with the owners how they can best support their dog while getting groomed and encourages both the dog and owners throughout the experience. Not only is her process effective, but it is also fast, priced well and leaves everyone with a smile.

Kay does the most AMAZING work with my dog! My boy is not too much of a problem with getting his…read moreclaws clipped, but he's still recalcitrant enough that it was not a happy job. Plus, I wanted to know if the endless invited (and uninvited) advice about dogs and claws were myths or not. Kay blasted a number of myths right out of the water, and showed me how it's done! My boy was such a happy camper that I knew it didn't have to be a burden anymore, and I knew what to look for to prevent any mishaps. I highly recommend Kay. 100%! Thank you Kay!

Petsmart grooming My dog Max was there a week a ago and he has a groomer - Jesse took care of him…read moreand I am so impressed. He cut my dog's nails and they are prefect (my dog hates his nails cut) and his ears are so clean. Thank you for good work :)

I have been to this Petsmart several times for grooming and each time they do a great job. I have…read morea Bichon and each time his hair looks great. I have also made food purchases here and have been pleased. I would not rely on their walk in services though. I have tried to go several times for a nail trim between grooming appointments and each time they tell me they are too busy. I stopped even going and go somewhere else now as it was a waste of time to stop by each time. Maybe they should take this service off of their list if they never have time? Just a thought. Overall I have been pleased though and will go back.

I cannot begin to tell you how great this place is. The know their stuff. And basically I do…read morebelieve they are kind people. My dog is a special needs dog as she was hit by a car in 2013. She has "issues". But she has no "issues" coming here. She trots right in and gets snuggles and cuddles and forgets we even exist. Lol Their work is amazing. Marley is a Silky/Yorkie Terrier, so thats already a labour intensive job. And we don't like her Yorkie'd up, more just a hair cut. So I know they can do Yorkie; they can also just do a cut without any deviation from what we want. So comfortable dog, great do, local to me, friendly people and a reasonable price. I couldn't really ask for anything more!

After a very bad experience with Pet Smart, I decided to try out my friendly neighbourhood groomer,…read moreand I must say, I was nervous for no reason. My pet needed a major because of all the matting and the groomer explained to me exactly what look I can expect after the session. So no surprises, which I'm all for when it comes to grooming. I would definitely be coming back.

I took Daisy my 7 months old Multipoo to be groomed. I asked to leave the hair 1 inch height. When…read morei picked her up I did not recognize her. They have shaved her body almost to the skin. Her legs were spot lower and other parts higher. I could have done a better job. They should have better groomers. I am looking for a better place to take Daisy.

We have three dogs of various sizes and have had them all groomed twice now at Completely Mutts…read more Each dog requires specific instructions and the groomers have done a GREAT JOB. We will be returning for a third time and every time going forward. There is no better recommendation than that.

The dog baths are awesome here and don't kill my back. Store…read moreis very clean. Staff, super helpful and nice. Xmas music was nice! My dog loves it in here and yanks me around to check out all her fave things! Great selection on product. Expensive, yes and prices keep going up so Leya today on her birthday, got a duck chew stick and an Advent calendar! Plus, her bath. A quick way to spend $50... But.. I adore my dog.

1st time there, and it was a wonderful experience for both me and my senior furbaby. Martini took…read moreher time and understood the special needs that our girl required. we are happy to have found this spot, We shall be returning for a full on spa day. Thanks for making this a trauma free visit.

We have been taking our dog to Furry Friends for years now and can confidently say this is a…read morefantastic business that offers a great service. The staff are friendly and knowledgeable, the service is professional and always exactly aligned with the instructions we provide. We have a now senior dog, and we have such peace of mind knowing our pup is well looked after and cared for. Would highly recommend!

Took my Jack Russell here in early Dec for a hand stripping He was done on time , 3 hours, and…read morelooked fantastic. They did a great job on him.

Awesome staff... Great customers... Friendly and holding…read moreonto cute dogs! I had mine with me today and we went to get her a new collar tag from the cool machine as her other one is worn. Tyler was really helpful and went above and beyond. Prices are what they are but lots of clearance areas. Store was clean and inviting if not really bright inside! No kitties today but l saw lots of fish, birds, guinea pigs... I just love adding an outing like this with my dog after our hike. Sunday is her day!

Bad Experience:…read more What was supposed to be a fun day for my son and choosing his first pet hampster today with the money he saved turned out to be a very bad experience. We went into the PetSmart in Kanata on his school break, we spoke to the associate Brianna about purchasing a dwarf hamster because my daughter bought one the previous week she informed us that they can't live together in the same cage. I said ok and asked some more questions, she then told me I would need to buy its own cage and she told me their cages ranged from $80-$100 I went to look at them, but then decided to check another stores website and I found a kit for $40. I went back to Brianna and told her we wanted to purchase the hampster and we were going to get the cage on the way home and she said NO, go do your shopping and come back. I told her that would not work for us because I needed to stop on my way home because my son needs to get back for his school. She said NO again and that was my only option. We ended up leaving and at this point my son was crying and I did not want to purchase from PetSmart but he was so upset that I decided to drive him home, go out by the cage then return back to buy it. Again I got Brianna and she was very rude asking my over and over did you buy a cage, I eventually responded back yes as I was signing my paperwork. First things first my son's experience was ruined because I ended up having to chose the hampster & secondly the treatment I received because I would not purchase the cage from her was unacceptable. Very upset mom

Being new to the area I turned to yelp for assistance in finding a vet. There was no reviews for…read morethis vet at the time so I took the chance and in happy I did. The staff is very nice and with only two vets on staff you get a personable experience. The vets are very informative and don't try to up sell unnecessary things . You get the feeling that they honestly care for the well being of your pet. Overall very happy with their service

The care at Fisher Glen continues to be excellent. They truly care about our dog, and always make…read morecareful recommendations that account for her age, habits and behaviour. The staff are efficient, pleasant and professional. We couldn't be happier with Fisher Glen Animal Hospital.