Kay is absolutely incredible. She is extremely knowledgeable, personable and informative. She is…read morevery down to earth and has such great energy that draws all dogs to her. She takes the time to learn about your unique dog and their needs as she accepts all behaviors, even reactive or nervous dogs. Kay discusses with the owners how they can best support their dog while getting groomed and encourages both the dog and owners throughout the experience. Not only is her process effective, but it is also fast, priced well and leaves everyone with a smile.

Kay does the most AMAZING work with my dog! My boy is not too much of a problem with getting his…read moreclaws clipped, but he's still recalcitrant enough that it was not a happy job. Plus, I wanted to know if the endless invited (and uninvited) advice about dogs and claws were myths or not. Kay blasted a number of myths right out of the water, and showed me how it's done! My boy was such a happy camper that I knew it didn't have to be a burden anymore, and I knew what to look for to prevent any mishaps. I highly recommend Kay. 100%! Thank you Kay!

Max, my golden doodle had been groomed by Barkhaven 4 times now. This time, his coat was very long…read moreand really matted. The groomer had to shave him closer and he looks fantastic. The thing that has continually impressed me is the level of professionalism and genuine care they provide. Great organization!!

I was 15 mins late for an appointment due to an accident on the 416. I got a phone text just…read morebefore I walked in that my appointment was cancelled due to being a no-show. I told the person at the cash that I was there and she said sorry the appt is cancelled... I said but I am only 15 mins late and my appt is for 3 hours. She asked the groomer and she declined. Said she didnt have the time now. I asked if they could simply bath the dog and clip the nails without cutting the hair. They said no but If I would have to pay for the appt anyway because I did not show up on time. I paid almost 100.00 for nothing. I can see losing the apt. but why would I have to pay for the spot when it was obviously filled by a walk in? Crazy. Never going there. Would never recommend them.

Staff are very kinda, and they gave my dog the best haircut she has ever had. I'm extremely…read moregrateful for their service. I never leave reviews but this place deserves one.

Fabulous care of my dog. Great business and nice to support a local shop. Prices are reasonable and…read moreI will be back!

They did a okay job grooming my cat-- the one time I let them. My vet did a much better job, which…read moreis ironic since they are not experts in grooming of any kind. I didn't appreciate the attitude from the employees. They acted like my cat tried to murder them (I am confused- what cat actually likes to be groomed? shouldn't you expect some resistance? isn't this why you wear protection to your shoulders almost?). I would suggest approaching it differently when you refuse to have animals back in your studio. Maybe take a more kind approach instead of acting like I own a cat from hell?? Or here is a thought, if a veterinarian urges you to mildly sedate the cat while getting them groomed, you should probably follow VETERINARIAN SUGGESTIONS, considering you are NOT a veterinarian and they certainly know what is best for the cats health and overall happiness. I would also suggest adjusting the tone in the voicemails you leave customers. The voicemail I received from you was enough to ensure I never recommend you or use your services again. The tone was very aggressive and continuously touched upon the fact that you had " told me to do this service once a month". Try understanding that not all customers have the schedule or funds to bring a CAT in once a month for services- this does not make us a bad owner, by any means. Most peoples routines consist of simply BRUSHING their cat only. Though I appreciate your suggestions to keep my cats coat healthy, I do NOT appreciate your judgment in regards to how I care for my perfectly healthy and very happy/spoiled cat. With that being said, sure they may be popular, but from start to finish there was 0 professionalism and 0 respect given to myself.

So I originally booked an appointment for my cat to get a sani-shave since he wet himself for some…read morereason. Once I arrived, the lady asked me if I wanted his nails trimmed as well. I said yes since he fights me when I do it. Then we talked about his age and his hygiene. She convinced me that he probably needed a bath, especially after wetting himself. I knew it wasn't cheap, $46, but figured since it's been a while I probably should. I left him there and went to run a few errands. When I came back 50 mins later he was all ready to go home. He was purring and kneading the blanket in his carrier, smelling fresh as a spring morning. I was really surprised that he was so happy. The groomer told me that he actually liked his bath! I wish I was there to see that LOL. It's been 2 weeks since we went and he still smells quite nice. His fur is still soft and no traces of dandruff to be found. I really like that they only do 1 cat at a time, so my Chomper got all the attention and I didn't have to worry about his interactions with other cats. This makes me comfortable to bring in my other cat, a bengal, to Cat's Pajamas since she does not play well with others. I would highly recommend this place to anyone who wants to get their cat groomed. The staff are friendly and we left as very happy customers. I will bring back Chomper in the future and will tell all my friends to bring their fur-babies here too.

Found a tick on my dog and panicked as I could not find our tick key. Called up our regular…read morevet(Greenbank Animal Hospital), who promptly told me I need an appointment (1.5 hrs time) or I could come get a key and do it myself. Arrived at the clinic 5 mins later, no pets in the waiting room, clinic rooms or coming in the door. The 3 vet techs and receptionist said they could not help me, gave me a tick key, pointed me to a bathroom and told to follow instructions. I was told to flush it when done, that nobody does testing on ticks anymore. My dog did not get any free cookies but ‍ I phoned another clinic and said I was a patient at another clinic and asked for information on ticks and treatments. I was told that I should get her tested after 6 weeks to be sure she does not have Lyme or any other diseases from it, as proteins would be present at that time. I am completely furious at the lack of service, compassion and out right not caring about my pet. I am searching for a new vet ( taking suggestions) however Greenbank animal hospital will NOT be getting anymore of my business as they OBVIOUSLY do not care about the health of their patience!!!

I am a retired senior who always get a bit of a panic attack when I have to bring my cat Buster to…read morethe vet, not only because he absolutely loathes leaving the house and going in the car, but mostly, I worry about the cost - and not because Greenbank's costs are excessive but because vet care for your furry pets is expensive generally. Having said that, I greatly appreciate how kind everyone at this clinic is to both him and I. They are quite a competent and special bunch!

The location in Stittsville is so much better than Ottawa Main street. Lots of parking…read more We had back to back appointments for our 2 Shelties. Karen is a lovely person. Greeted the dogs like they were hers. When completed she texted us that first dog was done... we delivered 2nd. Note she only does one dog per hour appointment. Both dog's teeth's are amazing! She sends before and after photos of their teeth. Highly recommend this business, can say enough positive comments.

Karen is a natural dog whisperer. She is kind, confident and she makes my dog's teeth sparkle…read more Highly recommend Karen for reasonably priced, no drugs used pet teeth cleaning.

We've been going to Pucci Parlour since rgey opened. The staff is friendly, and caring; aspecially…read moretowards your pet(s). Our pups always enjoy their visits. The grooming itself is very progessional; above any description we could have defined.

Have been there many times and was ok, no paying attention to customer requests. Appointments are…read morealways mixed up and the new staff for this year are not trained at all it cutting hair. the cleanliness of the place is in now way up to inspection code. Go elsewhere especially for what you pay and get in return.

I've given this woman the benefit of the doubt three times now. Her cranky mood has got to…read moretranslate to the dogs that are in her care. She is aggressive with your dog and "grooms" how she pleases... She failed to groom the way I asked twice and the third time when I brought my parents dog the grooming looked like a 4 year old did it. $60 cash under the table for that? Never again. Usually our dogs leave the groomers perky and proud, happy with their 'new-do's' each time we have left her the dogs are submissive and faces down. I truly have to wonder what goes on there. I wish I could add my images to show the TERRIBLE job that was done. Unfortunately for her, I connect many locals, including a breeder, to her business. I have had many conversations today to change that.

My dogs always come home fresh and fluffy. They are Traumatised after, but there is a lot less dog…read morehair balls rolling around the house after they've been groomed! Thank you!

Love Bytown Dog obedience was very happy with our instructor Rebecca,I would definitely recommend…read morethis Dog obedience school,met some of the staff and all were awesome ! Thank you Rebecca ! Yvette and Annie !

Great training school for dogs............came away with valuable tips plus a well mannered dogread more