I am a retired senior who always get a bit of a panic attack when I have to bring my cat Buster to…read morethe vet, not only because he absolutely loathes leaving the house and going in the car, but mostly, I worry about the cost - and not because Greenbank's costs are excessive but because vet care for your furry pets is expensive generally. Having said that, I greatly appreciate how kind everyone at this clinic is to both him and I. They are quite a competent and special bunch!

Found a tick on my dog and panicked as I could not find our tick key. Called up our regular…read morevet(Greenbank Animal Hospital), who promptly told me I need an appointment (1.5 hrs time) or I could come get a key and do it myself. Arrived at the clinic 5 mins later, no pets in the waiting room, clinic rooms or coming in the door. The 3 vet techs and receptionist said they could not help me, gave me a tick key, pointed me to a bathroom and told to follow instructions. I was told to flush it when done, that nobody does testing on ticks anymore. My dog did not get any free cookies but ‍ I phoned another clinic and said I was a patient at another clinic and asked for information on ticks and treatments. I was told that I should get her tested after 6 weeks to be sure she does not have Lyme or any other diseases from it, as proteins would be present at that time. I am completely furious at the lack of service, compassion and out right not caring about my pet. I am searching for a new vet ( taking suggestions) however Greenbank animal hospital will NOT be getting anymore of my business as they OBVIOUSLY do not care about the health of their patience!!!

We were all approved. We drove 2 hours to Ottawa to meet our new companion cat. Everything was…read moreperfect. The volunteers at PetSmart were wonderful. And then they took the picture of us with our new girl. And then it all went south because we had put a collar on her. Over the phone, Donna said that putting a collar on an indoor-only cat is "animal abuse". They don't need collars because they're never suppose to go out and they'll be identified by their chips. With that logic, I suppose she thinks children don't need lifejackets because they're not suppose to fall overboard but they can always be identified by their DNA. Clearly she's never had plumbers, electricians, etc coming in and out of her house and spooking one of her cats. In our very rural neck of the woods, if a cat is wandering around outside without a collar, it's assumed feral, probably diseased, and possibly rabid. No one is going to pick it up and take it to the vet to get scanned. There's even rumours around here that some individuals like to take pot shots at collarless animals because they obviously won't be missed. Whereas, if the cat has a collar, it's assumed to be vaccinated and safe and have a loving and caring human at its home. And if that collar has a tag that says "I'm an Indoor ONLY cat", they can expect when the call, that human is going to respond "Oh, thank God you found our baby! We've been tearing the house apart looking for her!" I need to believe that because it's what Donna said and not that Donna was using the collar as an excuse because she has something about LGBTQ+ couples.

We brought 2 dogs there to have their nails trimmed. We never had been there before, so an easy job…read morewould be the testing ground. One staff member was there. Then other people started to bring their dogs in for more complicated jobs. The gentleman performed excellently. He treated all with respect. Making sure we were all taken care of. Scheduled all jobs, and pick up times. He was even able to trim my dogs' nails as well. While he helped customers, I did let myself inside the dog area, and helped calm down the dogs. Taco, is very friendly. I will be back there again. Hopefully they will have more staff working there next time. That gentleman was swamped. One thing I did notice, Google maps has the store front on Merivale. It's actually at the back of the building.

We opted for Center town Vet. Hospital when we got our puppy three years ago. They came highly…read morerecommended by a colleague of my partner and had good reviews... and we have not been disappointed! The team is amazing, from the reception employees, the techs and the veterinarians... All truly amazing and caring for our furry baby! We have an Australian Shepherd and some medication is known to be an issue for the breed, they were on it before we even asked. They answered all our (many) questions, are always patient with us, and are not gauging on medication, shoots, food, etc. We feed our dog raw food and the vet explained the pros and cons of raw food, provided us with tips on ensuring our dog has a healthy and balanced diet, etc. We have sinced moved from downtown and the extra drive is worth it! Their hours and availability are incredible... Don't get me wrong, they are busy and this whole COVID distanciation is not helping, but we have had a few emergencies where they were able to see us withing fantastic timelines (within minutes in some cases), squeezing us between two patients or first thing in the morning if a vet was available. They have always been extremely gentle with our dog... A true testament to the love and care the whole team as Centretown Vet. Hospital is how excited our Aussie is when we go! She truly reacts as if this were her Disneyland and the staff her best friends! Would recommend in a heartbeat

Dr. Finsten is an amazing vet - caring, an excellent diagnostician and all around good person…read more All our pets have been lucky to have many years of care form her.

Dr. Sarah Slater helped our family through some really tough times as our pets aged, providing…read morewonderful, top-notch care and sage, professional advice delivered with heart, warmth, and sincerity. Her staff are a dream team and the clinic is beautiful and clean. We really struggled to find a skilled, personable, and reasonably priced veterinary service in Ottawa and have stuck by her ever since. Thank you, Dr. Slater. We're so glad for what you've done and look forward to many years ahead.

worst service I have ever experienced. i felt like I was talking to a teenager chewing bubble gum…read moreand twirling their hair on the phone. she did not care at all about the client at all. I am sorry for who ever the owner or vets are here but you should know your staff are terrible.

Being new to the area I turned to yelp for assistance in finding a vet. There was no reviews for…read morethis vet at the time so I took the chance and in happy I did. The staff is very nice and with only two vets on staff you get a personable experience. The vets are very informative and don't try to up sell unnecessary things . You get the feeling that they honestly care for the well being of your pet. Overall very happy with their service

The care at Fisher Glen continues to be excellent. They truly care about our dog, and always make…read morecareful recommendations that account for her age, habits and behaviour. The staff are efficient, pleasant and professional. We couldn't be happier with Fisher Glen Animal Hospital.

The vets here are amazing and they really love cats. It shows. They provide great advice. My cat…read morehas diabetes and arthritis and they have changed his life for the better. He is eating and playing and not in pain and happy.

We've been going to see Dr. Hughes for years. She is the nicest and most caring vet I've ever dealt…read morewith. She really takes the time to explain anything about our cat's health. The only issue we've ever had was one of my cat's teeth was broken during a cleaning and had to be extracted. Fortunately they did not charge me for the extraction and were very apologetic. Still it was a shock to find out what has happened. My cat is not the worse for wear and has suffered no lasting effects as the broken tooth was a rear molar. I have been bringing my cats to Dr. Hughes for years and will continue to for as long as they live.

Have used the dog bath stations many times over the years and would just like to comment on how…read moreconvenient they are and the exceptional value. Shampoo, conditioner, towels, blow dryer are all part of the package for around $16 a dog. Can't beat that. Danny was very polite and make sure the two bath areas were clean prior to use using them. That's Danny and Hazeldean Road Pet Value.

RUSHED to this pet valu to get my dogs food before closing, arrived at 8:30 and the doors were…read morelocked despite being open until 9 pm. We knocked on the door and the lady inside just stared at us and then continued cleaning up the store.