This is an overdue review. Last month I was in Vegas with a group of 6 good friends. Mix of LA and SF people. We went shopping and did some unexpected damage at Caesars Forum Shops. I had never heard of Moncler in my life. As we were walking by, I asked my group: What's Moncler known for? One of my friends said, "puffer jackets." I pictured puffer jackets in my head... All I was getting was cheap-looking, Michelin Man looking, questionable quality puffed jackets that seemed to be popular streetwear. That's when one of my friends said, "Let's go in." A gentleman named Ronnie immediately greeted us. I told him I was embarrassed and knew nothing about Moncler. From there, Ronnie gave me the whole story, showed me some clothes and laid out jackets. By the way, Ronnie is an absolutely great human being. I was surprised by the quality and attention to details in these Moncler jackets. But when I saw the price tag... I understood why. Well, even with the price tags, I wanted a jacket. But something not as heavy. And in white. Ronnie thought about it for a few seconds. He brought over their white Blesle hooded puffer jacket. I tried it on, and was sold. But it was one size too small. So Ronnie looked up other stores. He called, confirmed that the nearest store that had my size was Moncler in Waikiki. He arranged to have it shipped free and delivered to the Beverly Hills Moncler store (I wanted it to go there, in case I changed my mind or it didn't fit right.) Bought it on Saturday in Vegas. Arrived on Tuesday in Beverly Hills. Ronnie texted me to let me know when it shipped out on Sunday, and texted me again to confirm it arrived in Beverly Hills. I had no plan to buy anything when I walked in. Ronnie simply showed me what they had. I was sold. Ronnie is truly great. I also love the jacket. read more

No visit to Vegas is complete without a little shopping. Was actually on the way to another store and just HAD to step in because Moncler...sucker for it. Right away, saw a their spring collection + a jacket that really caught my wallet. Yeah my wallet. I knew I had to get it, it's lighter than the Bady and would be perfect for SF everyday wear. Ashley helped me and she was fantastic. Very helpful and patient while I asked numerous questions. read more

Sad that the people you hire reflect your business. Absolute terrible customer service and the way they judge people.. ever heard "never judge a book by its cover." My husband I went in there looking for clothing for him. He saw something he liked, a matching black track suit in the glass case. When my husband asked to see it, the two Asian ladies (we're Asian, so don't come for me with Asian remarks) working immediately gave us a weird look and announces the price to us as if we couldn't or wouldn't be able to afford it. The younger lady gave such attitude when we asked what sizes they had available. We weren't even finished looking at the outfit and she started folding it and put it away. I gave my husband the look for us to spend our money elsewhere. What a loss to them because he really liked the outfit and was going to drop cash for it. It's okay we spent our money next door. Lol! Much better customer service! Highly recommend people not to spend their money in a business that judges you the moment you walk through the door. read more

Alex was our sale associate and he went above and beyond to help us out all with a smile, a laugh , a joke and a warm welcome! We have been to other Moncler stores (USA and Canada) and always left disappointed in customer service approach. Alex closely listened to what we were looking for and brought out all the items that fit OUR wants and needs. When purchasing high quality, luxury brands I would say Alex from Moncler tops everywhere else!! Alex seems to really enjoy his job, the brand and people:).He follows up with you without strings attached, just to make sure you'll still loving the items and if you have any questions..the BEST customer service. Moncler is lucky to have Alex! read more

If I could give negative stars I would. Terrible customer service. They gave my approx $1600 store credit to someone with my same name and deleted my profile altogether then blamed me. Psycho. I do not trust this business and have decided to boycott moncler altogether due to their discrimination. They made it very clear they don't want me as a customer by deleting my profile entirely. This is a store, mind you, that I spent tons of money at and was a solid customer over the years despite the fact that salespeople there have treated me like I am not the kind of customer they want in the store. Despite the negative treatment I continued to be kind. Now I see that it didn't help and it's just a very snobby business that discriminated against me. Very unfortunate. Buyer beware. read more

Nice store and welcoming staff. They had the jacket I wanted but one size too small. They were friendly, and said why not try it on anyway, and I did. Liked it but a bit too small, so I asked if they had any more in the size I wanted (in size 5). The lady said that they sold the last size 5 in the whole country for that model jacket, so I said oh well, and left. Went home and saw that they had a size 5 from their online company website. The website said it was their last one. Guess I got the last one in the world. Lol. Wait now...a few days later I check the website again, and there's another "last one available". Guess that's a good marketing ploy...always saying there's only one left to make the buyer want it more! Well, I guess I fell for it, but am happy. It's still a nice jacket! read more

Moncler - Store front - Women's Clothing Near Me - Las Vegas, Nevada

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I was so anxious to come to this store on my vacation. However, i was let down and kinda regret coming here. It only took me 5 minutes to pick out the jacket I wanted, knowing this is NOT my first time here and I really wish the sale went to the two other people who were nice to me. The girl who helped me made me feel like i wasn't valued or appreciated in there. I felt like I was just a random person on the street who never shopped there before. In fact, I was the youngest one in there and I know damn well I have more jackets than anyone in that store. It's true. A group of other guys came in and she was trying to help them telling them to buy the jackets while she was already with me! I felt like she wasn't giving me the full attention and I expected more out of her. She wasn't rude to me.. she just wasn't the best to what I'm used to and consistently receive at my other home store. And no one walked me out to the door... I am glad I bought the jacket, I just didn't have the experience I expected and looked forward to.. I came all the way from Hawaii to here, and this is my favorite store in the world and it was such a bland experience. Very disappointing. I'm very saddened by it. For such a high end luxury store, it wasn't in no way grand to me. read more

Moncler - Women's Clothing Near Me - Las Vegas, Nevada

Nice store with decent selection. They also have the Genius collab collections. Very helpful and friendly service. Its a small store but has a nice array of sizes and selection. read more

Just too pricey . I have couple of their shirts that's it. Although they're worth buying still pricey

Located in the Forum shopping complex within Caesar's Palace, hubby and I were drawn in by the clever window display containing metal sculptural fish and a diving mannequin wearing the coolest floral coat ever! I had never heard of this brand before, and I was blown away by the European cuts and styles of the jackets and lightweight coats. They were very reminiscent of the chic fashions of my native Montreal, where people tend to dress up in French fashions. I was really impressed by the craftsmanship of the clothing, and the materials, how warm the jackets were yet they weighed as much as a feather . How can that be? Of course, the price tags were crazy high, but wow, the clothing here is uber-high end. I was really blown away. To top it off, the lady who worked in this store was incredibly nice and friendly, in a low-key way, and super knowledgeable about the product line. We chatted at length about clothes in general, and the Montcler brand specifically, and the shop here, and more. Lovely lady. She made us feel very comfortable (even though we could never afford this clothing, not in a million years). She made us feel like we belonged here, as much as anyone. I really appreciated her whole demeanor. Oh, and the store smelled good, too! They pump in some sort of manly cologne scent - yet it's faint, not cloying or overpowering. Very pleasant. read more

Went into the store looking for vest, didn't found what I want but Hector was so nice and he help me pick out a nice looking cardigan for me. read more

Carmen was very nice and very helpful when I was buying a coat for me and sunglasses for my husband. Great selection of jackets.