My online ordering experience was smooth and efficient. Payment was processed without any issues,…read moreand I was notified almost immediately that my order was ready for pickup. Unfortunately, the pickup experience at the Fashion Show location was disappointing. The associate who assisted me was not welcoming and provided very little communication throughout the process. She asked for my ID, but the order wasn't under my name, and I had to explain whose name it was under. Her lack of communication made the entire interaction confusing. After checking in, I was left standing there with no explanation of what was happening or how long the wait would be (it's was nearly 20 mins). I eventually had to approach her and ask what exactly I was waiting for. Only then did she explain that someone was retrieving the item, needed a key to access it, and was in the process of locating it. That information would have been helpful from the beginning. A simple explanation such as, "Someone is retrieving your order and it may take a few minutes," would have set expectations and made the experience much more pleasant. Instead, I was left standing there wondering whether I had checked in correctly or if something was wrong. Neiman Marcus is known for its customer service, which is why this experience was so surprising. While the online ordering process was excellent, the pickup experience fell well below expectations and left me questioning whether I would use the service again.

Went to this store location, to browse and to find a pair of men's jeans in the men's department,…read morefor a friend of mine. I have to admit, the store wasn't busy on a weekday afternoon. As I went through the men's department, I was immediately greeted by an enthusiastic sales associate, King! The selection of merch is somewhat decent. King was amazing and super helpful and friendly in assisting me in finding the right sizes for my friend. Although, we didn't find the right size, I was immediately impressed with King, in his assistance. I highly recommend him! I LOVE the men's dressing room area.... They have a luxurious sofa and huge big-screen TV in the waiting area of the dressing rooms. How come the women's dressing rooms don't have this!!?? Lol! As for the prices, this is, after all, "Needless Markup." The service, selection, and quality on certain exclusive brands they carry, in my opinion, explains why Neimans is still existing, today! I don't know how long they will remain, but this well-maintained and friendly store location has given me another chance to create a lasting positive memory within me. Highly recommended! Thank you, King, for going above and beyond in excellent customer service! And there you have it.....

Had a great shopping experience as always! But my cashier helped me with a extra order online, was…read morepatient and very kind I don't know his name but my receipt says 175560 thank you for the help

Such a cute store! If you park in the garage I advise parking in the yellow area and using those…read morestairs you will enter closest to urban outfitters. The store had a mix of vinyl records, board games, skin care, accessories, and clothes. It is on the pricier side I would say but they also have a sales section for the store! Retail workers are attentive. There's a dressing room I was able to quickly get assisted in. Store is kept clean and pretty organized. Trendy boho type clothing. Love coming for my oversized fits as winter approaches.

I spent a good hour here trying on a range of clothes to find a few nice blouses and pants while 6…read moremonths pregnant. The staff were super friendly and kind and they had a nice range of all the items on the website, including staple black and white suiting as well as new styles and a large amount of sale items. I found some great new items to add to my wardrobe that should transition well from pregnancy to post-pregnancy when I return (hopefully) to my typical size that will work well-enough for both. I had a great time shopping here, as always, WHBM is stylish and I love the quality of their clothing which lasts for years and years. Stylists here really try to get to know your style and make suggestions based upon favorites but also a few key items to pull you out of your comfort zone. One of the few shops in the Miracle Mile I actually went into and left with something!

I was pleasantly surprised to find a White House Black Market store in miracle mile…read more This is probably one of the larger White House Black Market stores in the Las Vegas Valley. There is a huge selection from their normal items and on-sale items. All of the their regular priced items was in the front of the store, while all of their sale / final sale was located in the back. All of the clothing was aligned properly by sizes. Even the on-sale rack was all organized by sizes and the type (IE: Dresses, Jeans, Jackets, Shorts, Shirts etc..). The customer service here was phenomenal as well! I was greeted with a smile and asked if I needed any help. Multiple team members came over to me and asked if I needed any assistance. There was a great selection of their on-sale items and a wide variety of sizes. White House Black Market is my typical "go-to" store for evening dresses and day dresses. I would recommend though to wait for regular priced items to go on sale. Typically, you can get 50% off a regular priced item if you wait a month or two for it to go sale. Also, if you register online with WHBM, you can get good deals, like $30 dollars off of $100 or $50 off of $200. Great store. I would come back to this WHBM again!

Clean, elegant, beautiful bags! These bags have to be one of my favorites. All of them look so…read moretimeless and just gorgeous! This location has great employees and service! I enjoy coming here every time im in vegas, which is a lot! They have so many choices its hard to choose! The bags are pretty affordable and also can be very expensive.

I've been in this store several times and always treated with courtesy. Recently went in to…read morepurchase a new handbag. Armando was so helpful, walking me through all my options until we found a bag and color that I loved. I'll always shop here for my YSL needs.

Was invited by a really good friend and of mine Gabby who is a community specialist for lulu to go…read moreshopping for new gear as it has been some time since having my daughter. Was greeted by every associate with the biggest smile. The store is blooming with all my favorite colors right now so I felt instantly happy in there. I was set up with my own personal room with some m handpicked pieces and along with my pickings of stuff to try on. It was so much fun! I ended up with the shake it outs which are the best this summer season for your workout needs! And also a few other must have pieces! If you want the ultimate shopping experience stop by the lululemon at the forum shops inside Caesar's palace. You'll get the ultimate royalty shopping treatment and find everything you need and more!

Well organized store with friendly and helpful staff. Stopped in to see what was new as well as…read moreget a gift card and socks.

My first time at this store. While shopping at the forum shops I came across this beautiful store…read moreand had to walk in. The store is full of cute clothes, many kinds of fashion jewelry, shoes and more. The store is more for younger girls I would say. The cuts and styles are not for me lol but I did buy a pair of cute summer shoes with a gold shell on top and a necklace with shells. So so cute. Customer service was friendly and welcoming. Overall a very cute store to check out, you won't be disappointed.

From the moment we walked in, the staff made this shopping experience memorable…read more Great prices - especially when your @the Forum Shops. The upstairs area was such a pleasant surprise- by stairs or elevator this area offers sale items and some super cute jammies. Also, the dressing rooms are spacious and really well-kept. Making it my favorite dressing room to hang while my daughter tries on all her current selections. This and the dressing room attendant makes for a truly great Mom experience. :-) Definitely worth a stop if you're in Vegas! So many cute options!

Bought some beautiful sandals. Great service and selection. It was very bright and immaculate.read more

As with all other locations, the displays are clean and well lit. The staff are more than willing…read moreto help out in any way they can. We had an especially exceptional service from Danny who even provided personal recommendations for the area since we were just visiting. My friend was looking at wallets and he pulled out all the options they had as well as their costs when inquired. We were happy with our time!

Very disappointing experience with Anthropologie. About 10 months ago, I returned two items…read moretogether in one package using the company's USPS return label and was later told by customer service that the issue had been resolved. Months later, my orders started getting canceled without explanation, and I began receiving emails accusing me of keeping merchandise that had already been returned. I explained multiple times that both items were returned together, but customer service responses were repetitive, confusing, and unhelpful. When I requested the corporate address for a complaint, they repeatedly sent the warehouse return address instead of properly addressing my concerns. The entire experience has been stressful, unprofessional, and frustrating. After being a loyal customer since 2018, I no longer feel comfortable shopping with Anthropologie due to the poor communication and lack of accountability.

Yesterday, I spent several hours in the Mall, both Christmas shopping and shopping for an upcoming…read moretrip to over seas, in which I will need linen, light-weight summer outfits. I spent time, and purchased items in each of my favorite stores where customer service is consistently top notch: Neiman Marcus, Zara, Free People, Ecco etc. I started my shopping day, in Neiman Marcus where the moment I came up the escalator headed to the pick up perfume, at least 5 different sales people greeted me, and even walked with me over to the Jo Malone station, waited with me until the appropriate sales person arrived, and helped me look for the specific scent I desired. A sales person also called on their cell phone, to find out where the sales person was that I needed. She stayed and chatted with me until the Jo Malone representative showed up. This same kind of attention to detail and excellent customer service was offered in each of the other stores I shopped at as well. Unfortunately, this was not the case at Anthropologie@Fashion Show Mall. I was ignored when I first walked in the store by several sales people who were in the front of the store. And I heard and noticed sales other shoppers, who came in the store after me, receiving a warm "welcome in" greeting. I walked in big circles around the store for 20 minutes slowly, and still not one sales person came over and asked if I needed help! I finally ended up at the very back of the store near the stock room and dressing room, where a man who looked like he was stocking the shelves, noticed me on his way to take a rack of clothes to the discounted section. He kindly asked if I wanted to have a look at the clothes before he took them over. We chatted briefly because at that point I was so relieved someone finally acknowledged me in the store. Exhausted by the entire experience, I was ready to leave, when I noticed a man with a turquoise and silver necklace on, walk all the way from the cash register, cutting directly across my path as if I was invisible, to let the gentleman shelving the sales items know, when to take a break. He then walked past me a second time, ignoring me, however he acknowledged and warmly greeted another female shopper nearby. I decided to stop him, and ask if he was the manager. He said he was one of them. I pointed out how badly I felt being in the store for over 20 minutes and ignored, and then worse than actually being overlooked in the store, he said, with the nastiest most patronizing and condescending tone, "Ooooh My"! No apology, still no greeting, nor any inquiries as to what I might be shopping for! I told him what a major problem it was for the store to greet some customers, and ignore others. He continued to make condescending remarks as if making fun of me. I simply walked away, and before I headed out of the store, I made certain to remark to another one of the "so-called" managers how I was ignored. She was a bit more sympathetic, however by then it was too late. Long story short, if you are a POC, don't bother shopping at Anthropologie@Fashion Show Mall, Las Vegas. They have horrible customer service!!! Spend your money elsewhere, where the sales team cares about the shopping needs of all people. I purchased items from every other store simply because of good customer service.